key FORD POLICE INTERCEPTOR 2018 Warranty Guide

ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This
program is eligible within Canada or the
continental United States.
This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle.
Canadian customers who require roadside
assistance, call 1-800-665-2006.
Vehicles Sold in Canada: Using
Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference.
In Canada, this card is found in the
Warranty Guide in the glove compartment
of your vehicle.
Vehicles Sold in Canada: Roadside
Assistance Program Coverage
The service is available 24 hours a day,
seven days a week.
Canadian roadside coverage and benefits
may differ from the U.S. coverage.
If you require more information, please
refer to the coverage section of your
warranty guide, call us in Canada at
1-800-665-2006, or visit our website at
www.ford.ca.
HAZARD FLASHERS
Note:
The hazard flashers operate when
the ignition is in any position, or if the key is
not in the ignition. If used when the vehicle
is not running, the battery loses charge. As
a result, there may be insufficient power to
restart your vehicle. The flasher control is on the
instrument panel. Use your
hazard flashers when your
vehicle is creating a safety hazard for other
motorists.
• Press the flasher control and all front
and rear direction indicators flash.
• Press the button again to switch them
off.
FUEL SHUTOFF WARNING
If your vehicle has been involved in a
crash, have the fuel system checked.
Failure to follow this instruction
could result in fire, personal injury or death. Note:
When you try to restart your vehicle
after a fuel shutoff, the vehicle makes sure
that various systems are safe to restart.
Once the vehicle determines the systems
are safe, then the vehicle allows you to
restart.
Note: In the event that your vehicle does
not restart after your third attempt, contact
a qualified technician.
The fuel pump shutoff stops the flow of
fuel to the engine in the event of a
moderate to severe crash. Not every
impact causes a shutoff.
Should your vehicle shut off after a crash,
you may restart your vehicle.
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If your vehicle has a key system:
1. Switch off the ignition.
2. Switch to start position.
3. Switch off the ignition.
4.
Switch on the ignition to re-enable the
fuel pump.
5. If the vehicle does not start, repeat steps 1 through 4.
If your vehicle has a push button start
system:
1. Press START/STOP to switch off your
vehicle.
2. Press the brake pedal and START/STOP
to switch on your
vehicle.
3. Remove your foot from the brake pedal
and press
START/STOP to switch off
your vehicle.
4. You can attempt to start the vehicle by pressing the brake pedal and
START/STOP
, or press START/STOP
without pressing the brake pedal.
5. If the vehicle does not start, repeat steps 1 through 4.
JUMP STARTING THE VEHICLE WARNINGS
Batteries normally produce explosive
gases which can cause personal
injury. Therefore, do not allow
flames, sparks or lighted substances to
come near the battery. When working near
the battery, always shield your face and
protect your eyes. Always provide correct
ventilation. WARNINGS
Keep batteries out of reach of
children. Batteries contain sulfuric
acid. Avoid contact with skin, eyes or
clothing. Shield your eyes when working
near the battery to protect against possible
splashing of acid solution. In case of acid
contact with skin or eyes, flush
immediately with water for a minimum of
15 minutes and get prompt medical
attention. If acid is swallowed, call a
physician immediately. Use only adequately sized cables
with insulated clamps.
Preparing Your Vehicle
Do not attempt to push-start your
automatic transmission vehicle.
Note:
Attempting to push-start a vehicle
with an automatic transmission may cause
transmission damage.
Note: Use only a 12-volt supply to start your
vehicle.
Note: Do not disconnect the battery of the
disabled vehicle as this could damage the
vehicle electrical system.
Park the booster vehicle close to the hood
of the disabled vehicle, making sure the
two vehicles do not touch.
Connecting the Jumper Cables WARNINGS
Do not attach the cables to fuel lines,
engine rocker covers, the intake
manifold or electrical components
as grounding points. Stay clear of moving
parts. To avoid reverse polarity
connections, make sure that you correctly
identify the positive (+) and negative (-)
terminals on both the disabled and booster
vehicles before connecting the cables.
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Action and Description
Message
Repeat entering letters to narrow yoursearch. When you are satisfied with
your entry press the right arrow key on the bezel.
SYNC will jump to the phonebook
contact name that matches your entry. Press OK.
In addition to the Phonebook entry
name, the phone number label (Work, Cell, Home or Other) shows on thedisplay. If there are multiple phone
number entries for a particular Phone-
book name, you can scroll through the different phone labels at this time.
Once you have the desired phone label on the screen press
OK.
The phone number that is stored under
the selected label will be shown on the display. Press
OK to dial this number.
