service FORD TRANSIT CONNECT 2012 1.G User Guide

CDs with homemade paper
(adhesive) labels should not be
inserted into the CD player as
the label may peel and cause the
CD to become jammed. It is
recommended that homemade
CDs be identified with
permanent felt tip marker rather
than adhesive labels. Ballpoint pens may damage CDs. Please
contact your authorized dealer for further information.
Audio system warranty and service
Refer to theWarranty Guide/Customer Information Guidefor audio
system warranty information. If service is necessary, see your dealer or
qualified technician.
SYNC(IF EQUIPPED, LATE AVAILABILITY)
SYNCis a hands-free communications and entertainment system with
special phone and media features. For more information, please refer to
theSYNCsupplement(if equipped).
Your SYNCvoice-activated communications system with USB
does not include: 911 Assist™, Vehicle Health Report (VHR),
SYNC Services (TDI, Traffic, Directions & Information), or
SYNCAppLink™.
Entertainment Systems
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Examples of acceptable condensation are:
•Presence of thin mist (no streaks, drip marks or droplets)
•Fine mist covers less than 50% of the lens
Examples of unacceptable moisture (usually caused by a lamp water
leak) are:
•Water puddle inside the lamp
•Large water droplets, drip marks or streaks present on the interior of
the lens
Take your vehicle to a dealer for service if any of the above conditions of
unacceptable moisture are present.
Using the right bulbs
Replacement bulbs are specified in the chart below. Headlamp bulbs
must be marked with an authorized “D.O.T.” for North America to ensure
lamp performance, light brightness and pattern and safe visibility. The
correct bulbs will not damage the lamp assembly or void the lamp
assembly warranty and will provide quality bulb burn time.
Function Trade number
Headlamps H13
Turn lamp indicator (front) 3457NAK
Turn lamp indicator (rear) WY21W
Side marker lamp W5W LL
Side repeater lamp 194NA
Front fog lamp H11
Brake and tail lamps W21/5W
Backup lamp W21W
Rear fog lamp W21W
License plate lamp W5W LL
High-mount brake lamp LED
Dome lamps (front and rear) 211
Reading lamps W5W
To replace all instrument panel lights - see your authorized dealer
Lights
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If a problem occurs with the SecuriLocksystem, the indicator will flash
rapidly or glow steadily when the ignition is in the on position. If this
occurs, turn the ignition off then back to on to make sure there was no
electronic interference with the programmed key. If the vehicle doesn’t
start, try to start it with the 2nd programmed key and if successful
contact your authorized dealership for key replacement. If the indicator
still flashes rapidly or glows steadily, and the vehicle will not start,
contact your authorized dealer as soon as possible for service.
Automatic arming
The vehicle is armed immediately after switching the ignition to the off
position.
Automatic disarming
Switching the ignition to the on position with acoded keydisarms the
vehicle.
Replacement keys
If your keys are lost or stolen and you don’t have an extra coded key,
you will need to have your vehicle towed to an authorized dealer. The
key codes need to be erased from your vehicle and new coded keys will
need to be programmed.
Replacing coded keys can be very costly. Store an extra programmed key
away from the vehicle in a safe place to help prevent any
inconveniences. Please visit an authorized dealer to purchase additional
spare or replacement keys.
Programming spare keys
You can program your own coded keys to your vehicle. Please read and
understand the entire procedure before you begin.
The process for programming SecuriLockkeys is independent of the
process for programming remote entry transmitters. If your vehicle is
equipped with SecuriLockand remote entry, you must perform both
learning procedures in order to program both the immobilizer and
remote locking functions of the key fob.
Tips:
•A maximum of eight keys can be coded to your vehicle.
•Only use SecuriLockkeys.
•You must have two previously programmed coded keys (keys that
already operate your vehicle’s engine) and the new unprogrammed
key(s) readily accessible.
Locks and Security
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Front outboard safety belt pretensioners
The safety belt pretensioners at the front outboard seating positions
activate with the front airbags during frontal and side collisions of
sufficient severity and are designed to tighten the safety belts firmly
against the occupant’s body. This helps increase the effectiveness of the
safety belts.
Front outboard safety belt energy management retractors
The front safety belt energy management retractors allow webbing to be
pulled out of the retractor in a gradual and controlled manner in
response to the occupant’s forward momentum. This helps reduce the
risk of force-related injuries to the occupant’s chest by limiting the load
on the occupant. Refer to theEnergy management featuresection in
this chapter.
Determining if the Personal Safety System is operational
The Personal Safety System uses a warning light in the instrument
cluster or a backup tone to indicate the condition of the system. Refer to
theWarning lights and chimessection in theInstrument Cluster
chapter. Routine maintenance of the Personal Safety System is not
required.
