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Note:For all vehicles with a non Ford-approved remote start installed, it
is possible to program all ’real’ keys as MyKeys, in which case, you will
need to use your remote start system to reset all MyKeysas admin keys
by doing the following:
1. Enter the vehicle, close all doors.
2. Remote start the vehicle using your non Ford-approved remote start
fob.
3. Follow Steps 1-4 in theClear MyKeysection.
Troubleshooting
Condition Potential Causes
Can’t create a MyKey•Key in the ignition is already a
MyKey.
•Key in the ignition is the last
remaining admin key (there always
has to be at least one admin key).
•Intelligent access key (if equipped)
is not in the backup slot (for vehicles
with push button start).
•SecuriLockpassive anti-theft
system is disabled or in unlimited
mode.
•Vehicle has been started using a
non Ford-approved remote start
system that is programmed as
MyKey. Refer toUsing MyKeywith
remote start systemssection.
Cannot program the MyKey
optional settings•Key in the ignition is a MyKey.
•No MyKeysare programmed to the
vehicle. Refer toCreate a MyKey
section.
•Vehicle has been started using a
non Ford-approved remote start
system that is programmed as
MyKey. Refer toUsing MyKeywith
remote start systemssection.
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Condition Potential Causes
Cannot clear MyKey•Key in the ignition is a MyKey.
•No MyKeysare programmed to the
vehicle. Refer toCreate a MyKey
section.
•Vehicle has been started using a
non Ford-approved remote start
system that is programmed as
MyKey. Refer toUsing MyKeywith
remote start systemssection.
Lost the only admin key•Purchase a new key from your
authorized dealer.
Lost any key•For programming spare keys, refer
to theProgramming spare keys
section in this chapter.
I accidentally programmed all
keys as MyKeys•Vehicle has a non Ford-approved
remote start system that is recognized
as an admin key. Refer to theUsing
MyKeywith remote start systems
section to reset all MyKeysas admin
keys.
No MyKeyfunction•An admin intelligent access key is
present at a push-and-start vehicle.
•No MyKeysare programmed to the
vehicle. Refer toCreate a MyKey
section.
•Vehicle has been started using a
non Ford-approved remote start
system (as an admin key) then a
MyKeyis inserted without restarting
the engine.
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2. Pressand release again within three seconds to confirm that all
the doors are closed.Note:The doors will lock again, the horn will chirp
and the turn lamps will illuminate if all the doors and liftgate are closed.
Note:If any door or the liftgate is not closed, or if the hood is not
closed on vehicles equipped with a perimeter alarm or remote start, the
horn will chirp twice and the lamps will not flash.
Car finder
Press
twice within three seconds. The horn will chirp and the turn
lamps will flash. It is recommended that this method be used to locate
your vehicle, rather than using the panic alarm.
Sounding a panic alarm
Press
to activate the alarm. Press again or turn the ignition to on to
deactivate.
Note:The panic alarm will only operate when the ignition is off.
Opening the power liftgate (if equipped)
Presstwice within three seconds to fully unlatch and open the
liftgate.
WARNING:Make sure all persons are clear of the liftgate area
before using power liftgate control.
In order to fully lower and latch the liftgate, press the control twice.
If the liftgate stops mid-travel, it may have detected an obstacle. Check
to ensure the liftgate swing zone is free from obstruction and reset the
power assist by manually closing the liftgate. Normal operation can then
be resumed. Liftgate open/close can be reversed by pressing
twice
within three seconds.
WARNING:Make sure the liftgate is closed to prevent exhaust
fumes from being drawn into the vehicle. This will also prevent
passengers and cargo from falling out. If you must drive with the
liftgate open, keep the vents open so outside air comes into the
vehicle.
Memory feature (if equipped)
The integrated keyhead transmitter (IKT) or intelligent access key (IA
key) allows you to recall the memory driver seat, power mirrors and
power adjustable foot pedals (if equipped) feature.
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Press the seat selection button (4) to select either right-hand seat, the
left-hand seat or both. First select the seat you would like to adjust, then
select one of the following:
•Press the NORMAL button (1) to return the seat to the normal
seating position.
•Press the STOW button (2) to stow the seat into the tub floor.
•Press the FOLD button (3) (the top portion of the button) to fold
down the seatback.
Note:Pressing a different button while the power seat feature is already
being performed may cause the first selected seat movement to be
cancelled. Allow the first seat movement to be completed before pressing
a button for another function.
Note:Ensure that there are no objects such as books, purses or brief
cases on the load floor before unstowing the seat. Failure to remove all
objects from the top of the load floor prior to unstowing it may cause
damage to the seat.
Note:In order to allow the seat to complete the stowed position, do not
place objects under the seat before stowing. Remove all objects from the
seat and stowage tub.
Note:In the unlikely event that the third row power seat stops
prematurely, or travels to an unexpected position, press the FOLD
button (3) to reset the seat and return it to a normal position.
Folding the head restraints manually
The head restraints can also be folded manually without folding/stowing
the seat.
