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WARNING:The EPS system has diagnostics checks that
continuously monitor the EPS system to ensure proper operation
of the electronic system. When an electronic error is detected, the
message POWER STEERING ASSIST FAULT will be displayed in the
message center. If this happens, stop the vehicle in a safe place, and
turn off the engine. After at least 10 seconds, reset the system by
restarting the engine, and watch the message center for POWER
STEERING ASSIST FAULT. If the message returns, or returns while
driving, take the vehicle to your dealer to have it checked. With the
message displayed, the steering assist is turned off, making the vehicle
harder to steer.
WARNING:If the message SERVICE POWER STEERING is
displayed in the message center, the EPS system has detected a
problem with the system function. On the next key cycle the message
SERVICE POWER STEERING NOW will be displayed and steering
assist will be removed until the steering system is serviced. Have your
vehicle taken to the nearest dealer as soon as possible.
If the steering wanders or pulls, check for:
•an improperly inflated tire
•uneven tire wear
•loose or worn suspension components
•loose or worn steering components
•improper steering alignment
A high crown in the road or high crosswinds may also make the steering
seem to wander/pull.
Speed sensitive steering
The steering in your vehicle is speed sensitive. At lower speeds the assist
is increased to improve maneuverability.
If the amount of effort required to steer your vehicle changes while
driving at a constant vehicle speed, have the power steering system
checked by your authorized dealer.
BRAKE-SHIFT INTERLOCK
This vehicle is equipped with a brake-shift interlock feature that prevents
the gearshift lever from being moved from P (Park) when the ignition is
in the on position unless the brake pedal is pressed.
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If you cannot move the gearshift lever out of P (Park) with ignition in
the on position and the brake pedal pressed, it is possible that a fuse has
blown or the vehicle’s brakelamps are not operating properly. Refer to
Fuses and relaysin theRoadside Emergencieschapter.
If the fuse is not blown and the brakelamps are working properly, the
following procedure will allow you to move the gearshift lever from P
(Park):
1. Apply the parking brake, turn the
ignition key to the off position, and
remove the key.
2. Using a screwdriver (or similar
tool), carefully pry off and remove
the chrome trim ring (1) from the
shifter base.
3. Open the storage compartment
lid and carefully pry the trim panel
(2) up from rear attachments on the
storage compartment and disconnect it from the console to expose the
inside of the gearshift.
4. Locate the brake shift interlock
lever on the driver’s side of the
shifter assembly.
5. Apply the brake pedal. Using a
screwdriver (or similar tool), press
and hold the brake shift interlock
lever while pulling the gearshift
lever out of the P (Park) position
and into the N (Neutral) position.
6. Install the trim panel (2) and
chrome ring (1) in reverse order.
7. Apply brake pedal, start the vehicle, and release the parking brake.
See your authorized dealer as soon as possible if this procedure
is used.
WARNING:Do not drive your vehicle until you verify that the
brakelamps are working.
1
2
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WARNING:Always set the parking brake fully and make sure
the gearshift is latched in P (Park). Turn the ignition to the off
position and remove the key whenever you leave your vehicle.
WARNING:If the parking brake is fully released, but the brake
warning lamp remains illuminated, the brakes may not be
working properly. See your authorized dealer.
ELECTRONICALLY-CONTROLLED CONTINUOUSLY VARIABLE
TRANSMISSION (eCVT) OPERATION
Understanding the gearshift positions of the eCVT
P (Park)
This position locks the transmission
and prevents the front wheels from
turning.
To put your vehicle in gear:
•Start the engine
•Release the parking brake
•Press the brake pedal
•Move the gearshift lever into the
desired gear
To put your vehicle in P (Park):
•Come to a complete stop
•Move the gearshift lever and
securely latch it in P (Park)
WARNING:Always set the parking brake fully and make sure
the gearshift is latched in P (Park). Turn the ignition to the off
position and remove the key whenever you leave your vehicle
R (Reverse)
With the gearshift lever in R (Reverse), the vehicle will move backward.
Always come to a complete stop before shifting into and out of R
(Reverse).
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N (Neutral)
With the gearshift lever in N (Neutral), the vehicle is free to roll; hold
the brake pedal down while in this position. Because of the unique
nature of the hybrid vehicle, the engine will not start in the N (Neutral)
position.
The vehicle does not charge the high voltage battery in the N
(Neutral) position. Do not idle the vehicle in N (Neutral) for
extended periods as this will discharge your high voltage battery.
D (Drive)
The normal driving position for the best fuel economy.
L (Low)
•Provides maximum engine braking.
•The transmission may be shifted into L (Low) at any vehicle speed.
