belt FORD EXPLORER 2019 Workshop Manual

Note:
Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth enabled phone. You
can learn more about the 911 Assist
feature, by visiting: Website
www.owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
For important information about airbag
deployment and the fuel pump shut-off
please see the Supplementary Restrains
and Roadside Emergencies sections of
your owner manual.
To switch 911 Assist on and off please view
the settings information. See Settings
(page 463).
To make sure that 911 Assist works
correctly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a Bluetooth
enabled and compatible cell phone to
SYNC.
• A connected Bluetooth enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident. •
A connected Bluetooth enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
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(If Equipped)

Less Cost to Properly Maintain Your
Vehicle
Ford Protect extended service plan also
offers a Premium Maintenance Plan that
covers all scheduled maintenance, and
selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle
’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc (if equipped).
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment (if
equipped).
• Cabin air filter replacement every
20,000 mi (32,000 km) (electric
vehicles only).
Interest Free Finance Options
Just a 10% down payment will provide you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford Protect
extended service plan has to offer while
paying over time. You are pre-approved
with no credit check or hassles. To learn
more, call our Ford Protect extended
service plan specialists at 800-367-3377.
Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232 Ford Protect Extended Service
Plan (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Protect
extended service plan. Ford Protect
extended service plan is the only service
contract backed by Ford Motor Company
of Canada, Limited. Depending on the plan
you purchase, Ford Protect extended
service plan provides benefits such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Protect extended
service plans available in various time,
distance and deductible combinations.
Each plan is tailored to fit your own driving
needs, including reimbursement for towing
and rental. When you purchase Ford
Protect extended service plan, you receive
added peace-of-mind protection
throughout Canada, the United States and
Mexico, provided by a network of
participating authorized Ford Motor
Company dealers.
Note: Repairs performed outside of
Canada, the United States and Mexico are
not eligible for Ford Protect extended
service plan coverage.
This information is subject to change. For
more information; visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Protect extended service plan that is
right for you.
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Check Every Month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level.
Fuel and water separator. Drain if necessary (or if indicated by the information display). Holes and slots in the tail pipe to make sure they are functional and clear of debris. Check Every Six Months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Seatbelts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and seatbelt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.
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Multi-Point Inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and air conditioninghoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires (including spare) for wear and properpressure2
Fluid levels 1
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
1 Brake, coolant recovery reservoir, automatic transmission and window washer
2 If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™
Your vehicle is equipped with an Intelligent
Oil-Life Monitor that determines when you
should change the engine oil based on how
your vehicle is used. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning
your vehicle and reduces environmental
waste at the same time. This means you do not have to remember
to change the oil on a mileage-based
schedule. Your vehicle lets you know when
an oil change is due by displaying a
message in the information display.
The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of
use.
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At Every Oil Change Interval as Indicated by the Information Display
1
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness or
drag.
1 Do not exceed one year or 10,000 mi (16,000 km) between service intervals.
2 Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. See
Engine Oil
Check (page 287). Other Maintenance Items
1
Replace cabin air filter. 2
Every
20,000 mi
(32,000 km)
Replace engine air filter.
Every
30,000 mi
(48,000 km)
Change engine coolant.3
At
100,000 mi
(160,000 km)
Replace spark plugs.
Every
100,000 mi
(160,000 km) Inspect accessory drive belt or belts. 4
Change automatic transmission fluid.
Every
150,000 mi
(240,000 km) Replace accessory drive belt or belts. 5
1 Perform these maintenance items within 3,000 mi (4,800 km) of the last engine oil and
filter change. Do not exceed the designated distance for the interval.
2 Should be performed by an authorized dealer.
3 Initial replacement at six years or
100,000 mi (160,000 km), then every three years or
50,000 mi (80,000 km).
4 After initial inspection, inspect every other oil change until replaced.
5 If not replaced within the last
100,000 mi (160,000 km).
