FORD F-550 2020 Owners Manual

LC3J 19A321 AA
2020 SUPER DUTY Owner’s Manual
ford.caowner.ford.com
2020 SUPER DUTY Owner’s Manual
August 2020
Third Printing
Litho in U.S.A.

The information contained in this publication was correct at the time of going to print. In the interest of
continuous development, we reserve the right to change specifications, design or equipment at any time
without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a
retrieval system or translated into any language in any form by any means without our written permission.
Errors and omissions excepted.
© Ford Motor Company 2020
All rights reserved.
Part Number: 201909 20200716184112
California Proposition 65
WARNING: Operating, servicing and
maintaining a passenger vehicle or off-highway
motor vehicle can expose you to chemicals
including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to the
State of California to cause cancer and birth
defects or other reproductive harm. To minimize
exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle
in a well-ventilated area and wear gloves or wash
your hands frequently when servicing your vehicle.
For more information go to
www.P65Warnings.ca.gov/passenger-vehicle. WARNING:
Battery posts, terminals and
related accessories contain lead and lead
compounds, chemicals known to the State of
California to cause cancer and reproductive harm.
Wash your hands after handling
.

Introduction
About This Manual
..........................................7
Symbols Glossary ............................................
8
Data Recording ...............................................
10
Perchlorate .......................................................
14
Ford Credit ........................................................
14
Replacement Parts Recommendation ........................................................................\
...
14
Special Notices ...............................................
15
Mobile Communications Equipment ........................................................................\
...
16
Export Unique Options ................................
16
Environment
Protecting the Environment .......................
17
At a Glance
Instrument Panel ...........................................
18
Child Safety
General Information .....................................
20
Installing Child Restraints ..........................
22
Booster Seats ..................................................
31
Child Restraint Positioning ........................
33
Child Safety Locks ........................................
35
Seatbelts
Principle of Operation .................................
36
Fastening the Seatbelts ..............................
37
Seatbelt Height Adjustment ....................
40
Seatbelt Warning Lamp and Indicator Chime ............................................................
40
Seatbelt Reminder ........................................
41
Child Restraint and Seatbelt Maintenance ...............................................
42
Seatbelt Extensions .....................................
42
Supplementary Restraints System
Principle of Operation .................................
43Driver and Passenger Airbags
..................
44
Side Airbags ....................................................
49
Safety Canopy ™...........................................
50
Crash Sensors and Airbag Indicator ........
51
Airbag Disposal ..............................................
52
Keys and Remote Controls
General Information on Radio Frequencies .................................................
53
Remote Control .............................................
53
Replacing a Lost Key or Remote Control ........................................................................\
..
59
MyKey ™
Principle of Operation .................................
60
Creating a MyKey ...........................................
61
Clearing All MyKeys ......................................
62
Checking MyKey System Status ..............
63
Using MyKey With Remote Start Systems ........................................................
63
MyKey – Troubleshooting ..........................
63
Doors and Locks
Locking and Unlocking ................................
65
Keyless Entry ..................................................
68
Tailgate
Tailgate Lock ...................................................
70
Electronic Tailgate ........................................
70
Removing the Tailgate ..................................
71
Tailgate Step ....................................................
71
Bed Extender ...................................................
72
Security
Passive Anti-Theft System ........................
75
Anti-Theft Alarm ...........................................
75
Power Running Boards
Using Power Running Boards ....................
77
1
Super Duty (TFE), enUSA, Edition date: 201909, Third-Printing- Table of Contents

