FORD F SERIES MOTORHOME AND COMMERCIAL CHASSIS 2013 12.G Manual PDF
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You can get more information by calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
4200 Wilson Boulevard, Suite 800
Arlington, Virginia 22203–1833
BBB AUTO LINE applications can also be requested by calling the Ford
Motor Company Customer Relationship Center at 1-800-392-3673.
Note:Ford Motor Company reserves the right to change eligibility
limitations, modify procedures, or to discontinue this process at any time
without notice and without obligation.
UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
For vehicles delivered to authorized Canadian dealers. In those cases
where you continue to feel that the efforts by Ford of Canada and the
authorized dealer to resolve a factory-related vehicle service concern
have been unsatisfactory, Ford of Canada participates in an impartial
third party mediation/arbitration program administered by the Canadian
Motor Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forward and relatively speedy alternative
to resolve a disagreement when all other efforts to produce a settlement
have failed. This procedure is without cost to you and is designed to
eliminate the need for lengthy and expensive legal proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s
award is binding on both you and Ford of Canada.
CAMVAP services are available in all Canadian territories and provinces.
For more information, without charge or obligation, call your CAMVAP
Provincial Administrator directly at 1-800-207-0685 or visit
www.camvap.ca.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a regional
office or owner relations/customer relationship office.
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The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
fuel. Using leaded fuel may also result in difficulty importing your vehicle
back into the U.S.
If your vehicle must be serviced while you are traveling or living in
Asia-Pacific Region, Sub-Saharan Africa, U.S. Virgin Islands, Central
America, the Caribbean, and Israel, contact the nearest authorized
dealer. If the authorized dealer cannot help you, contact:
FORD MOTOR COMPANY
FORD EXPORT OPERATIONS & GLOBAL INITIATIVES
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
For customers in Guam, the Commonwealth of the Northern Mariana
Islands (CNMI), America Samoa, and the U.S. Virgin Islands, please feel
free to call our Toll-Free Number: (800) 841-FORD (3673).
FAX: (313) 390-0804
Email: expcac@ford.com
If your vehicle must be serviced while you are traveling or living in
Puerto Rico, contact the nearest authorized dealer. If the authorized
dealer cannot help you, contact:
Ford International Business Development Inc.
Customer Relationship Center
P.O. Box 11957
Caparra Heights Station
San Juan, Puerto Rico 00922-1957
Telephone: (800) 841-FORD (3673)
FAX: (313) 390-0804
Email: prcac@ford.com
www.ford.com.pr
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If your vehicle must be serviced while you are traveling or living in the
Middle East, contact the nearest authorized dealer. If the authorized
dealer cannot help you, contact:
Ford Middle East
Customer Relationship Center
P.O. Box 21470
Dubai, United Arab Emirates
Telephone: +971 4 3326084
Toll-Free Number for the Kingdom of Saudi Arabia: 800 8971409
Local Telephone Number for Kuwait: 24810575
FAX: +971 4 3327299
Email: menacac@ford.com
www.me.ford.com
If you buy your vehicle in North America and then relocate to any of the
above locations, register your vehicle identification number (VIN) and
new address with Ford Motor Company Export Operations & Global
Growth Initiatives by emailing expcac@ford.com.
If you are in another foreign country, contact the nearest authorized
dealer. If the authorized dealer employees cannot help you, they can
direct you to the nearest Ford affiliate office.
Customers in the U.S. should call 1-800-392-3673.
ORDERING ADDITIONAL OWNER’S LITERATURE
To order the publications in this portfolio, contact Helm, Incorporated at:
HELM, INCORPORATED
47911 Halyard Drive
Plymouth, Michigan 48170
Attention: Customer Service
Or to order a free publication catalog, call toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached by their website:
www.helminc.com.
(Items in this catalog may be purchased by credit card, check or
money order.)
Obtaining a French Owner’s Manual
French Owner’s Manual can be obtained from your authorized dealer or
by contacting Helm, Incorporated using the contact information listed
previously in this section.
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REPORTING SAFETY DEFECTS (U.S. ONLY)
If you believe that your vehicle has
a defect which could cause a crash
or could cause injury or death, you
should immediately inform the
National Highway Traffic Safety
Administration (NHTSA) in addition to notifying Ford Motor Company.
If NHTSA receives similar complaints, it may open an investigation, and
if it finds that a safety defect exists in a group of vehicles, it may order a
recall and remedy campaign. However, NHTSA cannot become involved
in individual problems between you, your dealer, or Ford Motor
Company.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at
1–888–327–4236 (TTY: 1–800–424–9153); go tohttp://www.safercar.gov;
or write to:
Administrator
1200 New Jersey Avenue, Southeast
Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from
http://www.safercar.gov.
REPORTING SAFETY DEFECTS (CANADA ONLY)
If you believe that your vehicle has a defect which could cause a crash or
could cause injury or death, you should immediately inform Transport
Canada, using their toll-free number: 1–800–333–0510, or online at:
https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/PCDB-BDPP/Index.aspx.
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CHANGING A FUSE
Fuses
If electrical components in the vehicle
are not working, a fuse may have
blown. Blown fuses are identified by a
broken wire within the fuse. Check
the appropriate fuses before replacing
any electrical components.