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12 Volt DC Power Point.....................................
162
Locations............................................................... 162
B
Battery See: Changing the 12V Battery..................... 296
Blind Spot Information System...............231 ........................................................................\
............ 231
Switching the System On and Off...............232
System Errors...................................................... 232
Using the Blind Spot Information System............................................................... 231
BLIS See: Blind Spot Information System...........231
Bonnet Lock See: Opening and Closing the Hood..........282
Booster Seats..................................................29
Types of Booster Seats...................................... 30
Brake Fluid Check........................................295
Brakes...............................................................193 General Information.......................................... 193
Breaking-In.....................................................255
Bulb Specification Chart
..........................360
C
Cabin Air Filter
...............................................138
Capacities and Specifications - 2.3L EcoBoost™.................................................347
Alternative Engine Oil for Extremely Cold Climates........................................................... 350
Specifications..................................................... 348
Capacities and Specifications - 3.5L Duratec
..........................................................351
Alternative Engine Oil for Extremely Cold
Climates........................................................... 355
Specifications...................................................... 352
Capacities and Specifications - 3.5L Ecoboost™.................................................355
Alternative Engine Oil for Extremely Cold Climates........................................................... 359
Specifications...................................................... 357
Capacities and Specifications...............340
Cargo Nets......................................................239
Car Wash See: Cleaning the Exterior.............................. 306Catalytic Converter.......................................181
On-Board Diagnostics (OBD-II).................... 182
Readiness for Inspection and Maintenance (I/M) Testing................................................... 182
Center Console..............................................164 Rear Seat Armrest.............................................. 164
Second Row Center Console......................... 164
Changing a Bulb..........................................300 Front Direction Indicator.................................. 301
Front Fog Lamp.................................................. 302
Headlamp............................................................. 301
Headlamp High Beam..................................... 302
LED Lamps........................................................... 303
License Plate Lamp.......................................... 304
Rear Direction Indicator and Reversing Lamp
................................................................. 303
Changing a Fuse..........................................280 Fuses...................................................................... 280
Changing a Road Wheel...........................334 Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 334
Tire Change Procedure.................................... 335
Changing the 12V Battery.........................296
Changing the Engine Air Filter................304
Changing the Wiper Blades.....................298 Front Wiper Blades........................................... 298
Rear Window Wiper Blade............................. 299
Checking MyKey System Status...............62 MyKey Distance.................................................... 62
Number of Admin Keys...................................... 63
Number of MyKeys.............................................. 63
Checking the Wiper Blades.....................298
Child Restraint and Seatbelt Maintenance.................................................42
Child Restraint Positioning
..........................31
Child Safety.......................................................18
General Information............................................. 18
Child Safety Locks..........................................33 Left-Hand Side...................................................... 34
Right-Hand Side................................................... 34
Cleaning Leather Seats..............................310
Cleaning Products......................................306 Materials............................................................... 306
Cleaning the Engine
...................................308
Cleaning the Exterior.................................306 Cleaning the Headlamps................................ 307
Exterior Chrome Parts...................................... 307
Exterior Plastic Parts........................................ 307
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Driver and Passenger Airbags...................45
Children and Airbags.......................................... 46
Proper Driver and Front Passenger Seating Adjustment........................................................ 45
Driving Aids.....................................................225
Driving Hints...................................................255
Driving Through Water
...............................256
DRL See: Daytime Running Lamps........................ 86
E
Economical Driving
.....................................255
Electromagnetic Compatibility...............514
Emission Law................................................180 Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance...........181
Tampering With a Noise Control System.............................................................. 180
End User License Agreement..................516 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) .................................. 516
Engine Block Heater
....................................170
Using the Engine Block Heater........................ 171
Engine Coolant Check...............................289 Adding Coolant.................................................. 289
Coolant Change.................................................. 291
Engine Coolant Temperature Management.................................................. 292