WARNING:When parking, do not use the gearshift in place of
the parking brake. Always set the parking brake fully and make
sure that the gearshift is securely latched in P (Park). Turn off the
ignition whenever you leave your vehicle. Never leave your vehicle
unattended while it is running. If you do not take these precautions,
your vehicle may move unexpectedly and injure someone.
If your vehicle gets stuck in mud or snow
If your vehicle gets stuck in mud or snow, it may be rocked out by
shifting between forward and reverse gears, stopping between shifts in a
steady pattern. Press lightly on the accelerator in each gear.
Do not rock the vehicle if the engine is not at normal operating
temperature or damage to the transmission may occur.
Do not rock the vehicle for more than a minute or damage to the
transmission and tires may occur, or the engine may overheat.
REVERSE SENSING SYSTEM (IF EQUIPPED)
The Reverse Sensing System (RSS) sounds a tone to warn the driver of
obstacles near the rear bumper when the R (Reverse) is selected and the
vehicle is moving at speeds less than 3 mph (5 km/h). The system is not
effective at speeds above 3 mph (5 km/h) and may not detect certain
angular or moving objects.
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The RSS detects obstacles up to six
feet (two meters) from the rear
bumper with a decreased coverage
area at the outer corners of the
bumper, (refer to the figures for
approximate zone coverage areas).
As you move closer to the obstacle,
the rate of the tone increases. When
the obstacle is less than 10 inches
(25.0 cm) away, the tone will sound
continuously. If the RSS detects a
stationary or receding object further
than 10 inches (25.0 cm) from the
side of the vehicle, the tone will
sound for only three seconds. Once
the system detects an object
approaching, the tone will sound
again.
While receiving a warning the radio volume will be reduced to a
predetermined level. After the warning goes away, the radio will return
to the previous value.
The RSS automatically turns on when the gearshift lever is placed in R
(Reverse) and the ignition is on. A control in the message center allows
the driver to disable the system. Refer toMessage centerin the
Instrument Clusterchapter for more information.
Keep the RSS sensors (located on the rear bumper/fascia) free
from snow, ice and large accumulations of dirt (do not clean the
sensors with sharp objects). If the sensors are covered, it will
affect the accuracy of the RSS.
If your vehicle sustains damage to the rear bumper/fascia, leaving
it misaligned or bent, the sensing zone may be altered causing
inaccurate measurement of obstacles or false alarms.
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CTA and Reverse Sensing System (RSS) interaction
CTA works along with the Reverse Sensing System (RSS) (if equipped).
Become familiar with the warning tones of both systems.
BLIS-CTA on/off and disable operation
The BLISand/or the CTA can be turned off via the message center.
Turning the BLISoff does not turn off the CTA and visa versa. If either
the BLISor CTA is turned off, the systems will automatically turn back
on at the next ignition key cycle. When either the BLISor CTA is
turned off, the message center displays BLIND SPOT SYS OFF and/or
CTA SYSTEM OFF. When the BLISor CTA system is off, the driver will
not receive alerts. Refer toMessage centerin theInstrument Cluster
chapter.
The BLIS-CTA can be disabled permanently even after an ignition key
cycle. This must be done by your dealership service technician.
Once either of the systems are disabled, enabling must also be performed
at the dealership. When disabled, the message center will display BLIND
SPOT DISABLED and/or CTA DISABLED.
BLIS-CTA fault operation
If the BLIS-CTA senses a fault on either the left or right sensor, the
BLISalert indicator will go ON and remain ON and the message center
will display BLIND SPOT SYSTEM FAULT or CROSS TRAFFIC SYSTEM
FAULT. For faults that may cause the associated left or right alert
indicator not to illuminate, only the message center faults will occur.
Blocked sensor
An extreme build up of materials on
the left and/or right quarter panel
fascias such as mud or snow can
cause degraded performance of the
BLIS. Also, heavy rain can cause
the same effect. The BLIScan
detect this degraded performance
and issue a blocked warning to the
driver via the message center. If condition is determined by the system,
the message center displays BLIND SPOT NOT AVAILABLE or CROSS
TRAFFIC NOT AVAILABLE warning and the appropriate left and/or right
exterior mirror alert indicator will illuminate. The message center
warning may be cleared by the driver but the exterior mirror alert
indicator will remain illuminated.
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WARNING:Just prior to the system recognizing a blocked
condition and alerting the driver, the number of missed objects
will increase. To help avoid injuries, NEVER use the BLISas a
replacement for using the side and rear view mirrors and looking over
your shoulder before changing lanes. BLISis not a replacement for
careful driving and only an assist.
