lock FORD EXPLORER 2018 Owners Manual

USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Convert the file to a supported format. See
Entertainment (page 437).
The file format is not
supported by SYNC 3.
Update media index. See
Settings (page
467).
The device needs to be
re-indexed.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then connect it back
to SYNC 3.
This is a device limitation.
When I connect
my device, I
sometimes do
not hear any
sound. To listen to Apple devices through USB,
select AirPlay from the devices Control
Center, then select Dock Connector.
To listen to Apple devices through
Bluetooth Stereo, select AirPlay from the
devices Control Center, then select SYNC.
Connect a compatible device or media
player.
The device or media
player is incompatible.
SYNC 3 does
not display the
song informa-
tion, repeat, or
shuffle buttons. Wi-Fi Issues
Possible solution
Possible cause
Issue
Verify password.
Password error.
Failed connec-
tion.
Check for a poor Wi-Fi signal.
Weak signal.
Use a unique name for your SSID, don ’t use
the default name unless it contains a
unique identifier, such as part of the MAC
address.
Multiple Access points
within range with the
same SSID.
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Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201711, Fourth-Printing SYNC™ 3

Personal Profiles
Possible cause and solution
Issue
Personal Profiles have not been set up.
I cannot create a profile. An invalid profile name was entered.
A memory button was not selected when
prompted.
The vehicle
’s ignition was not On and in
Park or was shifted out of Run or Park while
creating a profile.
Personal Profiles is turned off.
The lock button was not selected on a
keyfob when prompted.
I cannot link a keyfob. The keyfob selected was already associ-
ated to another profile and an overwrite
was declined.
A profile recall was performed while linking
a keyfob.
The vehicle
’s ignition was not On and in
Park, or was shifted out of Run or Park while
linking a keyfob.
The old linking method is used.
The unsaved setting is not supported by
Personal Profiles.
My personalized settings do not save. A different Personal Profile is active than
expected.
Another user has changed settings for the
wrong Personal Profile.
A Personal Profile has not been created.
My profile will not recall. Personal Profiles is turned off.
The requested profile is already active.
The memory button being used is not linked
to a profile.
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Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201711, Fourth-Printing SYNC™ 3

Personal Profiles
Possible cause and solution
Issue
The keyfob being used is not linked to a
profile.
The wrong keyfob is being used.
A button other than unlock or remote start
is being pressed on a linked keyfob.
The Personal Profile was deleted.
Personal Profiles is turned off.
My preset positions recall but my profile
does not.
The vehicle is in motion.
My profile recalls but my preset positions
do not. The preset positions are the same as the
Guest or previously active profile.
Unlink and relink your keyfob in the
Personal Profiles menu. You may need to
see your authorized dealer.
I lost a keyfob.
Keyfobs had been erased and reprogramed.
This could happen if you let dealership add
a new keyfob to replace lost one.
I lost all profiles.
Master Reset had been performed without
your acknowledgement.
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Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201711, Fourth-Printing SYNC™ 3

For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company will warrant your
Ford Original Accessory through the
warranty that provides the greatest
benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior Style
• Bumper protector.
• Hood deflectors.
• Running boards.
• Side window deflectors*.
• Splash guards.
Interior Style
• Ambient lighting.
• Cargo area protector.
• Floor mats. •
Rear console.
• Seat covers*.
Lifestyle
• Ash cup or smoker's package.
• Camping tent*.
• Car covers*.
• Cargo organization and management.
• Rear seat entertainment*.
• Roof crossbars.
• Roof racks and carriers*.
• Trailer hitch balls.
• Trailer hitch drawbars and towing
accessories.
Peace of Mind
• Cargo shade.
• In-vehicle safe*.
• Keyless entry keypad.
• Parking sensors*.
• Remote start.
• Roadside assistance kits*.
• Vehicle security systems.
• Wheel locks.
*Ford Licensed Accessories. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the
manufacturer ’s limited warranty details,
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
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Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201711, Fourth-Printing Accessories

PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
PROTECT EXTENDED SERVICE PLAN.
Ford Protect Extended Service
Plans (U.S. Only)
Ford Protect extended service plan means
peace of mind. It’
s the extended service
plan backed by Ford Motor Company, and
provides more protection beyond the New
Vehicle Limited Warranty coverage. When
you visit your Ford Dealer, Insist on Ford
Protect extended service plans!
