key FORD F-350 2021 Repair Manual

PICKUP BED ANCHOR POINTS
Pickup Bed Anchor Point
Precautions
WARNING: Always properly secure
cargo to prevent shifting cargo or cargo
falling from the vehicle. Failure to do so
could result in compromised vehicle
stability and serious personal injury to
vehicle occupants or others. WARNING: The appropriate
loading capacity of your vehicle can be
limited either by volume capacity (how
much space is available) or by payload
capacity (how much weight the vehicle
should carry). Once you have reached
the maximum payload of your vehicle,
do not add more cargo, even if there is
space available. Overloading or
improperly loading your vehicle can
contribute to loss of vehicle control and
vehicle rollover. WARNING:
It is extremely
dangerous to ride in a cargo area, inside
or outside of a vehicle. In a crash, people
riding in these areas are more likely to be
seriously injured or killed. Do not allow
people to ride in any area of your vehicle
that is not equipped with seats and
seatbelts. Make sure everyone in your
vehicle is in a seat and properly using a
seatbelt. Failure to follow this warning
could result in serious personal injury or
death.
Locating the Pickup Bed Anchor
Points
The pickup bed anchor points are located
at each corner of the pickup bed. Installing and Removing the
Pickup Bed Tie-Down Cleats
Installing the Cleats
1. Insert the key into the lock and turn
clockwise to unlock.
2. Insert the cleat into the pickup bed anchor point and slide upward.
3. Turn the key counterclockwise to lock.
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Note:
Leave the key in the lock when
removing or installing the cleats. The key
cannot be removed unless it is in the locked
position.
Removing the Cleats
To remove, reverse the installation
procedure. Pickup Bed Anchor Point Load
Capacities
B
A
Maximum force
between diagonally opposed cleats
600 lb (272 kg).
Maximum force
between directly opposed cleats276 lb (125 kg).
Note: You could damage the pickup bed
walls if you overload the tie downs.
Note: Make sure that you properly balance
and secure the cargo load. Failure to do this
can cause cargo instability and damage to
the box.
Note: Do not secure cargo with tie downs
connected from the tie down brackets to
the cargo box tie downs. This could cause
the tailgate to detach.
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This feature helps you to steer your vehicle
when reversing with a trailer by:
•
Using the control knob with Pro Trailer
Backup Assist.
• Using the steering wheel with Trailer
Reverse Guidance.
Each trailer you use with your vehicle has
to be setup once.
You must take care to follow the setup
process accurately to correctly place the
sticker or sensor.
Contact your dealership if you need
assistance setting up your trailer.
Note: Your vehicle saves the trailer
information when you enter it into the
system. You can add a maximum of 10
trailers to the system.
Note: The system is not a substitute for
safe driving practices.
Note: You must always be aware of your
vehicle and trailer combination, and the
surrounding environment.
Note: The system does not detect or
prevent your vehicle or trailer from making
contact with obstacles in the surrounding
environment.
Note: Keep in mind that the front end of
your vehicle swings out when changing the
direction of the trailer. Note:
The system relies on user
measurements to determine sticker
placement or user installation of a sensor
to determine system limits. It is critical to
correctly take the key measurements or
properly install the sensor. Incorrect
measurements or sensor placement can
result in the improper function of the system
up to and including contact between your
vehicle and trailer. Even with correct
measurements and sensor placement, the
system cannot determine if the trailer body
may contact your vehicle. Check the
clearance between your vehicle and trailer,
especially for sharp turns.
Note: The system limits vehicle speed when
backing up. The system is not a replacement
for proper use of the throttle and brake
pedals.
Note: The system does not support backing
up when towing multiple trailers. If you are
towing more than one trailer, you must
disconnect the additional trailers before
using the system.
Positioning Your Vehicle and
Trailer
Hitch your trailer to your vehicle and
connect the electrical wiring harness.
Check to make sure that the wiring is
working. See Essential Towing Checks
(page 305). Park your vehicle and hitched trailer on a
level surface.
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Note:
Use consistent metric or imperial
units as required by your country or vehicle.
The measurement card requires you to
record four key distances: A, B, C and D.