Once blockage is removed, the system will require some driving time and
detection of at least two vehicle object prior to realizing it is unblocked,
or the driver can cycle the ignition key. If blocked and the ignition key is
cycled, the system resets to unblocked. If however blockage is still
present after the key cycle, the system will sense again that it is blocked
after driving in traffic.
The following table lists possible causes and actions for this message
being displayed:
The surface of the left or right
radar is dirty or obstructed in
some wayClean the fascia area in front of
the radar, either left or right side,
or remove obstruction.
The surface of the left or right
radar is not dirty or obstructedDrive normally in traffic for a few
minutes to allow the radar to
detect that it is no longer blocked.
Note:the vehicle must be in D
(Drive) and a few vehicles must
pass so that the BLIScan clear a
blocked state.
Heavy rainfall or heavy snowfall is
interfering with the radar signalsNo action required by the driver.
The system will automatically go
unblocked once the
rainfall/snowfall rate decreases or
stops. Do not use BLIS-CTA in
heavy rainfall or heavy snowfall.
Due to the nature of radar technology, it is possible to get a blockage
warning and not be blocked. This is rare and known as a false blockage
warning. A false blocked condition will either self clear or clear after a
key cycle.
Day and night brightness
The BLIS-CTA alert will automatically dim when the headlamp switch is
in the parking, on, or autolamp position, and night time darkness has
been detected by the sun sensor.
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•towing of your disabled vehicle
•emergency travel expense reimbursement
•travel planning benefits
In Canada, for uninterrupted Roadside Assistance coverage, you may
purchase extended coverage prior to your Basic Warranty’s Roadside
Assistance expiring. For more information and enrollment, contact
1-877-294-2582 or visit our website at www.ford.ca.
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment. In Canada, the card is
found in theCustomer Information Guidein the glove compartment.
U.S. Ford, Mercury and Lincoln vehicle customers who require Roadside
Assistance, call 1-800-241-3673.
Canadian customers who require roadside assistance, call
1-800-665-2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles (56 km). To obtain reimbursement
information, U.S. Ford, Mercury and Lincoln vehicle customers call
1-800-241-3673. Customers will be asked to submit their original
receipts.
Canadian customers who need to obtain reimbursement information, call
1-800-665-2006.
HAZARD FLASHER CONTROL
The hazard flasher control is located
on the instrument panel above the
radio. The hazard flashers will
operate when the ignition is in any
position or if the key is not in the
ignition.
Press in the flasher control and all front and rear direction signals will
flash. Press the flasher control again to turn them off. Use it when your
vehicle is disabled and is creating a safety hazard for other motorists.
Note:With extended use, the flasher may run down your battery.
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FUEL PUMP SHUT-OFF
In the event of a moderate to severe collision, this vehicle is equipped
with a fuel pump shut-off feature that stops the flow of fuel to the
engine. Not every impact will cause a shut-off.
Should your vehicle shut off after a collision due to this feature, you may
restart your vehicle by doing the following:
1. Turn the ignition switch to the off position.
2. Turn the ignition switch to the on position.
In some instances the vehicle may not restart the first time you try to
restart and may take one additional attempt.
WARNING:Failure to inspect and if necessary repair fuel leaks
after a collision may increase the risk of fire and serious injury.
Ford Motor Company recommends that the fuel system be inspected
by an authorized dealer after any collision.
FUSES AND RELAYS
Fuses
If electrical components in the
vehicle are not working, a fuse may
have blown. Blown fuses are
identified by a broken wire within
the fuse. Check the appropriate
fuses before replacing any electrical
components.
Note:Always replace a fuse with one that has the specified amperage
rating. Using a fuse with a higher amperage rating can cause severe wire
damage and could start a fire.
15
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Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
11 10A Not used (spare)
12 7.5A Power outside mirrors
13 5A SYNCmodule
14 10A Electronic finish panel (EFP)
radio and climate control buttons
module, Navigation display, Center
information display, GPS module
15 10A Climate control
16 15A Not used (spare)
17 20A Door locks, Trunk release
18 20A Heated seats
19 25A Amplifier
20 15A On-board diagnostic connector
21 15A Fog lamps
22 15A Front sidemarker lamps, Park
lamps, License plate lamp
23 15A High beam headlamps
24 20A Horn
25 10A Demand lamps/power saver relay
26 10A Instrument cluster battery power
27 20A Ignition switch
28 5A Radio crank sense circuit
29 5A Instrument cluster ignition power
30 5A Not used (spare)
31 10A Not used (spare)
32 10A Restraint control module
33 10A Not used (spare)
34 5A Not used (spare)
35 10A Reverse sensing system, Blind
spot information system, Heated
seats, Rearview camera, 110V
inverter
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