Steering Wheel
Adjusting the Steering Wheel - Vehicles
With: Manual Adjustable Steering
Column ..........................................................79
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column ..........................................................
79
Audio Control .................................................
80
Voice Control ...................................................
81
Cruise Control - Vehicles With: Cruise Control ...........................................................
81
Cruise Control - Vehicles With: Adaptive Cruise Control ..............................................
81
Information Display Control .......................
81
Heated Steering Wheel ...............................
81
Horn ....................................................................
82
Adjustable Pedals
Adjusting the Pedals ....................................
83
Wipers and Washers
Windshield Wipers .......................................
84
Autowipers ......................................................
84
Windshield Washers ....................................
85
Lighting
General Information ....................................
86
Lighting Control .............................................
86
Autolamps .......................................................
87
Instrument Lighting Dimmer .....................
87
Daytime Running Lamps - Vehicles With: Configurable Daytime Running Lamps
........................................................................\
...
87
Daytime Running Lamps - Vehicles With: Daytime Running Lamps (DRL) .........
88
Front Fog Lamps ...........................................
88
Direction Indicators ......................................
89
Spot Lamps ....................................................
89
Interior Lamps ................................................
89
Ambient Lighting ..........................................
90
Cargo Lamps ..................................................
90Automatic High Beam Control
What Is Automatic High Beam Control
........................................................................\
..
92
Switching Automatic High Beam Control On and Off ...................................................
92
Automatic High Beam Control Indicators ........................................................................\
..
92
Overriding Automatic High Beam Control ........................................................................\
..
92
Windows and Mirrors
Power Windows ............................................
94
Global Opening ..............................................
95
Exterior Mirrors ...............................................
95
Interior Mirror ..................................................
98
Sliding Windows ...........................................
98
Sun Visors ........................................................
99
Moonroof .........................................................
99
Instrument Cluster
Gauges .............................................................
101
Warning Lamps and Indicators ..............
104
Audible Warnings and Indicators ..........
108
Information Displays
General Information ...................................
109
Information Messages ...............................
120
Climate Control
Manual Climate Control ............................
139
Automatic Climate Control .....................
140
Hints on Controlling the Interior Climate - Vehicles With: Automatic
Temperature Control ..............................
142
Hints on Controlling the Interior Climate - Vehicles With: Manual Temperature
Control .........................................................
143
Heated Windshield .....................................
144
Heated Rear Window .................................
144
Heated Exterior Mirrors .............................
144
2
Super Duty (TFE), enUSA, Edition date: 201909, Third-Printing- Table of Contents

Remote Start
................................................144
Interior Air Quality
What Is the Cabin Air Filter ......................
146
Locating the Cabin Air Filter ....................
146
Replacing the Cabin Air Filter .................
146
Seats
Sitting in the Correct Position .................
147
Head Restraints ............................................
147
Manual Seats ................................................
149
Power Seats ..................................................
150
Memory Function .........................................
153
Rear Seats ......................................................
154
Heated Seats ................................................
156
Ventilated Seats ...........................................
157
Garage Door Opener
Universal Garage Door Opener ..............
158
Auxiliary Power Points
Auxiliary Power Points ...............................
162
Wireless Accessory Charger ....................
163
Storage Compartments
Center Console .............................................
165
Overhead Console ......................................
165
Under Seat Storage ....................................
165
Starting and Stopping the Engine
General Information ...................................
168
Ignition Switch ..............................................
168
Keyless Starting ...........................................
169
Starting a Gasoline Engine - 6.2L/7.3L ........................................................................\
169
Starting a Diesel Engine - 6.7L Diesel ........................................................................\
..
171
Switching Off the Engine - 6.7L Diesel ........................................................................\
.
176 Engine Idle Shutdown
................................
176
Engine Block Heater ...................................
176
Fuel and Refueling
Safety Precautions ......................................
178
Fuel Quality - E85 ........................................
179
Fuel Quality - Gasoline .............................
180
Fuel Quality - Diesel ....................................
181
Running Out of Fuel ...................................
183
Refueling - Gasoline ...................................
183
Refueling - Diesel ........................................
184
Fuel Consumption .......................................
187
Engine Emission Control
Emission Law ................................................
188
Catalytic Converter .....................................
189
Selective Catalytic Reductant System - Diesel ............................................................
191
Diesel Particulate Filter .............................
196
Transmission
Automatic Transmission ..........................
201
Power Take-Off ...........................................
205
Four-Wheel Drive
Using Four-Wheel Drive ...........................
207
Rear Axle
Limited Slip Differential ............................
215
Electronic Locking Differential ................
215
Brakes
General Information ....................................
217
Hints on Driving With Anti-Lock Brakes ........................................................................\
.
219
Parking Brake ................................................
219
Hill Start Assist .............................................
219
Traction Control
Principle of Operation ................................
221
3
Super Duty (TFE), enUSA, Edition date: 201909, Third-Printing- Table of Contents