The Restraints Control Module (RCM) monitors its own internal circuits
and the circuits for the airbag supplemental restraints, crash sensor(s),
safety belt pretensioners, front safety belt buckle sensors, front
passenger sensing system, and the driver seat position sensor. In
addition, the RCM also monitors the restraints warning light in the
instrument cluster. A difficulty with the system is indicated by one or
more of the following.
•The warning light will either flash or stay lit.
•The warning light will not illuminate immediately after ignition is
turned on.
•A series of five beeps will be heard. The tone pattern will repeat
periodically until the problem and warning light are repaired.
If any of these things happen, even intermittently, have the Personal
Safety System serviced at an authorized dealer immediately. Unless
serviced, the system may not function properly in the event of a
collision.
Seating and Safety Restraints
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WARNING:Always transport children 12 years old and under in
a rear seating position, and always properly use appropriate child
restraints. Never place a rear-facing child seat in front of an active
airbag. If you must transport a forward-facing child in the front seat,
move the seat all the way back and use appropriate restraints.
WARNING:National Highway Traffic Safety Administration
(NHTSA) recommends a minimum distance of at least 10 inches
(25 cm) between an occupant’s chest and the driver airbag module.
WARNING:Never place your arm over the air bag module as a
deploying air bag can result in serious arm fractures or other
injuries.
To properly position yourself away from the airbag:
•Move your seat to the rear as far as you can while still reaching the
pedals comfortably.
•Recline the seat slightly one or two degrees from the upright position.
WARNING:Do not put anything on or over the air bag module.
Placing objects on or over the air bag inflation area may cause
those objects to be propelled by the air bag into your face and torso
causing serious injury.
WARNING:Do not attempt to service, repair, or modify the
airbag supplemental restraint systems or its fuses. Contact your
authorized dealer as soon as possible.
WARNING:Modifying or adding equipment to the front end of
the vehicle (including frame, bumper, front end body structure
and tow hooks) may affect the performance of the airbag system,
increasing the risk of injury. Do not modify the front end of the
vehicle.
WARNING:Additional equipment may affect the performance of
the airbag sensors increasing the risk of injury. Please refer to
theBody Builders Layout Bookfor instructions about the appropriate
installation of additional equipment.
Seating and Safety Restraints
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In case there is a problem with the
front passenger sensing system, the
airbag readiness lamp in the
instrument cluster will stay lit.
If the airbag readiness lamp is lit, do the following:
The driver and/or adult passengers should check for any objects that
may be lodged underneath the front passenger seat or cargo interfering
with the seat.
If objects are lodged and/or cargo is interfering with the seat; please take
the following steps to remove the obstruction:
•Pull the vehicle over.
•Turn the vehicle off.
•Driver and/or adult passengers should check for any objects lodged
underneath the front passenger seat or cargo interfering with the seat.
•Remove the obstruction(s) (if found).
•Restart the vehicle.
•Wait at least two minutes and verify that the airbag readiness lamp is
no longer illuminated
•If the airbag readiness lamp remains illuminated, this may or may/not
be a problem due to the front passenger sensing system.
DO NOT attempt to repair or service the system; take your vehicle
immediately to an authorized dealer.
If it is necessary to modify an advanced front airbag system to
accommodate a person with disabilities, contact the Ford Customer
Relationship Center at the phone number shown in theCustomer
Assistancesection of this Owner’s Guide.
WARNING:Any alteration/modification to the front passenger
seat may affect the performance of the front passenger sensing
system.
Determining if the system is operational
The SRS uses a readiness light in the instrument cluster or a tone to
indicate the condition of the system. Refer to theWarning lights and
chimessection in theInstrument Clusterchapter. Routine maintenance
of the airbag is not required.
Seating and Safety Restraints
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A difficulty with the system is indicated by one or more of the following:
•The readiness light will either
flash or stay lit.
•The readiness light will not
illuminate immediately after
ignition is turned on.
•A series of five beeps will be heard. The tone pattern will repeat
periodically until the problem and/or light are repaired.
If any of these things happen, even intermittently, contact your
authorized dealer as soon as possible. Unless serviced, the system may
not function properly in the event of a collision.
Seat-mounted side airbag system
WARNING:Do not place objects or mount equipment on or
near the airbag cover on the side of the seatbacks of the front
seats or in front seat areas that may come into contact with a
deploying airbag. Failure to follow these instructions may increase the
risk of personal injury in the event of a collision.
WARNING:Do not use accessory seat covers. The use of
accessory seat covers may prevent the deployment of the side
airbags and increase the risk of injury in an accident.
WARNING:Do not lean your head on the door. The side airbag
could injure you as it deploys from the side of the seatback.
WARNING:Do not attempt to service, repair, or modify the
airbag SRS, its fuses or the seat cover on a seat containing an
airbag. Contact your authorized dealer as soon as possible.
