phone FORD TAURUS 2018 Owners Manual

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
Switch Bluetooth off and then on to reset
it on your phone. If you are in your vehicle,
SYNC 3 should be able to automatically re-
connect to your phone if you press the
"Phone" button.
There is a Bluetooth issue
on some older versions
of the Android operating
system that may cause
apps that were found on
your previous vehicle
drive to not be found
again if you did not
switch Bluetooth off.
My Android
phone is
connected, my
app(s) are
running, I
restarted them,
but I still cannot
find any apps.
Unplug the USB cable from the phone, wait
a moment, and plug the USB cable back in
to the phone. After a few seconds, the app
should appear in SYNC 3's Mobile Apps
Menu. If not, "Force Close" the application
and restart it.
You may need to reset
the USB connection to
SYNC 3.
My iPhone is
connected, my
app is running, I
restarted the
app but I still
cannot find it on
SYNC 3.
Increase the Bluetooth volume of the
device by using the device's volume control
buttons which are most often found on the
side of the device.
The Bluetooth volume on
the phone may be low.
I have an
Android phone.
I found and
started my
media app on
SYNC 3, but
there is no
sound or the
sound is very
low.
Force close or uninstall the apps you do not
want SYNC 3 to find. If the app has a "Ford
SYNC" setting, disable that setting in the
app's settings menu on the phone.
Some Android devices
have a limited number of
Bluetooth ports that
apps can use to connect.
If you have more AppLink
apps on your phone than
the number of available
Bluetooth ports, you will
not see all of your apps
listed in the SYNC 3
mobile apps menu.
I can only see
some of the
AppLink apps
running on my
phone listed in
the SYNC 3
Mobile Apps
Menu.
442
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201709, Second Printing SYNC™ 3

Voice command issues
Possible solution
Possible cause
Issue
Review the cell phone voice commands
and the media voice commands at the
beginning of their respective sections.
You may be using the
wrong voice commands.
SYNC 3 does
not understand
what I am
saying. Refer to the audio display during an active
voice session to find a list of voice
commands there.
Wait for the system to prompt you before
you state your command.
You may be speaking too
soon or at the wrong
time.
Review the media voice commands at the
beginning of the media section.
You may be using the
wrong voice commands.
SYNC 3 does
not understand
the name of a
song or artist. Say the song or artist name exactly as it is
displayed on your device. For example, say
"Play Artist Prince" or "Play song Purple
Rain".
You may not be saying
the name exactly as it
appears on your device. Make sure you are saying the complete title
such as "California remix featuring Jennifer
Nettles".
If there are any abbreviations in the name,
like ESPN or CNN, you have to spell those:
"E-S-P-N" or "C-N-N".
Make sure that song titles, artists, album,
and playlists names do not have any special
characters like *, - or +.
The song or artist name
may have some special
characters that are not
being recognized by
SYNC 3.
Make sure that you are saying the name
exactly as it appears on your phone. For
example, if your contact is "Joe Wilson",
say "Call Joe Wilson". If your contact name
is "Mom", say "Call Mom".
You may not be saying
the name exactly as it
appears on your phone-
book.
SYNC 3 does
not understand
or is calling the
wrong contact
when I want to
make a call.
Make sure that your contact names do not
have any special characters like *, - or +.
The contact name may
contain special charac-
ters.
443
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201709, Second Printing SYNC™ 3

Voice command issues
Possible solution
Possible cause
Issue
SYNC 3 applies the phonetic pronunciation
rules of the selected language to the
contact names stored on your cell phone.
You may not be saying
the name exactly as it
appears on your phone-
book.
The SYNC 3
voice control
system is having
trouble recog-
nizing foreign
names stored
on my cell
phone.
Helpful Hint: You can select your contact
manually. Press PHONE. Select the option
for phonebook and then contact name.
Press the soft-key option to hear it. SYNC
3 will read the contact name to you, giving
you some idea of the pronunciation it is
expecting.
SYNC 3 applies the phonetic pronunciation
rules of the selected language to the names
stored on your media player or USB flash
drive. It is able to make some exceptions
for very popular artist names (for example,
U2) such that you can always use the
English pronunciation for these artists.
You may be saying the
foreign names using the
currently selected
language for SYNC 3.
The SYNC 3
voice control
system is having
trouble recog-
nizing foreign
tracks, artists,
albums, genres
and playlist
names from my
media player or
USB flash drive.
SYNC 3 uses a synthetically generated
voice rather than pre-recorded human
voice.
SYNC 3 uses text-to-
speech voice prompt
technology.
The system
generates voice
prompts and
the pronunci-
ation of some
words may not
be accurate for
my language. SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
444
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201709, Second Printing SYNC™ 3

