wheel FORD EXPLORER 2013 5.G Owners Manual
Page 524 of 576
Setting 911 Assist On
Press the information button > SYNC Apps. > 911 Assist, then
select ON.
You can also access 911 Assist by:
•Pressing Menu > Settings> Phone > 911 Assist, or
•Pressing Menu > Help > 911 Assist.
To Ensure that 911 Assist Works Properly
•SYNC must be powered and working properly at the time of the
incident and throughout feature activation and use.
•SYNC 911 Assist feature must be set on prior to the incident.
•A Bluetooth-enabled and compatible phone has to be paired and
connected to SYNC.
•A connected Bluetooth-enabled phone must have the ability to make
and maintain an outgoing call at the time of the incident.
•A connected Bluetooth-enabled phone must have adequate network
coverage, battery power and signal strength.
•The vehicle must have battery power and be located in the U.S.,
Canada or in a territory in which 911 is the emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate the fuel pump shut-off (which
would activate 911 Assist); however, if 911 Assist is triggered, SYNC tries
to contact emergency services. If a connected phone is damaged or loses
connection to SYNC, SYNC searches for, and tries to connect to, any
available previously paired phone and tries to make the call to 911.
Before making the call:
•SYNC provides a short window of time (about 10 seconds) to cancel
the call. Failure to cancel the call results in SYNC attempting to dial
911.
•SYNC says the following, or a similar message: “SYNC will attempt to
call 911, to cancel the call, press Cancel on your screen or press and
hold the phone button on your steering wheel.”
If the call is not cancelled and a successful call is made, a prerecorded
message is played for the 911 operator, then the occupant(s) in the
vehicle is able to talk with the operator. Be prepared to provide your
name, phone number and location immediately, because not all 911
systems are capable of receiving this information electronically.
524MyFord Touch™
2013 Explorer(exp)
Owners Guide gf, 1st Printing
USA(fus)
Page 526 of 576
Register for Vehicle Health Report and set your report preferences at
www.SYNCMyRide.com. After registering you can request a Vehicle
Health Report (inside your vehicle). Return to your account at
www.SYNCMyRide.com to view your report. You can also choose for
SYNC to automatically remind you to run reports at specific mileage
intervals. Cellular phone airtime usage may apply when reporting.
The system allows you to check your vehicle’s overall health in the form
of diagnostic report card. The Vehicle Health Report contains valuable
information such as:
•Vehicle Diagnostic Information
•Scheduled maintenance
•Open Recalls and Field Service Actions
•Unserviced items from vehicle inspections by your authorized dealer
Making a Report
To run a report by touchscreen, touch the information button >
SYNC Apps > Vehicle Health Report.
To run a report by voice command, press the voice button on
the steering wheel and, when prompted, say “Vehicle Health
Report”.
Vehicle Health Report Privacy Notice
When you run a Vehicle Health Report, Ford Motor Company may collect
your cellular phone number (to process your report request) and
diagnostic information about your vehicle. Certain versions or updates to
Vehicle Health Report may also collect additional vehicle information.
Ford may use the vehicle information it collects for any purpose. If you
do not want to disclose your cellular phone number or vehicle
information, do not run the feature or set up your Vehicle Health Report
profile at www.SYNCMyRide.com. Refer to www.SYNCMyRide.com -
Vehicle Health Report Terms and Conditions, and Privacy Statement - for
more information.
526MyFord Touch™
2013 Explorer(exp)
Owners Guide gf, 1st Printing
USA(fus)
Page 527 of 576
MENU
Under the menu setting, you can set your clock, access and make
adjustments to the display, sound and vehicle settings as well as access
settings for specific modes or the help feature.
Setting the Clock
Note:The date is set by your vehicle’s GPS; you cannot manually set the
date.
Note:If the battery has been disconnected, the vehicle needs to acquire
a GPS signal to update the clock. Once your vehicle acquires the signal,
it may take a few minutes for the update to display the correct time.
1. Press MENU > Clock.
2. Press + and to adjust the time.
From this screen, you can also make other adjustments such as 12– or
24–hour mode, activate GPS time synchronization and have the system
automatically update new time zones.
Once you update any settings they will be automatically saved.
Display Settings
To access and make adjustments to the touchscreen display, using the
touchscreen:
Press Menu > Display, then choose any of the following:
•Brightness
•Auto Dim On/Off
•Mode: Auto, Day or Night
•Edit Wallpaper
To access and make adjustments to the touchscreen display
using voice commands, press the voice button on your steering
wheel controls and when prompted, say “Display Settings”.