1234
NORMAL
STOWRH
BOTH
LHFOLD
Seating and Safety Restraints
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•At speeds above 20 mph (32 km/h): When the HDC button is pressed,
the HDC system will be enabled, the light on the button will be
illuminated, and FOR HILL CNTRL, 20 MPH OR LESS will be
displayed in the message center for several seconds.
•For HDC to enable, the vehicle must be in a drive gear or (R)
Reverse. If the vehicle is in P (Park) or N (Neutral) and the HDC
button is pressed, FOR HILL CNTRL, SELECT GEAR will be displayed
in the message center for several seconds.
Refer toMessage centerin theInstrument Clusterchapter for hill
descent control messages.
STEERING
Your vehicle is equipped with an electric power-assisted steering (EPAS)
system. There is no fluid reservoir to check or fill.
If your vehicle loses electrical power while you are driving (or if the
ignition is turned off), you can steer the vehicle manually, but it takes
more effort. Extreme continuous steering may increase the effort it takes
for you to steer. This occurs to prevent overheating and permanent
damage to your steering system. If this should occur, you will neither
lose the ability to steer the vehicle manually nor will it cause permanent
damage. Typical steering and driving maneuvers will allow the system to
cool and steering assist will return to normal.
The EPS system has diagnostic checks that continuously monitor the
EPS system to ensure proper operation. When a system error is
detected, the following message SERVICE POWER STEERING, SERVICE
POWER STEERING NOW or POWER STEERING ASSIST FAULT may
display in the message center. Refer to theMessage centerin the
Instrument Clusterchapter for more information.
WARNING:The EPS system has diagnostics checks that
continuously monitor the EPS system to ensure proper operation
of the electronic system. When an electronic error is detected, the
message POWER STEERING ASSIST FAULT will be displayed in the
message center. If this happens, stop the vehicle in a safe place, and
turn off the engine. After at least 10 seconds, reset the system by
restarting the engine, and watch the message center for POWER
STEERING ASSIST FAULT. If the message returns, or returns while
driving, take the vehicle to your dealer to have it checked. With the
message displayed, the steering assist is turned off, making the vehicle
harder to steer.
Driving
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WARNING:Just prior to the system recognizing a blocked
condition and alerting the driver, the number of missed objects
will increase. To help avoid injuries, NEVER use the BLISas a
replacement for using the side and rear view mirrors and looking over
your shoulder before changing lanes. BLISis not a replacement for
careful driving and only an assist.
Once the blockage is removed, the system will require some driving time
and detection of at least two vehicle objects prior to resetting or the
driver can cycle the ignition key. If, however, blockage is still present
after the key cycle, the system will sense again that it is blocked after
driving in traffic.
The following table lists possible causes and actions for this message
being displayed:
The surface of the radar is dirty or
obstructed in some wayClean the fascia area in front of
the radar, either side, or remove
obstruction.
The surface of the radar is not
dirty or obstructedDrive normally in traffic for a few
minutes to allow the radar to
detect that it is no longer blocked.
Note:The vehicle must be in D
(Drive) and a few vehicles must
pass so that the BLIScan clear a
blocked state.
Heavy rainfall or heavy snowfall is
interfering with the radar signalsNo action required by the driver.
The system will automatically reset
to an unblocked state once the
rainfall/snowfall rate decreases or
stops. Do not use BLISand/or
CTA in heavy rainfall or heavy
snowfall.
Due to the nature of radar technology, it is possible to get a blockage
warning and not be blocked. This is rare and known as a false blockage
warning. A false blocked condition will either self clear or clear after a
key cycle.
Driving
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When the battery is disconnected or a new battery installed, the
transmission must relearn its adaptive strategy. As a result of this, the
transmission may shift firmly. This operation is considered normal and
will not affect function or durability of the transmission. Over time the
adaptive learning process will fully update transmission operation to its
optimum shift feel.
If the battery has been disconnected or a new battery has been installed,
the clock and the preset radio stations must be reset once the battery is
reconnected.
•Always dispose of automotive
batteries in a responsible manner.
Follow your local authorized
standards for disposal. Call your
local authorized recycling center
to find out more about recycling
automotive batteries.
Battery management system
The battery management system (BMS) monitors battery conditions and
takes actions to extend battery life. If excessive battery drain is
detected, the system may temporarily disable certain electrical features
to protect the battery. Those electrical accessories affected include rear
defrost, heated /cooled seats, climate control fan, heated steering wheel,
audio and navigation system. A message may be displayed on the
instrument cluster or center stack display to alert the driver that battery
protection actions are active. See theMessage centerin theInstrument
ClusterandEntertainment systemschapters for more information.
These messages are only for notification that an action is taking place,
and do not necessarily indicate that an electrical problem exists or that
the battery requires replacement.
Electrical accessory installation
To ensure proper operation of the BMS, any electrical devices that are
added to the vehicle should not have their ground connection made
directly at the negative battery post. A connection at the negative
battery post can cause inaccurate measurements of the battery condition
and potential incorrect system operation.
L
E
A
D
RETURN
RECYCLE
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How fail-safe cooling works
If the engine begins to overheat:
•The engine coolant temperature gauge will move to the red (hot)
area.
•The coolant temperature warning light
will illuminate.
•The service engine soon
indicator will illuminate.
