reset FORD EXPLORER 2011 5.G Owner's Manual

Create a MyKey™
To program MyKey™ on one of the keys programmed to the vehicle,
insert the key that you want to make a MyKey™ into the ignition. For
vehicles equipped with push button start, put the intelligent access key
in the backup slot with brand logo facing up; see theDrivingchapter for
the location of the backup slot. Turn the ignition on. Use the message
center buttons to do the following:
1. Get into main menu, select SETTINGS then MYKEY by pressing OK
button or the right arrow button.
2. Press OK to select CREATE MYKEY.
3. Hold the OK button as prompted until you see a message that the key
is restricted.
MyKey™ is successfully programmed. Make sure you label it so you can
distinguish it from the admin keys.Note:To program the optional
settings go to Step 2 in theProgramming MyKey™ Optional Settings
section. If your vehicle is equipped with remote start, see theUsing
MyKey™ with remote start systemssection.
Note:All MyKeys™ can be cleared within the same key cycle that it was
created, otherwise an admin key is required to clear the MyKey™
programming. To clear all MyKeys™ go to Step 2 in theClear MyKey™
section.
Programming MyKey™ optional settings
Turn the ignition on using an admin key. To program the optional
settings, use the message center buttons to do the following:
1. Get into main menu, select SETTINGS then MYKEY by pressing the
OK button or the right arrow button.
2. Use the up and down arrow buttons to get to any optional feature.
3. Press the right arrow button to bring up settings of each item.
4. Press OK button or right arrow button to make your choice.
Clear MyKey™
To reset all MyKeys™ as admin keys do the following:
1. At the main menu screen select SETTINGS then MYKEY by pressing
OK or the right arrow key.
2. Press the down arrow key to get to CLEAR MYKEYS.
3. Hold OK until you see ALL MYKEYS CLEARED.
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Check MyKey™ system status
The vehicle’s message center information menu will provide the status of
the following MyKey™ parameters:
•MYKEY MILES (km) — This odometer only tracks distance when a
MyKey™ is used. If distance does not accumulate as expected, then
the MyKey™ is not being used by the intended user. The only way to
reset this odometer to zero is by clearing MyKey™. If this odometer is
lower than the last time you checked, then the MyKey™ system has
been recently cleared.
•# MYKEY(S) PROGRAMMED — Indicates how many MyKeys™ are
programmed to the vehicle. Can be used to detect deletion of a
MyKey™.
•# ADMIN KEYS PROGRAMMED — Indicates how many admin keys
are programmed to the vehicle. Can be used to detect if an additional
spare key has been programmed to the vehicle.
Refer toMessage centerin theInstrument Clusterchapter for MyKey™
system warnings displays.
Using MyKey™ with remote start systems
MyKey™ is not compatible with non Ford-approved aftermarket remote
start systems. If you choose to install a remote start system please see
your authorized dealer for a Ford-approved remote start system.
The following information MAY help customers who choose to use a non
Ford-approved remote start system. The actions provided below do NOT
make MyKey™ compatible with non Ford-approved remote start
systems, but it MAY help you to retain some MyKey™ functions.
Vehicles equipped with traditional keys:
When using a non Ford-approved remote start system, the default
settings may recognize the remote start system as an additional admin
key with its associated privileges. This makes it NOT compatible with
MyKey™. The following action may help you to retain some MyKey™
functions:
1. Restart the engine when you insert a key into the ignition cylinder.
2. In addition to the key that you have already programmed as a
MyKey™, owners of vehicles equipped with traditional keys may want to
program the non Ford-approved remote start system as a MyKey™ if the
remote start fob is used by the MyKey driver.
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To program a non Ford-approved remote start system as MyKey™, do
the following:
1. Enter the vehicle and close all doors.
2. Remote start the vehicle using a non Ford-approved remote start fob.
3. Follow steps 1-4 in theCreate a MyKey™section.
Vehicles equipped with an intelligent access key (push button
start)
•It is not possible to program any remote start system as MyKey™ on
vehicles equipped with intelligent access key (push button start).
Therefore, you should treat the remote start fob as you would any
other admin key. When the vehicle is started using remote start, the
system will stall the engine when you either enter the vehicle or shift
the vehicle into gear. Prior to the engine stall, the vehicle will have
administrative privileges. When you restart the engine, the vehicle will
identify the user as an admin or MyKey™ drive depending on the
settings of the actual key used to start the vehicle.
Note:For all vehicles, the number of MYKEY(S) PROGRAMMED or
ADMIN KEYS PROGRAMMED that is displayed in the MyKey™ system
status menus will include the non Ford-approved remote start system as
an additional key in the total count. See theCheck MyKey™ system
statussection.
Note:For all vehicles with a non Ford-approved remote start installed, it
is possible to program all ’real’ keys as MyKeys™, in which case, you will
need to use your remote start system to reset all MyKeys™ as admin
keys by doing the following:
1. Enter the vehicle, close all doors.
2. Remote start the vehicle using your non Ford-approved remote start
fob.
3. Follow Steps 1-4 in theClear MyKey™section.
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Troubleshooting
Condition Potential Causes
Can’t create a
MyKey™•Key in the ignition is already a MyKey™.
