display FORD FIESTA 2012 Owner's Guide
Page 57 of 360
Text Message:This is a phone dependent featurewhich enables you
to send, download and delete text messages.
•Please refer toText Messagingin the following section for
complete information.
Phone Settings:These are phone dependent featureswhich allow
you to view your phone’s status, set a ring tone, select your message
notification, change phone book entries and also to automatically
download your cellular phone among other features.
•Please refer toPhone Settingsin the following section for
complete information.
SYNC Services(if equipped, U.S. only): Select to access the SYNC
services portal where you can request various types of information,
traffic reports and directions.
•Refer toSYNC Serviceslater in this chapter.
911 Assist (if equipped): When used properly, this can place an
emergency call to a 911 operator for you after an accident.
•Refer to911 Assistlater in this chapter.
Vehicle Health Report(if equipped, U.S. only): Enables you to run and
receive a diagnostic report card on your vehicle.
•Refer toVehicle Health Reportlater in this chapter.
Mobile Apps(if equipped, U.S. only): Enables you to interact with
SYNCcapable mobile applications on your smartphone. Refer to SYNC
AppLink™ section later in this chapter.
System Settings: Press OK to access Bluetooth Devices menu listings
(add, connect, set as primary, on/off, delete) as well as Advanced menu
listings (prompts, languages, defaults, master reset, install application
and system information).
•Refer to Bluetooth Devices menu and Advanced menu options in
the following sections for more information.
Exit Phone Menu: Press OK when this appears in the display to exit
the phone menu.
Entertainment Systems
57
2012 Fiesta(fie)
Owners Guide, 3rd Printing
USA(fus)
ProCarManuals.com
Page 58 of 360
Text messaging
SYNC allows you to receive, send, download and delete text messages.
The system will even read incoming text messages to you so that you do
not have to take your eyes off the road.
Note:This is a phone dependent feature.
Receiving a text message
Note:This is a phone dependent feature. Your phone must support
downloading text messages viaBluetoothto receive incoming text
messages.
When a new message arrives:
1. An audible tone will sound and the display will indicate you have a
new message.
2. Press
, wait for the prompt and say, “Read Message” to have SYNC
read the message to you.
3. Press OK to receive and open the text message or do nothing and the
message will go into your text message inbox. Press OK again and
SYNCwill read your message aloud as you are not able to view the
message. You can then also choose whether you’d like to reply or
forward the message.
4. Press OK and scroll to choose between:
•Reply to Text Message: Press OK to access and then scroll
through the list of predefined messages to send.
•Forward Text Message: Press OK to forward the message to
anyone in your Phonebook, Call History. You can also choose to
Enter Number.
Note:Forwarding a text message is a speed dependent feature and can
only be done when the vehicle is traveling at 3 mph (5 km/h) or less.
Note:Only one recipient is allowed per text message.
Sending, downloading and deleting your text messages
Text messaging is a phone dependent feature.If your phone is
compatible, SYNC allows you to receive, send, download and delete text
messages.
To access:
1. Press PHONE or
.
2. Scroll until Text Message appears and press OK.
Entertainment Systems
58
2012 Fiesta(fie)
Owners Guide, 3rd Printing
USA(fus)
ProCarManuals.com
Page 59 of 360
3. Scroll to select from the following options:
Send Text Message?: Enables you to send a new text message based
on a predefined set of 15 messages.
1. Press OK to select. If the system detects your phone does not
support this feature,Unsupportedwill appear in the display and
SYNC will return you to the main menu.
2. Scroll to cycle through the following predefined text message
options:
•Can’t talk right now•Call me
•Call you later•Ye s
•Be there in 20 minutes•Why?
•No•Where R you?
•Thanks•I love you
•I need more directions•Can’t wait to see you
•Too funny•Be there in 10 minutes
•I’m stuck in traffic
4. Press OK when the desired selection is in the display. The
system will now need to know to whom you would like to send the
message.
5. Scroll to cycle through Phonebook or Call History entries. You
can also select Enter Number to audibly enter a desired number.
6. Press OK to enter the desired menu and scroll to select the
specific contact.
7. Press OK when the contact appears and press OK again to
confirm when the system asks if you would like to send the
message.