Record the trailer name for these
measurements. The horizontal distance from the
license plate to the center of the
ball hitch on the trailer.
A
The horizontal distance from the
center of the ball hitch to the
center of the sticker.
B
The point to point distance from
the rear view camera to the
center of the sticker.
C
The horizontal distance from the
tailgate to the center of the
trailer axle or axles.
D
Note: Round distance D to the nearest
inch.
Note: Distance D is the center of the axles
for trailers with more than one axle. Entering the Measurements
Follow the on-screen prompts to enter
each of the measurements. Use the up and
down arrows to increase or decrease the
numbers, as necessary. Press OK to
confirm each measurement. When you add
the last measurement, the information
display shows all the measurements you
entered. You can choose to confirm or
change the measurements.
Confirming the Sticker Location
Check the rear view camera display to see
if the system identifies the sticker. The
system marks the sticker with a red circle.
Confirm that the red circle shows over the
sticker image in the rear view camera
display.
Note:
If the system cannot locate the
sticker, try cleaning the camera lens. Make
sure the sticker is within the zone indicated
in Placing the Sticker.
Calibrating the System
To complete setup, drive your vehicle
straight forward between 4– 24 mph
(6– 39 km/h), as directed by the
information display.
The information display shows a message
during calibration and after calibration is
complete
Note: Calibration steps for conventional
trailers, fifth wheel and gooseneck trailers
vary. Calibration instructions for fifth wheel
and gooseneck trailers are in the following
section.
Note: Keep the steering wheel straight
during the calibration process. If the steering
wheel is in a turned position, the calibration
pauses.
Note: For best results, do not calibrate the
system at night.
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A
B
C
D
D

4. When in this mode, you can see the
camera view on the side your trailer is
moving, or both sides when the trailer
is straight behind you. When the views
change with the trailer direction, it is
called auto mode. For example, if you
turn the trailer to the right, you see the
right side of your vehicle and trailer.
You can manually switch this view at
any time by using the arrow keys. To
return to auto mode, press the auto
button. Straight backup mode. Use this
view when you want to keep your
trailer completely in line with
your truck. In this mode, a steering wheel
graphic shows you which way to turn your
steering wheel to keep your trailer straight.
Note: It may be helpful to shift your vehicle
into drive (D), pull forward and straighten
out the vehicle and trailer before engaging
straight backup mode.
System Camera Views
Use the view that helps you the most when
reversing your vehicle and trailer. You can
use these views in either mode.
Left and right arrows let you see other
views regardless of your trailer angle in rear
split view camera and Trailer Reverse
Guidance view.
Auto mode is the default view if you have
set up Trailer Reverse Guidance. 360 camera. Shows a 360
degree view on the right-hand
side of the screen, with the keep
out zone on the left-hand side of the
screen. Rear view camera. Use this view
when you want to see your trailer
hitch or what is directly behind
your vehicle. Rear split view camera. Shows
a 180 degree view of behind your
vehicle.
Bed camera. Shows the truck
bed and can be used for a fifth
wheel or gooseneck trailer.
Trailer AUX camera. Shows a
rear view camera image of what
is behind your trailer. This
camera needs to be purchased and
separately installed. Trailer Reverse Guidance view.
Shows you a view of the sides of
your truck and your trailer. In
auto mode, this view moves as your trailer
moves so that you do not have to adjust
the camera as you turn. This takes you back to the
360-degree camera system and
out of the Trailer Reverse
Guidance feature. Auto. This feature returns you to
auto view.
Hitch Angle Graphic
After setting up a trailer, the display shows
a small top-view representation of your
truck and trailer.
This representation shows two,
different-colored lines. A black line shows
you where your trailer is in relation to your
vehicle. For Trailer Backup Assist, the white
line represents the amount the trailer can
turn based on knob input. For Trailer
Reverse Guidance, the white line
represents the amount the trailer can turn
based on steering wheel position.
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Pro Trailer Backup Assist™ Trailer Not
Detected Pull Forward to Initialize Press
Knob to Exit or Trailer Reverse Guidance
Trailer Not Detected Pull Forward to
Initialize Press OK to Exit:
•
If the vehicle has not moved during this
key cycle, it must be driven forward to
initialize the sensing system.
