light FORD FLEX 2011 1.G Owners Manual
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EMISSION CONTROL SYSTEM
Your vehicle is equipped with various emission control components and a
catalytic converter which will enable your vehicle to comply with
applicable exhaust emission standards. To make sure that the catalytic
converter and other emission control components continue to work
properly:
•Use only the specified fuel listed.
•Avoid running out of fuel.
•Do not turn off the ignition while your vehicle is moving, especially at
high speeds.
•Have the items listed inscheduled maintenance information
performed according to the specified schedule.
The scheduled maintenance items listed inscheduled maintenance
informationare essential to the life and performance of your vehicle
and to its emissions system.
If other than Ford, Motorcraftor Ford-authorized parts are used for
maintenance replacements or for service of components affecting
emission control, such non-Ford parts should be equivalent to genuine
Ford Motor Company parts in performance and durability.
WARNING:Do not park, idle, or drive your vehicle in dry grass
or other dry ground cover. The emission system heats up the
engine compartment and exhaust system, which can start a fire.
Illumination of the service engine soon
indicator, charging system
warning light or the temperature warning light, fluid leaks, strange odors,
smoke or loss of engine power could indicate that the emission control
system is not working properly.
An improperly operating or damaged exhaust system may allow exhaust
to enter the vehicle. Have a damaged or improperly operating exhaust
system inspected and repaired immediately.
WARNING:Exhaust leaks may result in entry of harmful and
potentially lethal fumes into the passenger compartment.
Maintenance and Specifications
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6. Replace the air filter housing
cover and secure the clamps. Be
sure that the air cleaner cover tabs
are engaged into the slots of the air
cleaner housing.
Note:Failure to use the correct air filter element may result in severe
engine damage. The customer warranty may be void for any damage to
the engine if the correct air filter element is not used.
VEHICLE STORAGE
If you plan on storing your vehicle for an extended period of time
(30 days or more), refer to the following maintenance recommendations
to ensure your vehicle stays in good operating condition.
All motor vehicles and their components were engineered and tested for
reliable, regular driving. Long term storage under various conditions may
lead to component degradation or failure unless specific precautions are
taken to preserve the components.
General
•Store all vehicles in a dry, ventilated place.
•Protect from sunlight, if possible.
•If vehicles are stored outside, they require regular maintenance to
protect against rust and damage.
Body
•Wash vehicle thoroughly to remove dirt, grease, oil, tar or mud from
exterior surfaces, rear-wheel housing and underside of front fenders.
See theCleaningchapter for more information.
•Periodically wash vehicles stored in exposed locations.
•Touch-up raw or primed metal to prevent rust.
•Cover chrome and stainless steel parts with a thick coat of auto wax
to prevent discoloration. Re-wax as necessary when the vehicle is
washed. See theCleaningchapter for more information.
•Lubricate all hood, door and trunk lid hinges, and latches with a light
grade oil. See theCleaningchapter for more information.
Maintenance and Specifications
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FORD CUSTOM ACCESSORIES FOR YOUR VEHICLE
A wide selection of Ford Custom Accessories are available for your
vehicle through your local Ford or Ford of Canada dealer. These quality
accessories have been specifically engineered to fulfill your automotive
needs; they are custom designed to complement the style and
aerodynamic appearance of your vehicle. In addition, each accessory is
made from high quality materials and meets or exceeds Ford’s rigorous
engineering and safety specifications. Ford Motor Company will repair or
replace any properly dealer-installed Ford Custom Accessories found to
be defective in factory-supplied materials or workmanship during the
warranty period, as well as any component damaged by the defective
accessories. The accessories will be warranted for whichever provides
you the greatest benefit:
•12 months or 12,000 miles (20,000 km) (whichever occurs first), or
•the remainder of your new vehicle limited warranty.
Contact your dealer for details and a copy of the warranty.
The following is a list of several Ford Custom Accessories. Not all
accessories are available for all models. For a complete listing of the
accessories that are available for your vehicle, please contact your dealer
or visit our online store at: www.fordaccessories.com.
