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•A connectedBluetoothenabled cellular phone that has adequate
network coverage, battery power and signal strength.
•The vehicle is located in the U.S. or Canada or in a territory in which
911 is the emergency number.
WARNING:Unless 911 Assist™ is previously configured to ON
prior to a crash, 911 Assist™ will not dial for help during an
emergency, which could delay response time, increasing the risk of
serious injury or death after a crash.
The 911 Assist™ feature is initially set to OFF. To access the setting:
1. Press
or PHONE to enter thePhone Menu.
2. Scroll repeatedly until911 Assistappears in the radio display.
3. Press OK to confirm and enter the911 Assistmenu.
4. Scroll to select between On and Off selections.
5. Press OK when the desired option appears in the radio display. Set On
or Set Off will appear in the display as confirmation.
Note:Off selections include: Off with reminder and Off without
reminder. Off with reminder provides a display and voice reminder at
phone connection at vehicle start. Off without reminder provides a
display reminder only without a voice reminder.
For more information, please visit www.SyncMyRide.com or
www.syncmaroute.ca.
Note: Before enabling (setting to ON), review the 911 Assist™
Privacy Notice.
Vehicle health report (if equipped, U.S. only)
WARNING:Always follow scheduled maintenance instructions,
regularly inspect your vehicle, and seek repair for any damage or
problem you suspect. Vehicle Health Reports supplements, but cannot
replace normal maintenance and vehicle inspection. Vehicle Health
Report only monitors certain systems that are electronically monitored
by the vehicle and will not monitor or report the status of any other
system, (i.e., brake lining wear). Failure to perform scheduled
maintenance and regularly inspect your vehicle may result in vehicle
damage and serious injury.
Note: Your Vehicle Health Report feature requires activation
prior to use. Visit www.SyncMyRide.com to register.There is no fee
or subscription associated with Vehicle Health Report, but youmust
register to use this feature.
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Troubleshooting
Your SYNCsystem is easy to use. However, should questions arise,
please refer to the tables below as well as theHelpful Hintssection that
follows.
Use the website at any time to check your phone’s compatibility, register
your account and set preferences as well as access a customer
representative via an on-line chat (during certain hours). Visit
www.SyncMyRide.com or www.syncmaroute.ca for more information.
Phone issues
Issue Possible
Cause(s)Possible Solution(s)
There seems to
be a lot of
background noise
during a phone
call.The audio control
settings on your
phone may be
affecting the
performance of
SYNC.Review your phone’s user guide
regarding audio adjustments.
During a call, I
can hear the
other person but
they can’t hear
me.Possible phone
malfunction.Try turning off the device,
resetting or removing the
battery of the device and try
again.
SYNC is not able
to download my
phonebook.•This is a phone
dependent
feature.
•Possible phone
malfunction.•Go to the web site to review
your phone’s compatibility.
•Try turning off the device,
resetting the device or removing
the battery of the device, then
try again.
•Try “pushing” your phonebook
contacts to SYNC by using the
Add Contacts feature.
•Use the “SYNCmyphone”
feature available on the web
site.
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Phone issues
Issue Possible
Cause(s)Possible Solution(s)
The system says
“Phonebook
Downloaded” but
my phonebook in
SYNC is empty or
is missing
contacts.Limitations on
your phone’s
capability.•Try ’pushing’ your phonebook
contacts to SYNC by using the
Add Contacts feature.
•If the missing contacts are
stored on your SIM card, try
moving them to the device
memory.
Remove any pictures or special
ring tones associated with the
missing contact.
I’m having trouble
connecting my
phone to SYNC.•This is a phone
dependent
feature.
•Possible phone
malfunction.•Go to the web site to review
your phone’s compatibility.
•Try turning off the device,
resetting the device or removing
the battery of the device then
try again.
•Try deleting your device from
SYNC, and deleting SYNC on
your device then try to pair
again.
•Check the security and “auto
accept/prompt always”’ settings
relative to the SYNCBluetooth
connection on your phone.
•Update your device’s software
firmware.
•Turn off the Auto phonebook
download setting.
Text messaging is
not working on
SYNC.•This is a phone
dependent
feature.
•Possible phone
malfunction.•Go to the website to review
your phone’s compatibility.
•Try turning off the device,
resetting the device or removing
the battery of the device then
try again.
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USB/Media issues
Issue Possible
Cause(s)Possible Solution(s)
I’m having trouble
connecting my
device.Possible device
malfunction.•Try turning off the device,
resetting the device or removing
the battery of the device and try
to connect your device again.
•Ensure that you are using the
manufacturer’s cable.