Ford Protect Can Quickly Pay for Itself
One trip to the Service Center could easily
exceed the price of your Ford Protect
extended service plan. With Ford Protect
extended service plan you minimize your
risk for unexpected repair bills and rising
repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four mechanical Ford Protect
extended service plans with different levels
of coverage. Ask your authorized dealer for
details.
1. PremiumCARE - Our most comprehensive coverage. With over
1,000 covered components, this plan
is so complete it’ s probably easier to
list what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Protect extended service plans are
honored by all authorized Ford dealers in
the U.S., Canada and Mexico. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership.
• Repairs performed by factory trained
technicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer for
service, we ’ll give you a loaner to use for
the day.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including warranty repairs, and
Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Assistance for taxi, shuttle, rental car
coverage or other transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Protect extended service plan coverage
expires, you can transfer any remaining
coverage to the new owner. Which should
give you and your potential buyer a little
more peace of mind.
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Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201711, Fourth-Printing Ford Protect

Check Every Month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level.
Fuel and water separator. Drain if necessary (or if indicated by the information display). Holes and slots in the tail pipe to make sure they are functional and clear of debris. Check Every Six Months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.
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1
180 Degree Camera.....................................218
Camera Views...................................................... 219
Using the System................................................ 219
4
4WD See: Four-Wheel Drive....................................... 191
A
A/C See: Climate Control......................................... 133
About This Manual
...........................................7
ABS See: Brakes........................................................... 196
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 197
Accessories....................................................495 Exterior Style....................................................... 495
Interior Style........................................................ 495
Lifestyle................................................................. 495
Peace of Mind..................................................... 495
Accessories See: Replacement Parts
Recommendation............................................ 12
ACC See: Using Adaptive Cruise Control.............221
Active Park Assist
........................................209
Using Active Park Assist................................... 210
Adjusting the Headlamps.........................301 Vertical Aim Adjustment................................. 301
Adjusting the Pedals....................................80
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column............................................................76
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column............................................................76
End of Travel Position.......................................... 77
Memory Feature.................................................... 77
Airbag Disposal................................................51
Air Conditioning See: Climate Control......................................... 133Air Filter
See: Changing the Engine Air Filter............308
Alarm See: Anti-Theft Alarm......................................... 75
Ambient Lighting...........................................89 Adjusting the Intensity....................................... 90
Changing the Color............................................. 89
Switching Ambient Lighting Off.................... 90
Switching Ambient Lighting On..................... 89
Anti-Theft Alarm............................................75 Arming the Alarm................................................. 75
Disarming the Alarm........................................... 75
Appendices.....................................................518
Apps.................................................................464 ........................................................................\
.......... 464
SiriusXM Traffic and Travel Link.................. 466
At a Glance........................................................16
Audible Warnings and Indicators...........103 Automatic Transmission Warning
Chime................................................................. 104
Engine On Warning Chime.............................. 103
Headlamps On Warning Chime.................... 103
Key in Ignition Warning Chime....................... 103
Keyless Warning Alert ...................................... 103
Parking Brake On Warning Chime................103
Audio Control...................................................78 Seek and Media.................................................... 78
Audio System
................................................364
General Information......................................... 364
Audio Unit - Vehicles With: AM/FM/CD/ SYNC.............................................................368
Menu Structure................................................... 370
Audio Unit - Vehicles With: Premium AM/FM/CD..................................................365
Audio Unit - Vehicles With: Sony AM/ FM/CD...........................................................367
Autolamps........................................................84 Windshield Wiper Activated
Headlamps........................................................ 84
Automatic Climate Control - Vehicles With: Premium AM/FM/CD...................134
Automatic Climate Control - Vehicles With: Sony AM/FM/CD
............................136
Automatic High Beam Control.................86 Automatic High Beam Indicator..................... 87
Switching the System On and Off................86
Automatic Transmission
............................187
Brake-Shift Interlock Override...................... 189
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If Your Vehicle Gets Stuck In Mud or
Snow.................................................................. 190
SelectShift Automatic ™
Transmission................................................... 188
Understanding the Positions of Your Automatic Transmission............................. 187
Automatic Transmission Fluid Check - 2.3L EcoBoost™.......................................295
Automatic Transmission Fluid Check - 3.5L Duratec/3.5L Ecoboost™............295
Adding Transmission Fluid ............................ 296
Checking the Transmission Fluid Level.................................................................. 295
Autowipers........................................................81 Autowipers Settings............................................ 82
Auxiliary Power Points
................................165
110 Volt AC Power Point................................... 165
12 Volt DC Power Point..................................... 165
Locations............................................................... 165
B
Battery See: Changing the 12V Battery..................... 298
Blind Spot Information System
..............232
........................................................................\
........... 232
Switching the System On and Off..............234
System Errors...................................................... 234
Using the Blind Spot Information System.............................................................. 233
BLIS See: Blind Spot Information System..........232
Bonnet Lock See: Opening and Closing the Hood..........284
Booster Seats
..................................................29
Types of Booster Seats...................................... 30
Brake Fluid Check........................................297
Brakes...............................................................196 General Information.......................................... 196
Breaking-In.....................................................257
Bulb Specification Chart..........................306
C
Cabin Air Filter................................................142 Capacities and Specifications - 2.3L
EcoBoost™ .................................................