Press the
OK button to send, download, read and delete text
messages. 1
TEXT MESSAGE
View your cell phone's status, set ring tones, select your message
notification, change phonebook entries and automatically download
your cell phone content among other features. 1
PHONE SETNGS
Access the SYNC Services portal where you can request various
types of information, for example traffic reports and directions. 2
SYNC Services
Automatically place an emergency call to a 911 operator following
a crash.3
911 Assist
Create and receive a diagnostic report card on your vehicle. 2
Vehicle Health
Interact with SYNC-capable mobile applications on your smart-
phone.
APPLICATIONS
Access Bluetooth Devices menu listings and advanced menu listings.
SYS SETTINGS
Press the
OK button to exit the phone menu.
EXIT MENU
1 This is a cell phone-dependent feature.
2 This is an optional feature and available in the United States only.
3 This is an optional feature and available in the United States and Canada only.
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A
A/C
See: Climate Control........................................... 83
About This Manual...........................................7
ABS See: Brakes............................................................ 119
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 120
Accessories See: Replacement Parts
Recommendation............................................ 12
Adjusting the Headlamps..........................192 Horizontal Aim Adjustment............................ 193
Vertical Aim Adjustment.................................. 192
Adjusting the Pedals.....................................58
Adjusting the Steering Wheel
...................56
Airbag Disposal...............................................49
Air Conditioning See: Climate Control........................................... 83
Air Filter See: Changing the Engine Air Filter.............196
Alarm See: Anti-Theft Alarm........................................ 55
All-Wheel Drive...............................................112
Anti-Theft Alarm
............................................55
Alarm System........................................................ 55
Arming the Alarm................................................. 55
Disarming the Alarm........................................... 55
Triggering the Alarm............................................ 55
Appendices....................................................326
At a Glance........................................................16
Audible Warnings and Indicators..............73 Headlamps On Warning Chime...................... 73
Key in Ignition Warning Chime......................... 73
Parking Brake On Warning Chime.................. 73
Audio Control..................................................56 Auxiliary Steering Wheel Controls.................57
Audio Input Jack...........................................262
Audio System................................................256 General Information......................................... 256
Audio Unit.......................................................257 Menu Structure................................................... 259
Autolamps.........................................................61 Windshield Wiper Activated
Headlamps......................................................... 61Automatic Transmission
...........................109
Automatic Transmission Adaptive
Learning............................................................... 111
Brake-Shift Interlock......................................... 109
If Your Vehicle Gets Stuck In Mud or Snow..................................................................... 111
Understanding the Positions of Your Automatic Transmission............................ 109
Automatic Transmission Fluid Check - 2.0L EcoBoost™........................................185
6F35 Transmission............................................ 185
Automatic Transmission Fluid Check - 3.5L Duratec/3.5L Ecoboost™/
3.7L..................................................................185
6F50/6F55 Transmission............................... 185
Adjusting Automatic Transmission Fluid Levels.................................................................. 187
Checking the fluid level.................................... 187
Moving the Air Filter Assembly (Accessing the Dipstick).................................................... 186
Reinstalling The Air Filter Assembly...........188
Auxiliary Power Points.................................90 12 Volt DC Power Point...................................... 90
Locations................................................................ 90
AWD See: All-Wheel Drive........................................... 112
B
Battery See: Changing the 12V Battery...................... 189
Blind Spot Information System..............130 Switching the System Off and On.................131
System Errors........................................................ 131
System Limitations............................................. 131
Using the System............................................... 130
BLIS See: Blind Spot Information System..........130
Bonnet Lock See: Opening and Closing the Hood............174
Booster Seats..................................................25 Types of Booster Seats...................................... 26
Brake Fluid Check
........................................188
Brakes................................................................119 General Information........................................... 119
Breaking-In......................................................147
Bulb Specification Chart...........................194
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Maintenance..........................................................80
Park Aid...................................................................