Note:Each text message will be sent with the following signature:
“This message was sent from my <Ford or Lincoln>.”
Download Unread Msgs: Allows you to download your unread
messages (only) to SYNC.
•Press OK to select. The display will indicate your messages are
being downloaded. When complete, SYNC will take you to your
inbox.
Entertainment Systems
59
2012 Fiesta(fie)
Owners Guide, 3rd Printing
USA(fus)
ProCarManuals.com
Page 60 of 360
Delete All Messages?: Allows you to delete current text messages from
SYNC (not your phone).
•Press OK to select. The display will indicate when all your text
messages have been deleted and SYNC will return you to the text
message menu.
Note:SYNC does not automatically download all of your unread
text messages at every ignition cycle (as it does with call history
and phonebook if automatic download is set to on.
Delete All Messages?: Press OK to exit the current menu.
Accessing your phone settings
These are phone dependent features.Your phone settings allow you
to access and adjust features such as your ring tone, text message
notification, modifying your phone book and also setting up automatic
download.
To access:
1. Press PHONE or
.
2. Scroll until Phone Settings appears and press OK.
3. Scroll to select from the following options:
Phone Status: Shows you the provider, name, signal power, battery
power and roaming status of your connected phone.
•Press OK to select and scroll to view the information. When
done, press OK again to return to the phone status menu.
Set Ringer: Allows you to select which ring tone will sound during an
incoming call (one of the system’s or your phone’s).
•Press OK to select and scroll to hear Ringer 1, Ringer 2, Ringer 3
and Phone Ringer. Press OK to select.
Note:If your phone supports in-band ringing, your phone’s ringer
will sound when Phone Ringer is chosen.
Message Notification: Gives you the option of hearing an audible tone
to notify you when a text message has arrived.
•Press OK to select and scroll to select between Message
Notification On or Message Notification Off . Press OK to select.
Entertainment Systems
60
2012 Fiesta(fie)
Owners Guide, 3rd Printing
USA(fus)
ProCarManuals.com
Page 63 of 360
Scrolling through the menus:Press/on your audio system to
scroll through the menu options.
Bluetooth Device menu options
This menu allows you to add, connect, delete, set a phone as primary, as
well as turnBluetoothon and off.
To access:
1. Press PHONE or
to enter the Phone Menu.
2. Scroll until System Settings appears and press OK.
3. Scroll until Bluetooth Devices appears and select OK.
4. Scroll to select from the following options:
Add Bluetooth Device: This is a speed dependent featurewhich
allows you to pair additional phones to the system.
1. Press OK to select and press OK again when Find SYNC appears
in the display.
2. Follow the directions in your phone’s user guide to put your
phone into discovery mode. A six digit PIN will appear in the
display.
3. When prompted on your phone’s display, enter the six digit PIN
provided by SYNC.
4. When Set As Primary Phone? appears, press OK. Scroll to toggle
between Yes and No and press OK.
Note:Setting a phone asprimarymeans that SYNC will attempt
to connect to this phone first at every ignition cycle.
5. Depending on the functionality of your phone, you may be asked
additional questions, such as if you would like to download your
phonebook or activate 911 Assist (if equipped). Scroll and use OK
to select the desired responses.
Connect Bluetooth Device: Allows you to connect a previously paired
Bluetoothenabled phone.
1. Press OK to select and view a list of previously paired phones.
2. Scroll until the desired device is chosen and press OK to connect
the phone.
Note:Only one device can be connected at a time. When another
phone is connected, the previous one will be disconnected.
Entertainment Systems
63
2012 Fiesta(fie)
Owners Guide, 3rd Printing
USA(fus)
ProCarManuals.com
Page 64 of 360
Set As Primary Phone?: Select to set a previously paired phone as
your primary phone. SYNC will attempt to connect with the primary
phone at every ignition cycle.
•Press OK to select and scroll to select the desired phone. Press
OK to confirm.
Note:When a phone is selected as primary, it will appear first in
the list and will be marked with an *.
Set Bluetooth On/Off: Allows you to turn theBluetoothfeature on /off.
•Press OK and scroll to toggle between On and Off. When the
desired selection is chosen, press OK.
Note:Turning OffBluetoothwill disconnect allBluetoothdevices
and deactivate allBluetoothfeatures.