WARNING:All occupants of the vehicle should always wear
their safety belts even when an airbag SRS is provided.
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WARNING:Several air bag system components get hot after
inflation. Do not touch them after inflation.
WARNING:If the side
airbag has deployed,the
airbag will not function again.
The side airbag system
(including the seat) must be
inspected and serviced by an
authorized dealer.If the airbag
is not replaced, the unrepaired
area will increase the risk of injury
in a collision.
Determining if the system is operational
The SRS uses a readiness light in the instrument cluster or a tone to
indicate the condition of the system. Refer toWarning lights and
chimesin theInstrument Clusterchapter. Routine maintenance of the
side airbag is not required.
A difficulty with the system is indicated by one or more of the following:
•The readiness light (same light as for front airbag system) will either
flash or stay lit.
•The readiness light will not illuminate immediately after ignition is
turned on.
•A series of five beeps will be heard. The tone pattern will repeat
periodically until the problem and/or light are repaired.
If any of these things happen, even intermittently, have the SRS serviced
at your authorized dealer immediately. Unless serviced, the system may
not function properly in the event of a collision.
Disposal of airbags and airbag equipped vehicles (including
pretensioners)
Contact your authorized dealer as soon as possible. Airbags MUST BE
disposed of by qualified personnel.
Seating and Safety Restraints
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INFORMATION ABOUT UNIFORM TIRE QUALITY GRADING
Tire Quality Grades apply to new
pneumatic passenger car tires. The
Quality grades can be found where
applicable on the tire sidewall
between tread shoulder and
maximum section width. For
example:
•Treadwear 200 Traction AA Temperature A
These Tire Quality Grades are determined by standards that the United
States Department of Transportation has set.
Tire Quality Grades apply to new pneumatic passenger car tires. They do
not apply to deep tread, winter-type snow tires, space-saver or
temporary use spare tires, light truck or “LT” type tires, tires with
nominal rim diameters of 10 to 12 inches or limited production tires as
defined in Title 49 Code of Federal Regulations Part 575.104(c)(2).
U.S. Department of Transportation-Tire quality grades:The U.S.
Department of Transportation requires Ford Motor Company to give you
the following information about tire grades exactly as the government
has written it.
Treadwear
The treadwear grade is a comparative rating based on the wear rate of
the tire when tested under controlled conditions on a specified
government test course. For example, a tire graded 150 would wear one
and one-half (1
12) times as well on the government course as a tire
graded 100. The relative performance of tires depends upon the actual
conditions of their use, however, and may depart significantly from the
norm due to variations in driving habits, service practices, and
differences in road characteristics and climate.
Traction AA A B C
The traction grades, from highest to lowest are AA, A, B, and C. The
grades represent the tire’s ability to stop on wet pavement as measured
under controlled conditions on specified government test surfaces of
asphalt and concrete. A tire marked C may have poor traction
performance.
Tires, Wheels and Loading
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WARNING:The traction grade assigned to this tire is based on
straight-ahead braking traction tests, and does not include
acceleration, cornering, hydroplaning or peak traction characteristics.
Temperature A B C
The temperature grades are A (the highest), B and C, representing the
tire’s resistance to the generation of heat and its ability to dissipate heat
when tested under controlled conditions on a specified indoor laboratory
test wheel. Sustained high temperature can cause the material of the tire
to degenerate and reduce tire life, and excessive temperature can lead to
sudden tire failure. The grade C corresponds to a level of performance
which all passenger car tires must meet under the Federal Motor Vehicle
Safety Standard No. 139. Grades B and A represent higher levels of
performance on the laboratory test wheel than the minimum required by
law.
WARNING:The temperature grade for this tire is established
for a tire that is properly inflated and not overloaded. Excessive
speed, underinflation, or excessive loading, either separately or in
combination, can cause heat buildup and possible tire failure.
TIRES
Tires are designed to give many thousands of miles of service, but they
must be maintained in order to get the maximum benefit from them.
Glossary of tire terminology
•Tire label:A label showing the OE (Original Equipment) tire sizes,
recommended inflation pressure and the maximum weight the vehicle
can carry.
•Tire Identification Number (TIN):A number on the sidewall of
each tire providing information about the tire brand and
manufacturing plant, tire size and date of manufacture. Also referred
to as DOT code.
•Inflation pressure:A measure of the amount of air in a tire.
•Standard load:A class of P-metric or Metric tires designed to carry a
maximum load at 35 psi [37 psi (2.5 bar) for Metric tires]. Increasing
the inflation pressure beyond this pressure will not increase the tire’s
load carrying capability.
•Extra load:A class of P-metric or Metric tires designed to carry a
heavier maximum load. Increasing the inflation pressure will not
increase the tire’s load carrying capability.
Tires, Wheels and Loading
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