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3. Shift into park (P).
4. Fully press the accelerator pedal.
5. Briefly press the push button ignitionswitch.
Fast Restart
The fast restart feature allows you torestart your vehicle within 20 seconds ofswitching it off, even if it does not detecta valid passive key.
Within 20 seconds of switching the engineoff, press the brake pedal and press thepush button ignition switch. After 20seconds, you can no longer start yourvehicle if it does not detect a valid passivekey.
Once your vehicle starts, it remains runninguntil you press the push button ignitionswitch, even if your vehicle does not detecta valid passive key. If you open and closea door while your vehicle is running, thesystem searches for a valid passive key.After 20 seconds, you can no longer startyour vehicle if it does not detect a validpassive key.
Automatic Engine Shutdown
This feature automatically shuts downyour vehicle if it has been idling for anextended period. The ignition also turns offto save battery power. Before your vehicleshuts down, a message appears in theinformation display showing a timercounting down. If you do not intervenewithin 30 seconds, your vehicle shutsdown. Another message appears in theinformation display to inform you that yourvehicle has shut down to save fuel. Startyour vehicle as normal.
Automatic Engine Shutdown Override
Note: You cannot permanently switch offthe automatic shutdown. When you switchit off temporarily, it turns on at the nextignition cycle.
You can stop the shutdown, or reset thetimer, at any point before the 30-secondcountdown has expired by doing any of thefollowing:
•Interacting with your vehicle, forexample pressing the brake oraccelerator pedal.
•You can temporarily switch off theshutdown any time the ignition is onusing the information display. SeeInformation Displays (page 94).
•During the countdown beforeshutdown, you are prompted to pressOK or RESET (depending on your typeof information display) to temporarilyswitch the feature off (for the currentignition cycle only).
Stopping the Engine When YourVehicle is Stationary
Note:The ignition, all electrical circuits andall warning lamps and indicators will beturned off.
Note:If your vehicle is left running for 30minutes without any interaction, itautomatically shuts down.
1. Apply the parking brake.
2. Shift into park (P).
3. Briefly press the push button ignitionswitch.
Stopping the Engine When YourVehicle is Moving
WARNING
Switching off the engine when thevehicle is still moving will result in aloss of brake and steering assistance.The steering will not lock, but higher effortwill be required. When the ignition isswitched off, some electrical circuits,including air bags, warning lamps andindicators may also be off. If the ignitionwas turned off accidentally, you can shiftinto neutral (N) and re-start the engine.
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Starting and Stopping the Engine
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1.Shift into neutral and use the brakes tobring your vehicle to a safe stop.
2. When your vehicle has stopped, shiftinto park (P).
3. Apply the parking brake.
4.Press and hold the push button ignitionswitch, or press it three times withintwo seconds.
Guarding Against Exhaust Fumes
WARNING
If you smell exhaust fumes insideyour vehicle, have your vehiclechecked by your authorized dealerimmediately. Do not drive your vehicle ifyou smell exhaust fumes. Carbonmonoxide is present in exhaust fumes.Take precautions to avoid its dangerouseffects.
Important Ventilating Information
If you stop your vehicle and then leave theengine idling for long periods, werecommend that you do one of thefollowing:
•Open the windows at least 1 in (3 cm).
•Set your climate control to outside air.
ENGINE BLOCK HEATER (If
Equipped)
WARNINGS
Failure to follow engine block heaterinstructions could result in propertydamage or serious personal injury.
Do not use your heater withungrounded electrical systems ortwo-pronged adapters. There is a riskof electrical shock.
Note:The heater is most effective whenoutdoor temperatures are below 0°F(-18°C).
The heater acts as a starting aid bywarming the engine coolant. This allowsthe climate control system to respondquickly. The equipment includes a heaterelement (installed in the engine block) anda wire harness. You can connect thesystem to a grounded 120-volt ACelectrical source.
We recommend that you do the followingfor a safe and correct operation:
•Use a 16-gauge outdoor extension cordthat is product certified byUnderwriter’s Laboratory (UL) orCanadian Standards Association(CSA). This extension cord must besuitable for use outdoors, in coldtemperatures, and be clearly markedSuitable for Use with OutdoorAppliances. Do not use an indoorextension cord outdoors. This couldresult in an electric shock or become afire hazard.
•Use as short an extension cord aspossible.
•Do not use multiple extension cords.
•Make sure that when in operation, theextension cord plug and heater cordplug connections are free and clear ofwater. This could cause an electricshock or fire.