Delete Device: Allows you to delete a paired phone.
•Press OK and scroll to select the device. Press OK to confirm.
Delete All Devices: Allows you to delete all previously paired phones.
•Press OK to select.
Note:Deleting a phone will also delete all information in SYNC
originally saved with that phone.
Return: Press OK to exit the current menu.
Advanced menu options
This menu allows you to access settings such as prompts, languages,
defaults, perform a master reset, install an application and view system
information.
To access:
1. Press PHONE or
to enter the Phone Menu.
2. Scroll until System Settings appears and press OK.
3. Scroll until Advanced appears and select OK.
4. Scroll to select from the following options:
Prompts: Prompts from SYNC can help guide you using questions,
helpful hints or asking you for a specific action. To turn these prompts
on or off:
1. Press OK to select and scroll to select between on or off.
2. Press OK when the desired selection appears in the display.
SYNC will take you back to the Advanced menu.
Entertainment Systems
64
2012 Fiesta(fie)
Owners Guide, 3rd Printing
USA(fus)
ProCarManuals.com
Page 65 of 360
Languages: Allows you to choose from three languages: English,
Francais and Espanol. Once selected, all of SYNC’s radio displays and
prompts will be in the selected language.
1. Press OK to select and then scroll through English, Francais and
Espanol.
2. Press OK when the desired selection appears in the display.
Note:If you change the language setting, the display will indicate
that the system is updating. When complete, SYNC will take you
back to the Advanced menu.
Factory Defaults: Allows you to return to the factory default settings.
This selection will NOT erase your indexed information (phonebook, call
history, text messages and paired devices).
1. Press OK to select and then press OK again when Restore
Defaults? appears in the display.
2. Press OK to confirm.
Master Reset: Allows you to completely erase ALL information stored
on SYNC (all phonebook, call history, text messages and all paired
devices) and return to the factory default settings.
•Press OK to select. The display will indicate when complete and
SYNC will take you back to the Advanced menu.
Install Application?: Allows you to install applications you have
downloaded.
•Press OK and scroll to select. Press OK to confirm.
System Info: Allows you to access the Auto Version number as well as
the FDN number.
•Press OK to select.
MAP Profile:Message Access Profile is aBluetoothcomponent which
can further help your phone with the exchange of text messages.
Return: Press OK to exit the current menu.
Entertainment Systems
65
2012 Fiesta(fie)
Owners Guide, 3rd Printing
USA(fus)
ProCarManuals.com
Page 67 of 360
To connect to SYNCTraffic, Directions & Information Services
using the phone menu:
1. Press
or PHONE to enter the Phone Menu.
2. Scroll repeatedly untilServicesappears in the display.
3. Press OK to confirm and enter the Services menu. The display will
indicate the system is connecting.
4. Press OK. SYNCwill initiate the call to the services portal.
5. Once connected, follow the voice prompts to request your desired
Service such as Traffic or Directions. You can also say, “What are my
choices?” to receive a complete list of available services from which to
choose.
6. To return to the services menu, say “Services” or for help, simply say,
“Help”.
To disconnect from SYNCServices (TDI) you can:
•Press and hold the phone button (
) on the steering wheel.
•Say “Goodbye” from the SYNC Services main menu.
Receiving Turn by Turn Directions:
1. When connected to the Services portal, say “Directions” or “Business
Search”.
2. Follow the voice prompts to select your Destination. Once your
destination is selected, your current vehicle location is uploaded and a
route based on current traffic conditions is calculated and sent back to
your vehicle . After the route download is complete, the phone call is
automatically ended. You will receive driving instructions via audible
prompts.
3. While on an active route, you can select or say ‘Route Summary or
‘Route Status’ to view the Route summary turn list or the Route Status
ETA. You can also turn voice guidance on or off, cancel the route or
update the route.
Personalizing Traffic, Directions and Information:Your Traffic,
Directions and Information Services can be personalized to provide
quicker access to your most used or favorite information. You can save
address points such as, ‘work’ or ‘home’. You can also save favorite
information like sports teams, such as ‘Detroit Lions’, or a news category.
To learn more, log onto www.SyncMyRide.com.
