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Make sure the power cables do not
interfere with the safe operation of your
vehicle's controls or affect your safe
driving abilities.
• Some SYNC functions are
speed-dependent. Their use is limited
to when your vehicle is travelling at
speeds below 3 mph (5 km/h).
Make sure that you review your device's
manual before using it with SYNC. Speed-restricted Features
Some features of this system are restricted
from use unless your vehicle is stationary.

Screens crowded with information, for
example:
•Point of Interest reviews and ratings
• SIRIUS Travel Link sports scores
• Movie times
• Ski conditions.
• Any action that requires keyboard use,
for example: entering a navigation
destination or editing information.
• All lists are limited, for example: phone
contacts.
See the following chart for more specific
examples. Restricted Features
Pairing a cell phone
Cell phone
Adding or editing phonebook contacts
Phone contacts and recent phone call entries
Enabling Valet Mode
System Functionality
Editing settings while the rear view camera or active park
assist are active
Editing wireless settings
Wi-Fi and Wireless
Editing the list of wireless networks
Adding or editing wallpaper
Photos and Graphics
Composing text messages
Text Messages
Viewing received text messages
Editing preset text messages
Using the keyboard to enter a destination
Navigation
Demo navigation route
Adding or editing Address Book or Avoid Area entries
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Privacy Information
When you connect a cell phone to SYNC,
the system creates a profile within your
vehicle that links to that cell phone. This
profile helps in offering you more cellular
features and operating more efficiently.
Among other things, this profile may
contain data about your cell phone book,
text messages (read and unread), and call
history, including history of calls when your
cell phone was not connected to the
system. In addition, if you connect a media
device, the system creates and retains an
index of supported media content. The
system also records a short development
log of approximately 10 minutes of all
recent system activity. The log profile and
other system data may be used to improve
the system and help diagnose any
problems that may occur.
The cellular profile, media device index,
and development log remain in your
vehicle unless you delete them, and are
generally accessible only in your vehicle
when your cell phone or media player is
connected. If you no longer plan to use the
system or your vehicle, we recommend you
carry out a Master Reset to erase all stored
information.
System data cannot be accessed without
special equipment and access to your
vehicle's SYNC module. Ford Motor
Company and Ford of Canada do not
access the system data for any purpose
other than as described without consent,
a court order, or where required by law
enforcement, other government
authorities, or other third parties acting
with lawful authority. Other parties may
seek to access the information
independently of Ford Motor Company and
Ford of Canada. For further privacy
information, see the sections on 911
Assist®, Vehicle Health Report, and Traffic,
Directions and Information.
Using Voice Commands
This system helps you control many
features using voice commands. This
allows you to keep your hands on the
wheel and focus on what is in front of you.
The system provides feedback through
audible tones, prompts, questions and
spoken confirmations depending on the
situation and the chosen level of
interaction (voice settings).
The system also asks short questions
(confirmation prompts) when it is not sure
of your request or when there are multiple
possible responses to your request.
When using voice commands, words and
icons may appear in the lower left status
bar indicating the status of the voice
command session (such as Listening,
Success, Failed, Paused or Try Again).
How to Use Voice Commands
Press the voice command icon.
After the tone, speak your voice
command clearly.
These voice commands can be said at any time during a voice command session
"Main menu"
"List of commands" "What can I say?" "Next page"
"Previous page"
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These voice commands can be said at any time during a voice command session
"Go back""Cancel" "Exit"
"Help"
What Can I Say?
To access the available voice commands
for the current voice command session, do
one of the following:
• During a voice command session, press
the Help icon ? in the lower left status
bar of the screen.
• Say, "What can I say?" for an
on-screen listing of the possible voice
commands associated with your
current voice command session.
• Press the voice command icon. After
the tone, say, "Help" to hear a list of
possible voice commands.
Helpful Hints
• Make sure the interior of your vehicle is
as quiet as possible. Wind noise from
open windows and road vibrations may
prevent the system from correctly
recognizing spoken voice commands.
• After pressing the voice command icon,
wait until after the tone sounds and
Listening appears before saying a voice
command. Any voice command spoken
prior to this will not register with the
system. •
Speak naturally, without long pauses
between words.
• At any time, you can interrupt the
system while it is speaking by pressing
the voice command icon.