•Key in the ignition is the last remaining admin key
(there always has to be at least one admin key).
•Intelligent access key (if equipped) is not in the
backup slot (for vehicles with push button start).
•SecuriLockpassive anti-theft system is disabled
or in unlimited mode.
•Vehicle has been started using a non
Ford-approved remote start system that is
programmed as MyKey™. Refer toUsing MyKey™
with remote start systemssection.
Cannot program
the MyKey™
optional settings•Key in the ignition is a MyKey™.
•No MyKeys™ are programmed to the vehicle.
Refer toCreate a MyKey™section.
•Vehicle has been started using a non
Ford-approved remote start system that is
programmed as MyKey™. Refer toUsing MyKey™
with remote start systemssection.
Cannot clear
MyKey™•Key in the ignition is a MyKey™ .
•No MyKeys™ are programmed to the vehicle.
Refer toCreate a MyKey™section.
•Vehicle has been started using a non
Ford-approved remote start system that is
programmed as MyKey™. Refer toUsing MyKey™
with remote start systemssection.
Lost the only
admin key•Purchase a new key from your authorized dealer.
Lost any key•For programming spare keys, refer to the
Programming spare keyssection in this chapter.
I accidentally
programmed all
keys as MyKeys™•Vehicle has a non Ford-approved remote start
system that is recognized as an admin key. Refer to
theUsing MyKey™ with remote start systems
section to reset all MyKeys™ as admin keys.
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Car finder
Press
twice within three seconds. The horn will chirp and the turn
lamps will flash. It is recommended that this method be used to locate
your vehicle, rather than using the panic alarm.
Sounding a panic alarm
Press
to activate the alarm. Press again or turn the ignition to on to
deactivate.
Note:The panic alarm will only operate when the ignition is off.
Opening the power liftgate (if equipped)
Presstwice within three seconds to fully unlatch and open the
liftgate.
WARNING:Make sure all persons are clear of the liftgate area
before using power liftgate control.
In order to fully lower and latch the liftgate, press the control twice.
If the liftgate stops mid-travel, it may have detected an obstacle. Check
to ensure the liftgate swing zone is free from obstruction and reset the
power assist by manually closing the liftgate. Normal operation can then
be resumed. Liftgate open/close can be reversed by pressing
twice
within three seconds.
WARNING:Make sure the liftgate is closed to prevent exhaust
fumes from being drawn into the vehicle. This will also prevent
passengers and cargo from falling out. If you must drive with the
liftgate open, keep the vents open so outside air comes into the
vehicle.
Memory feature (seat and mirrors) (if equipped)
The integrated keyhead transmitter (IKT) or intelligent access key (IA
key) allows you to recall the memory seat and power mirrors feature.
Press
to automatically move the seat and power mirrors to the
desired memory position. The mirrors will move to the programmed
position and the seat will move to the easy entry position. The seat will
move to the final position when the ignition is switched out of off (if
easy entry feature is enabled).
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Note:In order to allow the seat to complete the stowed position, do not
place objects under the seat before stowing. Remove all objects from the
seat and stowage tub.
Note:In the unlikely event that the third row power seat stops
prematurely, or travels to an unexpected position, press the FOLD
button (3) to reset the seat and return it to a normal position.
Folding the head restraints manually
The head restraints can also be folded manually without folding/stowing
the seat.
•Fold:Pull the head restraint
release strap to fold the head
restraints forward.
•Unfold:Pull the head restraints
back to the upright position.
WARNING:To minimize the risk of neck injury in the event of a
crash, passenger occupants should not sit in the vehicle until the
head restraint is placed in its proper position.
PERSONAL SAFETY SYSTEM™
The Personal Safety System provides an improved overall level of frontal
crash protection to front seat occupants and is designed to help further
reduce the risk of airbag-related injuries. The system is able to analyze
different occupant conditions and crash severity before activating the
appropriate safety devices to help better protect a range of occupants in
a variety of frontal crash situations.
Your vehicle’s Personal Safety System consists of:
•Driver and passenger dual-stage airbag supplemental restraints.
•Front outboard safety belts with pretensioners, energy management
retractors (first row only), and safety belt usage sensors.
•Driver’s seat position sensor.
•Front passenger sensing system
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WARNING:The EPS system has diagnostics checks that
continuously monitor the EPS system to ensure proper operation
of the electronic system. When an electronic error is detected, the
message POWER STEERING ASSIST FAULT will be displayed in the
message center. If this happens, stop the vehicle in a safe place, and
turn off the engine. After at least 10 seconds, reset the system by
restarting the engine, and watch the message center for POWER
STEERING ASSIST FAULT. If the message returns, or returns while
driving, take the vehicle to your dealer to have it checked. With the
message displayed, the steering assist is turned off, making the vehicle
harder to steer.
WARNING:If the message SERVICE POWER STEERING is
displayed in the message center, the EPS system has detected a
problem with the system function. On the next ignition cycle, the
message SERVICE POWER STEERING NOW will be displayed and
steering assist will be removed until the steering system is serviced.
Have your vehicle taken to the nearest dealer as soon as possible.
