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• Pressing 1 • 2 assigns driver 1 settings.
• Pressing 3 • 4 assigns driver 2 settings.
• Pressing 5 • 6, 7 • 8, or 9 • 0 assigns Driver 3 settings.
5. The doors will again lock then unlock to confirm that your personal
entry code has been programmed to the module.
• Do not use five numbers in sequential order.
• The factory set code will work even if you have set your own personal
code.
Erasing personal code
1. Enter the factory set 5–digit code.
2. Within five seconds, press the 1 • 2 on the keypad and release.
3. Press and hold the 1 • 2 for two seconds. This must be done within
five seconds of completing Step 2.
Your personal code is now erased and only the factory set 5–digit code
will work.
Anti-scan feature
If the wrong code has been entered seven times (35 consecutive button
presses), the keypad will go into an anti-scan mode. This mode disables
the keypad for one minute and the keypad lamp will flash.
The anti-scan feature will turn off after:
• one minute of keypad inactivity,
• pressing the control on the remote entry transmitter,
• or the ignition position changes.
Unlocking and locking the doors and liftgate using keyless entry
To unlock the driver’s door, enter the factory set 5-digit code or your
personal code. Each number must be pressed within five seconds of each
other. The interior lamps will illuminate.
To unlock all doors and liftgate, press the 3 • 4 control within five
seconds of entering the factory set 5-digit code or your personal code.
To lock all doors and liftgate, press the 7 • 8 and the 9 • 0atthe
same time. Note: The driver’s door must be closed. You do not need to
enter the keypad code first.
To open the liftglass, press the 5 • 6 after entering the factory set
5-digit code or your personal code.
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4. R: Indicates a “radial” type tire.
5. 15: Indicates the wheel or rim diameter in inches. If you change your
wheel size, you will have to purchase new tires to match the new wheel
diameter.
6. 95: Indicates the tire’s load index. It is an index that relates to how
much weight a tire can carry. You may find this information in your
Owner’s Guide. If not, contact a local tire dealer.
Note: You may not find this information on all tires because it is not
required by federal law.
7. H: Indicates the tire’s speed rating. The speed rating denotes the
speed at which a tire is designed to be driven for extended periods of
time under a standard condition of load and inflation pressure. The tires
on your vehicle may operate at different conditions for load and inflation
pressure. These speed ratings may need to be adjusted for the difference
in conditions. The ratings range from 81 mph (130 km/h) to 186 mph
(299 km/h). These ratings are listed in the following chart.
Note: You may not find this information on all tires because it is not
required by federal law.
Letter rating Speed rating - mph (km/h)
M 81 mph (130 km/h)
N 87 mph (140 km/h)
Q 99 mph (159 km/h)
R 106 mph (171 km/h)
S 112 mph (180 km/h)
T 118 mph (190 km/h)
U 124 mph (200 km/h)
H 130 mph (210 km/h)
V 149 mph (240 km/h)
W 168 mph (270 km/h)
Y 186 mph (299 km/h)
Note: For tires with a maximum speed capability over 149 mph
(240 km/h), tire manufacturers sometimes use the letters ZR. For
those with a maximum speed capability over 186 mph (299 km/h), tire
manufacturers always use the letters ZR.
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Exceeding these limits may allow water to enter vehicle components:
• causing internal damage to the components.
• affecting driveability, emissions and reliability.
Replace the rear axle lubricant any time the axle has been submerged in
water. Rear axle lubricant quantities are not to be checked or changed
unless a leak is suspected or repair required.
RECREATIONAL TOWING
Follow these guidelines if you have a need for recreational towing. An
example of recreational towing would be towing your vehicle behind a
motorhome. These guidelines are designed to ensure that your
transmission is not damaged.
Note: Put your climate control system in recirculated air mode to
prevent exhaust fumes from entering the vehicle. Refer to the Climate
controls chapter for more information.
