service FORD FOCUS 2012 3.G Owner's Manual

•“Vehicle Health Report” (if equipped, U.S. only): Say to run a
health report.
•“ Services” (if equipped, U.S. only): Say to access the SYNC
Services portal.
System interaction and feedback
The system provides feedback through audible tones, prompts, questions
and spoken confirmations depending on the situation and the chosen
level of interaction (voice settings). You can customize your VR system
to provide more or less instruction and feedback.
The default setting is to a higher level of interaction in order to be of
more help when you are first using the system. You can change these
settings at any time.
Adjusting the interaction level
1. Press
and when prompted, say, “Voice settings”.
2. You can say any of the following commands:
•“Interaction mode standard” / “Interaction mode advanced”
Standardinteraction provides more detailed interaction and
guidance whileadvancedhas less audible interaction and more
tone prompts. The system defaults to the standard setting.
•“Confirmation prompts on” / “Confirmation prompts off”
Confirmation promptsare short questions the system asks when
it is not sure of your request or when there are multiple possible
responses to your request. (For example, the system may ask,
“Phone, is that correct?”) If turned off, the system will simply
make a best guess as to what you requested and you may still
occasionally be asked to confirm settings.
•“Phone candidate lists on” / “Phone candidate lists off”
•“Media candidate lists on” / “ Media candidate lists off”
The system createscandidate listswhen it has the same
confidence level of several options based on your voice command.
When turned on, the system may submit back as many as four
possibilities for clarification.
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At any time, you can say the following global commands:
•SYNC•USB
•Line in•Bluetooth Audio
•Phone•Voice settings
•Cancel•Vehicle Health Report (if
equipped, U.S. only)
•Services (if equipped, U.S. only)•Help
Making a call
To make a call, press
and when prompted say:
•“Call <name>” or
•“Dial” and the desired number. When the system confirms the
number, say “Dial” again to initiate the call.
Note:To erase the last spoken digit, say “Delete” or press
. To erase
all spoken digits, say “Clear” or press and hold
.
To end a call:
•Select ‘End’ on-screen using the system’s soft keys beneath the audio
system
•Press and hold PHONE on the audio system
•Press and hold
on the steering wheel controls
Answering an incoming call
During an incoming call, you will hear an audible ring. You can then:
•Answer the call by pressing
or PHONE.
•Reject the call by pressing and holding
or PHONE.
•Ignore the call by doing nothing.
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+ Denotes submenus with additional menu items
Scrolling through the menus:Use
/to scroll through the menu
options.
PHONE or Phone Redial
Call History OK
Phone book
Text Message OK
Phone Settings OK
Services
911 Assist
Vehicle Health Report OK User Preferences +
Applications
System Settings OK
Exit Phone
Call History Incoming
Call History Outgoing
Call History Missed
Return
Send Text Message?
Download Unread Msgs
Delete All Messages?
Return
Phone Status
Set Ringer
Message Notification
Modify Phonebook
Auto Download
Return
Bluetooth Devices +
Advanced +
Return
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Accessing features through the phone menu
SYNC’s phone menu allows you to redial a number, access your call
history and phone book and send text messages as well as accessing
phone and system settings. You can also access advanced features such
as 911 Assist™, Vehicle Health Report and SYNC Services.
To access your phone menu:
1. Press PHONE or
to enter thePhone Menu.
2. Scroll to cycle through the following features:
Phone Redial: Redials the last number called (if available).
•Press OK to select and press OK again to confirm. The display
will indicateRedialingas it is placing the call.
Call History:This is a phone dependent featurewhich allows you to
access any previously dialed, received or missed calls while your phone
has been connected to SYNC.
1. Press OK to select.
2. Scroll to select fromCall History Incoming,Call History
OutgoingorCall History Missed. Press OK to enter the chosen
menu and scroll to cycle through your calls.
3. Press OK, PHONE or
to call the desired selection.
Note:SYNC will attempt to automatically re-download your phone
book / call history each time your phone connects to SYNC (if the
auto download feature is on and yourBluetoothenabled cellular
phone supports this feature).
Phonebook:This is a phone and speed dependent featurewhich
allows you to access your downloaded phonebook.
1. Press OK to confirm and enter.Note:If your phonebook has less
than 255 listings, they will appear alphabetically in flat file mode. If
there are more, they will be organized into alphabetical categories.
2. Scroll until the desired contact appears and press OK.
3. Press OK or PHONE or
to call the contact.
Note:SYNC can support downloading up to approximately 2,000
entries perBluetoothenabled cellular phone .