General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a
single module for text display, voice control
and voice prompts. The country where you
bought your vehicle dictates the four
languages based on the most popular
languages spoken. If the selected language
is not available, SYNC 3 remains in the
current active language.
SYNC 3 does not support
the currently selected
language for the instru-
ment cluster and inform-
ation and entertainment
display.
The language
selected for the
instrument
cluster and
information and
entertainment
display does not
match the
SYNC 3
SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
language
(phone, USB,
Bluetooth
audio, voice
control and
voice prompts). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC
3 feature is lost. This reset is intended to restore functionality and will not erase any
information previously stored in the system (such as paired devices, phonebook, call
history, text messages, or user settings). To perform a System Reset, press and hold
the Seek Up (>>|) button while pressing and holding the Radio Power button. After
approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system
reset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3
troubleshooting, refer to the regional Ford
or Lincoln website.
447
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201709, Second Printing SYNC™ 3

For maximum vehicle performance, keep
the following information in mind when
adding accessories or equipment to your
vehicle:
•
When adding accessories, equipment,
passengers and luggage to your
vehicle, do not exceed the total weight
capacity of the vehicle or of the front
or rear axle (GVWR or GAWR as
indicated on the Safety Compliance
Certification label). Ask an authorized
dealer for specific weight information.
• The Federal Communications
Commission (FCC) and Canadian
Radio Telecommunications
Commission (CRTC) regulate the use
of mobile communications systems
that are equipped with radio
transmitters, for example, two-way
radios, telephones and theft alarms.
Any such equipment installed in your
vehicle should comply with Federal
Communications Commission (FCC)
and Canadian Radio
Telecommunications Commission
(CRTC) regulations and should be
installed only by an authorized dealer.
• An authorized dealer needs to install
mobile communications systems.
Improper installation may harm the
operation of your vehicle, particularly
if the manufacturer did not design the
mobile communication system
specifically for automotive use.
• If you or an authorized Ford dealer add
any non-Ford electrical or electronic
accessories or components to your
vehicle, you may adversely affect
battery performance and durability. In
addition, you may also adversely affect
the performance of other electrical
systems in the vehicle.
449
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201709, Second Printing Accessories

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Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201709, Second Printing Appendices

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490
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201709, Second Printing Appendices