Fail-Safe Cooling................................................ 291
Recycled Coolant................................................ 291
Severe Climates.................................................. 291
Engine Emission Control...........................180
Engine Immobilizer See: Passive Anti-Theft System..................... 75
Engine Oil Check..........................................287 Adding Engine Oil............................................... 287
Engine Oil Dipstick - 2.3L EcoBoost™.................................................286
Engine Oil Dipstick - 3.5L Duratec/3.5L Ecoboost™.................................................287
Engine Specifications - 2.3L EcoBoost™................................................340
Drivebelt Routing............................................... 340
Engine Specifications - 3.5L Duratec.........................................................340
Drivebelt Routing................................................ 341Engine Specifications - 3.5L
Ecoboost™..................................................341
Drivebelt Routing............................................... 342
Entertainment..............................................434 AM/FM Radio...................................................... 435
Apps....................................................................... 443
Bluetooth Stereo or USB................................ 442
CD (If equipped)................................................. 441
HD Radio ™ Information (If
Available)........................................................ 438
SiriusXM® Satellite Radio (If Activated)........................................................ 436
Sources.................................................................. 435
Supported Media Players, Formats and Metadata Information................................ 443
USB Ports............................................................. 443
Environment
......................................................15
Essential Towing Checks..........................250
Before Towing a Trailer..................................... 251
Hitches.................................................................. 250
Launching or Retrieving a Boat or Personal Watercraft (PWC)........................................ 252
Safety Chains...................................................... 250
Trailer Brakes........................................................ 251
Trailer Lamps........................................................ 251
When Towing a Trailer...................................... 251
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options.................................14
Exterior Mirrors.................................................91 Auto-dimming Feature...................................... 93
Auto-Folding Mirrors........................................... 92
Blind Spot Information System...................... 94
Direction Indicator Mirrors ............................... 93
Fold-Away Exterior Mirrors............................... 92
Heated Exterior Mirrors ..................................... 93
Integrated Blind Spot Mirror............................ 93
Memory Mirrors .................................................... 93
Power Exterior Mirrors......................................... 91
Puddle Lamps....................................................... 93
F
Fastening the Seatbelts..............................36 Rear Inflatable Seatbelt.................................... 38
Seatbelt Locking Modes.................................... 37
Using Seatbelts During Pregnancy................36
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Hints on Controlling the Interior
Climate..........................................................134
Defogging the Side Windows in Cold Weather............................................................. 136
General Hints....................................................... 134
Quickly Cooling the Interior............................. 135
Quickly Heating the Interior............................ 135
Recommended Settings for Cooling...........136
Recommended Settings for Heating..........135
Hints on Driving With Anti-Lock Brakes............................................................193
Home Screen................................................426
Hood Lock See: Opening and Closing the Hood..........282
I
Ignition Switch
...............................................166
In California (U.S. Only)............................265
Information Display Control......................80
Information Displays
...................................104
General Information.......................................... 104
Information Messages
.................................115
4WD........................................................................\
.. 116
Adaptive Cruise Control.................................... 116
AdvanceTrac ™..................................................... 116
Alarm........................................................................\
117
Automatic Engine Shutdown.......................... 117
Automatic High Beam Control........................ 117
Battery and Charging System......................... 118
Blind Spot Information and Cross Traffic Alert System..................................................... 118
Brake System........................................................ 119
Doors and Locks.................................................. 119
Driver Alert.............................................................. 119
Electronic Stability Control............................. 120
Engine..................................................................... 120
Fuel........................................................................\
.. 120
Hill Descent Control.......................................... 120
Hill Start Assist..................................................... 121
Keys and Intelligent Access............................. 121
Lane Keeping System........................................ 122
Maintenance......................................................... 122
MyKey...................................................................... 123
Park Aid.................................................................. 124
Park Brake.............................................................. 124
Power Steering.................................................... 124
Pre-Collision Assist............................................ 125Remote Start........................................................