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Text Message:This is a phone dependent featurewhich enables you
to send, download and delete text messages.
•Please refer toText Messagingin the following section for
complete information.
Phone Settings:These are phone dependent featureswhich allow
you to view your phone’s status, set a ring tone, select your message
notification, change phone book entries and also to automatically
download your cellular phone among other features.
•Please refer toPhone Settingsin the following section for
complete information.
Services(if equipped): Select to access the SYNC services portal where
you can request various types of information, traffic reports and
directions.
•Refer toSYNC Serviceslater in this chapter.
911 Assist(if equipped): When used properly, this can place an
emergency call to a 911 operator for you after an accident.
•Refer to911 Assistlater in this chapter.
Vehicle Health Report(if equipped): Enables you to run and receive a
diagnostic report card on your vehicle.
•Refer toVehicle Health Reportlater in this chapter.
Applications:This listing will show you any software applications which
have been downloaded.
•Press OK to select and view the application (s).
System Settings: Press OK to accessBluetooth Devicesmenu listings
(add, connect, set as primary, on/off, delete) as well as Advanced menu
listings (prompts, languages, defaults, master reset, install application
and system information).
•Refer toBluetooth Devicesmenu andAdvancedmenu options in
the following sections for more information.
Exit Phone Menu: Press OK when this appears in the display to exit
the phone menu.
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See the following sections for more information and also the following
graphic for the system settings menu layout.
Scrolling through the menus:Use
/to scroll through the menu
options.
PHONE or Phone Redial
Call History
Phone book
Text Message
Phone Settings
Services
911 Assist
Vehicle Health Report
Applications
System Settings OK
Exit Phone
Bluetooth Devices
Advanced
ReturnAdd Bluetooth Device
Connect Bluetooth Device
Set Primary Phone
Set Bluetooth on/off
Delete Device
Delete All Devices
Return
Prompts
Languages
Factory Defaults
Master Reset
Install Application?
System Info
Return
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Languages: Allows you to choose from three languages:English,
FrancaisandEspanol. Once selected, all of SYNC’s radio displays and
prompts will be in the selected language.
1. Press OK to select and then scroll throughEnglish,Francais
andEspanol.
2. Press OK when the desired selection appears in the display.
Note:If you change the language setting, the display will indicate
that the system is updating. When complete, SYNC will take you
back to theAdvancedmenu.
Factory Defaults: Allows you to return to the factory default settings.
This selection will NOT erase your indexed information (phonebook, call
history, text messages and paired devices).
1. Press OK to select and then press OK again whenRestore
Defaults?appears in the display.
2. Press OK to confirm.
Master Reset: Allows you to completely erase ALL information stored
on SYNC (all phonebook, call history, text messages and all paired
devices) and return to the factory default settings.
•Press OK to select. The display will indicate when complete and
SYNC will take you back to theAdvancedmenu.
Install Application?: Allows you to install applications you have
downloaded.
•Press OK and scroll to select. Press OK to confirm.
System Info: Allows you to access the Auto Version number as well as
the FDN number.
•Press OK to select.
Return: Press OK to exit the current menu.
Accessing and using your SYNC applications and Services
(if equipped)
In addition to the standard phone and media options which SYNC offers,
your system also includes advanced features such as:
•911 Assist™:Can alert 911 in the event of an emergency.
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•Vehicle Health Report (if equipped, U.S. only):Provides a
diagnostic and maintenance report card of your vehicle.
•Traffic, Directions and Information (if equipped, U.S.
only):Provides access to Traffic, Directions and information such
as travel, horoscopes, stock prices and more.
In order for these features to work, your cellular phone must be
compatible with SYNC. To check your phone’s compatibility, please visit
www.SyncMyRide.com or www.syncmaroute.ca.
Refer to the following sections for more information on each feature.
SYNCServices: Traffic, Directions & Information (TDI), if
equipped, U.S. only
Note: SYNCwith Traffic, Directions & Information Services
requires activation prior to use. Visit www.SyncMyRide.com to
registeras youmustregister to use the service. You must also have a
paired and connectedBluetoothenabled cellular phone in order to
connect to SYNCTraffic, Directions & Information Services. Refer to
thePhone Featureschapter for pairing instructions.
SYNCServices uses advanced vehicle sensors, integrated GPS
technology and comprehensive map and traffic data, to give you
personalized traffic reports, precise turn-by-turn directions, business
search, news, sports, weather and more. For a complete list of services,
or to learn more, please visit www.SyncMyRide.com.
