key FORD FUSION/HYBRID 2018 Repair Manual

Item
Immediately end a
phone call. You can
also press the
button on the
steering wheel.
End Call
Press this to access
the phone keypad.
Keypad
You can switch the
microphone off so
the caller does not
hear you.
Mute Item
Privacy Transfer the call to
the cell phone or
back to SYNC 3.
Text Messaging
Note: Downloading and sending text
messages using Bluetooth are cell
phone-dependent features.
Note: Certain features in text messaging
are speed-dependent and not available
when your vehicle is traveling at speeds over
3 mph (5 km/h).
Receiving a Text Message
When a new message arrives, an audible tone sounds and the screen displays a
pop-up with the caller name and ID, if supported by your cell phone. You can select: Action and Description
Menu Item
Have SYNC 3 read the message to you.
Hear It
View the text on the touchscreen.
View
To call the sender.
Call
You can select from 15 preset messages. Press the message
that you would like to use and confirm to send the message.
SYNC 3 confirms when the message is sent successfully.
Reply
To exit the screen.
Close
Smartphone Connectivity (If Equipped)
SYNC 3 allows you to use Apple CarPlay
and Android Auto to access your phone.
When you use Apple CarPlay or Android
Auto, you can:
• Make calls.
• Send and receive messages.
• Listen to music.
• Use your phone's voice assistant. Apple CarPlay and Android Auto disable
some SYNC 3 features.
Most Apple CarPlay and Android Auto
features use mobile data.
Apple CarPlay
Apple CarPlay requires an iPhone 5 or
newer with iOS 7.1 or newer. Updating to
the latest iOS version is recommended.
1. Plug your phone into a USB port. See
USB Port
(page 331).
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Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201705, Second Printing SYNC™ 3

Door Keypad Code
Select this button to add or erase a
personal door keypad code. To add or
erase a personal code, you first need to
enter the five-digit factory set code. You
can find this code on the owner's wallet
card in the glove box or from your
authorized dealer.
Camera Settings
To make adjustments using the touchscreen, select: Action and Description
Message
Camera Settings
Then select from the following: You can enable or disable this option using the slider.
Rear Camera
Delay
You can find more information on the rear-view camera system in the parking aids chapter
of your owner manual.
Onboard Modem Serial Number (ESN)
Selecting this button on the settings menu
shows you the ESN number for your
system. You need this number for certain
registrations such as Satellite Radio.
Charge Port Light (If Equipped)
To make adjustments using the touchscreen, select: Action and Description
Menu Item
Charge Port Light
You can then select: Illuminates when plugging in, opening doors, pressing the
unlock button on your remote and while charging.
On
Does not illuminate.
Off
Illuminates only when plugging in, opening doors, or
pressing the unlock button on your remote.
Limited
Note: Details on the charge port light
functions are in another chapter. See High
Voltage Battery (page 168).
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Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201705, Second Printing SYNC™ 3

Voice command issues
Possible solution
Possible cause
Issue
SYNC 3 applies the phonetic pronunciation
rules of the selected language to the
contact names stored on your cell phone.
You may not be saying
the name exactly as it
appears on your phone-
book.
The SYNC 3
voice control
system is having
trouble recog-
nizing foreign
names stored
on my cell
phone.
Helpful Hint: You can select your contact
manually. Press PHONE. Select the option
for phonebook and then contact name.
Press the soft-key option to hear it. SYNC
3 will read the contact name to you, giving
you some idea of the pronunciation it is
expecting.
SYNC 3 applies the phonetic pronunciation
rules of the selected language to the names
stored on your media player or USB flash
drive. It is able to make some exceptions
for very popular artist names (for example,
U2) such that you can always use the
English pronunciation for these artists.
You may be saying the
foreign names using the
currently selected
language for SYNC 3.
The SYNC 3
voice control
system is having
trouble recog-
nizing foreign
tracks, artists,
albums, genres
and playlist
names from my
media player or
USB flash drive.
SYNC 3 uses a synthetically generated
voice rather than pre-recorded human
voice.
SYNC 3 uses text-to-
speech voice prompt
technology.
The system
generates voice
prompts and
the pronunci-
ation of some
words may not
be accurate for
my language. SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
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Personal Profiles
Possible cause and solution
Issue
Personal Profiles have not been set up.
I cannot create a profile. An invalid profile name was entered.
A memory button was not selected when
prompted.
The vehicle
’s ignition was not On and in
Park or was shifted out of Run or Park while
creating a profile.
Personal Profiles is turned off.
The lock button was not selected on a
keyfob when prompted.
I cannot link a keyfob. The keyfob selected was already associ-
ated to another profile and an overwrite
was declined.
A profile recall was performed while linking
a keyfob.
