check engine FORD F-350 2019 Repair Manual

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Capacity
Item
40.0 gal (151.4 L)
Fuel tank (incomplete vehicle, Aft- axle -
location)
66.5 gal (251.7 L)
Fuel tank (incomplete vehicle, Middle and
Aft- axle -locations)
7.4 gal (28 L)
Diesel Exhaust Fluid (DEF) (complete
vehicle)
7.2 gal (27.3 L)
Diesel Exhaust Fluid (DEF) (incomplete
vehicle)
27 oz (0.77 kg)
A/C refrigerant
3.4 fl oz (100 ml)
A/C refrigerant compressor oil
1 Use the coolant type originally equipped in your vehicle. Using any other coolant may
result in vehicle damage.
2 For complete refill of limited slip axles add 7.1 fl oz. (210 ml) of Additive Friction Modifier
XL-3 or equivalent meeting Specification EST-M2C118-A. The total lube volume of 3.78
qt (3.58 L) includes the added friction modifier.
3 Approximate dry fill capacity. Actual amount may vary during fluid changes.
4 Capacities may be higher if the vehicle is equipped with a cooler. Always check to make
sure the fluid level is in the acceptable range.
Specifications
Materials Specification
Name
WSS-M2C171-F1
Motor oil (U.S.): 1
Motorcraft® SAE 10W-30 Super Duty Diesel Motor Oil
XO-10W30-QSD
WSS-M2C171-F1
Motor oil (Canada): 1
Motorcraft® SAE 10W-30 Super Duty Diesel Motor Oil
CXO-10W30-LSD12
WSS-M97B57-A2
Engine and secondary cooling system coolant (U.S.):
Motorcraft® Yellow Prediluted Antifreeze/Coolant
VC-13DL-G
WSS-M97B57-A2
Engine and secondary cooling system coolant (Canada):
Motorcraft® Yellow Prediluted Antifreeze/Coolant
CVC-13DL-G
432
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Cell phone issues
Possible solution
Possible cause
Issue
Refer to your device's manual about audio
adjustments.
The audio control
settings on your cell
phone may be affecting
SYNC 3 performance.
There is back-
ground noise
during a phone
call.
Try switching your cell phone off, resetting
it or removing the battery, then try again.
Possible cell phone
malfunction.
During a call, I
can hear the
other person
but they cannot
hear me.
Make sure that the microphone for SYNC
3 is not set to off. Look for the microphone
icon on the phone screen.
To restart your system, shut down the
engine, open and close the door, and then
lock the door and wait for 2-3 minutes.
Make sure that your SYNC 3 screen is black
and the lighted USB port is off.
The system may need to
be restarted.
During a call, I
cannot hear the
other person
and they cannot
hear me.
Check your cell phone's compatibility.
This is a cell phone-
dependent feature.
SYNC 3 is not
able to down-
load my phone-
book. Make sure you allow SYNC 3 to retrieve
contacts from your phone. Refer to your
cell manual.
Possible cell phone
malfunction. You must switch on your cell phone and
the automatic phonebook download
feature on SYNC 3.
Try switching your cell phone off, resetting
it or removing the battery, then try again.
Make sure you allow SYNC 3 to retrieve
contacts from your phone. Refer to your
cell manual.
Limitations on your cell
phone's capability.
The system
says "Phone-
book down-
loaded" but my
SYNC 3 phone-
book is empty or
is missing
contacts. If the missing contacts are stored on your
SIM card, move them to your cell phone's
memory.
You must switch on your cell phone and
the automatic phonebook download
feature on SYNC 3.
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Page 582 of 666

Less Cost to Properly Maintain Your
Vehicle
Ford Protect extended service plan also
offers a Premium Maintenance Plan that
covers all scheduled maintenance, and
selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle
’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc (if equipped).
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment (if
equipped).
• Cabin air filter replacement every
20,000 mi (32,000 km) (electric
vehicles only).
Interest Free Finance Options
Just a 10% down payment will provide you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford Protect
extended service plan has to offer while
paying over time. You are pre-approved
with no credit check or hassles. To learn
more, call our Ford Protect extended
service plan specialists at 800-367-3377.
Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232 Ford Protect Extended Service
Plan (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Protect
extended service plan. Ford Protect
extended service plan is the only service
contract backed by Ford Motor Company
of Canada, Limited. Depending on the plan
you purchase, Ford Protect extended
service plan provides benefits such as:

Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Protect extended
service plans available in various time,
distance and deductible combinations.