•Ensure that the USB cable is
properly inserted into your
device and the USB port in the
vehicle.
•Ensure that your device does
not have an auto—install
program or active security
settings.
SYNC does not
recognize my
device when I
turn on the car.This is a device
limitation.Ensure that you are not leaving
your device in your vehicle
during very hot or cold
temperatures.
Bluetoothaudio
won’t stream.•This is a phone
dependent
feature.
•The device is
not connected.•Ensure that the device is
connected to SYNC and that you
have pressed play on your
device.
SYNC doesn’t
recognize music
that is on my
device.•Your music files
may not contain
the proper artist,
song title, album
or genre
information.
The file may be
corrupted.
The song may
have copyright
protection which
does not allow it
to play.•Ensure that all song details
are populated.
•Some devices require you to
change the USB settings from
mass storage to MTP class.
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REAR WINDOW DEFROSTERR
The rear defroster control is located on the climate control panel and
works to clear the rear window of fog and thin ice.
The engine must be running to operate the rear window defroster.
Press
Rto turn the rear window defroster on. An indicator light on the
control will illuminate when active. The rear window defroster turns off
automatically after a predetermined amount of time, if a low battery
condition is detected or when the ignition is turned off or to the
accessory position. To manually turn off the rear window defroster at any
time, press the control again.
If your vehicle is equipped with both rear defroster and heated mirrors,
the same control will activate both. Refer toHeated outside mirrorsin
theDriver Controlschapter.
Do not use razor blades or other sharp objects to clean the inside
of the rear window or to remove decals from the inside or the
rear window. This may cause damage to the heated grid lines and
will not be covered by your warranty.
CABIN AIR FILTER
Your cabin air filter is located in the passenger foot well area. The cabin
air filter element is designed to reduce the concentration of airborne
particles such as dust, spores and pollen in the air being supplied to the
interior of the vehicle. The presence of a particulate filter element
provides the following benefits:
•Improves your driving comfort by reducing particle concentration.
•Improves the interior compartment cleanliness.
•Protects the climate control components from particle deposits.
Note:A cabin air filter must be installed at all times to prevent foreign
objects from entering the system. Running the system without a filter in
place could result in degradation or damage to the system.
For replacement intervals regarding the cabin air filter, see the
scheduled maintenance information. For more information regarding
your filter, see your authorized dealer.
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WARNING:Always remember to turn on your headlamps at
dusk or during inclement weather. The Daytime Running Lamp
(DRL) system does not activate the tail lamps and generally may not
provide adequate lighting during these conditions. Failure to activate
your headlamps under these conditions may result in a collision.
PANEL DIMMER CONTROL
With fog lamps:
Use to adjust the brightness of the
instrument panel and all applicable
lit components in the vehicle during
headlamp and parking lamp
operation.
•Tapthetoporbottomofthe
control to brighten/dim all interior
lit components incrementally, or
•Press and hold the top or bottom
of the control until the desired lighting level is reached.
Note:If the battery is disconnected, discharged, or a new battery is
installed, the dimmer will set the illuminated components to the
maximum setting automatically. This will ensure that your displays are
visible under all lighting conditions. The brightness can then be adjusted
to the users preference.
Without fog lamps:
Use to adjust the brightness of the
instrument panel and all applicable
lit components in the vehicle during
headlamp and parking lamp
operation.
•Tap the right control to brighten
all interior lit components
incrementally, or
•Press and hold the right control
until the desired lighting level is
reached.
Lights
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•Tap the left control to dim all
interior lit components
incrementally, or
•Press and hold the left control
until the desired lighting level is
reached.
Note:If the battery is disconnected, discharged, or a new battery is
installed, the dimmer will set the illuminated components to the
maximum setting automatically. This will ensure that your displays are
visible under all lighting conditions. The brightness can then be adjusted
to the users preference.
AIMING THE HEADLAMPS
The headlamps on your vehicle are properly aimed at the assembly plant.
If your vehicle has been in an accident, the alignment of your headlamps
should be checked by your authorized dealer.
Vertical aim adjustment
1. Park the vehicle directly in front of a wall or screen on a level surface,
approximately 25 feet (7.6 meters) away.
•(1) 8 feet (2.4 meters)
•(2) Center height of lamp to
ground
•(3) 25 feet (7.6 meters)
•(4) Horizontal reference line
2. Measure the height of the
headlamp bulb center from the
ground and mark an 8 foot
(2.4 meter) horizontal reference line
on the vertical wall or screen at this
height.
3. Turn on the low beam headlamps to illuminate the wall or screen and
open the hood.