Exterior style
•Bug shield•Splash guards
•Deflectors•Custom graphics*
•Graphic kits•Applique’ trim kit*
Interior style
•Ambient lighting•Subwoofer*
•Backlit door sill plates•Custom seat covers*
•Floor mats•Interior trim kit*
•Conversation mirror•Rear seat entertainment*
Lifestyle
•Ash cup / coin holder•Roof racks and carriers*
•Navigation*•Rear bumper protector*
•SUV camping net*•Cargo net*
Accessories
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Get the most from your service and maintenance visits
There are a lot of reasons why visiting your Ford or Lincoln Mercury
dealership for all your service needs is a great way to help keep your
vehicle running great.
Convenience
Many dealerships have extended evening and Saturday hours to make
your service visit more convenient. How’s that for quality service?
Factory-trained technicians
Ford and Lincoln Mercury service technicians participate in extensive
factory-sponsored certification training to help them become experts on
the operation of your vehicle. Ask your dealership about the training and
certification their technicians have received.
Genuine Ford and Motorcraftreplacement parts
Ford and Lincoln Mercury dealerships stock Ford and Motorcraft
branded replacement parts. These parts meet or exceed Ford Motor
Company’s specifications, and we stand behind them. Parts installed at
your Ford or Lincoln Mercury dealership carry a nationwide, 12 months,
12,000 mile (20,000 km) parts and labor limited warranty. Your dealer
can give you details.
Value shopping for your vehicle’s maintenance needs
Your dealership recognizes the competitive landscape of maintenance and
light repair automotive services. With factory-trained technicians, and
one-stop service from routine maintenance like oil changes and tire
rotations to repairs like brake service, check out the value your Ford and
Lincoln Mercury dealers can offer.
WHICH MAINTENANCE SCHEDULE SHOULD YOU FOLLOW?
Owner checks and services
Certain basic maintenance checks and inspections should be performed
by the owner or a service technician at the intervals indicated. Service
information and supporting specifications are provided in this Owner’s
Guide.
Any adverse condition should be brought to the attention of your dealer
or qualified service technician as soon as possible for the proper service
advice. The owner maintenance service checks are generally not covered
by warranties so you may be charged for labor, parts or lubricants used.
Scheduled Maintenance Guide
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Multi-point inspection
In order to keep your vehicle running right, it is important to have the
systems on your vehicle checked regularly. This can help identify
potential issues and prevent major problems. Ford Motor Company
recommends the following multi-point inspection be performed at every
scheduled maintenance interval to help ensure your vehicle keeps
running great.
Maximum oil change interval
❑As indicated by the instrument cluster message center (can be up to one year or 10,000 miles [16,000 km])
Engine coolant change interval
❑6 years or 100,000 miles (160,000 km) - change engine coolant (whichever comes first)❑After initial change - change engine coolant every 3 years or 50,000 miles (80,000 km).
Check every month
❑Check function of all interior and exterior lights❑Check tires for wear and correct air pressure, including spare tire
❑Check windshield washer fluid level
❑Check engine oil level
Check every six months
❑Check lap/shoulder belts and seat latches for wear and function❑Check parking brake for proper operation
❑Check safety warning lamps (brake, ABS, airbag, safety belt) for operation
❑Check cooling system fluid level and coolant strength
❑Check battery connections and clean if necessary
❑Check washer spray, wiper operation and clean all wiper blades (replace as necessary)
❑Check and lubricate all hinges, latches and outside locks. Inspect for correct operation
❑Check and lubricate door rubber weatherstrips. Inspect for excessive wear
❑Check and clean body and door drain holes. Inspect for clogs and obstructions
Scheduled Maintenance Guide
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Be sure to ask your Ford or Lincoln Mercury dealership service advisor
or technician about the multi-point vehicle inspection. It’s a
comprehensive way to perform a thorough inspection of your vehicle. It’s
your checklist that gives you immediate feedback on the overall
condition of your vehicle. You’ll know what’s been checked, what’s okay,
as well as those things that may require future or immediate attention.
The multi-point vehicle inspection is one more way to keep your vehicle
running great!
Mutli-point inspection - Recommended at every visit
❑Check and top-up fluid levels: brake, coolant recovery reservoir, manual and automatic transmission (if equipped with an
underhood dipstick), power steering (if equipped) and window washer
❑Inspect tires for wear and check air pressure, including spare.
❑Check exhaust system for leaks, damage, loose parts and foreign material.
❑Check battery performance.
❑Check operation of horn, exterior lamps, turn signals and hazard warning lights.
❑Check radiator, coolers, heater and air conditioning hoses.
❑Inspect windshield washer spray and wiper operation.
❑Check windshield for cracks, chips and pitting.