• Extended operation at speeds below
1 mph (1 km/h) may cause the sensing
system to lose the trailer position and
the system needs to be re-initialized.
• Drive forward above 2 mph (3 km/h)
and the system indicates when it
initializes.
System repeatedly displays Pro Trailer
Backup Assist™ Stop Now System Not
Active Press Knob to Exit:
• System is not fully activated. Select
the trailer in the information display by
using the controls on the steering
wheel and wait until Pro Trailer Backup
Assist™ Backup Slowly Turn Knob to
Steer Press Knob to Exit displays
before starting to move backward.
• This displays if you backup during the
calibration process. Drive forward and
complete calibration.
System does not reverse straight:
• Verify sensor is correctly installed. See
Fifth Wheel and Gooseneck Trailer
Sensor Installation.
• Factors such as the hitch connection,
road camber, road slope and
compliance in the trailer suspension
can influence how straight the system
is able to reverse the trailer when the
knob is not turned. You can
compensate for the trailer drifting to
the right or left by slowly turning the
knob until the trailer is following your
preferred path and then holding the
knob in that position. System consistently shows Pro Trailer
Backup Assist™ Stop now Maximum trailer
angle Press Knob to Exit:
•
Verify sensor is correctly installed. See
Fifth Wheel and Gooseneck Trailer
Sensor Installation.
• Verify the correct trailer is selected in
the information display.
• The system may need to be
recalibrated. The system can be
recalibrated by using the information
display to delete the trailer and
repeating the setup process. If the
same sensor is installed on another
trailer, create a new trailer in the
information display and complete the
setup and calibration process for the
new trailer. If using the same sensor on
multiple trailers, disconnect the 7/12
pin connector when switching trailers.
See Setting Up The System.
System consistently shows Pro Trailer
Backup Assist™ Stop Now Take Control
of Steering Wheel:
• The system displays this warning when
it can no longer steer the vehicle and
you must take over steering. There are
four reasons why this warning displays
and additional information regarding
the reason for the warning is available
on the center display.
• The steering wheel is touched when
under system control. Avoid touching
the wheel during system operation.
• The maximum speed for feature
operation is exceeded. System
performance is optimized at slower
speeds. Reverse slowly.
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Follow these guidelines if you have a need
for recreational towing, such as towing
your vehicle behind a motorhome. We have
designed these guidelines to prevent
damage to your transmission.
Two-wheel Drive Vehicles
Do not tow your vehicle with any wheels
on the ground, as vehicle or transmission
damage may occur. You must tow your
vehicle with all four (4) wheels off the
ground, such as when using a car-hauling
trailer.
Four-wheel Drive Vehicles
If towing your vehicle with wheels off the
ground it must be all four wheels, such as
when using a car-hauling trailer.
To tow a four-wheel drive vehicle with all
wheels on the ground, place the transfer
case in its neutral position and engage the
four-wheel-down towing feature.
Perform the steps in the following section
after positioning your vehicle behind the
tow vehicle and properly securing them
together.
Note:
Make sure you properly secure your
vehicle to the tow vehicle.
Towing With All Four Wheels On The
Ground
1. Put the ignition in the on position, but do not start the engine.
2. Press and hold the brake pedal.
3. Rotate the four-wheel drive control to 2H.
4. Shift into neutral (N).
5. Using the instrument cluster display controls on the steering wheel, select
Settings
.
6. Select
Advanced Settings.
7. Select
Vehicle.
8. Select
Neutral Tow. 9. Press and hold the
OK button until a
confirmation message appears in the
information display.
Note: You may hear an audible noise as the
transfer case shifts into its neutral position.
10. If you do not see a message in the display, you must perform the
procedure again from the beginning.
11. Leave the transmission in neutral (N)
and turn the ignition off.
12. If your vehicle has an ignition key, you
must leave the key in the ignition
while towing.
Note: To lock and unlock your vehicle, use
the keyless entry keypad or extra set of keys.
13. If your vehicle has intelligent access, switch the vehicle into accessory
mode. See
Starting and Stopping
the Engine (page 174).
Note: You do not need to leave your keys
in the vehicle. You can lock and unlock your
vehicle as you normally do.