•Make sure your vehicle is parked in aclean area, clear of combustibles.
•Make sure the heater, heater cord andextension cord are firmly connected.
•Check for heat anywhere in theelectrical hookup once the system hasbeen operating for approximately 30minutes.
•Make sure the heater system ischecked for proper operation beforewinter.
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Starting and Stopping the Engine
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Settings
ECO CruiseDriver Assist
Low Engine Use
The low engine use mode is equipped onEnergi models only. The Low Engine Usemode maintains proper engine lubricationat sufficient temperature, and will activateautomatically when you drive your vehiclewith limited engine operation. When yourvehicle is in low engine use mode, yourvehicle will automatically run the engineas necessary.
Note:If your vehicle is in low engine usemode when you start your vehicle, amessage will appear in the informationdisplay. See Information Messages (page103).
If you select the EV Now mode while thevehicle is in the low engine use mode, EVNow mode will be suspended for as longas you are in low engine use mode. The lowengine use mode will resume the next timeyou start your vehicle and willautomatically stop when no longer needed.
Note:Cold temperatures will affect theengine warm up time and the low engineuse mode may operate more frequently.
Note:An oil change is not required but givesyou the option of not running a low engineuse cycle. Resetting the oil life monitoringsystem will suspend the low engine usemode.
Fuel Freshness
See Fuel Quality (page 154).
ECOSELECT (If Equipped)
EcoSelect is a drive mode for non plug-invehicles designed to offer the best possiblefuel economy with tradeoffs in vehicleperformance and comfort.
To switch EcoSelect on, pressthe ECO button.
A graphic displays on your informationdisplay when EcoSelect is on.
Your vehicle will remember the lastselected mode whenever you start yourvehicle.
EcoSelect allows your vehicle to operatemore efficiently. You will notice:
•Less aggressive cooling.
•Softer acceleration.
•Increased deceleration when coasting.
•Changes in engine behavior.
•ECO cruise control activation.
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You can modify the lighting ring, refer tothe Charge Port Light Ring Settings. SeeSYNC™ 3 (page 365).
Disconnecting the Charging Coupler
Note:Do not pull the wall plug from thewall while your vehicle is charging. Doing somay damage the outlet and the cord.
1. Remove the lock from the chargingcoupler button.
2. Press the button on the chargingcoupler.
3. While holding the button, remove thecharging coupler from the charge portreceptacle on your vehicle.
4.Close the charge port door by pressingthe indentation on the charge portdoor. Continue pressing the indentationwhile the door rotatescounterclockwise and closes.
HIGH VOLTAGE BATTERY CUT-
OFF SWITCH
The high-voltage shut off operation shutsoff power from the high-voltage batteryafter a collision, or if your vehicle receivesa substantial physical jolt.
To reactivate your vehicle after eitherevent, perform the following steps:
1. Turn the ignition off.
2. Turn the ignition on.
3.If your vehicle is not powered after thissequence, repeat steps 1 and 2 up totwo more times.
For vehicles equipped with a push buttonstart system:
1. Press the START/STOP button toturn ignition off.
2. Press the brake pedal and press theSTART/STOP button.
3.If your vehicle is not powered after thissequence, repeat steps 1 and 2 up totwo more times.
Note:During this process, your vehicle willdetect if the electrical system is safe andreactivate. Once your vehicle determinesthe electrical system safe, you can start yourvehicle as you would normally by eitherturning the ignition key or by pressing thebrake in combination with theSTART/STOP button.
Note:In the event your vehicle does notreactivate after the third key cycle, contactan authorized dealer.
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Reverse (R)
With the selector in reverse (R), yourvehicle moves backward. Always come toa complete stop before shifting into andout of reverse (R).
Neutral (N)
With the selector in neutral (N), yourvehicle can be started and is free to roll.Hold the brake pedal down while in thisposition.
Stay in Neutral Mode
Note:Always put your vehicle in Stay inNeutral mode when entering an automaticcar wash. Failure to do this could result invehicle damage not covered by warranty.
Stay in Neutral mode allows your vehicleto stay in neutral when you exit yourvehicle. Your vehicle must be stationary toenter this mode.
To enter Stay in Neutral mode:
•Move the transmission selector toneutral (N).
•A message will appear in yourinformation display screen promptingyou to press the low (L) button.
•Press the low (L) button again to enterStay in Neutral mode.
To exit Stay in Neutral mode, select a gearother than low (L).
A message will appear in your informationdisplay screen when your vehicle hasentered Stay in Neutral mode.