125
Seats........................................................................\
125
Starting System.................................................. 126
Terrain Management System......................... 126
Tire Pressure Monitoring System.................. 126
Traction Control................................................... 127
Trailer....................................................................... 127
Transmission......................................................... 127
Installing Child Restraints............................19 Child Seats............................................................... 19
Using Lap and Shoulder Belts......................... 20
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 25
Using Tether Straps............................................. 27
Instrument Cluster........................................96
Instrument Lighting Dimmer
.....................85
Instrument Panel Overview........................16
Interior Lamps
.................................................88
Battery Saver......................................................... 89
Dome Lamp........................................................... 88
Front Interior Lamps........................................... 89
Rear Interior Lamps............................................ 89
Interior Mirror...................................................94 Automatic Dimming Mirror............................... 94
Manual Dimming Mirror..................................... 94
Introduction.........................................................7
J
Jump Starting the Vehicle........................260 Connecting the Jumper Cables.................... 260
Jump Starting....................................................... 261
Preparing Your Vehicle.................................... 260
Removing the Jumper Cables........................ 261
K
Keyless Entry
...................................................68
SECURICODE™ Keyless Entry
Keypad................................................................ 68
Keyless Starting
............................................166
Ignition Modes...................................................... 167
Keys and Remote Controls.........................53
L
Lane Keeping System................................226 Switching the System On and Off...............227
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Rear Under Floor Storage.........................239
Adjustable Load Floor...................................... 239
Cargo Management System......................... 239
Rear View Camera........................................212 Camera Guidelines............................................. 213
Manual Zoom....................................................... 215
Obstacle Distance Indicator........................... 214
Rear Camera Delay............................................ 215
Using the Rear View Camera System.........213
Rear View Camera See: Rear View Camera.................................... 212
Rear Window Wiper and Washers...........83 Rear Camera Washer.......................................... 83
Rear Window Washer......................................... 83
Rear Window Wiper Blade............................... 83
Recommended Towing Weights...........248
Refueling..........................................................176 Refueling System Overview............................ 176
Refueling System Warning.............................. 178
Refueling Your Vehicle....................................... 177
Remote Control..............................................53 Car Finder................................................................ 58
Integrated Keyhead Transmitter..................... 53
Intelligent Access Key......................................... 54
Memory Feature.................................................... 57
Remote Start......................................................... 58
Replacing the Battery......................................... 55
Sounding the Panic Alarm................................ 58
Remote Start
.................................................138
Automatic Settings............................................ 138
Heated and Cooled Features......................... 138
Last Settings........................................................ 138
Repairing Minor Paint Damage.................311
Replacement Parts Recommendation........................................12
Collision Repairs.................................................... 12
Scheduled Maintenance and Mechanical Repairs.................................................................. 12
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control............................................................59
Reporting Safety Defects (Canada Only)..............................................................269
Reporting Safety Defects (U.S. Only)..............................................................269
Roadside Assistance..................................258 Vehicles Sold in Canada: Getting Roadside
Assistance....................................................... 259Vehicles Sold in the United States: Getting
Roadside Assistance................................... 258
Vehicles Sold in the United States: Using Roadside Assistance................................... 258
Roadside Emergencies
..............................258
Roof Racks and Load Carriers................240
Adjusting the Crossbar..................................... 241
Thumbwheel Kit.................................................. 241
Running-In See: Breaking-In................................................. 255
Running Out of Fuel.....................................174 Adding Fuel From a Portable Fuel
Container........................................................... 175
Filling a Portable Fuel Container................... 175
S
Safety Canopy ™
............................................49
Safety Precautions.......................................172
Satellite Radio
...............................................372
Satellite Radio Electronic Serial Number
(ESN)................................................................. 373
Satellite Radio Reception Factors...............373
SiriusXM Satellite Radio Service.................. 373
Troubleshooting................................................. 374
Scheduled Maintenance Record...........503
Scheduled Maintenance
..........................495
Seatbelt Extension........................................42
Seatbelt Height Adjustment......................39
Seatbelt Reminder
........................................40
Belt-Minder™....................................................... 40