14. Release the brake pedal. WARNING:
Do not disconnect the
battery during recreational towing. It
prevents the transfer case from shifting
properly and may cause the vehicle to
roll, even if the transmission is in park
(P). WARNING:
Shifting the transfer
case to its neutral position for
recreational towing may cause the
vehicle to roll, even if the transmission is
in park (P). It may injure the driver and
others. Make sure you press the foot
brake and the vehicle is in a secure, safe
position when you shift to neutral (N).
Note: Failing to put the transfer case in its
neutral position while towing with all four
wheels on the ground will damage vehicle
components.
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Note:
You can check four-wheel-down
towing status at any time by opening the
driver's door or turning the ignition to the
accessory or on position. A message
displays in the information display
confirming your vehicle is in neutral tow.
When finished towing with all four wheels
on the ground return the transfer case to
its 2H position:
1. With your vehicle still properly secured
to the tow vehicle, put the ignition in
the on position, but do not start the
engine. If your vehicle has an ignition
key, switch the key to on. If your vehicle
has intelligent access, switch the
vehicle into accessory mode. See
Starting and Stopping the Engine
(page
174).
2. Press and hold the brake pedal.
3. Shift out of neutral (N).
4. Release the brake pedal.
Note: If completed successfully, the
instrument cluster displays 2H and Neutral
Tow Disabled
.
Note: If the indicator light and message do
not display, you must perform the procedure
again from the beginning.
Note: If
Shift Delayed Pull Forward
displays in the instrument cluster, a transfer
case blockage is present. See resolving the
shift delayed pull forward message
instructions after this section.
5. Apply the parking brake and disconnect
the vehicle from the tow vehicle.
6. Release the parking brake, start the engine and shift the transmission to
drive (D) to make sure the transfer
case is out of neutral (N).
7. If the transfer case does not successfully shift out of neutral (N),
set the parking brake until you can have
your vehicle serviced. Resolving the
Shift Delayed Pull Forward
Message
1. Press and hold the brake pedal.
2. Put the transmission into neutral (N),
and then start the engine.
3. With the engine running, shift the transmission to drive (D) and let the
vehicle roll forward, up to
3 ft (1 m).
4. Make sure the instrument cluster displays that neutral tow is disabled.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period supplied with
your vehicle.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This program
is eligible within Canada or the continental
United States.
The service is available 24 hours a day,
seven days a week.
This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle. Canadian roadside
coverage and benefits may differ from the
U.S. coverage.
If you require more information, please call
us in Canada at 1-800-665-2006, or visit
our website at www.ford.ca.
HAZARD FLASHERS
Note:
The hazard flashers operate when
the ignition is in any position, or if the key is
not in the ignition. If used when the vehicle
is not running, the battery loses charge. As
a result, there may be insufficient power to
restart your vehicle. The flasher control is on the
instrument panel. Use your
hazard flashers when your
vehicle is creating a safety hazard for other
motorists.
• Press the flasher control and all front
and rear direction indicators flash.
• Press the button again to switch them
off. FUEL SHUTOFF WARNING: If your vehicle has been
involved in a crash, have the fuel system
checked. Failure to follow this instruction
could result in fire, personal injury or
death.
Note: When you try to restart your vehicle
after a fuel shutoff, the vehicle makes sure
that various systems are safe to restart.
Once the vehicle determines the systems
are safe, then the vehicle allows you to
restart.
Note: In the event that your vehicle does
not restart after your third attempt, contact
a qualified technician.
The fuel pump shutoff stops the flow of
fuel to the engine in the event of a
moderate to severe crash. Not every
impact causes a shutoff.
Should your vehicle shut off after a crash,
you may restart your vehicle.
If your vehicle has a key system:
1. Switch off the ignition.
2. Switch to start position.
3. Switch off the ignition.
4. Switch on the ignition to re-enable the
fuel pump.
5. If the vehicle does not start, repeat steps 1 through 4.
If your vehicle has a push button start
system:
1. Press START/STOP to switch off your
vehicle.
2. Press the brake pedal and START/STOP
to switch on your
vehicle.
3. Remove your foot from the brake pedal
and press
START/STOP to switch off
your vehicle.
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