The vehicle
’s ignition was not On and in
Park, or was shifted out of Run or Park while
linking a keyfob.
The old linking method is used.
The unsaved setting is not supported by
Personal Profiles.
My personalized settings do not save. A different Personal Profile is active than
expected.
Another user has changed settings for the
wrong Personal Profile.
A Personal Profile has not been created.
My profile will not recall. Personal Profiles is turned off.
The requested profile is already active.
The memory button being used is not linked
to a profile.
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Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201705, Second Printing SYNC™ 3

Personal Profiles
Possible cause and solution
Issue
The keyfob being used is not linked to a
profile.
The wrong keyfob is being used.
A button other than unlock or remote start
is being pressed on a linked keyfob.
The Personal Profile was deleted.
Personal Profiles is turned off.
My preset positions recall but my profile
does not.
The vehicle is in motion.
My profile recalls but my preset positions
do not. The preset positions are the same as the
Guest or previously active profile.
Unlink and relink your keyfob in the
Personal Profiles menu. You may need to
see your authorized dealer.
I lost a keyfob.
Keyfobs had been erased and reprogramed.
This could happen if you let dealership add
a new keyfob to replace lost one.
I lost all profiles.
Master Reset had been performed without
your acknowledgement.
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For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company warrants your
vehicle's accessory through the warranty
that provides the greatest benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior Style
• Bumper protectors.
• Graphics.
• Rear spoiler.
• Side-window deflectors*.
• Splash guards.
Interior Style
• Door sill plates.
• Floor liners.
• Premium carpeted floor mats. Lifestyle
•
Ash cup or smoker's packages.
• Cargo area protectors.
• Cargo net.
• Cargo organizers.
• Charge cord bag*.
• Interior light kit.
• Roof racks and carriers*.
• Tablet cradle*.
Peace of Mind
• Keyless entry keypad.
• Remote start.
• Roadside assistance kit*.
• Vehicle security systems.
• Warning sensor system.
• Wheel locks.
*Ford Licensed Accessories. The
accessory manufacturer designs, develops
and therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the accessory
manufacturer's limited warranty details
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
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A
A/C
See: Climate Control.......................................... 119
About This Manual...........................................7
ABS See: Brakes............................................................ 179
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 179
Accessories...................................................469 Exterior Style....................................................... 469
Interior Style........................................................ 469
Lifestyle................................................................. 469
Peace of Mind..................................................... 469
Accessories See: Replacement Parts
Recommendation............................................ 12
ACC See: Using Adaptive Cruise Control.............201
Active Park Assist..........................................191 Deactivating the Active Park Assist
Feature.............................................................. 195
Parallel Parking, Perpendicular Parking, Parallel Park Out Assist................................ 191
Troubleshooting the System......................... 196
Adjusting the Headlamps........................269 Horizontal Aim Adjustment........................... 270
Vertical Aim Adjustment................................ 269
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column.............................................................71
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column............................................................70
End of Travel Position......................................... 70
Airbag Disposal
...............................................49
Air Conditioning See: Climate Control.......................................... 119
Air Filter See: Changing the Engine Air Filter.............272
Alarm See: Anti-Theft Alarm........................................ 69
Ambient Lighting
............................................82
Anti-Theft Alarm............................................69 Arming the Alarm................................................ 69
Disarming the Alarm........................................... 69
Appendices....................................................493 Apps
.................................................................439
........................................................................\
.......... 439
SiriusXM Traffic and Travel Link.................... 441
At a Glance........................................................16
Audible Warnings and Indicators.............96 Headlamps On Warning Chime..................... 96
Keyless Warning Alert........................................ 96
Parking Brake On Warning Chime.................96
Audio Control....................................................71 MODE........................................................................\
72
Seek, Next or Previous........................................ 72
Audio System.................................................317 General Information........................................... 317
Audio Unit - Vehicles With: SYNC, Vehicles Without: Touchscreen
Display..........................................................320
Menu Structure................................................... 322
Audio Unit - Vehicles With: SYNC 3, Vehicles Without: Sony Audio
System..........................................................325
Audio Unit - Vehicles With: SYNC 3/Sony Audio System
..............................................318
Autolamps.........................................................77
Windshield Wiper Activated
Headlamps......................................................... 77
Automatic Climate Control - Vehicles With: SYNC, Vehicles Without:
Touchscreen Display
.................................123
Automatic Climate Control - Vehicles With: SYNC 3, Vehicles Without: Sony
Audio System...............................................121
A/C........................................................................\
.... 122
AUTO....................................................................... 122
Climate Controlled Seats................................. 122
Defrost.................................................................... 122
Fan Speed Control.............................................. 122
Heated Rear Window........................................ 122
Heated Seats........................................................ 122
Left-hand Temperature Control.................... 123
Max A/C.................................................................. 122
Max Defrost........................................................... 123
Power....................................................................... 122
Recirculated Air.................................................... 122
Right-hand Temperature Control.................122
Automatic Climate Control - Vehicles With: SYNC 3/Sony Audio
System
............................................................119
A/C........................................................................\
.... 119
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AUTO........................................................................\
121
Climate Controlled Seats................................ 120