80
Police Engine Idle feature.................................. 81
Power Steering....................................................... 81
Reminder Messages............................................. 81
Seats........................................................................\
. 82
Tire Pressure Monitoring System................... 82
Traction Control.................................................... 82
Installing Child Restraints............................19 Child Seats............................................................... 19
Using Lap and Shoulder Belts......................... 20
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 22
Using Tether Straps............................................. 24
Instrument Cluster........................................69
Instrument Lighting Dimmer.....................62
Instrument Panel Overview........................16
Interior Lamps
.................................................63
Dome Task Lamp................................................. 63
Front Map Lamps................................................. 63
Interior Luggage Compartment Release............................................................54
Interior Mirror....................................................67 Automatic Dimming Mirror............................... 67
Manual Dimming Mirror..................................... 67
Introduction.........................................................7
J
Jump Starting the Vehicle.........................152 Connecting the Jumper Cables..................... 152
Jump Starting....................................................... 153
Preparing Your Vehicle...................................... 152
Removing the Jumper Cables........................ 153
K
Keys and Remote Controls........................50
L
Lighting Control
..............................................60
Headlamp Flasher................................................ 61
High Beams............................................................ 60
Spot Lamp Control............................................... 61
Lighting..............................................................60 General Information........................................... 60
Load Carrying
.................................................136 Load Limit.......................................................136
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles.............................................................. 141
Vehicle Loading - with and without a Trailer.................................................................. 136
Locking and Unlocking.................................52 Battery Saver......................................................... 53
Hidden Rear Door Locks.................................... 52
Illuminated Entry.................................................. 53
Illuminated Exit..................................................... 53
Locking and Unlocking the Doors with the Key Blade............................................................ 53
Opening a Rear Door From the Inside..........53
Opening the Luggage Compartment...........53
Power Door Locks................................................ 52
Remote Control..................................................... 52
Lug Nuts See: Changing a Road Wheel........................ 223
M
Maintenance...................................................174 General Information........................................... 174
Manual Climate Control
..............................83
Manual Seats..................................................88 Lumbar Adjustment........................................... 89
Moving the Seat Backward and Forward.............................................................. 88
Recline Adjustment............................................ 88
Media Hub......................................................263
Message Center See: Information Displays................................. 74
Mirrors See: Heated Windows and Mirrors................85
See: Windows and Mirrors................................ 65
Mobile Communications Equipment.......13
Motorcraft Parts - 2.0L EcoBoost™..................................................231
Motorcraft Parts - 3.5L Duratec.............233
Motorcraft Parts - 3.5L Ecoboost™.................................................234
Motorcraft Parts - 3.7L...............................235
N
Normal Scheduled Maintenance
..........309
Intelligent Oil-Life Monitor™........................ 309
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Normal Maintenance Intervals.....................
310
O
Oil Change Indicator Reset.......................180
Oil Check See: Engine Oil Check....................................... 179
Opening and Closing the Hood...............174 Closing the Hood................................................. 175
Opening the Hood.............................................. 174
Ordering Additional Owner's Literature.......................................................161
Obtaining a French Owner ’s Manual...........161
Overhead Console..........................................91
P
Parking Aids....................................................125
Principle of Operation....................................... 125
Parking Brake.................................................120
Pedals
................................................................58
Perchlorate.........................................................11
Personal Safety System ™
..........................36
How Does the Personal Safety System
Work?.................................................................. 36
Police Engine Idle Feature..........................95 Switching the System Off................................ 96
Switching the System On................................. 96
Power Door Locks See: Locking and Unlocking............................. 52
Power Seats
.....................................................89
Power Steering Fluid Check.....................189
Power Windows
.............................................65
Accessory Delay.................................................... 65
Bounce-Back......................................................... 65
One-Touch Down................................................. 65
One-Touch Up....................................................... 65
Window Lock......................................................... 65
Protecting the Environment........................15
Puncture See: Changing a Road Wheel........................ 223
R
Rear Loadspace Hatches
..........................136
Cargo Vault........................................................... 136
Electronic Utility Tray........................................ 136Rear Parking Aid............................................125
Obstacle Distance Indicator........................... 126
Rear Under Floor Storage..........................136 Load Floor............................................................. 136
Load Safe Label.................................................. 136
Rear View Camera........................................126 Using the Rear View Camera System..........127
Rear View Camera See: Rear View Camera.................................... 126
Recommended Towing Weights............143
Refueling...........................................................101 Refueling System Overview............................ 101
Refueling System Warning............................. 103
Refueling Your Vehicle....................................... 101
Remote Control..............................................50 Car Finder................................................................. 51
Changing the Remote Control Battery........50
Sounding the Panic Alarm................................. 51
Repairing Minor Paint Damage..............202
Replacement Parts Recommendation........................................12
Collision Repairs.................................................... 12
Scheduled Maintenance and Mechanical Repairs.................................................................. 12
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control..............................................................51
Reporting Safety Defects (Canada Only)................................................................161
Reporting Safety Defects (U.S. Only)................................................................161
Roadside Assistance
...................................150
Vehicles Sold in Canada: Getting Roadside
Assistance......................................................... 151
Vehicles Sold in Canada: Roadside Assistance Program Coverage................... 151
Vehicles Sold in Canada: Using Roadside Assistance......................................................... 151
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 150
Vehicles Sold in the United States: Using Roadside Assistance.................................... 150
Roadside Emergencies..............................150
Running-In See: Breaking-In.................................................. 147
Running Out of Fuel......................................99 Adding Fuel From a Portable Fuel
Container..........................................................100
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