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•Front-wheel drive /All-wheel
drive vehicles (front tires at left
of diagram)
Sometimes irregular tire wear can be corrected by rotating the tires.
USING SNOW CHAINS
WARNING:Snow tires must be the same size, load index, speed
rating as those originally provided by Ford. Use of any tire or
wheel not recommended by Ford can affect the safety and performance
of your vehicle, which could result in an increased risk of loss of vehicle
control, vehicle rollover, personal injury and death. Additionally, the use
of non-recommended tires and wheels could cause steering, suspension,
axle, transfer case or power transfer unit failure.
Note:The suspension insulation and bumpers will help prevent vehicle
damage. Do not remove these components from your vehicle when using
snow tires and chains.
The tires on your vehicle have all-weather treads to provide traction in
rain and snow. However, in some climates, you may need to use snow
tires and cables. If you need to use cables, it is recommended that steel
wheels (of the same size and specifications) be used, as cables may chip
aluminum wheels.
Follow these guidelines when using snow tires and chains:
•If possible, avoid fully loading your vehicle.
•Use only SAE Class S snow chains, snow cables or equivalent on the
front axle for P235/60R17, P235/60R18, and P235/55R19 equipped
vehicles. The use of snow chains, snow cables or other traction assist
devices that are larger than SAE Class S may cause damage to your
vehicle’s wheel house, suspension and/or body.
•Do not install tire chains, cables, or optional traction devices on the
rear tires. This could cause damage to the vehicle’s wheel house or
body.
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INTRODUCTION
WARNING:Driving while distracted can result in loss of vehicle
control, crash and injury. We strongly recommend that you use
extreme caution when using any device that may take your focus off
the road. Your primary responsibility is the safe operation of your
vehicle. We recommend against the use of any hand-held device while
driving and encourage the use of voice-operated systems when possible.
Make sure you are aware of all applicable local laws that may affect the
use of electronic devices while driving.
A. Phone
B. Navigation (or Information if your vehicle is not equipped with
Navigation)
C. Climate
D. Settings
E. Home
F. Information
G. Entertainment
AB
GCDFE
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This system uses a four-corner strategy to provide quick access several
vehicle features and settings. The touchscreen provides easy interaction
with your cellular phone, multimedia, climate control and navigation
system. The corners display any active modes within those menus, such
as phone status or the climate temperature.
Note:Some features are not available while your vehicle is moving.
Note:Your system is equipped with a feature that allows you to access
and control audio features for 30 minutes after you switch the ignition
off (and no doors open).
PHONE
Press to select any of the following:
•Making and Receiving Calls
•Quick Dial
•Phonebook
•Call History
•Text Messaging
•Settings
NAVIGATION
Press to select any of the following:
•My Home
•Favorites
•Previous Destinations
•Point of Interest
•Emergency
•Street Address
•Intersection
•City Center
•Map
•Edit Route Cancel Route
CLIMATE
Press to select any of the following:
•Driver Settings
•Recirculated Air
•Auto
•Dual
•Passenger Settings
•A/C
•Defrost
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Using the Touch-sensitive Controls on Your System
To turn a feature on and off, just touch the graphic with your finger. To
get the best performance from the touch-sensitive controls:
•Do not press hard on the controls. They are sensitive to light touch.
•Use your bare finger to touch the center of a touch-control graphic.
Touching off-center of the graphic may affect operation of a nearby
control.
•Make sure your hands are clean and dry.
•Keep metal and other conductive material away from the surface of
the touchscreen as this may cause electronic interference (for
example, inadvertently turning on a feature other than the one you
meant to turn on).
Depending on your vehicle and option package, you may also have these
controls on your bezel:
•Power: Switch the media or climate features off and on.
•VOL:Control the volume of playing media.
•Fan: Control the speed of the climate system fan.
•Seek and Tune buttons: Use as you normally would in media modes.
•Eject: Eject a CD from the entertainment system.
•SOURCE:Touch the word repeatedly to see all available media
modes. The screen does not change, but you see the media change in
the lower left status bar.
•SOUND:Touch the word to access the Sound menu where you can
adjust settings such as: Bass, Treble, Midrange, Balance and Fade,
THX Deep Note Demo, DSP (Digital Signal Processing), Occupancy
Mode and Speed Compensated Volume. (Your vehicle may not have
all of these sound options.)