350
Alternative Engine Oil for Extremely Cold
Climates........................................................... 353
Specifications...................................................... 351
Capacities and Specifications - 3.5L Duratec.........................................................354
Alternative Engine Oil for Extremely Cold Climates........................................................... 358
Specifications..................................................... 355
Capacities and Specifications - 3.5L Ecoboost™.................................................358
Alternative Engine Oil for Extremely Cold Climates........................................................... 362
Specifications..................................................... 360
Capacities and Specifications................343
Cargo Nets.......................................................241
Car Wash See: Cleaning the Exterior.............................. 309
Catalytic Converter......................................184 On-Board Diagnostics (OBD-II)................... 185
Readiness for Inspection and Maintenance (I/M) Testing................................................... 185
Center Console..............................................167 Rear Seat Armrest.............................................. 167
Second Row Center Console.......................... 167
Changing a Bulb..........................................303 Front Direction Indicator................................. 303
Headlamp............................................................ 303
Headlamp High Beam..................................... 304
LED Lamps........................................................... 305
License Plate Lamp.......................................... 305
Rear Direction Indicator and Reversing Lamp................................................................. 304
Changing a Fuse..........................................282 Fuses...................................................................... 282
Changing a Road Wheel............................337 Dissimilar Spare Wheel and Tire Assembly
Information...................................................... 337
Tire Change Procedure.................................... 338
Changing the 12V Battery.........................298
Changing the Engine Air Filter................308
Changing the Wiper Blades....................300 Front Wiper Blades.......................................... 300
Rear Window Wiper Blade.............................. 301
Checking MyKey System Status................61 MyKey Distance..................................................... 61
Number of Admin Keys...................................... 62
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Number of MyKeys..............................................
62
Checking the Wiper Blades.....................300
Child Restraint and Seatbelt Maintenance.................................................42
Child Restraint Positioning..........................31
Child Safety.......................................................18
General Information............................................. 18
Child Safety Locks..........................................33 Left-Hand Side...................................................... 34
Right-Hand Side................................................... 34
Child Seats
.........................................................19
Cleaning Leather Seats..............................313
Cleaning Products
......................................309
Materials............................................................... 309
Cleaning the Engine......................................311
Cleaning the Exterior
.................................309
Cleaning the Headlamps................................. 310
Exterior Chrome Parts...................................... 310
Exterior Plastic Parts......................................... 310
Stripes or Graphics............................................ 310
Underbody............................................................ 310
Under Hood.......................................................... 310
Cleaning the Instrument Panel and Instrument Cluster Lens..........................312
Cleaning the Interior....................................312
Cleaning the Wheels...................................314
Cleaning the Windows and Wiper Blades.............................................................311
Clearing All MyKeys
........................................61
Climate............................................................448
Climate Control
.............................................133
Climate Controlled Seats..........................159 Cooled Seats........................................................ 160
Heated Seats........................................................ 159
Coolant Check See: Engine Coolant Check............................. 291
Crash Sensors and Airbag Indicator
.......50
Creating a MyKey...........................................60 Programming or Changing Configurable
Settings................................................................ 61
Cross Traffic Alert........................................234 Blocked Sensors................................................ 236
Switching the System Off and On..............236
System Errors...................................................... 236
System Lights, Messages and Audible Alerts................................................................. 236
System Limitations........................................... 236
Using the Cross Traffic Alert System..........234 Cruise Control
..................................................79
Principle of Operation...................................... 220
Cruise control See: Using Cruise Control............................... 220
Customer Assistance.................................266
D
Data Recording
..................................................9
Event Data Recording.......................................... 10
Service Data Recording........................................ 9
Daytime Running Lamps............................85 Type One - Conventional
(Non-Configurable)....................................... 85
Type Two - Configurable................................... 85
Digital Radio
...................................................372
HD Radio Reception and Station
Troubleshooting............................................. 373
Direction Indicators
........................................87
Doors and Locks.............................................64
Driver Alert
......................................................227