Each plan is tailored to fit your own driving
needs, including reimbursement for towing
and rental. When you purchase Ford
Protect extended service plan, you receive
added peace-of-mind protection
throughout Canada, the United States and
Mexico, provided by a network of
participating authorized Ford Motor
Company dealers.
Note: Repairs performed outside of Canada
and the United States are not eligible for
Ford Protect extended service plan
coverage.
This information is subject to change. For
more information; visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Protect extended service plan that is
right for you.
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When the oil change message appears in
the information display, it is time for an oil
change. Make sure you perform the oil
change within two weeks or 500 mi
(800 km) of the message appearing. Make
sure you reset the Intelligent Oil-Life
Monitor after each oil change. See
Oil
Change Indicator Reset (page 338).
If your information display resets
prematurely or becomes inoperative, you
should perform the oil change interval at
six months or
5,000 mi (8,000 km) from
your last oil change. Never exceed one year
or
10,000 mi (16,000 km) between oil
change intervals.
You can drive high performance vehicles
in such a way that may lead to higher oil
consumption this includes extended time
at high engine speeds, high loads, engine
braking, hard cornering maneuvers, track
and off-road usage. Under these
conditions, oil consumption of
approximately 1 quart per 500 miles (1 liter
per 800 km) is possible. As a result, you
need to check the engine oil level at every
refueling and adjust to maintain proper
levels to avoid engine damage.
Your vehicle is very sophisticated and built
with multiple, complex, performance
systems. Every manufacturer develops
these systems using different
specifications and performance features.
That is why it is important to rely upon your
dealership to properly diagnose and repair
your vehicle.
We have recommended maintenance
intervals for various parts and component
systems based upon engineering testing.
We rely upon this testing to determine the
most appropriate mileage for replacement
of oils and fluids to protect your vehicle at
the lowest overall cost to you and
recommends against maintenance
schedules that deviate from the scheduled
maintenance information. We strongly recommend the use of only
our genuine or our authorized
re-manufactured replacement parts
engineered for your vehicle.
Additives and Chemicals
This owner's manual and our Workshop
Manual list the recommended additives
and chemicals for your vehicle. We do not
recommend using chemicals or additives
not approved by us as part of your vehicle
’s
normal maintenance. Please consult your
warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and, by
itself, does not necessarily indicate a
concern or that the fluid needs to be
changed. However, a qualified expert, such
as the factory-trained technicians at your
dealership, should inspect discolored fluids
that also show signs of overheating or
foreign material contamination
immediately.
Make sure to change your vehicle ’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a
viable way to change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems are
flushed only with new fluid that is the same
as that required to fill and operate the
system or using our approved flushing
chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals.
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Check Every Month
Air filter restriction gauge. 1
Engine oil level.
Function of all interior and exterior lights.
Tires including the spare for wear and proper pressure. Windshield washer fluid level.
Fuel and water separator. Drain if necessary or if indicated by the information display. 1
Holes and slots in the tail pipe to make sure they are functional and clear of debris. 1
1 Diesel vehicles only. Check Every Six Months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps, brake, ABS, airbag and safety belt for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
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Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.Multi-Point Inspection
Hazard warning system operation
Accessory drive belt or belts
Horn operation
Battery performance
Radiator, cooler, heater and air conditioninghoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires including the spare for wear andproper pressure 2
Fluid levels 1
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
1 Brake, coolant recovery reservoir, automatic transmission and window washer
2 If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
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Off-road Operation
Change the rear axle fluid (Dana rear axles only - some F-
350s; all F-450s and F-550s).
Every 50,000 mi
(80,000 km)
Change the transfer case fluid. (Four-wheel drive vehicles)
Inspect the front axle fluid. (Four-wheel drive vehicles)
1 Vehicles with dual rear wheels should rotate the front wheels when specified; rear wheels
only if unusual wear is noted.
2 Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. Using Biodiesel, up to and Including 20% Biodiesel (B20)
Change the engine oil and filter as indicated by the
information display, and perform the services listed in the
scheduled maintenance chart.
As required
Replace the engine-mounted and frame-mounted fuel
filters.
Every
15,000 mi
(24,000 km), six months or
300 engine hours Using Fuel Other Than Ultra-low Sulfur Diesel Fuel - Vehicles Operated Where Ultra-low
Sulfur Diesel Fuel is not Required or Available
Change engine oil and filter.
