reset FORD FOCUS 2012 3.G Owner's Manual

4. Press OK and then scroll to select from the following:
Add Bluetooth Device: This is a speed dependent featurewhich
allows you to pair additional devices to the system.
1. Press OK to select and press OK again whenFind SYNCappears
in the display.
2. Follow the directions in your phone’s user guide to put your
phone into discovery mode. A six digit PIN will appear in the
display.
3. When prompted on your phone’s six digit display, enter the PIN.
You can now change SYNC sources to BT Audio and stream music
from your device.
Connect Bluetooth Device: Allows you to connect a previously paired
Bluetoothenabled phone.
1. Press OK to select and view a list of devices.
2. Scroll until the desired device is chosen and press OK to connect
the device.
Set Bluetooth On/Off: Allows you to turn theBluetoothfeature on /off.
•Press OK and scroll to toggle between On and Off. When the
desired selection is chosen, press OK.
Note:Turning OffBluetoothwill disconnect allBluetoothdevices
and deactivate allBluetoothfeatures.
Delete Device: Allows you to delete a paired media device.
•Press OK and scroll to select the device. Press OK to confirm.
Delete All Devices: Allows you to delete all previously paired devices.
•Press OK to select.
Return: Press OK to exit the current menu.
Advanced menu options
This menu allows you to access settings such as prompts, language,
performing a master reset as well as returning to factory defaults.
To access:
1. Press AUX and then MENU to access theMedia Menu.
2. Scroll untilSystem Settingsappears and select OK.
3. Scroll untilAdvancedappears.
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4. Press OK and then scroll to select from the following:
Prompts: Prompts from SYNC can help guide you via questions, helpful
hints or ask you for a specific action. To turn these prompts on or off:
1. Press OK to select and scroll to select between on or off.
2. Press OK when the desired selection appears in the display.
SYNC will take you back to the Advanced menu.
Languages: Allows you to choose from three languages:English,
FrancaisandEspanol. Once selected, all of SYNC’s radio displays and
prompts will be in the selected language.
1. Press OK to select and then scroll throughEnglish,Francais
andEspanol.
2. Press OK when the desired selection appears in the display.
Note:If you change the language setting, the display will indicating
that the system is updating. When complete, SYNC will take you
back to theAdvancedmenu.
Factory Defaults: Allows you to return to the factory default settings.
This selection will NOT erase your indexed information (phonebook, call
history, text messages and paired devices).
1. Press OK to select and then press OK again whenRestore
Defaults?appears in the display.
2. Press OK to confirm.
Master Reset: Allows you to completely erase ALL information stored
on SYNC (all phonebook, call history, text messages and all paired
devices) and return to the factory default settings.
•Press OK to select. The display will indicate when complete and
SYNC will take you back to theAdvancedmenu.
Application (if available):You can download new software application
(if available) and then load the desired applications onto SYNC through
your USB port. Refer to the web site for more information.
Return: Press OK to exit the current menu.
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Troubleshooting
Your SYNCsystem is easy to use. However, should questions arise,
please refer to the tables below as well as theHelpful Hintssection that
follows.
Use the website at any time to check your phone’s compatibility, register
your account and set preferences as well as access a customer
representative via an on-line chat (during certain hours). Visit
www.SyncMyRide.com or www.syncmaroute.ca for more information.
Phone issues
Issue Possible
Cause(s)Possible Solution(s)
There seems to
be a lot of
background noise
during a phone
call.The audio control
settings on your
phone may be
affecting the
performance of
SYNC.Review your phone’s user guide
regarding audio adjustments.
During a call, I
can hear the
other person but
they can’t hear
me.Possible phone
malfunction.Try turning off the device,
resetting or removing the
battery of the device and try
again.
SYNC is not able
to download my
phonebook.•This is a phone
dependent
feature.
•Possible phone
malfunction.•Go to the web site to review
your phone’s compatibility.
•Try turning off the device,
resetting the device or removing
the battery of the device, then
try again.
•Try “pushing” your phonebook
contacts to SYNC by using the
Add Contacts feature.
•Use the “SYNCmyphone”
feature available on the web
site.
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Phone issues
Issue Possible
Cause(s)Possible Solution(s)
The system says
“Phonebook
Downloaded” but
my phonebook in
SYNC is empty or
is missing
contacts.Limitations on
your phone’s
capability.•Try ’pushing’ your phonebook
contacts to SYNC by using the
Add Contacts feature.