Uploading Photos for Your Home Screen Wallpaper
Your system allows you to upload and view up to 32 photos.
To access:
Note:You cannot load photos directly from your camera. You must
access the photos from either your USB mass storage device or from an
SD card.
To upload photos, press Menu > Display > Edit Wallpaper, then follow
the system prompts to upload your photographs.
MyFord Touch™527
2013 Explorer(exp)
Owners Guide gf, 1st Printing
USA(fus)
Page 538 of 576
K.Driver settings:Depending on your vehicle and option package, you
may have the following features:
•Touch the red or blue arrow to increase or decrease the temperature.
•Touch the heated seat icon to control the heated seat (if equipped).
Refer to the Seats chapter.
•Touch the cooled seat icon to control the cooled seat (if equipped).
Refer to the Seats chapter.
•Touch and hold MyTemp to select a temperature you would like the
vehicle to remember and maintain for you.
•Touch the heated steering wheel icon (if equipped) to warm the
steering wheel.
Note:If your vehicle is equipped with a wood-trimmed steering wheel,
is does not heat between the 10 o’clock and 2 o’clock positions.
Climate Control Voice Commands
The following voice commands are available at the main menu
level of a voice session. For example, press the voice button and
after the prompt, “Say a command”; say any of the following
commands:
Climate control voice commands
“Climate automatic”
“Climate my temperature”
“Climate off”
“Climate on”
“Climate temperature <15.5–29.5> degrees”
“Climate temperature <60–85> degrees”
“Help”
There are additional climate control commands but in order to access
them, you have to say “Climate” first, then when the system is ready to
listen, you may say any of the following commands:
Additional climate control voice commands
“Automatic” “Panel floor on”
“A/C off” “Panel on”
“A/C on” “Rear defrost off”
“Defrost off” “Rear defrost on”
“Defrost on” “Recirc off”
538MyFord Touch™
2013 Explorer(exp)
Owners Guide gf, 1st Printing
USA(fus)
Page 549 of 576
Navigation Map Updates
Annual navigation map updates are available for purchase through your
dealership, by calling 1-800-NAVMAPS or going to www.navteq.com. You
need to specify the make and model of your vehicle to determine if there
is an update available.
Navigation Voice Commands
When in navigation mode, press the voice button on the steering
wheel controls. After the tone, say any of the following
commands:
Navigation system voice commands
“Cancel next waypoint”1“Navigation”3
“Cancel route”1“Repeat instruction”1
“Destination”2“Show 3D”
“Destination <nametag>” “Show heading up”
“Destination <POI category>” “Show map”
“Destination favorites” “Show north up”
“Destination home” “Show route”
1
“Destination intersection” “Show turn list”1
“Destination nearest <POI
category>”“Voice off”
“Destination nearest POI” “Voice on”
“Destination play nametags” “Voice volume decrease”
“Destination POI” “Voice volume increase”
“Destination nearest <POI
category>”“Where am I?”
“Destination previous destination” “Zoom in”
“Destination street address” “Zoom out”
“Detour”
1“Help”1These commands are only available when a navigation route is active.2If you have said the command, “Destination”, you may say any of the
above commands or commands in the following Destination chart.
3If you have said the command, “Navigation”, you may say any of the
above commands or commands in the following Navigation chart.
MyFord Touch™549
2013 Explorer(exp)
Owners Guide gf, 1st Printing
USA(fus)
Page 556 of 576
End user notice
MicrosoftWindowsMobile for Automotive Important Safety
Information
This system Ford SYNC™ contains software that is licensed to
Manufacturer FORD MOTOR COMPANY by an affiliate of Microsoft
Corporation pursuant to a license agreement. Any removal, reproduction,
reverse engineering or other unauthorized use of the software from this
system in violation of the license agreement is strictly prohibited and
may subject you to legal action.
Read and follow instructions
Before using your Windows Automotive-based system, read and follow all
instructions and safety information provided in this end user manual
(“User’s Guide”). Not following precautions found in this User’s Guide can
lead to an accident or other serious consequences.
Keep User’s Guide in Vehicle
When kept in the vehicle, the User’s Guide will be a ready reference for
you and other users unfamiliar with the Windows Automotive-based
system. Please make certain that before using the system for the first
time, all persons have access to the User’s Guide and read its instructions
and safety information carefully.
WARNING:Operating certain parts of this system while driving
can distract your attention away from the road, and possibly
cause an accident or other serious consequences. Do not change system
settings or enter data non-verbally (using your hands) while driving.