Accessing a List of Available Voice
Commands
If you use the touchscreen, press:
1. Settings.
2. Help.
3. Voice Command List.
If you use the steering wheel control, press
the voice command button. After the tone,
speak your voice command clearly. Available Voice Commands
"Radio list of commands"
"Audio list of commands"
"SD card list of commands"
"Bluetooth audio list of commands"
"Sirius satellite list of commands" *
"Browse list of commands"
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Available Voice Commands
"Travel link list of commands" *
"CD list of commands"
"USB list of commands"
"Climate control list of commands"
"Voice instructions list of commands"
"List of commands"
"Voice settings list of commands"
"Navigation list of commands" *
"Help"
"Phone list of commands"
* These voice commands are only available when your vehicle is fitted with a navigation
system, and the navigation system SD card is in the SD card slot.
Voice Command Settings
These allow you to customize the level of
system interaction, help and feedback. The
system defaults to standard interaction
that uses candidate lists and confirmation
prompts as these provide the highest level
of guidance and feedback.
• Interaction Mode: Novice mode
provides detailed interaction and
guidance. Advanced mode has less
audible interaction and more tone
prompts.
• Confirmation Prompts:
The system
uses these short questions to confirm
your voice command. If turned off, the
system simply makes a best guess as
to what you requested. The system
may still occasionally ask you to
confirm a voice command.
• Phone and Media Candidate Lists:
Candidate lists are lists of possible
results from your voice commands. The
system creates these lists when it has
the same confidence level of several
options based on your voice command. To access these settings using the
touchscreen, press:
1.
Settings
icon.
2. Settings.
3. Voice Control.
Then select from the following:
• Interaction Mode
• Confirmation Prompts
• Media Candidate Lists
• Phone Candidate Lists
• Voice Control Volume.
To access these settings using voice
commands, press the voice command icon.
Wait for the prompt "Please say a
command". Another tone sounds to let you
know the system is listening.
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Voice command settings
"Interaction mode novice"
"Interaction mode advanced" "Confirmation prompts on"
"Confirmation prompts off" "Phone candidate lists on"
"Phone candidate lists off" "Media candidate lists on"
"Media candidate lists off" "Help"
Using Voice Commands with the
Touchscreen Options
The voice command system has a dual
mode feature which allows you to switch
between using voice commands and
making on-screen selections. This is
available only when the system displays a
list of candidates generated during a voice
command session. For example, when
entering a street address or trying to call a
contact from a cell phone paired to the
system.
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SETTINGS
Clock
A
Display
B
Sound
C
Vehicle
D
Settings
E
HelpF Under this menu, you can set
your clock, access and adjust the
display, sound and vehicle
settings as well as access settings for
specific modes or the help feature.
Clock
To make adjustments using the
touchscreen, press:
Note: You cannot manually set the date.
Your vehicle ’s GPS does this for you. Note:
If the battery has been disconnected,
your vehicle needs to acquire a GPS signal
to update the clock. Once your vehicle
acquires the signal, it may take a few
minutes for the update to display the correct
time. 1.
Settings icon.
2. Clock
.
3. +
or - to adjust the time.
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From this screen, you can also make other
adjustments such as 12-hour or 24-hour
mode, activate GPS time synchronization
and have the system automatically update
new time zones.
You can also turn the outside air
temperature display off and on. It appears
at the top center of the touchscreen, next
to the time and date.
The system automatically saves any
updates you make to the settings.
Display
You can adjust the touchscreen display
through the touchscreen or by pressing the
voice button on the steering wheel controls
and when prompted, say, "Display
settings".
To make adjustments using the
touchscreen, press:
1. Settings icon.
2. Display
.
Then select from the following:
• Brightness
allows you to make the
screen display brighter or dimmer.
• Mode
allows you to set the screen to
a certain brightness or have the system
automatically change based on the
outside light level.
• If you select
AUTO or NIGHT, you
have the options of turning the
display's Auto Dim feature on or off
and changing the Auto Dim Manual
Offset feature.
• Edit Wallpaper
allows you to display
the default photo or upload your own. Uploading Photos for Your Home
Screen Wallpaper
Note:
You cannot load photos directly from
your camera. You must access the photos
either from your USB mass storage device
or from an SD card.
Note: Photographs with extremely large
dimensions (such as 2048 x 1536) may not
be compatible and appear as a blank
(black) image on the display.
Your system allows you to upload and view
up to 32 photos. To access, press:
1. Settings
icon.
2. Display
.
3. Edit Wallpaper
.
4. follow the system prompts to upload your photographs.
Only the photograph(s), which meets the
following conditions, display:
• Compatible file formats are as follows:
.jpg, .gif, .png, .bmp
• Each file must be 1.5 MB or less.