•If the missing contacts are
stored on your SIM card, try
moving them to the device
memory.
Remove any pictures or special
ring tones associated with the
missing contact.
I’m having trouble
connecting my
phone to SYNC.•This is a phone
dependent
feature.
•Possible phone
malfunction.•Go to the web site to review
your phone’s compatibility.
•Try turning off the device,
resetting the device or removing
the battery of the device then
try again.
•Try deleting your device from
SYNC, and deleting SYNC on
your device then try to pair
again.
•Check the security and “auto
accept/prompt always”’ settings
relative to the SYNCBluetooth
connection on your phone.
•Update your device’s software
firmware.
•Turn off the Auto phonebook
download setting.
Text messaging is
not working on
SYNC.•This is a phone
dependent
feature.
•Possible phone
malfunction.•Go to the website to review
your phone’s compatibility.
•Try turning off the device,
resetting the device or removing
the battery of the device then
try again.
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USB/Media issues
Issue Possible
Cause(s)Possible Solution(s)
I’m having trouble
connecting my
device.Possible device
malfunction.•Try turning off the device,
resetting the device or removing
the battery of the device and try
to connect your device again.
•Ensure that you are using the
manufacturer’s cable.
•Ensure that the USB cable is
properly inserted into your
device and the USB port in the
vehicle.
•Ensure that your device does
not have an auto—install
program or active security
settings.
SYNC does not
recognize my
device when I
turn on the car.This is a device
limitation.Ensure that you are not leaving
your device in your vehicle
during very hot or cold
temperatures.
Bluetoothaudio
won’t stream.•This is a phone
dependent
feature.
•The device is
not connected.•Ensure that the device is
connected to SYNC and that you
have pressed play on your
device.
SYNC doesn’t
recognize music
that is on my
device.•Your music files
may not contain
the proper artist,
song title, album
or genre
information.
The file may be
corrupted.
The song may
have copyright
protection which
does not allow it
to play.•Ensure that all song details
are populated.
•Some devices require you to
change the USB settings from
mass storage to MTP class.
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To operate one-touch down, press the switch completely down to the
second detent and release quickly. The window will open fully.
Momentarily press the switch to any position to stop the window
operation.
One-touch up or down (all windows) (if equipped)
This feature allows the windows to open or close fully without holding
the control down.
To operate one-touch down, press the switch completely down to the
second detent and release quickly. The window will open fully.
Momentarily press the switch to any position to stop the window
operation.
To operate one-touch up, pull the switch completely up to the second
detent and release quickly. The window will close fully. Momentarily
press the switch to any position to stop the window operation.
Bounce-back (if equipped)
When an obstacle has been detected in the window opening as the
window is moving upward, the window will automatically move down
until the bounce-back position is reached.
Overriding the bounce-back feature
To override this protection function when there is a resistance, e.g. in
the winter, proceed as follows:
1. Close the window twice until it reaches the resistance and let it
reverse.
2. Close the window a third time to the resistance. The bounce-back
function is disabled and you can close the window manually. The window
will override the resistance and you can close it fully.
3. If the window does not close after the third attempt, contact your
authorized dealer as soon as possible.
Resetting the bounce-back feature
WARNING:The bounce-back function is deactivated until you
have reset the memory.
After the battery has been disconnected from the vehicle you must reset
the bounce-back memory separately for each window:
1. Lift and hold the switch until the window is fully closed, then release
the switch.
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2. Lift the switch again for one more second.
3. Press and hold the switch until the window is fully open, then release
the switch.
4. Lift and hold the switch until the window is fully closed.
5. Open the window and try to close it automatically.
6. Reset and repeat procedure if the window does not close
automatically.
Window lock
The window lock feature allows only
the driver and front passenger to
operate the power windows.
To lock out all the window controls
(except for the driver’s and front
passenger’s) press the control. A
light on the control will illuminate
when the windows are locked. Press
the control again to restore the window controls.
Accessory delay (if equipped)
With accessory delay, the window switches may be used for several
minutes after the ignition is turned off or until either front door is
opened.
INTERIOR MIRROR
The interior rear view mirror has two pivot points on the support arm
which lets you adjust the mirror up or down and from side to side.
WARNING:Do not adjust the mirror while the vehicle is in
motion.
Automatic dimming interior rear view mirror (if equipped)
The interior rear view mirror has an auto-dimming function. The
electronic day/night mirror will change from the normal (high reflective)
state to the non-glare (darkened) state when bright lights (glare) reach
the mirror. When the mirror detects bright light from behind the vehicle,
it will automatically adjust (darken) to minimize glare.