To see a clearer light pattern for adjusting, you may want to block the
light from one headlamp while adjusting the other.
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To prevent the fuse from being blown, do not use the power point(s)
over the vehicle capacity of 12V DC/180W. If the power point or cigar
lighter socket is not working, a fuse may have blown. Refer toFuses and
relaysin theRoadside Emergencieschapter for information on
checking and replacing fuses.
To have full capacity usage of your power point, the engine is required to
be running to avoid unintentional discharge of the battery. To prevent
the battery from being discharged:
•do not use the power point longer than necessary when the engine is
not running,
•do not leave battery chargers, video game adapters, computers and
other devices plugged in overnight or when the vehicle is parked for
extended periods.
Always keep the power point caps closed when not being used.
POWER WINDOWS
WARNING:Do not leave children unattended in the vehicle and
do not let children play with the power windows. They may
seriously injure themselves.
WARNING:When closing the power windows, you should verify
they are free of obstructions and ensure that children and/or
pets are not in the proximity of the window openings.
Press and pull the window switches
to open and close windows.
•Press down (to the first detent)
and hold the switch to open.
•Pull up (to the first detent) and
hold the switch to close.
Rear Window Buffeting:When one or both of the rear windows are
open, the vehicle may demonstrate a wind throb or buffeting noise. This
noise can be alleviated by lowering a front window approximately
2–3 inches (5–8 cm).
One-touch down (driver’s window only) (if equipped)
This feature allows the driver’s window to open fully without holding the
control down.
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To operate one-touch down, press the switch completely down to the
second detent and release quickly. The window will open fully.
Momentarily press the switch to any position to stop the window
operation.
One-touch up or down (all windows) (if equipped)
This feature allows the windows to open or close fully without holding
the control down.
To operate one-touch down, press the switch completely down to the
second detent and release quickly. The window will open fully.
Momentarily press the switch to any position to stop the window
operation.
To operate one-touch up, pull the switch completely up to the second
detent and release quickly. The window will close fully. Momentarily
press the switch to any position to stop the window operation.
Bounce-back (if equipped)
When an obstacle has been detected in the window opening as the
window is moving upward, the window will automatically move down
until the bounce-back position is reached.
Overriding the bounce-back feature
To override this protection function when there is a resistance, e.g. in
the winter, proceed as follows:
1. Close the window twice until it reaches the resistance and let it
reverse.
2. Close the window a third time to the resistance. The bounce-back
function is disabled and you can close the window manually. The window
will override the resistance and you can close it fully.
3. If the window does not close after the third attempt, contact your
authorized dealer as soon as possible.
Resetting the bounce-back feature
WARNING:The bounce-back function is deactivated until you
have reset the memory.
After the battery has been disconnected from the vehicle you must reset
the bounce-back memory separately for each window:
1. Lift and hold the switch until the window is fully closed, then release
the switch.
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UNIVERSAL GARAGE DOOR OPENER (IF EQUIPPED)
Your vehicle may be equipped with a universal garage door opener which
can be used to replace the common hand-held transmitter.
HomeLinkWireless Control System (if equipped)
The HomeLinkWireless Control
System, located on the driver’s visor,
provides a convenient way to
replace up to three hand-held
transmitters with a single built-in
device. This feature will learn the
radio frequency codes of most
transmitters to operate garage
doors, entry gate operators, security systems, entry door locks, and
home or office lighting.
WARNING:When programming your HomeLinkWireless
Control System to a garage door or gate, be sure that people and
objects are out of the way to prevent potential injury or damage.
Do not use the HomeLinkWireless Control System with any garage
door opener that lacks safety stop and reverse features as required by
U.S. federal safety standards (this includes any garage door opener
model manufactured before April 1, 1982). A garage door which cannot
detect an object, signaling the door to stop and reverse, does not meet
current U.S. federal safety standards. For more information, contact
HomeLinkat:www.homelink.comor1–800–355–3515.
Retain the original transmitter for use in other vehicles as well as for
future programming procedures (i.e. new HomeLinkequipped vehicle
purchase). It is also suggested that upon the sale of the vehicle, the
programmed Homelinkbuttons be erased for security purposes, refer to
Programmingin this section.
Programming
Do not program HomeLinkwith the vehicle parked in the garage.
Note:Your vehicle may require the ignition switch to be turned to the
accessory position for programming and/or operation of the HomeLink.
It is also recommended that a new battery be placed in the hand-held
transmitter of the device being programmed to HomeLinkfor quicker
training and accurate transmission of the radio-frequency signal.
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