Defrost.................................................................... 120
Fan Speed Control............................................. 120
Heated Rear Window........................................ 120
Heated Seats....................................................... 120
Heated Windshield............................................ 120
Left-hand Temperature Control................... 120
Max A/C................................................................. 120
Max Defrost.......................................................... 120
Power...................................................................... 120
Recirculated Air................................................... 120
Right-hand Temperature Control................120
Automatic High Beam Control..................79 Automatic High Beam Indicator.................... 80
Switching the System On and Off.................79
Automatic Transmission............................175 Brake-Shift Interlock Override........................ 177
If Your Vehicle Gets Stuck In Mud or Snow................................................................... 178
Understanding the Positions of Your Rotary Shift Transmission......................................... 175
Automatic Transmission Fluid Check............................................................265
Autowipers........................................................74 Autowipers Settings............................................ 75
Auxiliary Power Points................................142
110 Volt AC Power Point................................... 142
12 Volt DC Power Point..................................... 142
Locations............................................................... 142
B
Battery See: Changing the 12V Battery...................... 267
Blind Spot Information System...............214 Switching the System Off and On................215
System Errors....................................................... 215
Using the Blind Spot Information System............................................................... 214
BLIS See: Blind Spot Information System...........214
Body Styling Kits.........................................280
Bonnet Lock See: Opening and Closing the Hood..........258
Booster Seats
...................................................27
Types of Booster Seats...................................... 28
Brake Fluid Check........................................266 Brakes................................................................179
General Information........................................... 179
Breaking-In.....................................................228
Bulb Specification Chart............................315
C
Cabin Air Filter................................................126
California Proposition 65..............................11
Capacities and Specifications.................312 Alternative Engine Oil for Extremely Cold
Climates............................................................ 315
Specifications....................................................... 312
Car Wash See: Cleaning the Exterior............................... 274
Catalytic Converter
......................................165
On-Board Diagnostics (OBD-II)................... 166
Readiness for Inspection and Maintenance (I/M) Testing................................................... 166
Center Console
..............................................144
Changing a Bulb...........................................270 Front Halogen Fog Lamp................................. 271
Headlamp............................................................. 270
LED Lamps............................................................. 271
License Plate Lamp........................................... 272
Reversing Lamp.................................................. 272
Changing a Fuse..........................................256 Fuses...................................................................... 256
Changing the 12V Battery..........................267
Changing the Engine Air Filter.................272
Changing the Wiper Blades.....................269
Charging the High Voltage Battery.........170
Checking MyKey System Status..............58 MyKey Distance.................................................... 58
Number of Admin Keys...................................... 59
Number of MyKeys.............................................. 59
Checking the Wiper Blades.....................268
Child Restraint and Seatbelt Maintenance.................................................39
Child Restraint Positioning.........................29
Child Safety
.......................................................18
General Information............................................. 18
Child Safety Locks.........................................30 Left-Hand Side....................................................... 31
Right-Hand Side.................................................... 31
Cleaning Leather Seats.............................278
Cleaning Products
........................................274
Materials................................................................ 274
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Cleaning the Engine....................................276
Cleaning the Exterior...................................274
Cleaning the Headlamps................................. 275
Exterior Chrome Parts...................................... 275
Exterior Plastic Parts......................................... 275
Stripes or Graphics............................................ 275
Underbody............................................................ 275
Under Hood.......................................................... 275
Cleaning the Instrument Panel and Instrument Cluster Lens
..........................277
Cleaning the Interior....................................277
Cleaning the Wheels..................................278
Cleaning the Windows and Wiper Blades............................................................276
Clearing All MyKeys
.......................................58
Climate.............................................................401
Climate Control
..............................................119
Climate Controlled Seats..........................135
Cooled Seats........................................................ 136
Collision, Damage or Fire Event..............235 Guidance for Ford Motor Company Electric
and Hybrid-Electric Vehicles Equipped
With High Voltage Batteries...................... 235
Coolant Check See: Engine Coolant Check............................. 261
Crash Sensors and Airbag Indicator.......48
Creating a MyKey............................................57 Programming or Changing Configurable
Settings............................................................... 58
Cross Traffic Alert
.........................................215
Blocked Sensors.................................................. 217
Switching the System Off and On................217
System Errors........................................................ 217
System Lights, Messages and Audible Alerts................................................................... 217
System Limitations............................................. 217
Using the Cross Traffic Alert System...........215
Cruise Control
..................................................72
Principle of Operation..................................... 200
Type One.................................................................. 72
Type Two.................................................................. 73
Cruise control See: Using Cruise Control.............................. 200
Customer Assistance
.................................239 D
Data Recording