Stop the vehicle in a safe and legal manner before attempting these
operations. This is important since while setting up or changing some
functions you might be required to distract your attention away from
the road and remove your hands from the wheel.
General operation
Voice Command Control
Functions within the Windows Automotive-based system may be
accomplished using only voice commands. Using voice commands while
driving allows you to operate the system without removing your hands
from the wheel.
556Appendices
2013 Explorer(exp)
Owners Guide gf, 1st Printing
USA(fus)
Page 569 of 576
911 Assist™ ...................... 446, 523
A
ABS (see Brakes) ..................... 235
Accessing and using your
USB port .................................... 502
Accessing call history/phone
book during active call ............. 435
Accessing your calendar .......... 523
Accessing your media menu
features ...................................... 458
Accessing your phone menu
features ...................................... 436
Accessory delay ........................ 107
Active call menu options ......... 435
Active Park Assist ..................... 244
Adaptive Cruise Control ........... 254
Adding (pairing) a phone ........ 510
Advanced menu options ... 445, 464
Advanced menu options
(prompts, languages, defaults,
master reset, installing
applications) .............................. 445
Airbag supplemental restraint
system .......................................... 51
and child safety seats .............. 52
description ................................ 51
disposal ...................................... 60
driver airbag .............................. 51
passenger airbag ....................... 51
side airbag ........................... 51, 55
Air cleaner filter ............... 341, 397
Air conditioning ........................ 158
manual heating and air
conditioning system ............... 158All Wheel Drive (AWD),
driving off road ......................... 227
Ambient mood/lighting ............. 528
Ambulance packages .................. 16
AM/FM ....................................... 487
Anti-lock brake system
(see Brakes) .............................. 235
Anti-theft system .................. 86, 89
arming the system .............. 86, 89
disarming a triggered system .. 89
Audio system
Single CD ................ 146, 150–151
Audio system
(see Radio) ................ 146, 150–151
Automatic transmission ............ 220
fluid, adding .................... 333–334
fluid, checking ................ 333–334
fluid, refill capacities .............. 393
fluid, specification .................. 393
Selectshift (SST) .................... 223
Auxiliary Input Jack ................. 498
Auxiliary input jack (Line in) .. 152
Auxiliary powerpoint ................ 199
A/V inputs .......................... 154, 507
Axle
lubricant specifications .......... 393
refill capacities ........................ 393
B
Battery ....................................... 337
acid, treating emergencies ..... 337
jumping a disabled battery .... 302
maintenance-free .................... 337
replacement, specifications ... 397
servicing .................................. 337
Index569
2013 Explorer(exp)
Owners Guide gf, 1st Printing
USA(fus)
Page 570 of 576
Blind Spot Information
System ....................................... 268
Booster seats ............................... 23
Brakes ........................................ 234
anti-lock ................................... 235
anti-lock brake system
(ABS) warning light ............... 235
brake warning light ................ 235
fluid, checking and adding .... 336
fluid, refill capacities .............. 393
fluid, specifications ................. 393
lubricant specifications .......... 393
parking .................................... 235
shift interlock .......................... 224
trailer ....................................... 292
C
Capacities for refilling
fluids .......................................... 393
Car2UHome Automation
System ....................................... 189
Cargo net ................................... 279
CD .............................. 146, 150–151
CD player .......................... 144, 501
CD voice commands ................. 501
Cell phone use ............................ 16
Changing a tire ......................... 383
Child safety restraints .......... 30, 32
Child safety seats
attaching with tether
straps ......................................... 32
automatic locking mode
(retractor) ................................. 40
LATCH ....................................... 30
Child safety seats -
booster seats ............................... 23
Cleaning the touchscreen ........ 475Cleaning your vehicle ............... 350
engine compartment .............. 352
instrument panel .................... 354
interior ..................................... 353
plastic parts ............................ 351
washing .................................... 350
waxing ..................................... 352
wheels ...................................... 355
wiper blades ............................ 353
Climate control (see Air
conditioning or Heating) .......... 158
Climate voice commands ......... 538
Clock .................................. 146, 527
Collision Warning System ......... 273
Console ...................................... 202
overhead .................................. 203
rear .......................................... 202
Coolant
checking and adding .............. 328
refill capacities ........................ 393
specifications .......................... 393
Cross Traffic Alert .................... 268
Cruise control ........................... 253
Customer Assistance ................ 300
Ford Extended Service
Plan .................................. 403, 406