2WD vehicles: Do not tow your vehicle with any wheels on the ground,
as vehicle or transmission damage may occur. It is recommended to tow
your vehicle with all four (4) wheels off the ground such as when using a
car-hauling trailer. Otherwise, no recreational towing is permitted.
In case of a roadside emergency with a disabled vehicle, see Wrecker
towing in the Roadside Emergencies chapter.
4WD vehicles (Control Trac four-wheel drive system): Do not tow
your vehicle with any wheels on the ground, as vehicle or transmission
damage may occur. It is recommended to tow your vehicle with all four
(4) wheels off the ground such as when using a car-hauling trailer.
Otherwise, no recreational towing is permitted. See your authorized
dealer if you must flat-tow a vehicle equipped with the Control Trac
four-wheel drive system.
In case of a roadside emergency with a disabled vehicle, see Wrecker
towing in the Roadside Emergencies chapter.
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AdvanceTrac with Roll Stability Control (RSC) Stability
Enhancement System in this chapter) while operating in 2H, 4A or 4H
while driving in deep sand, very deep snow or more strenuous off-road
maneuvers. This will disable the engine management feature, allowing
the vehicle to maintain full power and enhanced momentum through the
obstacle.
How your vehicle differs from other vehicles
Truck and utility vehicles can differ from some other vehicles. Your
vehicle may be higher to allow it to travel over rough terrain without
getting hung up or damaging underbody components.
The differences that make your vehicle so versatile also make it handle
differently than an ordinary passenger car.
Maintain steering wheel control at all times, especially in rough terrain.
Since sudden changes in terrain can result in abrupt steering wheel
motion, make sure you grip the steering wheel from the outside. Do not
grip the spokes.
Drive cautiously to avoid vehicle damage from concealed objects such as
rocks and stumps.
You should either know the terrain or examine maps of the area before
driving. Map out your route before driving in the area. To maintain
steering and braking control of your vehicle, you must have all four
wheels on the ground and they must be rolling, not sliding or spinning.
Basic operating principles
• Do not use 4H (4x4) or 4L (4x4 LOW) on dry, hard surfaced roads.
This may damage the driveline and axles.
• Drive slower in strong crosswinds which can affect the normal steering
characteristics of your vehicle.
• Be extremely careful when driving on pavement made slippery by
loose sand, water, gravel, snow or ice.
If your vehicle goes off the edge of the pavement
• If your vehicle goes off the edge of the pavement, slow down, but
avoid severe brake application. Ease the vehicle back onto the
pavement only after reducing your speed. Do not turn the steering
wheel too sharply while returning to the road surface.
• It may be safer to stay on the apron or shoulder of the road and slow
down gradually before returning to the pavement. You may lose
control if you do not slow down or if you turn the steering wheel too
sharply or abruptly.
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procedure outlined on the first page of the Customer Assistance section,
you may be eligible to participate in the BBB AUTO LINE program.
The BBB AUTO LINE program consists of two parts – mediation and
arbitration. During mediation, a representative of the BBB will contact
both you and Ford Motor Company to explore options for settlement of
the claim. If an agreement is not reached during mediation and your
claim is eligible, you may participate in the arbitration process. An
arbitration hearing will be scheduled so that you can present your case
in an informal setting before an impartial person. The arbitrator will
consider the testimony provided and make a decision after the hearing.
You are not bound by the decision, but should you choose to accept the
BBB AUTO LINE decision, Ford must abide by the accepted decision as
well. Disputes submitted to the BBB AUTO LINE program are usually
decided within forty days after you file your claim with the BBB.
BBB AUTO LINE Application: Using the information provided below,
please call or write to request a program application. You will be asked
for your name and address, general information about your new vehicle,
information about your warranty concerns, and any steps you have
already taken to try to resolve them. A Customer Claim Form will be
mailed that will need to be completed, signed and returned to the BBB
along with proof of ownership. Upon receipt, the BBB will review the
claim for eligibility under the Program Summary Guidelines.