If the engine reaches a preset over-temperature condition, the engine
will automatically switch to alternating cylinder operation. Each disabled
cylinder acts as an air pump and cools the engine.
When this occurs the vehicle will still operate. However:
•The engine power will be limited.
•The air conditioning system will be disabled.
Continued operation will increase the engine temperature and the engine
will completely shut down, causing steering and braking effort to
increase.
Once the engine temperature cools, the engine can be re-started. Take
your vehicle to an authorized dealer as soon as possible to minimize
engine damage.
When fail-safe mode is activated
You have limited engine power when in the fail-safe mode, so drive the
vehicle with caution. The vehicle will not be able to maintain high-speed
operation and the engine will run rough. Remember that the engine is
capable of completely shutting down automatically to prevent engine
damage, therefore:
1. Pull off the road as soon as safely possible and turn off the engine.
2. Arrange for the vehicle to be taken to an authorized dealer.
3. If this is not possible, wait a short period for the engine to cool.
4. Check the coolant level and replenish if low.
WARNING:Fail-safe mode is for use during emergencies only.
Operate the vehicle in fail-safe mode only as long as necessary to
bring the vehicle to rest in a safe location and seek immediate repairs.
When in fail-safe mode, the vehicle will have limited power, will not be
able to maintain high-speed operation, and may completely shut down
without warning, potentially losing engine power, power steering assist,
and power brake assist, which may increase the possibility of a crash
resulting in serious injury.
Maintenance and Specifications
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4. After you are done pumping fuel, slowly remove the fuel filler
nozzle—allow about five seconds after pumping fuel before removing the
fuel filler nozzle. This allows residual fuel to drain back into the fuel tank
and not spill onto the vehicle.
Note:A fuel spillage concern may occur if overfilling the fuel tank. Do
not overfill the tank to the point that the fuel is able to bypass the fuel
filler nozzle. The overfilled fuel may run down the drain located within
the fuel filler housing and to the ground.
If the check fuel fill inlet lamp or CHECK FUEL FILL INLET message
comes on, the fuel fill inlet may not have properly closed. The inlet may
have stuck open or debris may be preventing the inlet from fully closing.
At the next opportunity, safely pull off the road, turn off the engine,
open the fuel filler door and remove any visible debris from the fuel fill
opening. Insert either the fuel fill nozzle or the fuel fill funnel (see
Refilling with a portable fuel containerfor funnel location) provided
with the vehicle several times to dislodge any debris and/or allow the
inlet to close properly. If this action corrects the problem, the check fuel
fill inlet lamp or CHECK FUEL FILL INLET message may not reset
immediately. It may take several driving cycles for the check fuel fill inlet
lamp or CHECK FUEL FILL INLET message to turn off. A driving cycle
consists of an engine start-up (after four or more hours with the engine
off) followed by city/highway driving. Continuing to drive with the check
fuel fill inlet lamp or CHECK FUEL FILL INLET message on may cause
the service engine soon lamp to turn on as well.
WARNING:The fuel system may be under pressure. If you hear
a hissing sound near the fuel filler door (Easy Fuel“no cap”
fuel system), do not refuel until the sound stops. Otherwise, fuel may
spray out, which could cause serious personal injury.
Choosing the right fuel
Use only UNLEADED fuel or UNLEADED fuel blended with a maximum
of 10% ethanol. Do not use fuel ethanol (E85), diesel, methanol, leaded
fuel or any other fuel. The use of leaded fuel is prohibited by law and
could damage your vehicle.
Your vehicle was not designed to use fuel or fuel additives with metallic
compounds, including manganese-based additives.
Note:Use of any fuel other than those recommended may cause
powertrain damage, a loss of vehicle performance, and repairs may not
be covered under warranty.
Maintenance and Specifications
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•Lubricate all hood, door and trunk lid hinges, and latches with a light
grade oil. See theCleaningchapter for more information.
•Cover interior trim to prevent fading.
•Keep all rubber parts free from oil and solvents.
Engine
•The engine oil and filter should be changed prior to storage, as used
engine oil contain contaminates that may cause engine damage.
•Start the engine every 15 days. Run at fast idle until it reaches normal
operating temperature.
•With your foot on the brake, shift through all the gears while the
engine is running.
Fuel system
•Fill the fuel tank with high-quality fuel until the first automatic shutoff
of the fuel pump nozzle.
Note:During extended periods of vehicle storage (30 days or more),
fuel may deteriorate due to oxidation. Add a quality gas stabilizer
product to the vehicle fuel system whenever actual or expected storage
periods exceed 30 days. Follow the instructions on the additive label.
The vehicle should then be operated at idle speed to circulate the
additive throughout the fuel system.
Cooling system
•Protect against freezing temperatures.
•When removing vehicle from storage, check coolant fluid level.
Confirm there are no cooling system leaks, and fluid is at the
recommended level.
Battery
•Check and recharge as necessary. Keep connections clean.
•If storing your vehicle for more than 30 days without recharging the
battery, it may be advisable to disconnect the battery cables to ensure
battery charge is maintained for quick starting.
Note:If battery cables are disconnected, it will be necessary to reset
memory features.
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