If the steering wanders or pulls, check for:
•an improperly inflated tire.
•uneven tire wear.
•loose or worn suspension components.
•loose or worn steering components.
•improper steering alignment.
A high crown in the road or high crosswinds may also make the steering
seem to wander/pull.
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WARNING:Just prior to the system recognizing a blocked
condition and alerting the driver, the number of missed objects
will increase. To help avoid injuries, NEVER use the BLISas a
replacement for using the side and rear view mirrors and looking over
your shoulder before changing lanes. BLISis not a replacement for
careful driving and only an assist.
Once the blockage is removed, the system will require some driving time
and detection of at least two vehicle objects prior to resetting or the
driver can cycle the ignition key. If, however, blockage is still present
after the key cycle, the system will sense again that it is blocked after
driving in traffic.
The following table lists possible causes and actions for this message
being displayed:
The surface of the radar is dirty
or obstructed in some wayClean the fascia area in front of the
radar, either side, or remove obstruction.
The surface of the radar is not
dirty or obstructedDrive normally in traffic for a few
minutes to allow the radar to detect that
it is no longer blocked.Note:The
vehicle must be in D (Drive) and a few
vehicles must pass so that the BLIScan
clear a blocked state.
Heavy rainfall or heavy snowfall
is interfering with the radar
signalsNo action required by the driver. The
system will automatically reset to an
unblocked state once the
rainfall/snowfall rate decreases or stops.
Do not use BLISand/or CTA in heavy
rainfall or heavy snowfall.
Due to the nature of radar technology, it is possible to get a blockage warning
and not be blocked. This is rare and known as a false blockage warning. A
false blocked condition will either self clear or clear after a key cycle.
Trailer tow false alerts
When towing a trailer, the sensors may detect the trailer thus causing a
false alert. It may be desirable to turn the BLISoff if the false alerts
become annoying.
Day and night brightness
The BLISand/or CTA alert will automatically dim when the headlamp
switch is in PARK, ON, or AUTO ON and night time darkness has been
detected by the sun sensor.
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•If you do not allow the engine to relearn its idle trim, the idle
quality of your vehicle may be adversely affected until the idle
trim is eventually relearned.
When the battery is disconnected or a new battery installed, the
transmission must relearn its adaptive strategy. As a result of this, the
transmission may shift firmly. This operation is considered normal and
will not affect function or durability of the transmission. Over time the
adaptive learning process will fully update transmission operation to its
optimum shift feel.
If the battery has been disconnected or a new battery has been installed,
the clock and the preset radio stations must be reset once the battery is
reconnected.
•Always dispose of automotive
batteries in a responsible manner.
Follow your local authorized
standards for disposal. Call your
local authorized recycling center
to find out more about recycling
automotive batteries.
Battery management system
The battery management system (BMS) monitors battery conditions and
takes actions to extend battery life. If excessive battery drain is
detected, the system may temporarily disable certain electrical features
to protect the battery. Those electrical accessories effected include rear
defrost, heated /cooled seats, climate control fan, heated steering wheel
and audio system. A message may be displayed on the instrument cluster
or center stack display to alert the driver that battery protections actions
are active. See theMessage centerin theInstrument Clustersection for
more information. These messages are only for notification that an action
is taking place, and do not necessarily indicate that an electrical problem
exists or that the battery requires replacement.
Electrical accessory installation
To ensure proper operation of the BMS, any electrical devices that are
added to the vehicle should not have their ground connection made
directly at the negative battery post. A connection at the negative
battery post can cause inaccurate measurements of the battery condition
and potential incorrect system operation.
L
E
A
D
RETURN
RECYCLE
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2. Leave the engine running until the coolant temperature gauge needle
moves away from the H range. After several minutes, if this does not
happen, follow the remaining steps.
3. Turn the engine off and wait for it to cool before checking the coolant
level.
WARNING:Never remove the coolant reservoir cap while the
engine is running or hot.
4. If the coolant level is normal, you may restart your engine and
continue on.
5. If the coolant is low, add coolant, restart the engine and take your
vehicle to an authorized dealer. SeeAdding engine coolantin this
chapter for more information.
Refer to fail-safe cooling for additional information.
What you should know about fail-safe cooling
If the engine coolant supply is depleted, this feature allows the vehicle to
be driven temporarily before incremental component damage is incurred.
The “fail-safe” distance depends on ambient temperatures, vehicle load
and terrain.
How fail-safe cooling works
If the engine begins to overheat:
•The engine coolant temperature gauge will move to the red (hot)
area.
•The coolant temperature warning light
will illuminate.
•The service engine soon
indicator will illuminate.
If the engine reaches a preset over-temperature condition, the engine
will automatically switch to alternating cylinder operation. Each disabled
cylinder acts as an air pump and cools the engine.
When this occurs the vehicle will still operate. However:
•The engine power will be limited.
•The air conditioning system will be disabled.
Continued operation will increase the engine temperature and the engine
will completely shut down, causing steering and braking effort to increase.
Once the engine temperature cools, the engine can be re-started. Take
your vehicle to a service facility as soon as possible to minimize engine
damage.
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