•Hazard flasher: Switch the hazard flashers off and on.
Cleaning the Touchscreen Display
Use a clean, soft cloth such as one used for cleaning glasses. If dirt or
fingerprints are still visible, apply a small amount of alcohol to the cloth.
Do not pour or spray alcohol onto the display. Do not use detergent or
any type of solvent to clean the display.
Support
The SYNC support team is available to help you with any questions you
aren’t able to answer on your own.
Monday-Saturday, 8:30 am-8pm EST
In the United States, call: 1–888–270–1055
In Canada, call: 1–800–565–3673
Times are subject to change due to holidays.
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Accessing a List of Available Commands
•If you use the touchscreen, press the Settings icon >Help>Voice
Command List.
•If you use the steering wheel control, press the voice icon. After the
tone, speak your command clearly.
Voice command list
“Audio list of commands”
“Bluetooth audio list of commands”
“Browse list of commands”
“CD list of commands”
“Climate control list of commands”
“List of commands”
“Navigation list of commands”
*
“Phone list of commands”
“Radio list of commands”
“SD card list of commands”
“Sirius satellite list of commands”
**
“Travel link list of commands”*
“USB list of commands”
“Voice instructions list of commands”
“Voice settings list of commands”
“Help”
*This command is only available when your vehicle is equipped with the
navigation system, and the navigation system SD card is in the card slot.
**This command is only available when you have an active SIRIUS
satellite radio subscription.
Voice Settings
Voice settings allow you to customize the level of system interaction,
help and feedback. The system defaults to standard interaction that uses
candidate lists and confirmation prompts as these provide the highest
level of guidance and feedback.
Interaction Mode:Novice mode provides detailed interaction and
guidance while the advanced mode has less audible interaction and more
tone prompts.
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To access Help using the voice commands, press the voice button, then,
after the tone, say “Help”. The system provides allowable voice
commands for the current mode.
CLIMATE
Press the lower right corner on the touchscreen to access your climate
control features. Depending on your vehicle line and option package,
your climate screen may look different from the screen shown here.
A.Power:Touch to switch the system off and on. Outside air cannot
enter your vehicle when you switch off the system.
B.Passenger settings:
•TouchDUALto switch on the passenger temperature control.
•Touch+or–to adjust the temperature.
•Touch the heated seat icon to control the heated seat.
•Touch the cooled seat icon to control the cooled seat.
C.Fan speed:Touch+or–to adjust fan speed.
D.Rear:Touch to access the rear climate control. Rear climate control
settings appear at the bottom of the screen.
•Touch the power icon to turn the rear climate control functions off
and on.
•TouchRear Controlto allow the rear seat passengers to adjust the
rear climate settings. Touch it again to prevent the rear seat
passengers from adjusting the settings.Rear Controlautomatically
turns off when you use the touchscreen to adjust the rear climate
settings.
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•Touch+or–to adjust the temperature.
•To adjust fan speed, touch+or–next to the fan icon.
•TouchRearagain to close the rear controls. Closing the rear climate
control functions does not affect their current settings.
E.Recirculated air:Touch to turn the recirculated air on or off which:
•May reduce the amount of time needed to cool down the interior.
•May help reduce odors from reaching the interior.
•Engages automatically when MAX A/C is selected.
•May be engaged manually in any airflow mode except defrost.
•May turn off in all airflow modes except MAX A/C to reduce fog
potential.
F.MAX A/C:Touch to cool your vehicle with recirculated air. Touch
again for normal A/C operation. MAX A/C:
•Distributes air through instrument panel vents.
•Is more economical and efficient than normal A/C mode.
•May help reduce odors from entering your vehicle.
G.A/C:Touch to turn the air conditioning on or off.
•Use with recirculated air to improve cooling performance and
efficiency.
•Engages automatically in MAX A/C, defrost and floor/defrost.
H.AUTO:Touch to engage automatic operation, then set the
temperature using the temperature control. The system automatically
controls:
•Fan speed
•Airflow distribution
•A/Conoroff
•Outside or recirculated air.