❑Inspect for oil and fluid leaks.
❑Inspect engine air filter.
❑Inspect half shaft dust boots, if equipped.
❑Check shocks and struts and other suspension components for leaks and damage.
❑Inspect steering and linkage.
❑Inspect accessory drive belt(s).
❑Inspect clutch operation, if equipped.
Scheduled Maintenance Guide
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EXCEPTIONS
In addition, there are several exceptions to the Normal Schedule. They
are listed below:
Normal vehicle axle maintenance
❑Rear axles and power take-off (PTO) units containing synthetic lubricant and light duty trucks equipped with Ford-design
axles are lubricated for life. These lubricants are not to be checked or changed unless a leak is suspected, service is re-
quired or the axle assembly has been submerged in water. The axle and PTO lubricant should be changed anytime the axle
and PTO have been submerged in water. During extended trailer tow operation above 70°F (21°C) ambient and wide open
throttle for extended periods above 45 mph (72 km/h), non-synthetic rear axle lubricants should be replaced every
3,000 miles (4,800 km) or three months, whichever occurs first. The 3,000 mile (4,800 km) lubricant change interval
may be waived if the axle was filled with 75W140 synthetic gear lubricant meeting Ford specification WSL-M2C192-A, part
number F1TZ-19580-B or equivalent. Add friction modifier XL-3 (EST-M2C118-A) or equivalent for complete refill of Traction-
Lok rear axles (refer to
Maintenance product and specificationsin theMaintenance and Specificationschapter for details).
The axle lubricant should be changed anytime an axle has been submerged in water.
Police/Taxi/Livery vehicle axle maintenance
❑Replace rear axle lubricant every 100,000 miles (160,000 km). Rear axle lubricant change may be waived if the axle
was filled with 75W140 synthetic gear lubricant meeting Ford specification WSL-M2C192-A, part number FITZ-19580-B or
equivalent. Add four ounces (118 mL) of friction modifier XL-3 (EST-M2C118-A) or equivalent for complete refill of Traction-
Lok rear axles. The axle lubricant should be changed anytime the axle has been submerged in water.
California fuel filter replacement
❑If vehicle is registered in California, the California Air Resources Board has determined that the failure to perform this main-
tenance item will not nullify the emission warranty or limit recall liability prior to the completion of the vehicle’s useful life.
Ford Motor Company, however, urges you to have all recommended maintenance services performed at the specified inter-
vals and to record all vehicle service.
Hot climate oil change intervals
❑If operating conditions are normal and you drive your Ford, Lincoln or Mercury vehicle under typical, everyday conditions
andyou are using an API performance category oil of SL or later (for example SM, etc.) then you can follow the
7,500 mile (12,000 km) normal service oil change intervals schedule. Vehicles operating in the Middle East, North Africa,
Sub-Saharan Africa or locations with similar climates must follow the oil change interval of 3,000 mile (5,000 km) if the
owner is using oils defined by the American Petroleum Institute (API) performance category of API SK or earlier (for ex-
ample SJ, etc.).
Engine air filter & cabin air filter replacement
❑Engine air filter and cabin air filter life is dependent on exposure to dusty and dirty conditions. Vehicles operated in these
conditions will require frequent inspection and replacement of the engine air filter and cabin air filter.