The mirror will automatically return to the normal state whenever the
vehicle is placed in R (Reverse) to ensure a bright clear view when
backing up.
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Turning off speed control
To turn off the speed control, press and release OFF or turn off the
ignition.
Note:When you turn off the speed control or the ignition, your speed
control set speed memory is erased.
STEERING WHEEL CONTROLS (IF EQUIPPED)
Audio control features (if equipped)
Press the arrow buttons on the right
side of the steering wheel to scroll
through various menu selections in
the display screen. Press OK to
select or deselect your choice.
MyFord Touch™ audio control
features (if equipped)
+ (Volume):Press to increase
the volume.
– (Volume):Press to decrease
the volume.
(Seek):Press to select
the previous/next radio station preset, CD track or satellite radio channel
preset (if equipped) depending on which media mode you are in.
M (Mode):Press repeatedly to scroll through available audio modes.
SYNChands-free control
feature (if equipped)
Press
to activate phone mode
or answer a phone call.
Press
to end call or exit phone
mode.
Pull
toward you and release to
use the voice command feature. You
will hear a tone and LISTENING will
appear in the radio display. Pull and hold
to exit voice command.
M
+
-
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+ (Volume):Press to increase the volume.
– (Volume):Press to decrease the volume.
(Seek):Press to select the previous/next radio station
preset, CD track or satellite radio channel preset (if equipped)
depending on which media mode you are in.
Refer toSYNCin theEntertainmentchapter.
MyFord Touch™ hands-free
control feature (if equipped)
Press
to activate phone mode
or answer a phone call.
Press
to end call or exit phone
mode.
Pull
toward you and release to
use the voice command feature. You
will hear a tone and LISTENING will
appear in the radio display. Pull and hold
to exit voice command.
Press either of the star buttons
to access one of your two favorite
shortcuts.
Refer to theIntroductionchapter in theMyFord Touch™supplement.
MOON ROOF (IF EQUIPPED)
The moon roof control is located on the overhead console.
WARNING:Do not let children play with the moon roof or leave
children unattended in the vehicle. They may seriously hurt
themselves.
WARNING:When closing the moon roof, you should verify that
it is free of obstructions and ensure that children and/or pets are
not in the proximity of the moon roof opening.
The moon roof is equipped with a one-touch, express opening and
closing feature. To stop motion at any time during the one-touch
operation, press the control a second time.
Note:The moon roof will open to the “comfort” position first before
opening all the way. The “comfort” position helps to alleviate rumbling
wind noise which may happen in the vehicle with the roof fully opened.
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MyKeyis successfully programmed. Make sure you label it so you can
distinguish it from the admin keys.Note:To program the optional
settings go to Step 2 in theProgramming MyKeyoptional settings
section. If your vehicle is equipped with remote start, see theUsing
MyKeywith remote start systemssection.
Note:All MyKeyscan be cleared within the same key cycle that a
MyKeywas created, otherwise an admin key is required to clear all
MyKeys. To clear all MyKeysgo to Step 2 in theClear MyKey
section.
Programming MyKeyoptional settings
Turn the ignition on using an admin key. To program the optional
settings, use the message center buttons to do the following:
1. Get into the main menu, select Settings then MyKey by pressing OK
or the > button.
2. Use the up or down arrow to get to any optional feature.
3. Press OK or the > button to bring up settings for the selected feature.
4. Press OK or the > button to make your choice.
Clear MyKey
To reset all MyKeysas admin keys, do the following:
1. Get into the main menu, select Settings then MyKey by pressing OK
or the > button.
2. Press the down arrow to get to Clear All and press the OK button.
3. Hold the OK button until ALL MYKEYS CLEARED is displayed.
Check MyKeysystem status
The vehicle information will provide the status of the following MyKey
parameters:
•MYKEY MILES — This odometer only tracks mileage when a MyKey
is used. If mileage does not accumulate as expected, then the MyKey
is not being used by the intended user. The only way to reset this
odometer to zero is by clearing MyKey. If this odometer is lower than
the last time you checked, then the MyKeysystem has been recently
cleared.
•# MYKEY(S) — Indicates how many MyKeysare programmed to the
vehicle. Can be used to detect deletion of a MyKey.
•# ADMIN KEY(S) — Indicates how many admin keys are programmed
to the vehicle. Can be used to detect if an additional spare key has
been programmed to the vehicle.
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