Seatbelts...........................................................35 Principle of Operation......................................... 35
Seatbelt Warning Lamp and Indicator Chime..............................................................40
Conditions of operation.................................... 40
Seats.................................................................139
Security...............................................................75
Settings...........................................................463 911 Assist.............................................................. 468
Ambient Lighting................................................ 475
Bluetooth.............................................................. 465
Clock...................................................................... 465
Display.................................................................... 476
General................................................................... 473
Media Player....................................................... 464
Mobile Apps.......................................................... 471
Navigation............................................................ 469
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Connecting Your Digital Media Player to the
USB Port........................................................... 397
Media Menu Features..................................... 400
Media Voice Commands................................ 398
USB 2..................................................................... 403
Voice Commands for Audio Sources........404
Using SYNC™ With Your Phone...........380 Accessing Features through the Phone
Menu.................................................................. 385
Accessing Your Phone Settings................... 388
Bluetooth Devices............................................. 389
Making Calls........................................................ 384
Pairing a Phone for the First Time................381
Pairing Subsequent Phones.......................... 382
Phone Options during an Active Call.........384
Phone Voice Commands................................ 382
Receiving Calls................................................... 384
System Settings................................................ 390
Text Messaging.................................................. 386
Using Terrain Control..................................199
Using Traction Control...............................196 Switching the System Off............................... 196
System Indicator Lights and Messages.......................................................... 196
Using a Switch..................................................... 196
Using the Information Display Controls............................................................. 196
Using Voice Recognition...........................378 Audio Voice Commands................................. 428
Climate Voice Commands............................. 429
Initiating a Voice Session................................ 378
Mobile App Voice Commands...................... 432
Navigation Voice Commands........................ 431
Phone Voice Commands................................ 429
SiriusXM Traffic and Travel Link Voice Commands..................................................... 432
System Interaction and Feedback..............379
Voice Settings Commands............................ 433
Utilizing the Mediation/Arbitration Program (Canada Only).........................267
V
Vehicle Care..................................................306 General Information......................................... 306
Vehicle Certification Label.......................346
Vehicle Identification Number................345 Vehicle Storage...............................................311
Battery..................................................................... 312
Body........................................................................\
.. 311
Brakes...................................................................... 312
Cooling system.................................................... 312
Engine...................................................................... 312
Fuel system........................................................... 312
General.................................................................... 311
Miscellaneous...................................................... 312
Removing Vehicle From Storage................... 312
Tires........................................................................\
.. 312
Ventilation See: Climate Control......................................... 129
VIN See: Vehicle Identification Number............345
Voice Control
....................................................79
W
Warning Lamps and Indicators................99 Adaptive Cruise Control.................................... 99
Anti-Lock Braking System................................ 99
Automatic High Beam Control..................... 100
Battery.................................................................... 100
Blind Spot Monitor............................................ 100
Brake System....................................................... 100
Cruise Control...................................................... 100
Direction Indicator............................................. 100
Door Ajar............................................................... 100
Engine Coolant Temperature........................ 100
Engine Oil.............................................................. 100
Fasten Safety Belt............................................... 101
Front Airbag........................................................... 101
Front Fog Lamps................................................. 101
Heads Up Display................................................ 101
High Beam............................................................. 101
Hood Ajar................................................................ 101
Lane Keeping Aid................................................. 101
Liftgate Ajar........................................................... 101
Low Fuel Level...................................................... 101
Low Tire Pressure Warning.............................. 101
Low Washer Fluid................................................ 101
Parking Lamps...................................................... 101
Powertrain Fault.................................................. 101
Service Engine Soon.......................................... 102
Stability Control.................................................. 102
Stability Control Off.......................................... 102
Transmission Tow/Haul................................... 102
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