Normal Scheduled Maintenance..........455
Intelligent Oil-Life Monitor™........................ 455
Normal Maintenance Intervals.................... 456
O
Oil Change Indicator Reset......................243
Oil Check See: Engine Oil Check...................................... 242
Opening and Closing the Hood...............237 Closing the Hood............................................... 238
Opening the Hood.............................................. 237
Ordering Additional Owner's Literature......................................................223
Obtaining a French Owner ’s Manual..........224
Overhead Console........................................134
P
Parking Aids....................................................170 Principle of Operation....................................... 170
Parking Brake.................................................164
Passive Anti-Theft System........................64 SecuriLock®........................................................... 64
PATS See: Passive Anti-Theft System..................... 64
Pedals
.................................................................70
Perchlorate.........................................................11
Personal Safety System ™
..........................37
How Does the Personal Safety System
Work?................................................................... 37
Phone..............................................................404 During a Phone Call.......................................... 407
Making Calls....................................................... 406
Pairing Your Cell Phone for the First Time.................................................................. 404
Phone Menu........................................................ 405
Receiving Calls.................................................... 407
Smartphone Connectivity............................. 408
Text Messaging.................................................. 408
Post-Crash Alert System
............................217
Power Door Locks See: Locking and Unlocking.............................. 57
Power Seats
.....................................................121
Multi-Contour Front Seats With Active
Motion ............................................................... 123
Power Lumbar...................................................... 123
Power Steering Fluid Check.....................252 Power Windows
..............................................78
Accessory Delay.................................................... 79
Bounce-Back......................................................... 78
One-Touch Down................................................. 78
One-Touch Up....................................................... 78
Window Lock......................................................... 79
Protecting the Environment........................15
Puncture See: Changing a Road Wheel........................ 291
R
Rear Parking Aid
............................................170
Obstacle Distance Indicator............................ 171
Rear Seat Armrest.........................................127
Rear Seats
.......................................................125
Split-folding Rear Seat..................................... 125
Rear View Camera........................................175 Using the Rear View Camera System.........176
Rear View Camera See: Rear View Camera.................................... 175
Recommended Towing Weights...........206
Refueling..........................................................144 Refueling System Overview........................... 144
Refueling System Warning............................. 146
Refueling Your Vehicle...................................... 144
Remote Control
..............................................46
Car Finder................................................................ 48
Integrated Keyhead Transmitter.................... 46
Intelligent Access Key......................................... 47
Memory Feature................................................... 50
Remote Start......................................................... 49
Replacing the Battery......................................... 47
Sounding the Panic Alarm................................ 49
Remote Start..................................................118 Automatic Settings............................................. 118
Repairing Minor Paint Damage
..............264
Replacement Parts Recommendation........................................12
Collision Repairs.................................................... 12
Scheduled Maintenance and Mechanical Repairs.................................................................. 12
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control............................................................50
Reporting Safety Defects (Canada Only)..............................................................224
503
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201709, Second Printing Index

Reporting Safety Defects (U.S.
Only)..............................................................224
Roadside Assistance...................................213
Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 214
Vehicles Sold in Canada: Roadside Assistance Program Coverage.................. 214
Vehicles Sold in Canada: Using Roadside Assistance........................................................ 214
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 213
Vehicles Sold in the United States: Using Roadside Assistance.................................... 213
Roadside Emergencies
...............................213
Running-In See: Breaking-In.................................................. 210
Running Out of Fuel
.....................................142
Adding Fuel From a Portable Fuel
Container.......................................................... 143
Filling a Portable Fuel Container.................. 143
S
Safety Canopy ™
............................................43
Safety Precautions......................................140
Satellite Radio..............................................325
Satellite Radio Electronic Serial Number
(ESN)................................................................ 326
Satellite Radio Reception Factors...............325
SiriusXM Satellite Radio Service.................. 326
Troubleshooting................................................. 326
Scheduled Maintenance Record...........460
Scheduled Maintenance
...........................452
Seatbelt Extension........................................35
Seatbelt Height Adjustment......................32
Seatbelt Reminder
.........................................33
Belt-Minder™........................................................ 33
Seatbelts...........................................................30 Principle of Operation........................................ 30
Seatbelt Warning Lamp and Indicator Chime...............................................................33
Conditions of operation..................................... 33
Seats..................................................................119
Security..............................................................64
Settings...........................................................420 911 Assist............................................................... 425
Ambient Lighting............................................... 432
Bluetooth.............................................................. 422Clock.......................................................................
422
Display................................................................... 433
General.................................................................. 430
Media Player......................................................... 421
Mobile Apps......................................................... 428
Navigation............................................................ 426
Phone..................................................................... 422
Radio...................................................................... 425
Sound.................................................................... 420
Valet Mode........................................................... 434
Vehicle .................................................................... 432
Voice Control....................................................... 433
Wi-Fi & Hotspot................................................. 430
Side Airbags.....................................................42
Sitting in the Correct Position...................119
Snow Chains See: Using Snow Chains................................. 286
Spare Wheel See: Changing a Road Wheel........................ 291
Special Notices................................................12 New Vehicle Limited Warranty......................... 12
On Board Diagnostics Data Link Connector............................................................ 13
Special Instructions.............................................. 12
Special Operating Conditions Scheduled Maintenance..............................................458
Exceptions........................................................... 459
Speed Control See: Cruise Control............................................. 179
Stability Control............................................167 Principle of Operation....................................... 167
Starter Switch See: Ignition Switch........................................... 135
Starting a Gasoline Engine.......................136 Cold Weather Starting - Flex Fuel
Vehicles.............................................................. 137
Failure to Start...................................................... 137
Guarding Against Exhaust Fumes................138
Important Ventilating Information...............138
Stopping the Engine When Your Vehicle is Moving................................................................ 137
Stopping the Engine When Your Vehicle is Stationary.......................................................... 137
Starting and Stopping the Engine..........135 General Information.......................................... 135
Steering............................................................197 Electric Power Steering..................................... 197
Steering Wheel...............................................66
504
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201709, Second Printing Index