Scheduled Maintenance Guide
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A
Accessory delay ........................102
Active Park Assist .....................276
AdvanceTrac ..............................257
Air cleaner filter .......373–374, 377
Air conditioning ..............68, 71, 74
manual heating and air
conditioning system .................68
Airbag supplemental restraint
system ........................180, 189, 191
and child safety seats ............182
description ..............180, 189, 191
disposal ....................................194
driver airbag ............182, 190, 192
indicator light .................188, 194
operation .................182, 190, 192
passenger airbag .....182, 190, 192
side airbag ...............................189
All Wheel Drive (AWD),
driving off road .........................281
Ambient mood/lighting ...............86
AM/FM .........................................28
Antifreeze
(see Engine coolant) ................348
Anti-lock brake system
(see Brakes) ..............................255
Anti-theft system ..............137, 140
arming the system ..................140
disarming a triggered
system .....................................142
Audio system (see Radio) .........28
Automatic transaxle
fluid, refill capacities ..............378
fluid, specification ..................378Automatic transmission
driving an automatic
overdrive .........................267, 269
fluid, adding ............................369
fluid, checking ........................369
Selectshift (SST) ....................271
Auxiliary input jack (Line in) ....37
B
Battery .......................................346
acid, treating emergencies .....346
jumping a disabled battery ....315
maintenance-free ....................346
replacement, specifications ...377
servicing ..................................346
Belt-Minder.............................175
Booster seats .............................209
Brakes ........................................255
anti-lock ...................................255
anti-lock brake system (ABS)
warning light ...........................256
fluid, checking and adding ....368
fluid, refill capacities ..............378
fluid, specifications .................378
lubricant specifications ..........378
parking ....................................256
shift interlock ..........................265
Bulbs ............................................86
C
Capacities for refilling fluids ....378
Cargo net ...................................117
CD ................................................28
Cell phone use ..............................8
Changing a tire .........................298
Child safety seats ......................199
in front seat ............................199
Index
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cleaning ...................................328
coolant .....................................348
fail-safe cooling .......................354
idle speed control ...................346
lubrication specifications .......378
refill capacities ........................378
service points ..................338–339
Engine block heater .................253
Engine oil ..................................342
checking and adding ..............342
dipstick ....................................342
filter, specifications ................377
refill capacities ........................378
specifications ..........................378
Event data recording ....................6
Exhaust fumes ..........................253
F
Fail safe cooling ........................354
Family entertainment system ....47
Fleet MyKey programming ......119
Floor mats .................................112
Fluid capacities .........................378
Fog lamps ....................................82
Four-Wheel Drive vehicles
driving off road .......................282
Freezer ........................................97
Fuel ............................................355
calculating fuel
economy ............................20, 362
cap ...........................................357
capacity ...................................378
choosing the right fuel ...........359
detergent in fuel .....................360
filler funnel .............................360
filling your vehicle with
fuel ...........................355, 357, 362filter, specifications ........355, 377
fuel pump shut-off ..................289
improving fuel economy ........362
octane rating ...................359, 381
quality ......................................359
running out of fuel .........314, 360
safety information relating to
automotive fuels .....................355
Fuses ..........................................290
G
Garage door opener ..................108
Gas cap (see Fuel cap) ............357
Gas mileage
(see Fuel economy) .................362
Gauges .........................................16
H
Hazard flashers .........................289
Head restraints .................152, 154
Headlamps ...................................81
aiming ........................................84
autolamp system .......................81
bulb specifications ....................87
daytime running lights .............83
flash to pass ..............................83
high beam .................................82
replacing bulbs .........................88
turning on and off ....................81
Heating
heating and air conditioning
system ...........................68, 71, 74
Homelink wireless control
system ........................................108
Hood ..........................................337
I
Ignition ...............................250, 381
Index
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Illuminated visor mirror .............93
Infant seats
(see Safety seats) .....................199
Inspection/maintenance (I/M)
testing ........................................367
Instrument panel
cleaning ...................................331
cluster ........................................12
lighting up panel and
interior .......................................83
J
Jack ............................................298
positioning ...............................298
storage .....................................298
Jump-starting your vehicle ......315
K
Keyless entry system
autolock ...................................124
keypad .....................................135
locking and unlocking doors ..136
programming entry code .......135
Keys ...................................118, 138
positions of the ignition .........250
L
Lamps
autolamp system .......................81
bulb replacement
specifications chart ..................87
daytime running light ...............83
fog lamps ...................................82
headlamps .................................81
headlamps, flash to pass ..........83
instrument panel, dimming .....83
interior lamps .....................85, 88
replacing bulbs .........................88LATCH anchors .........................203
Liftgate ......................112–113, 131
Lights, warning and indicator ....12
anti-lock brakes (ABS) ..........256
Load limits .................................237
Locks
autolock ...................................124
childproof ................................128
doors ........................................124
Lubricant specifications ...........378
Lug nuts ....................................313
Lumbar support, seats .....147, 149
M
Message center ...........................18
english/metric button ...............22
system check button ................22
warning messages .....................22
Mirrors ...............................102–103
automatic dimming rearview
mirror ......................................102
heated ................................74, 103
programmable memory ..........132
side view mirrors (power) .....103
Moon roof ..................................107
Motorcraftparts ..............335, 377
MyKey ........................................119
N
Navigation system .......................67
O
Octane rating ............................359
Oil (see Engine oil) ..................342
Overdrive ...................................266
Index
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