Every
2,500 mi (4,000 km)
or three months (if using
high sulfur fuel with more
than 500 ppm sulfur)
Change engine oil and filter.
Every
5,000 mi (8,000 km)
or six months (if using high
sulfur fuel with fewer than
500 ppm sulfur)
Exceptions
Axle and Transfer Case Maintenance
Axle(s) and transfer case (4X4 only) fluid
changes or level checks are not required
unless a leak is suspected or the assembly
has been submerged in water. During long
periods of trailer towing with outside
temperatures above
70°F (21°C) or at wide-open throttle for long periods above
45 mph (72 km/h)
, change the rear axle
fluid every 30,000 mi (48,000 km) if the
rear axle is filled with non-synthetic fluid.
This interval can be waived and the
150,000 mi (240,000 km) service interval
can continue if the rear axle is filled with
75W140 synthetic gear fluid meeting Ford
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Antenna Positions
Maximum output power Watt (Peak
RMS)
Frequency Band
MHz
1
50
1-30
2, 3
50
50-54
2, 3
50
68-88
2, 3
50
142-176
2, 3
50
380-512
2, 3
10
806-870
Note: After the installation of radio
frequency transmitters, check for
disturbances from and to all electrical
equipment in your vehicle, both in the
standby and transmit modes.
Check all electrical equipment:
• With the ignition ON.
• With the engine running.
• During a road test at various speeds.
Check that electromagnetic fields
generated inside your vehicle cabin by the
transmitter installed do not exceed
applicable human exposure requirements. END USER LICENSE
AGREEMENT
VEHICLE SOFTWARE END USER
LICENSE AGREEMENT (EULA)

You (“You” or “Your ” as applicable)
have acquired a vehicle having several
devices, including SYNC ® and various
control modules, ("DEVICES") that
include software licensed or owned by
Ford Motor Company and its affiliates
("FORD MOTOR COMPANY"). Those
software products of FORD MOTOR
COMPANY origin, as well as associated
media, printed materials, and "online"
or electronic documentation
("SOFTWARE") are protected by
international intellectual property laws
and treaties. The SOFTWARE is
licensed, not sold. All rights reserved.
• The SOFTWARE may interface with
and/or communicate with, or may be
later upgraded to interface with and/or
communicate with additional software
and/or systems provided by FORD
MOTOR COMPANY.
610
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Page 654 of 666

C
Cabin Air Filter.................................................151
Capacities and Specifications - 6.2L
................................................................426
Alternative Engine Oil for Extremely Cold
Climates........................................................... 430
Specifications...................................................... 427
Capacities and Specifications - 6.7L Diesel
..............................................................431
Engine Oil Specifications................................ 435
Specifications..................................................... 432
Capacities and Specifications - 6.8L
................................................................437
Alternative Engine Oil for Extremely Cold
Climates............................................................ 441
Specifications..................................................... 438
Capacities and Specifications.................419
Cargo Lamps
...................................................96
Car Wash See: Cleaning the Exterior.............................. 369
Catalytic Converter
......................................194
On-Board Diagnostics (OBD-II)................... 195
Readiness for Inspection and Maintenance (I/M) Testing................................................... 195
Center Console
..............................................170
Changing a Bulb..........................................358 Cargo Lamp and Central High Mounted
Brake Lamp Bulbs......................................... 361
Fog Lamp Bulbs................................................. 359
Front Park and Direction Indicator Lamp Bulbs................................................................. 358
Headlamp Bulbs................................................ 358
LED Bulb............................................................... 359
LED Lamps........................................................... 359
License Plate Lamp Bulb................................. 361
Rear Lamps, Brake Lamps, Rear Direction Indicator and Reversing Lamp
Bulbs................................................................. 360
Changing a Fuse...........................................327 Fuses....................................................................... 327
Changing a Road Wheel..........................406 Dissimilar Spare Wheel and Tire Assembly
Information.................................................... 406
Location of the Spare Tire and Tools.........407
Removing the Spare Tire (With Spare Tire Carrier Only)................................................... 407
Tire Change Procedure................................... 409Changing the 12V Battery.........................354
Battery Management System....................... 355
Changing the Crankcase Vent Filter Element.........................................................337
Changing the Engine Air Filter - 6.2L/ 6.8L.................................................................361
Changing the Engine Air Filter - 6.7L Diesel.............................................................362
Air Filter Restriction Gauge............................ 364
Changing the Engine-Mounted and Diesel Fuel Conditioner Module Fuel
Filters - 6.7L Diesel...................................364
Diesel Fuel Conditioner Module Filter................................................................... 365
Engine-mounted Fuel Filter........................... 367
Changing the Engine Oil and Oil Filter...............................................................336
Engine lubrication for severe service operation.......................................................... 337
Changing the Wiper Blades.....................356
Checking MyKey System Status...............67 MyKey Distance..................................................... 67
Number of Admin Keys...................................... 67
Number of MyKeys............................................... 67
Checking the Wiper Blades.....................356
Child Restraint and Seatbelt Maintenance.................................................45
Child Restraint Positioning.........................35