You can get more information by calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
4200 Wilson Boulevard, Suite 800
Arlington, Virginia 22203–1833
BBB AUTO LINE applications can also be requested by calling the Ford
Motor Company Customer Relationship Center at 1-800-392-3673.
Note: Ford Motor Company reserves the right to change eligibility
limitations, modify procedures, or to discontinue this process at any time
without notice and without obligation.
UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
For vehicles delivered to authorized Canadian dealers. In those cases
where you continue to feel that the efforts by Ford of Canada and the
authorized dealer to resolve a factory-related vehicle service concern
have been unsatisfactory, Ford of Canada participates in an impartial
third party mediation/arbitration program administered by the Canadian
Motor Vehicle Arbitration Plan (CAMVAP).
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The CAMVAP program is a straight-forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s
award is binding both to you and Ford of Canada.
CAMVAP services are available in all territories and provinces. For more
information, without charge or obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. It provides
the following:
• Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
• Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating authorized dealer.
There are several plans available in various time, distance and deductible
combinations which can be tailored to fit your own driving needs. Ford
ESP also offers reimbursement benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 4,600 participating authorized dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Since this
information is subject to change, please ask your authorized dealer for
complete details about Ford Extended Service Plan coverage options, or
visit the Ford ESP website at www.ford-esp.com.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
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Gasolines that meet the World-Wide Fuel Charter should be used when
available. Ask your fuel supplier about gasolines that meet the
World-Wide Fuel Charter.
Unleaded gasoline engines
If you are experiencing starting, rough idle or hesitation driveability
problems during a cold start, try a different brand of “Regular” unleaded
gasoline. “Premium” unleaded gasoline is not recommended for vehicles
designed to use “Regular” unleaded gasoline because it may cause these
problems to become more pronounced. If the problems persist, see your
authorized dealer.
FFV engine
Flex fuel vehicles have a yellow bezel around the fuel fill inlet.
It is best not to alternate repeatedly between gasoline and E85. If you do
switch fuels, it is recommended that you add as much fuel as
possible—at least half a tank. Do not add less than five gallons (18.9L)
when refueling. You should drive the vehicle immediately after refueling
for at least 5 miles (8 km) to allow the vehicle to adapt to the change in
ethanol concentration.
If you operate your vehicle 50% or more of the time on ethanol, you
should follow a different maintenance schedule. In addition to this, it is
also recommended to fill the fuel tank with regular unleaded gasoline
once every 3,000 miles (4,800 km). See scheduled maintenance
information for more information.
Cleaner air
Ford endorses the use of reformulated “cleaner-burning” gasolines to
improve air quality, per the recommendations in the Choosing the right
fuel section.
Running out of fuel
Avoid running out of fuel because this situation may have an adverse
effect on powertrain components.
If you have run out of fuel:
• You may need to cycle the ignition from off to on several times after
refueling to allow the fuel system to pump the fuel from the tank to
the engine. On restarting, cranking time will take a few seconds longer
than normal.
• Normally, adding 1 gallon (3.8L) of fuel is enough to restart the
engine. If the vehicle is out of fuel and on a steep grade, more than
1 gallon (3.8L) may be required.
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Calculating fuel economy
1. Fill the fuel tank completely and record the initial odometer reading
(in miles or kilometers).
2. Each time you fill the tank, record the amount of fuel added (in
gallons or liters).
3. After at least three to five tank fill-ups, fill the fuel tank and record
the current odometer reading.
4. Subtract your initial odometer reading from the current odometer
reading.
5. Follow one of the simple calculations in order to determine fuel
economy:
Calculation 1: Divide total miles traveled by total gallons used.
Calculation 2: Multiply liters used by 100, then divide by total
kilometers traveled.
Keep a record for at least one month and record the type of driving (city
or highway). This will provide an accurate estimate of the vehicle’s fuel
economy under current driving conditions. Additionally, keeping records
during summer and winter will show how temperature impacts fuel
economy. In general, lower temperatures give lower fuel economy.