To connect to SYNCTraffic, Directions & Information Services
using voice commands:
1. Press
.
2. When prompted, say, “Services”. This initiates an outgoing call to
SYNCTDI Services using your paired and connectedBluetoothenabled
cellular phone.
3. Once connected, follow the voice prompts to request your desired service
such as “Traffic” or “Directions”. You can also say, “What are my choices?”
to receive a complete list of available services from which to choose.
4. To return to the services main menu, say “Services” or for help, simply
say, “Help”.
To connect to SYNCTraffic, Directions & Information Services
using the phone menu:
1. Press
or PHONE to enter thePhone Menu.
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2. Scroll repeatedly untilServicesappears in the display.
3. Press OK to confirm and enter the Services menu. The display will
indicate the system is connecting.
4. Press OK. SYNCwill initiate the call to the services portal.
5. Once connected, follow the voice prompts to request your desired
Service such as Traffic or Directions. You can also say, “What are my
choices?” to receive a complete list of available services from which to
choose.
6. To return to the services menu, say “Services” or for help, simply say,
“Help”.
To disconnect from SYNCServices (TDI) you can:
•Press and hold the phone button (
) on the steering wheel.
•Say “Goodbye” from the SYNC Services main menu.
Receiving Turn by Turn Directions:
1. When connected to the Services portal, say “Directions” or “Business
Search”.
2. Follow the voice prompts to select your Destination. Once your
destination is selected, your current vehicle location is uploaded and a
route based on current traffic conditions is calculated and sent back to
your vehicle . After the route download is complete, the phone call is
automatically ended. You will receive driving instructions via audible
prompts.
3. While on an active route, you can select or say ‘Route Summary or
‘Route Status’ to view the Route summary turn list or the Route Status
ETA. You can also turn voice guidance on or off, cancel the route or
update the route.
Personalizing Traffic, Directions and Information:Your Traffic,
Directions and Information Services can be personalized to provide
quicker access to your most used or favorite information. You can save
address points such as, ‘work’ or ‘home’. You can also save favorite
information like sports teams, such as ‘Detroit Lions’, or a news category.
To learn more, log onto www.SyncMyRide.com.
Push to interrupt:You can, at any time while you are connected to
SYNC TDI Services, press
to interrupt a voice prompt or an audio
clip (such as a sports report) and say your voice command.
Portable:Your SYNC TDI Services subscription is associated with your
Bluetoothenabled cellular phone number, not your VIN (Vehicle
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Identification Number). Thus, you can use your SYNC TDI Service with
any vehicle equipped with Traffic, Directions and Information. Simply
pair and connect your phone to any vehicle equipped with Traffic,
Directions and Information and continue enjoying your personalized
services.
Note:The driver is ultimately responsible for the safe operation of the
vehicle, and therefore, must evaluate whether it is safe to follow the
suggested directions. Any navigation features are provided only as an aid.
Make your driving decisions based on your observations of local
conditions and existing traffic regulations. Do not follow the route
suggestions if doing so would result in an unsafe or illegal maneuver, if
you would be placed in an unsafe situation, or if you would be directed
into an area that you consider unsafe. Maps used by this system may be
inaccurate because of errors, changes in roads, traffic conditions or
driving conditions.
Note:When you connect to Traffic, Directions and Information, the
service uses GPS technology and advanced vehicle sensors to collect the
vehicle’s current location, travel direction and speed to help provide you
with the directions, traffic reports, or business searches you request.
Further, to provide the services you request and for continuous
improvement, the service may collect and record call details and voice
communications. For more information, see Traffic, Directions and
Information, Terms and Conditions at www.SyncMyRide.com. If you do
not want Ford or its service providers to collect the vehicle travel
information or other information identified in the Terms and Conditions,
do not activate or use the service.
Note: SYNCwith Traffic, Directions & Information Services
requires activation prior to use. Visit www.SyncMyRide.com to
register.Standard phone and message rates may apply. Subscription
may be required. To register and check your eligibility for free services,
log onto www.SyncMyRide.com.
Note: Traffic, Directions & Information Services will not function
properly if you have enabled caller ID blocking on your mobile
phone. Prior to using SYNC TDI Services, ensure that your mobile
phone is not blocking caller ID.
911 Assist™ (if equipped)
For 911 Assist™ to function properly, the vehicle must have
battery power after the crash, the cell phone must be previously
paired, connected to SYNC, and continue to function properly
with the ability to make and maintain a 911 call initiated by
SYNC, and the 911 Assist™ feature must be previously enabled
(set to ON).
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