Child Safety......................................................20 General Information............................................ 20
Child Safety Locks..........................................37 Left-Hand Side...................................................... 37
Right-Hand Side................................................... 37
Cleaning Leather Seats..............................374 With King Ranch Edition.................................. 375
Without King Ranch Edition........................... 374
Cleaning Products
.......................................369
Materials............................................................... 369
Cleaning the Engine.....................................371
Cleaning the Exhaust - 6.7L Diesel.........371
Cleaning the Exterior
..................................369
Cleaning the Headlamps................................ 370
Exterior Chrome Parts...................................... 370
Exterior Plastic Parts........................................ 370
Stripes or Graphics............................................ 370
Underbody........................................................... 370
Under Hood.......................................................... 370
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Cleaning the Instrument Panel and
Instrument Cluster Lens.........................374
Cleaning the Interior....................................372
Cleaning the Wheels...................................376
Cleaning the Windows and Wiper Blades............................................................372
Clearing All MyKeys.......................................67
Climate............................................................525 Accessing Rear Climate Controls.................527
Accessing the Climate Control Menu.........525
Directing the Airflow......................................... 525
Rear Climate Control Lock Indicator...........527
Setting the Blower Motor Speed.................525
Setting the Temperature................................. 525
Switching Auto Mode On and Off...............525
Switching Dual Zone Mode On and Off...................................................................... 526
Switching Maximum Air Conditioning On and Off.............................................................. 526
Switching Maximum Defrost On and Off...................................................................... 526
Switching Rear Auto Mode On and Off....................................................................... 527
Switching Recirculated Air On and Off....................................................................... 527
Switching the Air Conditioning On and Off....................................................................... 525
Switching the Climate Controlled Seats On and Off.............................................................. 526
Switching the Climate Control On and Off...................................................................... 526
Switching the Heated Exterior Mirrors On and Off.............................................................. 526
Switching the Heated Rear Window On and Off...................................................................... 526
Switching the Heated Seats On and Off...................................................................... 526
Switching the Heated Steering Wheel On and Off.............................................................. 526
Switching the Heated Windshield On and Off...................................................................... 526
Switching the Rear Climate Controlled Seats On and Off........................................... 527
Switching the Rear Heated Seats On and Off....................................................................... 527
Switching the Rear Ventilated Seats On and Off.............................................................. 527Switching the Ventilated Seats On and
Off....................................................................... 527
Climate Control.............................................145
Climate Controlled Seats..........................162 Cooled Seats........................................................ 162
Heated Seats........................................................ 162
Coolant Check See: Engine Coolant Check - 6.2L/6.8L.....339
See: Engine Coolant Check - 6.7L
Diesel................................................................. 343
Crash Sensors and Airbag Indicator
.......56
Creating a MyKey...........................................66
Programming or Changing Configurable
Settings.............................................................. 66
Cross Traffic Alert
........................................258
False Alerts.......................................................... 260
Switching the System Off and On..............260
System Errors..................................................... 260
System Lights, Messages and Audible Alerts................................................................. 259
System Limitations........................................... 260
Using the System.............................................. 258
Cruise Control.................................................86 Principle of Operation....................................... 241
Cruise control See: Using Cruise Control................................ 241
Customer Assistance...................................311
D
Data Recording
................................................10
Comfort, Convenience and Entertainment
Data....................................................................... 12
Event Data................................................................. 11
Service Data............................................................. 11
Services That Third Parties Provide...............12
Services That We Provide.................................. 12
Vehicles With a Modem...................................... 12
Vehicles With an Emergency Call System.................................................................. 13
Vehicles With SYNC............................................. 13
Daytime Running Lamps.............................93 Type One - Conventional
(Non-Configurable)....................................... 93
Type Two - Configurable................................... 93
Diesel Particulate Filter
.............................200
Oxidation Catalytic Converter and Diesel
Particulate Filter System............................ 201
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