• Recommended dimensions: 800 x 384
Sound To make adjustments using the
touchscreen, press:
1. Settings
icon.
2. Sound
.
Then select from the following:
• Bass
• Midrange
• Treble
• Set Balance and Fade
• Occupancy Mode
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Speed Compensated Volume
• DSP. *
Note: *
Your vehicle may not have these
sound settings.
Vehicle To make adjustments using the
touchscreen, press:
1. Settings icon.
2. Vehicle
.
Then select from the following:
• Active Park Assist
• Vehicle Health Report
• Rear View Camera
• Enable Valet Mode
• MyKey
• Traction Control
• Electronic Stability Control
• Hill Start Assist
Active Park Assist
When activated, your system displays
directions for you regarding the active park
assist process.
You can find more information on the
active park assist system in another
chapter. See
Parking Aids (page 138).
Vehicle Health Report
Turn
Automatic Reminders on and off
and set the mileage interval at which you
would like to receive the reports. Press the
?
for more information on these selections.
When done making your selections, press
Run Vehicle Health Report Now
if you
want your report.
You can find more information on Vehicle
Health Report in this chapter. Rear View Camera
This menu allows you to access settings
for your rear view camera. To make adjustments using the
touchscreen, press:
1. Settings
icon.
2. Vehicle
.
3. Rear View Camera
.
Then select from the following:
• Rear Camera Delay
• Visual Park Aid Alert
• Guidelines.
You can find more information on the rear
view camera system in another chapter.
See
Parking Aids (page 138).
Enable Valet Mode
Note: If the system locks, and you need to
reset the PIN, enter 3681 and the system
unlocks.
Valet mode allows you to lock the system.
No information is accessible until the
system is unlocked with the correct PIN. To access, press:
1. Settings
icon.
2. Vehicle
.
3. Enable Valet Mode
.
4. Continue
Note: After you press Continue the system
locks until you enter the PIN again.
Settings
Access and adjust system settings, voice
features, as well as phone, navigation and
wireless settings.
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System
To access, press:
1.
Settings icon.
2. Settings
.
3. System
.
Then select from the following: System
Select to have the touchscreen display in English, Spanish
or French.
Language
Select to display units in kilometers or miles.
Distance
Select to display units in Celsius or Fahrenheit.
Temperature
Adjust the volume of voice prompts from the system.
System Prompt Volume
Select to have the system beep to confirm choices made
through the touchscreen.
Touch Screen Button Beep
Select to have the system beep to confirm button choices
made through the climate or audio system.
Touch Panel Button Beep
Have the touchscreen keyboard display in QWERTY or
ABC format.
Keyboard Layout
Install any downloaded applications or view the current
software licenses.
Install Applications
Select to restore factory defaults. This erases all personal
settings and personal data.
Master Reset
Voice Control To access, press:
1.
Settings
icon.
2. Settings
.
3. Voice Control
.
Then select from the following: Voice Control
Standard interaction mode provides more detailed inter-
action and guidance. Advanced mode has less audible
interaction and more tone prompts.
Interaction Mode
Have the system ask you short questions if it has not
clearly heard or understood your request.
Confirmation Prompts
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Voice Control
Note: Even with confirmation prompts turned off, the
system may occasionally ask you to confirm settings.
Candidate lists are possible results from your voice
commands. The system simply makes a best guess at
your request with these turned off.
Media Candidate Lists
Candidate lists are possible results from your voice
commands. The system simply makes a best guess at
your request with these turned off.
Phone Candidate Lists
This allows you to adjust the system ’s voice volume level.
Voice Control Volume
Media Player To access, press:
1.
Settings
icon.
2. Settings
.
3. Media Player
.
Then select from the following: Media Player
When this feature is on, the system automatically switches
to the media source upon initial connection. This allows
you to listen to music during the indexing process. When
this feature is off, the system does not automatically
switch to the inserted media source.
Autoplay
Select to connect, disconnect, add or delete a device. You
can also set a device as your favorite so that the system
automatically attempts to connect to that device at every
ignition cycle.
Bluetooth Devices
This allows you to view the version level of the Gracenote
Database.
Gracenote® Database Info
With this feature on, the Gracenote Database supplies
metadata information for your music files. This overrides
information from your device. This feature defaults to off.
Gracenote® Mgmt
With this feature on, the Gracenote Database supplied
cover art for your music files. This overrides any art from
your device. This feature defaults to Media Player.
Cover Art Priority
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