Drive (D)
Drive (D) is the normal driving position forthe best fuel economy.
Grade Assist
Press the grade assist button to activategrade assist. The grade assist lamp willappear in the instrument cluster. Press thebutton again to switch the system off.
Grade assist:
•Provides additional grade braking witha combination of engine motoring andhigh-voltage battery charging to helpmaintain vehicle speed whendescending a grade.
•As your vehicle determines the amountof engine motoring and high-voltagebattery charging, you may notice theengine speed increasing anddecreasing to help maintain yourvehicle speed when descending agrade.
•The grade assist lamp in the instrumentcluster is illuminated.
Low (L)
•Provides maximum engine braking.
•The transmission may be shifted intolow (L) at any vehicle speed.
•Is not intended for use under extendedor normal driving conditions and resultsin lower fuel economy.
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This program is separate from the NewVehicle Limited Warranty, but the coverageis concurrent with the powertrain coverageperiod of your vehicle.
Canadian customers who require roadsideassistance, call 1-800-665-2006.
Vehicles Sold in Canada: UsingRoadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference.
In Canada, this card is found in theWarranty Guide in the glove compartmentof your vehicle.
Vehicles Sold in Canada: RoadsideAssistance Program Coverage
The service is available 24 hours a day,seven days a week.
Canadian roadside coverage and benefitsmay differ from the U.S. coverage.
For complete program coverage detailsyou may contact your dealer, you can callus in Canada at 1-800-665-2006, or visitour website at www.ford.ca.
HAZARD WARNING FLASHERS
Note:If used when the vehicle is notrunning, the battery will lose charge. Theremay be insufficient power to restart yourvehicle.
The hazard warning button islocated on the instrument panel.Use it when your vehicle iscreating a safety hazard for othermotorists.
•Press the button to turn on the hazardwarning function, and the front andrear direction indicators will flash.
•Press the button again to turn themoff.
FUEL SHUTOFF
WARNING
Failure to inspect and, if necessary,repair fuel leaks after a collision mayincrease the risk of fire and seriousinjury. Ford Motor Company recommendsthat the fuel system be inspected by anauthorized dealer after any collision.
In the event of a moderate to severecollision, this vehicle has a fuel pumpshut-off feature that stops the flow of fuelto the engine. Not every impact will causea shut-off.
Should your vehicle shut off after acollision, you may restart your vehicle.
For vehicles equipped with a key system:
1. Switch off the ignition.
2. Switch on the ignition.
3. Check the information display for theReady to Drive light as the gasolineengine may not start, but the electricmotor may be running. If you do not seethe Ready to Drive light, repeat Steps1 and 2 up to two more times.
For vehicles equipped with a push buttonstart system:
1. Press the push button start to switchoff the ignition.
2. Press the brake pedal and press thepush button start to switch on theignition.
3. Check the information display for theReady to Drive light as the gasolineengine may not start, but the electricmotor may be running. If you do not seethe Ready to Drive light, repeat Steps1 and 2 up to two more times.
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Roadside Emergencies
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Protected componentsFuse amp ratingFuse or relay number
Keypad.5A210Cell phone passport module.
Not used (spare).5A211
Climate control.7.5A212Gear shift.
Steering wheel column.7.5A213Instrument cluster.Datalink logic.
Extended power module.10A214
Datalink-gateway module.10A215
Child lock.15A116Decklid release.
Not used (spare).5A217
Push button start stop switch.5A218
Extended power module.7.5A219
Adaptive headlamps.7.5A220
Humidity and in–car temperature sensor.5A221
Pedestrian sounder.5A222
Delayed accessory (power inverter logic,moonroof logic, driver master switch).10A123
Central lock unlock.20A124
Driver door (window, mirror).30A125
Front passenger door (window, mirror).30A126
Moonroof.30A127
Amplifier.20A128
Rear driver side door (window).30A129
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Fuses
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5. Remove the warning sticker found onthe casing/housing and place it on thetop of the instrument panel or thecenter of the dash.
6. Start the vehicle leave the enginerunning so the compressor does notdrain the vehicle’s battery.
7. Turn dial (A) clockwise to the sealantposition. Turn the kit on by pressing theon/off button (B).
8.Inflate the tire to the pressure listed onthe tire label located on the driver'sdoor or the door jamb area. The initialair pressure gauge reading may indicatea value higher than the label pressurewhile the sealing compound is beingpumped into the tire. This is normal andshould be no reason for concern. The
pressure gauge reading will indicatethe tire inflation pressure after about30 seconds of operation. The final tirepressure should be checked with thecompressor turned OFF in order to getan accurate pressure reading.