Note:Always replace a fuse with one that has the specified amperage
rating. Using a fuse with a higher amperage rating can cause severe wire
damage and could start a fire.
Standard Fuse Amperage Rating and Color
COLOR
Fuse
ratingMini
fusesStandard
fusesMaxi
fusesCartridge
maxi
fusesFuse link
cartridge
2A Grey Grey — — —
3A Violet Violet — — —
4A Pink Pink — — —
5A Tan Tan — — —
7.5A Brown Brown — — —
10A Red Red — — —
15A Blue Blue — — —
20A Yellow Yellow Yellow Blue Blue
25A Natural Natural — Natural Natural
30A Green Green Green Pink Pink
40A — — Orange Green Green
50A — — Red Red Red
60A — — Blue Yellow Yellow
70A — — Tan — Brown
80A — — Natural Black Black
15
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FUSE SPECIFICATION CHART
Power Distribution Box
WARNING:Always disconnect the battery before servicing high
current fuses.
WARNING:To reduce risk of electrical shock, always replace the
cover to the power distribution box before reconnecting the
battery or refilling fluid reservoirs.
The power distribution box is located in the engine compartment. It has
high-current fuses that protect your vehicle’s main electrical systems
from overloads.
If the battery has been disconnected and reconnected, refer to
Changing the vehicle batteryin theMaintenancechapter.
19 29
18 28
17 27
16 26
15 25
14 24
13
11 12
910
78
56
34
1223
22
21
20
R6
R5
R4
R3
R2
R1DIODE2
DIODE1
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The high-current fuses are coded as follows:
Fuse/Relay
LocationFuse Amp
RatingProtected Components
1 5A* Power brake assist module –
Hydromax
2 10A* A/C compressor clutch
3 20A* A/C clutch relay coil, Mass air
flow sensor with intake air
temperature, Vapor management
valve, Engine heated exhaust gas
oxygen sensor #11 and #21,
Catalyst monitor sensor
4 5A* Powertrain control module
memory
5 20A* Powertrain control module power
6 20A* Park lamp feeds, Instrument panel
fuse #41, Warning chime module,
Trailer tow running lamp relay
coil, Instrument panel dimmer
module
7 20A* Ignition coils, Radio capacitors
8 30A* Hydromax – Anti-lock brake
system module
9 10A* Starter main relay coil, Starter
ground relay coil
10 20A* Daytime running lamps
11 20A* Fuel pump relay coil, Powertrain
control module power
12 25A* Trailer tow back-up lamps feed,
Instrument panel - backup lamp
feed
13 30A** Trailer tow electric brake
controller feed
14 60A** Instrument panel battery feed
(fuse #9, 15, 21)
15 20A** Trailer tow park lamps
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Fuse/Relay
LocationFuse Amp
RatingProtected Components
16 60A** Anti-lock brake system module –
Hydromax
40A** Anti-lock brake system module –
Hydroboost
17 20A** Horn feed
18 20A** Transmission control indicator
light, Tow/haul switch, Backup
lamp feed
19 — Not used
20 30A** Powertrain control module relay
coil, Powertrain control module
relay (Power distribution box
fuses#3,5,7,18)
21 20A** Fuel pump motor, Fuel injectors
22 20A** Diagnostic tool connector, Cigar
lighter feed
23 40A** Blower motor feed
24 50A** Instrument panel battery feed
(fuses #4, 10, 16, 22)
25 40A** Ignition switch feed (Instrument
panel fuses #1, 5, 7, 11, 13, 14,
17, 19, 23; Power distribution box
fuses #9, 11)
26 40A** Ignition switch feed (Instrument
panel fuses #5, 11, 17, 23, 26, 38)
27 30A** Multi-function switch (headlamps)
28 30A** Starter solenoid
29 60A** Power brake assist motor –
Hydromax
40A** Anti-lock brake system module –
Hydroboost
R1 — A/C clutch relay
R2 — Fuel pump relay
R3 — Horn relay
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Fuse/Relay
LocationFuse Amp
RatingProtected Components
R4 — Starter relay
R5 — Blower motor relay
R6 — Powertrain control module relay
Diode 1 — Fuel pump diode
Diode 2 — A/C clutch diode
* Mini Fuses ** Maxi Fuses
Diode and Relay Module
The module box is located by the power distribution box in front of the
radiator in the engine compartment.
The components are coded as follows:
Relay Location Description
1 One touch integrated start (ATO diode)
2 Not used
3 Not used
4 Daytime running lamps power relay
5 Hydromax – brake on/off signal isolating relay
6 Reverse lamps relay
7 Starter ground relay
8 Trailer tow parking lamps relay
1
4 5 7
6 8
2
3
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Fuse Holder Module
The fuse holder module is located next to the diode/relay module.
Fuse Location Fuse Amp
RatingProtected Circuits
1 10A Hydromax – brake on/off signal
Passenger Compartment Fuse Panel
The fuse panel is located below and to the left of the steering wheel by
the brake pedal. Remove the panel cover to access the fuses.
To remove a fuse use the fuse puller tool provided on the fuse panel
cover.
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