Using Traction Control
...............................221
Stability Control
Principle of Operation ...............................
222
Using Stability Control ..............................
223
Trail Control
What Is Trail Control ..................................
225
Switching Trail Control On and Off ......
225
Setting the Trail Control Speed .............
225
Canceling the Set Speed .........................
225
Trail Control Indicators ..............................
225
Terrain Control
Principle of Operation ...............................
226
Using Hill Descent Control ......................
226
Parking Aids
Principle of Operation ...............................
228
Rear Parking Aid ..........................................
228
Rear View Camera ......................................
229
360 Degree Camera ..................................
232
Cruise Control
What Is Cruise Control ..............................
236
Switching Cruise Control On and Off ........................................................................\
236
Setting the Cruise Control Speed .........
236
Canceling the Set Speed ..........................
237
Resuming the Set Speed ..........................
237
Cruise Control Indicators ..........................
237
Using Adaptive Cruise Control ...............
237
Driving Aids
Driver Alert ....................................................
244
Lane Keeping System ...............................
245
Blind Spot Information System ............
248
Cross Traffic Alert .......................................
253
Steering ..........................................................
256Pre-Collision Assist
....................................
258
Drive Control .................................................
262
Load Carrying
Load Limit .....................................................
265
Bed Ramps ...................................................
269
Towing
Towing a Trailer ............................................
272
Trailer Reversing Aids ................................
274
Trailer Sway Control ..................................
290
Recommended Towing Weights ..........
290
Essential Towing Checks .........................
295
Towing the Vehicle on Four Wheels .....
304
Driving Hints
Economical Driving ....................................
307
Off-Road Driving .........................................
307
Breaking-In .....................................................
310
Driving Through Water ..............................
310
Snow Plowing ................................................
311
Floor Mats .......................................................
313
Roadside Emergencies
Roadside Assistance ..................................
315
Hazard Flashers ...........................................
316
Fire Extinguisher ...........................................
316
Warning Triangle ..........................................
316
Fuel Shutoff ...................................................
316
Jump Starting the Vehicle .........................
317
Post-Crash Alert System ..........................
319
Transporting the Vehicle ...........................
319
Towing Points ..............................................
320
Customer Assistance
Getting the Services You Need ..............
322
In California (U.S. Only) ............................
323
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) .....................
324
4
Super Duty (TFE), enUSA, Edition date: 201909, Third-Printing- Table of Contents

Utilizing the Mediation/Arbitration
Program (Canada Only) ......................325
Getting Assistance Outside the U.S. and Canada .......................................................
325
Ordering Additional Owner's Literature ........................................................................\
.
327
Reporting Safety Defects (U.S. Only) ........................................................................\
.
327
Reporting Safety Defects (Canada Only) ........................................................................\
.
327
Fuses
Fuse Specification Chart .........................
329
Changing a Fuse ..........................................
335
Maintenance
General Information ...................................
337
Opening and Closing the Hood .............
337
Under Hood Overview - 6.2L ..................
338
Under Hood Overview - 6.7L Diesel ......
339
Under Hood Overview - 7.3L ..................
340
Engine Oil Dipstick - 6.2L ..........................
341
Engine Oil Dipstick - 6.7L Diesel .............
341
Engine Oil Dipstick - 7.3L ...........................
341
Engine Oil Check - 6.2L .............................
341
Engine Oil Check - 6.7L Diesel ...............
343
Engine Oil Check - 7.3L .............................
344
Changing the Engine Oil and Oil Filter ........................................................................\
345
Oil Change Indicator Reset .....................
345
Changing the Engine Air Filter - 6.2L ........................................................................\
346
Changing the Engine Air Filter - 6.7L Diesel ...........................................................
347
Changing the Engine Air Filter - 7.3L ....
349
Draining the Fuel Filter Water Trap - 6.7L Diesel ..........................................................
350
Engine Coolant Check - 6.2L ..................
353
Engine Coolant Check - 6.7L Diesel ......
357
Engine Coolant Check - 7.3L ..................
360
Automatic Transmission Fluid Check ........................................................................\
365 Transfer Case Fluid Check
......................
366
Brake Fluid Check .......................................
366
Power Steering Fluid Check ....................
367
Changing the 12V Battery ........................
368
Adjusting the Headlamps ........................
370
Washer Fluid Check .....................................
371
Fuel Filter - 6.2L/7.3L ..................................
371
Checking the Wiper Blades ......................
371
Changing the Wiper Blades .....................
371
Changing a Bulb ..........................................
372
Changing the Engine-Mounted and Diesel Fuel Conditioner Module Fuel
Filters - 6.7L Diesel .................................
375
Spring U-Bolt Check - F-600 .................
378
Vehicle Care
General Information ..................................
380
Cleaning Products .....................................
380
Cleaning the Exterior ..................................
381
Waxing ............................................................
382
Cleaning the Engine ...................................
382
Cleaning the Exhaust - 6.7L Diesel ......
382
Cleaning the Windows and Wiper Blades ........................................................................\
383
Cleaning the Interior ..................................
383
Cleaning the Instrument Panel and Instrument Cluster Lens ......................
385
Cleaning Leather Seats ............................
385
Repairing Minor Paint Damage ..............
387
Cleaning the Wheels .................................
387
Vehicle Storage ............................................
387
Wheels and Tires
General Information ..................................
390
Tire Care .........................................................
392
Using Snow Chains ...................................
408
Tire Pressure Monitoring System .........
409
Changing a Road Wheel ............................
417
Technical Specifications ..........................
428
5
Super Duty (TFE), enUSA, Edition date: 201909, Third-Printing- Table of Contents