9. When the recommended tire pressureis reached, turn off the kit, unplug thepower cable, and disconnect the hosefrom the tire valve. Re-install the valvecap on the tire valve and return the kitto the stowage area.
10.Immediately and cautiously, drive thevehicle 4 miles (6 kilometers) todistribute the sealant evenly insidethe tire. Do not exceed 50 mph (80km/h).
11.After 4 miles (6 kilometers), stop andcheck the tire pressure. See Secondstage: Checking tire pressure.
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AppLink issues
Possible solution(s)Possible cause(s)Issue
login on the app on thephone before using themwith AppLink. Also, somemay have a "Ford SYNC"setting, so check the app'ssettings menu on the phone.
Closing and restarting appsmay help SYNC find theapplication if you cannotdiscover it inside the vehicle.On an Android device, ifapps have an "Exit' or 'Quit'
Sometime apps do notproperly close and re-opentheir connection to SYNC,over ignition cycles, forexample.
My phone is connected, myapp(s) are running, but I stillcannot find any apps.
option, select that thenrestart the app. If the appdoes not have that option,you can also manually"Force Close" the app bygoing to the phone's settingsmenu, selecting 'Apps.' thenfinding the particular appand choosing 'Force stop.'Don't forget to restart theapp afterwards, then select"Find New Apps" on SYNC.
On an iPhone with iOS7+, toforce close an app, doubletab the home button thenswipe up on the app to closeit. Tab the home buttonagain, then select the appagain to restart it. After afew seconds, the app shouldthen appear in SYNC'sMobile App's Menu.
Reset the Bluetooth on yourphone by turning it off andthen turning Bluetooth backon. If you are in your vehicle,SYNC should be able toautomatically re-connect toyour phone if you press the"Phone" button.
There is a Bluetooth bug onsome order versions of theAndroid operating systemthat may cause apps thatwere found on your previousvehicle drive to not be foundagain if you have not turnedoff Bluetooth.
My Android phone isconnected, my app(s) arerunning, I restarted them,but I still cannot find anyapps.
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SYNC™
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InformationOption
Missed callsOutgoing callsIncoming callsAll callsQuickdial
If you are on a call, the call information is displayed on the information display.
If you are receiving a call, you can accept it by selecting OK on the right-handsteering wheel controls.
* Depending on your vehicle options, all of these choices may not display.
Use the OK and arrow buttons on the rightside of your steering wheel to scrollthrough the available modes.
The selection menu expands and differentoptions appear.
•Press the up and down arrows to scrollthrough the modes.
•Press the right arrow to enter the mode,use the left arrow to exit the mode.
•Press the up and down arrows to makeadjustments within the chosen mode.
•Press OK to confirm your selection.
Note:If your vehicle is not equipped withnavigation, compass appears in the displayinstead of navigation. If you press the rightarrow to go into the compass menu, you cansee the compass graphic. The compassdisplays the direction in which the vehicleis traveling, not true direction (for example,if the vehicle is traveling west, the middleof the compass graphic displays west; northdisplays to the left of west though its truedirection is to the right of west).
Using the Steering Wheel Controls
Depending on your vehicle and optionpackage, you can use different controls onyour steering wheel to interact with thetouchscreen system in different ways.
VOL: Control the volume of audio output.
Mute: Mute the audio output.
Voice: Press to start a voice session. Pressagain to stop the voice prompt andimmediately begin speaking. Press andhold to end a voice session.
SEEK NEXT:
•While in radio mode, press to seekbetween memory presets.
•While in USB, Bluetooth Audio or CDmode, press to seek between songs orpress and hold to fast seek.
SEEK PREVIOUS:
•While in radio mode, press to seekbetween memory presets.
•While in USB, Bluetooth Audio or CDmode, press to seek between songs orpress and hold to fast seek.
PHONE ACCEPT: Press to answer a callor switch between calls.
PHONE REJECT: Press to end a call orreject an incoming call.
Note:On some models,SEEK NEXT maybe combined with PHONE REJECT andSEEK PREVIOUS may be combined withPHONE ACCEPT.
M:Touch the control repeatedly to switchbetween media sources (modes).
See Steering Wheel (page 67).
Using Your Bezel Controls
Depending on your vehicle and optionpackage, you may also have these controlson your instrument panel:
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SYNC™ 3