Switching Adaptive Cruise Control
On........................................................................\
180
Switching to Normal Cruise Control...........185
System Not Available....................................... 184
Using All-Wheel Drive.................................156 Driving In Special Conditions With
All-Wheel Drive (AWD)............................... 158
Operating AWD Vehicles With Mismatched Tires.................................................................... 158
Operating AWD Vehicles With Spare Tires..................................................................... 157
Using Cruise Control....................................179
Switching Cruise Control Off.......................... 179
Switching Cruise Control On........................... 179
Using MyKey With Remote Start Systems..........................................................55
Using Snow Chains
.....................................286
Using Stability Control...............................168
Using Summer Tires...................................286
Using SYNC™ With Your Media Player
..............................................................351
Accessing Your Play Menu............................. 356
Connecting Your Digital Media Player to the USB Port............................................................ 351
Media Menu Features...................................... 354
Media Voice Commands................................. 353
System Settings................................................. 358
What's Playing?................................................. 353
Using SYNC™ With Your Phone
............335
Accessing Features Through the Phone
Menu.................................................................. 339
Accessing Your Phone Settings................... 344
Making a Call....................................................... 338
Pairing Subsequent Cell Phones.................336
Pairing Your Cell Phone for the First Time ........................................................................\
..... 335
Phone Options during an Active Call.........338
Phone Voice Commands................................ 336
Receiving Calls.................................................... 338
System Settings................................................. 345
Text Messaging................................................... 342
Using Traction Control...............................166 Switching the System Off............................... 166
System Indicator Lights and Messages.......................................................... 166
Using a Switch..................................................... 166
Using the Information Display Controls............................................................. 166Using Voice Recognition............................332
Audio Voice Commands................................. 385
Climate Voice Commands............................. 386
Initiating a Voice Session................................ 332
Mobile App Voice Commands...................... 389
Navigation Voice Commands....................... 388
Phone Voice Commands............................... 386
SiriusXM Traffic and Travel Link Voice Commands..................................................... 389
System Interaction and Feedback..............333
Voice Settings Commands............................ 390
Utilizing the Mediation/Arbitration Program (Canada Only).........................222
V
Vehicle Care..................................................260 General Information......................................... 260
Vehicle Certification Label.......................303
Vehicle Identification Number
................302
Vehicle Storage............................................265 Battery................................................................... 266
Body........................................................................\
265
Brakes.................................................................... 266
Cooling system................................................... 266
Engine.................................................................... 265
Fuel system.......................................................... 265
General.................................................................. 265
Miscellaneous..................................................... 266
Removing Vehicle From Storage.................266
Tires........................................................................\
266
Ventilation See: Climate Control......................................... 109
VIN See: Vehicle Identification Number............302
Voice Control
...................................................68
W
Warning Lamps and Indicators................85 Adaptive Cruise Control.................................... 85
Anti-Lock Braking System................................ 85
Automatic High Beam Control....................... 85
Battery...................................................................... 85
Blind Spot Monitor.............................................. 86
Brake System........................................................ 86
Cruise Control....................................................... 86
Direction Indicator............................................... 86
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Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201709, Second Printing Index