Getting assistance outside
the U.S. and Canada .............. 309
Getting roadside assistance ... 300
Getting the service you
need ......................................... 305
Ordering additional owner’s
literature ................................. 311
Utilizing the
Mediation/Arbitration
Program ................................... 309
Customizing your home
screen ........................................ 474
570Index
2013 Explorer(exp)
Owners Guide gf, 1st Printing
USA(fus)
Page 572 of 576
G
Garage door opener .................. 189
Gas cap (see Fuel cap) ............ 215
Gauges ............................... 114–115
odometer ................................. 125
trip odometer .......................... 125
H
Hazard flashers ......................... 301
HD Radio™ ............................... 489
Headlamps
aiming ...................................... 342
bulb specifications .................. 349
flash to pass .............................. 98
high beam ......................... 98, 101
Head restraints ......................... 169
Heated steering wheel .............. 536
Heating ...................... 158, 160, 162
Help ............................................ 535
Hill descent mode ..................... 240
Hill start assist .......................... 226
Homelink wireless control
system ........................................ 193
Home screen ............................. 474
Hood .......................................... 324
How to use voice commands ... 481
I
Ignition ............................... 205, 392
Illuminated visor mirror ... 111–112
Information displays ................. 122
Infotainment display ................. 479Inspection/maintenance (I/M)
testing ........................................ 219
Instrument panel
cleaning ................................... 354
cluster ...................................... 115
Intelligent Access Key ................ 62
J
Jack ............................................ 383
positioning ............................... 383
storage ..................................... 383
Joining two calls
(multiparty/conference call) .... 435
Jump-starting your vehicle ...... 302
K
Keyless entry system
autolock ..................................... 78
keypad ....................................... 84
locking and unlocking doors .... 85
programming entry code ......... 84
Keys ....................................... 62, 86
positions of the ignition ......... 205
L
Lamps
bulb replacement
specifications chart ................ 349
headlamps, flash to pass .......... 98
interior lamps ................. 103–104
Lane keeping system ................ 264
LATCH anchors ........................... 30
Liftgate ............................ 76, 80–81
Lights, warning and indicator .. 115
Listening to music .................... 486
Loading instructions ................. 287
572Index
2013 Explorer(exp)
Owners Guide gf, 1st Printing
USA(fus)
Page 575 of 576
memory seat ..................... 64, 174
second row seats .................... 178
third row seats ........ 179, 185–186
Second-row power fold seat .... 182
SecuriCode keyless entry
system .......................................... 84
SecuriLock passive anti-theft
system .......................................... 86
Selecting your media source
(USB, Line in, BT audio) ......... 458
Sending new text messages ..... 513
Setting a destination ................ 539
Setting a destination
by voice ..................................... 540
Setting the clock ............... 146, 527
Setting your wallpaper ............. 527
Side air curtain ........................... 57
Side-curtain airbags system ....... 57
SIRIUSsatellite radio ..... 146, 494
SIRIUS satellite radio voice
commands ................................. 497
SIRIUS Travel Link ................... 520
SIRIUS Travel Link voice
commands ................................. 521
Snowplowing ............................... 16
SOS Post Crash Alert ................. 50
Spark plugs,
specifications ..................... 392, 397
Special notice
ambulance conversions ............ 16
utility-type vehicles .................. 16
Specification chart,
lubricants ................................... 393
Stability system ......................... 238
Starting your vehicle ................ 207jump starting .......................... 302
push button start system ....... 205
Steering wheel ............................ 90
controls ...................................... 92
tilting ......................................... 90
Supplemental Restraint System
(SRS) (see airbags) .................... 51
Supported media file types ...... 506
Supported player, media
formats and metadata
information ................................ 506
SYNCcustomer support ......... 427
SYNCServices ................. 451, 516
System settings ......................... 529
T
Temperature control
(see Climate control) ...... 158, 160,
162, 536
Text messaging ................. 438, 512
Text messaging (sending,
downloading, deleting) ..... 439, 441
Third-row power fold seat ....... 187
Tilt steering wheel ...................... 90
Tires ........................... 362–363, 383
alignment ................................ 376
care .......................................... 362
changing .......................... 383, 385
checking the pressure ............ 372
inflating ................................... 370
label ......................................... 369
replacing .................................. 374
rotating .................................... 377
safety practices ....................... 376
sidewall information ............... 364
snow tires and chains ............ 377
spare tire ................................. 383
Index575
2013 Explorer(exp)
Owners Guide gf, 1st Printing
USA(fus)