I.Rear defroster:Touch to turn the rear window defroster and heated
mirrors on.
J.Defrost:Touch to clear the windshield of fog and thin ice. Touch
again to return to the previous airflow selection. When on, defrost:
•Provides outside air to reduce window fogging.
•Distributes air through the windshield defroster vents and demister
vents.
K.Manual controls:Select any of the following airflow distribution
modes:
•Floor and Defrost:Distributes air through the windshield defroster
vents, demister vents, floor vents and rear seat floor vents, and
provides outside air to reduce window fogging.
•Panel:Distributes air through the instrument panel vents.
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•Panel and Floor:Distributes air through the instrument panel vents,
demister vents, floor vents and rear seat floor vents.
•Floor:Distributes air through the demister vents, floor vents and
rear seat floor vents.
L.Driver settings:Depending on your vehicle and option package, you
may have the following features:
•Touch+or–to adjust the temperature.
•If your vehicle is equipped with heated seats, touch the heated seat
icon to control the heated seat. See theSeatschapter.
•If your vehicle is equipped with cooled seats, touch the cooled seat
icon to control the cooled seat. See theSeatschapter.
•Touch and holdMyTempto select a temperature you would like your
vehicle to remember and maintain for you.
Climate Control Voice Commands
The following voice commands are available at the main menu
level of a voice session. For example, press the voice button
and after the prompt, “Say a command”; say any of the
following commands:
Climate control voice commands
“Climate automatic”
“Climate my temperature”
“Climate off”
“Climate on”
“Climate temperature <15.5–29.5> degrees”
“Climate temperature <60–85> degrees”
“Help”
There are additional climate control commands but in order to access
them, you have to say “Climate” first, then when the system is ready to
listen, you may say any of the following commands:
Additional climate control voice commands
“Automatic” “Panel on”
“A/C off” “Rear defrost off”
“A/C on” “Rear defrost on”
“Defrost off” “Recirc off”
“Defrost on” “Recirc on”
“Dual off” “Temperature”
*
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Additional climate control voice commands
“Fan decrease” “Temperature <15.5–29.5>
degrees”
“Fan increase” “Temperature <60–85> degrees”
“Floor on” “Temperature decrease”
“Max A/C off” “Temperature high”
“Max A/C on” “Temperature increase”
“My temp” “Temperature low”
“Off” “Windshield floor on”
“On” “Help”
“Panel floor on”
*If you have said “Temperature”, you can say any of the commands in the
following “Temperature” chart.
“TEMPERATURE”
“High”
“Low”
“<15.5–29.5> degrees”
“<60–85> degrees”
“Help”
NAVIGATION SYSTEM (IF EQUIPPED)
Note:The navigation SD card must be in the SD card slot to operate the
navigation system. If you need a replacement SD card, see your
authorized dealer.
Note:The SD card slot is spring-loaded. To remove the SD card, just
push the card in and release it. Do not attempt to pull the card out to
remove it; this could cause damage.
Your navigation system is comprised of two main features, destination
mode and map mode.
To set a destination, press the green corner of your touchscreen, then
Destwhen it appears. SeeSetting a destinationlater in this chapter.
To view the navigation map and your vehicle’s current location, touch the
green bar in the upper right hand corner of the touchscreen, or, press
Dest>Map.SeeMap modelater in this chapter.
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Other maintenance items1
Every 20000 miles
(32000 km)Replace cabin air filter (if equipped).
Every 30000 miles
(48000 km)Replace climate-controlled (heated and
cooled) seat filter (if equipped).
Replace engine air filter.
At 100000 miles
(160000 km)Change engine coolant.
2
Every 100000 miles
(160000 km)Replace spark plugs.
Inspect accessory drive belt(s).3
Every 150000 miles
(240000 km)Change automatic transmission fluid.
Replace accessory drive belt(s) if not replaced
within the last 100000 miles (160000 km).
1These maintenance items can be performed within 3000 miles
(4800 kilometers) of the last oil change. Do not exceed the designated
distance for the interval.
2Initial replacement at six years or 100000 miles (160000 kilometers),
then every three years or 50000 miles (80000 kilometers).
3After initial inspection, inspect every other oil change until replaced.
536Scheduled Maintenance
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