Push to interrupt:You can, at any time while you are connected to
SYNC TDI Services, press
to interrupt a voice prompt or an audio
clip (such as a sports report) and say your voice command.
Entertainment Systems
67
2012 Fiesta(fie)
Owners Guide, 3rd Printing
USA(fus)
ProCarManuals.com
Page 70 of 360
911 ASSIST™ PRIVACY NOTICE: Once 911 Assist™ is enabled
(set to ON), 911 Assist™ may, through any paired and connected
cell phone, disclose to emergency services that the vehicle has
been in a crash involving the deployment of an airbag or, in
certain vehicles, the activation of the fuel pump shut-off. Certain
versions or updates to 911 Assist™ may also be capable of
electronically or verbally disclosing to 911 operators the vehicle
location, and/or other details about the vehicle or crash to assist
911 operators to provide the most appropriate emergency
services. If you do not want to disclose this information, do not
enable (set to ON) the feature.
Note:If 911 Assist™ is enabled/disabled by any user, the current setting
will apply for all paired phones. If the 911 Assist™ setting is disabled
(set to OFF), a voice message and/or display item will inform the vehicle
occupants when a previously paired phone connects to SYNCat vehicle
start up.
In the event of a crash involving the deployment of an airbag or the
activation of the fuel pump shut-off, in certain vehicles, SYNCis
designed to assist occupants in attempting to contact emergency services
by dialing 911 through the occupant’s paired and connectedBluetooth
enabled cellular phone. In the event that a connected cellular phone is
damaged or loses connection to SYNC, SYNCwill search for and
connect to any available, previously paired cell phone and attempt to
place the call to 911. Before initiating the call, SYNCprovides a short
window of time (approximately 10 seconds) that allows the driver or
passenger to decide whether to cancel the call by pressing and
holding
or PHONE on the steering wheel controls or on the audio
system. Before initiating the 911 call for the occupants, SYNCwill say
the following or a similar message:
“SYNCwill attempt to call 911. If you wish to cancel the call, press and
hold the phone button.”
If the call is not cancelled and a successful call is made, a pre-recorded
message will be played for the 911 operator and then the occupant(s) in
the vehicle will be able to communicate with the 911 operator.
Note:Failure to cancel the call as described above will result in SYNC
dialing 911.
Note:When you are connected to the 911 operator, be prepared to
provide your name, phone number and location immediately, because not
all 911 systems are capable of receiving this information electronically.
Entertainment Systems
70
2012 Fiesta(fie)
Owners Guide, 3rd Printing
USA(fus)
ProCarManuals.com
Page 71 of 360
The following steps are required for the 911 Assist™ feature to perform
properly:
•SYNCis on and functioning properly at the time of the incident and
throughout feature activation and use.
•SYNC911 Assist™ feature is set to ON prior to the incident.
•ABluetoothenabled and compatible cellular phone is paired and
connected to SYNC.
•A connectedBluetoothenabled cellular phone that has the ability to
make and maintain an outgoing call at the time of the incident.
•A connectedBluetoothenabled cellular phone that has adequate
network coverage, battery power and signal strength.
•The vehicle is located in the U.S. or Canada or in a territory in which
911 is the emergency number.
WARNING:Unless 911 Assist™ is previously configured to ON
prior to a crash, 911 Assist™ will not dial for help during an
emergency, which could delay response time, increasing the risk of
serious injury or death after a crash.
The 911 Assist™ feature is initially set to OFF. To access the setting:
1. Press
or PHONE to enter the Phone Menu.
2. Scroll repeatedly until 911 Assist appears in the radio display.
3. Press OK to confirm and enter the 911 Assist menu.
4. Scroll to select between On and Off selections.
5. Press OK when the desired option appears in the radio display. Set On
or Set Off will appear in the display as confirmation.
Note:Off selections include: Off with reminder and Off without
reminder. Off with reminder provides a display and voice reminder at
phone connection at vehicle start. Off without reminder provides a
display reminder only without a voice reminder.
For more information, please visit www.SyncMyRide.com or
www.syncmaroute.ca.
Note: Before enabling (setting to ON), review the 911 Assist™
Privacy Notice.
Entertainment Systems
71
2012 Fiesta(fie)
Owners Guide, 3rd Printing
USA(fus)
ProCarManuals.com