..................................................9
Event Data Recording.......................................... 10
Service Data Recording........................................ 9
Daytime Running Lamps
.............................78
Type One - Conventional
(Non-Configurable)........................................ 78
Type Two - Configurable................................... 78
Digital Radio
..................................................326
HD Radio Reception and Station
Troubleshooting............................................. 327
Direction Indicators.......................................80
Doors and Locks
..............................................61
Driver Alert.....................................................208 PRINCIPLE OF OPERATION.......................... 208
USING DRIVER ALERT.................................... 208
Driver and Passenger Airbags....................42 Children and Airbags........................................... 43
Proper Driver and Front Passenger Seating Adjustment........................................................ 42
Driver and Passenger Knee Airbags........46
Driving Aids....................................................208
Driving Hints
..................................................228
Driving Through Water...............................229
DRL See: Daytime Running Lamps......................... 78
E
Economical Driving
.....................................228
EcoSelect........................................................154
Electric Parking Brake.................................180 Applying the Electric Parking brake............180
Battery With No Charge................................... 182
Parking On a Hill (Vehicles With a Manual Transmission) ................................................ 180
Releasing the Electric Parking Brake............181
Electric Vehicle Information.....................419 Charge Settings (Energi Vehicles
Only)................................................................... 421
Power Flow.......................................................... 435
Electromagnetic Compatibility..............493
Emission Law.................................................164 Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance..........165
Tampering With a Noise Control System............................................................... 164
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General Information on Radio
Frequencies...................................................50
Intelligent Access................................................. 50
General Maintenance Information........473
Multi-point Inspection..................................... 476
Owner Checks and Services.......................... 475
Protecting Your Investment........................... 473
Why Maintain Your Vehicle?.......................... 473
Why Maintain Your Vehicle at Your Dealership?..................................................... 473
Getting Assistance Outside the U.S. and Canada.........................................................242
Getting the Services You Need...............239 Away From Home.............................................. 239
Global Opening and Closing......................84 Closing the Windows.......................................... 84
Opening the Windows....................................... 84
H
Hazard Flashers............................................232
Headlamp Adjusting See: Adjusting the Headlamps.................... 269
Headrest See: Head Restraints......................................... 128
Head Restraints
.............................................128
Adjusting the Head Restraint......................... 129
Tilting Head Restraints .................................... 129
Heated Seats
..................................................135
Heated Steering Wheel................................73
Heated Windows and Mirrors..................126 Heated Exterior Mirrors..................................... 126
Heated Rear Window........................................ 126
Heating See: Climate Control.......................................... 119
High Voltage Battery Cut-Off Switch.............................................................174
High Voltage Battery
...................................168
General Information.......................................... 168
Hill Start Assist..............................................182 Using Hill Start Assist....................................... 183
Hints on Controlling the Interior Climate..........................................................125
Defogging the Side Windows in Cold Weather............................................................. 126
General Hints........................................................ 125
Quickly Cooling the Interior............................. 126
Quickly Heating the Interior............................ 126Recommended Settings for Cooling...........126
Recommended Settings for Heating..........126
Hints on Driving With Anti-Lock Brakes
.............................................................179
Home Screen................................................383
Hood Lock See: Opening and Closing the Hood..........258
Hybrid Vehicle Frequently Asked Questions.....................................................154
Hybrid Vehicle Operation
..........................150
Battery:.................................................................... 151
Braking:.................................................................... 151
Driving:.................................................................... 150
Driving to Optimize Fuel Economy................151
Engine:..................................................................... 151
Starting:................................................................. 150
Stopping:............................................................... 150
Transmission Operation:................................. 150
I
In California (U.S. Only)............................240
Information Display Control
.......................73
Information Displays.....................................97 General Information............................................ 97
Information Messages...............................106 Active Park............................................................ 106
Adaptive Cruise Control................................... 107
AdvanceTrac ™.................................................... 107
Airbag..................................................................... 108
Alarm...................................................................... 108
Automatic Engine Shutdown........................ 108
Battery and Charging System (12 volt).................................................................... 109
Battery and Charging System (High Voltage)............................................................ 109
Blind Spot Information and Cross Traffic Alert System..................................................... 110
Doors and Locks.................................................. 110
Driver Alert............................................................... 111
Fuel........................................................................\
..... 111
Hill Start Assist..................................................... 112
Keys and Intelligent Access............................. 112
Lane Keeping System......................................... 113
Maintenance.......................................................... 113
MyKey....................................................................... 114
Park Aid................................................................... 115
Park Brake............................................................... 115
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