Capacities and Specifications
Engine Specifications - 6.2L
...................429
Engine Specifications - 6.7L Diesel ......
429
Engine Specifications - 7.3L ...................
430
Motorcraft Parts - 6.2L ..............................
431
Motorcraft Parts - 6.7L Diesel ................
433
Motorcraft Parts - 7.3L ..............................
434
Vehicle Identification Number ...............
435
Vehicle Certification Label ......................
436
Transmission Code Designation ...........
436
Capacities and Specifications - 6.2L ........................................................................\
437
Capacities and Specifications - 6.7L Diesel ..........................................................
446
Capacities and Specifications - 7.3L ........................................................................\
457
Bulb Specification Chart ..........................
467
Network Connectivity
Connecting the Vehicle to a Mobile Network .....................................................
470
Network Connectivity – Troubleshooting ........................................................................\
.
471
Vehicle Wi-Fi Hotspot
Creating a Vehicle Wi-Fi Hotspot .........
473
Changing the Vehicle Wi-Fi Hotspot Name or Password .................................
473
Audio System
General Information ..................................
474
Audio Unit - Vehicles With: AM/FM/ Touchscreen Display/SYNC 3 ............
474
Audio Unit - Vehicles With: SYNC ........
476
Digital Radio .................................................
478
Satellite Radio ............................................
480
USB Port ........................................................
483
SYNC™
General Information ..................................
484Using Voice Recognition
..........................
485
Using SYNC™ With Your Phone ...........
487
SYNC™ Applications and Services .....
488
Using SYNC™ With Your Media Player ........................................................................\
.
491
SYNC™ Troubleshooting ........................
492
SYNC™ 3
General Information ...................................
501
Using Voice Recognition ..........................
503
Entertainment .............................................
509
Climate ............................................................
519
Phone ...............................................................
521
Navigation .....................................................
523
Apps ................................................................
528
Settings ...........................................................
531
SYNC™ 3 Troubleshooting .....................
533
Accessories
Accessories ...................................................
546
Auxiliary Switches ......................................
547
Ford Protect
Ford Protect ...................................................
551
Scheduled Maintenance
General Maintenance Information .......
553
Normal Scheduled Maintenance .........
556
Special Operating Conditions Scheduled Maintenance ............................................
562
Scheduled Maintenance Record ............
571
Appendices
Electromagnetic Compatibility ..............
581
End User License Agreement ................
584
Declaration of Conformity ......................
609
Declaration of Conformity - Vehicles With: SYNC 3 ...........................................
609
Type Approvals ............................................
610
6
Super Duty (TFE), enUSA, Edition date: 201909, Third-Printing- Table of Contents

ABOUT THIS MANUAL
Thank you for choosing Ford. We
recommend that you take some time to
get to know your vehicle by reading this
manual. The more that you know about
your vehicle, the greater the safety and
pleasure you will get from driving it.
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Note: This manual describes product
features and options available throughout
the range of available models, sometimes
even before they are generally available. It
may describe options that are not on your
vehicle. It is possible that either Ford Motor
Company or an authorized Ford dealer may
have originally sold an incomplete vehicle
to a vehicle modifier who upfitted it. As a
result, some of the options and features on
this vehicle may differ from what we
describe in this manual.
Note: Some of the illustrations in this
manual may show features as used in
different models, so they may appear
differently to you on your vehicle.
Note: Always use and operate your vehicle
in line with all applicable laws and
regulations. Note:
Pass on this manual when selling
your vehicle. It is an integral part of the
vehicle.
Note: Your vehicle ’s powertrain control
systems can detect and store information
about vehicle modifications that increase
horsepower and torque output such as
whether or not performance-enhancing
powertrain components commonly referred
to as performance chips have been used.
This information will stay in the system ’s
memory and cannot be erased even if the
modification is removed. Ford Motor
Company, Ford of Canada, Ford of Mexico
and service or repair facilities can retrieve
this information when servicing your vehicle.
Ford Motor Company may use this
information to determine if your warranty
covers any needed repairs.
Note: Some aftermarket products may
cause severe engine, transmission and
exhaust system damage. See your warranty
information for more details.
Your new diesel engine may feel, drive and
function somewhat differently than a
gasoline engine. Therefore, it is very
important that you read and thoroughly
familiarize yourself and others operating
the vehicle with this guide. There is a
special procedure for turning off the diesel
engine. See Starting a Diesel Engine
(page 171). It is important to read and
understand this material in order to
maintain the best service life for your
engine.
Ford may discontinue models or change
specifications without any notice and
without incurring obligations.
This manual may qualify the location of a
component as left-hand side or right-hand
side. The side is determined when facing
forward in the seat.
7
Super Duty (TFE), enUSA, Edition date: 201909, Third-Printing- Introduction