Driving style — good driving and fuel economy habits
Give consideration to the lists that follow and you may be able to change
a number of variables and improve your fuel economy.
Habits
• Smooth, moderate operation can yield up to 10% savings in fuel.
• Steady speeds without stopping will usually give the best fuel
economy.
• Idling for long periods of time (greater than one minute) may waste
fuel.
• Anticipate stopping; slowing down may eliminate the need to stop.
• Sudden or hard accelerations may reduce fuel economy.
• Slow down gradually.
• Driving at reasonable speeds (traveling at 55 mph [88 km/h] uses 15%
less fuel than traveling at 65 mph [105 km/h]).
• Revving the engine before turning it off may reduce fuel economy.
• Using the air conditioner or defroster may reduce fuel economy.
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WARNING: Exhaust leaks may result in entry of harmful and
potentially lethal fumes into the passenger compartment.
Do not make any unauthorized changes to your vehicle or engine. By
law, vehicle owners and anyone who manufactures, repairs, services,
sells, leases, trades vehicles, or supervises a fleet of vehicles are not
permitted to intentionally remove an emission control device or prevent
it from working. Information about your vehicle’s emission system is on
the Vehicle Emission Control Information Decal located on or near the
engine. This decal also lists engine displacement.
Please consult your Warranty Guide/Customer Information Guide for
complete emission warranty information.
On board diagnostics (OBD-II)
Your vehicle is equipped with a computer that monitors the engine’s
emission control system. This system is commonly known as the On
Board Diagnostics System (OBD-II). The OBD-II system protects the
environment by ensuring that your vehicle continues to meet
government emission standards. The OBD-II system also assists your
authorized dealer in properly servicing your vehicle. When the service
engine soon indicator illuminates, the OBD-II system has detected
a malfunction. Temporary malfunctions may cause the service engine
soon indicator to illuminate. Examples are:
1. The vehicle has run out of fuel—the engine may misfire or run poorly.
2. Poor fuel quality or water in the fuel—the engine may misfire or run
poorly.
3. The fuel fill inlet may not have been properly closed. See Easy Fuel™
“no cap” fuel system in this chapter.
4. Driving through deep water—the electrical system may be wet.
These temporary malfunctions can be corrected by filling the fuel tank
with good quality fuel, properly closing the fuel fill inlet or letting the
electrical system dry out. After three driving cycles without these or any
other temporary malfunctions present, the service engine soon
indicator should stay off the next time the engine is started. A driving
cycle consists of a cold engine startup followed by mixed city/highway
driving. No additional vehicle service is required.
If the service engine soon indicator remains on, have your vehicle
serviced at the first available opportunity. Although some malfunctions
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Item Capacity Ford part name Ford part number /
Ford specification
Fuel tank
(Expedition EL – U.S.
only) 33.5 gallons
(126.8L)
Fuel tank
(Expedition Max –
Canada only) 33.5 gallons
(126.8L)
1Add the coolant type originally equipped in your vehicle.
2Use of synthetic or synthetic blend motor oil is not mandatory. Engine oil need only meet the
requirements of Ford specification WSS-M2C930-A and the API Certification mark.
3Indicates only approximate dry-fill capacity. Some applications may vary based on cooler size and
if equipped with an in-tank cooler.
4Automatic transmissions that require MERCON LV should only use MERCON LV fluid. Refer to
scheduled maintenance information to determine the correct service interval. Use of any fluid
other than the recommended fluid may cause transmission damage.
5Add 4 oz. (118 ml) of Additive Friction Modifier XL-3 or equivalent for complete refill of Ford
Limited Slip rear axles.
6Your vehicle’s rear axle is filled with a synthetic rear axle lubricant and is considered lubricated
for life. These lubricants are not to be checked or changed unless a leak is suspected, service is
required or the axle has been submerged in water. The axle lubricant should be changed any time
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