PRINCIPLE OF OPERATION........................... 227
USING DRIVER ALERT..................................... 228
Driver and Passenger Airbags...................45 Children and Airbags.......................................... 46
Proper Driver and Front Passenger Seating Adjustment........................................................ 45
Driving Aids.....................................................227
Driving Hints...................................................257
Driving Through Water...............................258
DRL See: Daytime Running Lamps......................... 85
E
Economical Driving......................................257
Electromagnetic Compatibility...............518
Emission Law
.................................................183
Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance.........184
Tampering With a Noise Control System............................................................... 183
End User License Agreement.................520 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................. 520
Engine Block Heater.....................................173 Using the Engine Block Heater....................... 174
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Engine Coolant Check................................291
Adding Coolant.................................................... 291
Coolant Change................................................. 293
Engine Coolant Temperature Management.................................................. 294
Fail-Safe Cooling............................................... 293
Recycled Coolant............................................... 293
Severe Climates................................................. 293
Engine Emission Control............................183
Engine Immobilizer See: Passive Anti-Theft System..................... 74
Engine Oil Check..........................................289
Adding Engine Oil.............................................. 289
Engine Oil Dipstick - 2.3L EcoBoost™.................................................288
Engine Oil Dipstick - 3.5L Duratec/3.5L Ecoboost™.................................................289
Engine Specifications - 2.3L EcoBoost™.................................................343
Drivebelt Routing............................................... 343
Engine Specifications - 3.5L Duratec.........................................................343
Drivebelt Routing............................................... 344
Engine Specifications - 3.5L Ecoboost™.................................................344
Drivebelt Routing............................................... 345
Entertainment...............................................437 AM/FM Radio...................................................... 439
Apps........................................................................\
447
Bluetooth Stereo or USB................................ 446
CD (If equipped)................................................ 445
HD Radio ™ Information (If
Available)........................................................ 442
SiriusXM® Satellite Radio (If Activated)....................................................... 440
Sources................................................................. 438
Supported Media Players, Formats and Metadata Information................................. 447
USB Ports.............................................................. 447
Environment
......................................................15
Essential Towing Checks..........................252
Before Towing a Trailer.................................... 253
Hitches................................................................... 252
Launching or Retrieving a Boat or Personal Watercraft (PWC)........................................ 254
Safety Chains...................................................... 252
Trailer Brakes....................................................... 253
Trailer Lamps....................................................... 253When Towing a Trailer.....................................
253
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options.................................14
Exterior Mirrors
................................................92
Auto-dimming Feature...................................... 94
Auto-Folding Mirrors........................................... 93
Blind Spot Information System...................... 94
Direction Indicator Mirrors ............................... 94
Fold-Away Exterior Mirrors............................... 93
Heated Exterior Mirrors ..................................... 94
Integrated Blind Spot Mirror............................ 94
Memory Mirrors .................................................... 94
Power Exterior Mirrors........................................ 92
F
Fastening the Seatbelts..............................36 Rear Inflatable Seatbelt.................................... 38
Seatbelt Locking Modes.................................... 37
Using Seatbelts During Pregnancy................36
Flat Tire See: Changing a Road Wheel........................ 337
Floor Mats......................................................258
Fog Lamps - Front See: Front Fog Lamps......................................... 87
Foot Pedals See: Adjusting the Pedals................................ 80
Ford Credit
..........................................................11
US Only...................................................................... 11
Ford Protect
...................................................497
Ford Protect Extended Service Plan
(CANADA ONLY).......................................... 498
Ford Protect Extended Service Plans (U.S. Only).................................................................. 497
Four-Wheel Drive..........................................191 Principle of Operation........................................ 191
Front Fog Lamps
............................................87
Front Parking Aid.........................................206
Obstacle Distance Indicator.......................... 207
Front Passenger Sensing System............46
Fuel and Refueling
........................................175
Fuel Consumption........................................181
Advertised Capacity........................................... 181
Fuel Economy....................................................... 181
Fuel Filler Funnel Location.........................177
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Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201711, Fourth-Printing Index