FORD WINDSTAR 2001 2.G Owners Manual

GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a district or
owner relations/customer relationship office.
The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
fuel.
In the United States, using leaded fuel may also result in difficulty
importing your vehicle back into the U.S.
If your vehicle must be serviced while you are traveling or living in
Central or South America, the Caribbean, or the Middle East, contact the
nearest Ford dealership. If the dealership cannot help you, write or call:
FORD MOTOR COMPANY
WORLDWIDE DIRECT MARKET OPERATIONS
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804
If you are in another foreign country, contact the nearest Ford
dealership. If the dealership employees cannot help you, they can direct
you to the nearest Ford affiliate office.
If you buy your vehicle in North America and then relocate outside of
the U.S. or Canada, register your vehicle identification number (VIN) and
new address with Ford Motor Company Worldwide Direct Market
Operations.
Customer assistance
271

FORD CAR CARE PRODUCTS FOR YOUR VEHICLE
Ford has many quality products available from your dealer to clean your
vehicle and protect its finishes. These quality products have been
specifically engineered to fulfill your automotive needs; they are custom
designed to complement the style and appearance of your vehicle. Each
product is made from high quality materials and that meet or exceed
Ford's rigid specifications. For best results, use the following or products
of equivalent quality:
Ford Custom Clearcoat Polish*
Ford Custom Silicone Gloss Polish
Ford Custom Vinyl Protectant* (not available in Canada)
Motorcraft Vinyl Conditioner (Canada only)
Ford Deluxe Leather and Vinyl Cleaner (not available in Canada)
Motorcraft Vinyl Cleaner (Canada only)
Ford Extra Strength Tar and Road Oil Remover* (not available in
Canada)
Ford Extra Strength Upholstery Cleaner (not available in Canada)
Ford Metal Surface Cleaner
Ford Multi-Purpose Cleaner*
Motorcraft Car Wash Concentrate
Motorcraft Carlite Glass Cleaner
Ford Spot and Stain Remover*
Ford Super Premium Tire and Trim Dressing
Ford Triple Clean
Ford Ultra-Clear Spray Glass Cleaner (not available in Canada)
* May be sold with the Motorcraft name
FORD ACCESSORIES FOR YOUR VEHICLE
A wide selection of Ford accessories are available for your vehicle
through your local authorized Ford, Lincoln Mercury or Ford of Canada
dealer. These quality accessories have been specifically engineered to
fulfill your automotive needs; they are custom designed to complement
the style and aerodynamic appearance of your vehicle. In addition, each
accessory is made from high quality materials and meets or exceeds
Ford's rigid engineering and safety specifications. Ford accessories are
Customer assistance
272

warranted for up to 12 months or 20 000 km (12 000 miles) on all cars
and light trucks and 12 months with unlimited distance on medium duty
trucks unless the accessory is installed on a new vehicle, then the
warranty becomes the balance of the new vehicle's warranty or the
accessories warranty, whichever is greater. See your dealer for complete
warranty information and availability.
Not all accessories are available for all models.
Vehicle Security
Non-decorative wheel protector locks
Remote keyless entry
Styled wheel protector locks
Vehicle security systems
Comfort and convenience
Cargo nets
Cargo shade
Cargo tray
Child step running boards
Engine block heaters
Molded running boards
Seatback organizer
Tire step
Travel equipment
Cargo organizer
Cell phone holder
Console
Factory luggage rack adaptors (Bike, ski, etc.)
Framed luggage covers
Hard shell luggage and ski boxes
Heavy-duty battery
Inside rear view mirror with compass (with and without temperature
display)
Customer assistance
273

Luggage/cargo basket
Raised cross bars (roof rack)
Soft luggage cover
Trailer hitch (Class II)
Trailer hitch bars and balls
Trailer hitch mount bike carrier
Trailer hitch wiring adaptor
Video entertainment system
Protection and appearance equipment
Cargo liners, interior
Carpet floor mats
Cleaners, waxes and polishes
Door edge guards
Flat splash guards
Front end covers (full and mini)
Hood deflectors
Locking gas cap
Lubricants and oils
Molded splash guards
Molded vinyl floor mats
Rear air deflector
Side window deflectors
Touch-up paint
Underbody security lighting
Universal floor mats
Customer assistance
274

For maximum vehicle performance, keep the following information in
mind when adding accessories or equipment to your vehicle:
²When adding accessories, equipment, passengers and luggage to your
vehicle, do not exceed the total weight capacity of the vehicle or of
the front or rear axle (GVWR or GAWR as indicated on the Safety
compliance certification label). Consult your dealer for specific weight
information.
²The Federal Communications Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC) regulate the use of mobile
communications systems - such as two-way radios, telephones and
theft alarms - that are equipped with radio transmitters. Any such
equipment installed in your vehicle should comply with FCC or CRTC
regulations and should be installed only by a qualified service
technician.
²Mobile communications systems may harm the operation of your
vehicle, particularly if they are not properly designed for automotive
use or are not properly installed. When operated, such systems may
cause the engine to stumble or stall or cause the transmission to be
damaged or operate improperly. In addition, such systems may be
damaged or their performance may be affected by operating your
vehicle. (Citizens band [CB] transceivers, garage door openers and
other transmitters with outputs of five watts or less will not ordinarily
affect your vehicle's operation.)
²Ford cannot assume responsibility for any adverse effects or damage
that may result from the use of such equipment.
ORDERING ADDITIONAL OWNER'S LITERATURE
To order the publications in this portfolio, contact Helm, Incorporated at:
HELM, INCORPORATED
P.O. Box 07150
Detroit, Michigan 48207
Or call:
For a free publication catalog, order toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST,
for credit card holders only
Customer assistance
275

Obtaining a French owner's guide
French Owner's Guides can be obtained from your dealer or by writing to
Ford Motor Company of Canada, Limited, Service Publications, P.O. Box
1580, Station B, Mississauga, Ontario L4Y 4G3.
IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d) requires that, if a manufacturer
or its representative is unable to repair a motor vehicle to conform to the
vehicle's applicable express warranty after a reasonable number of
attempts, the manufacturer shall be required to either replace the
vehicle with one substantially identical or repurchase the vehicle and
reimburse the buyer in an amount equal to the actual price paid or
payable by the consumer (less a reasonable allowance for consumer
use). The consumer has the right to choose whether to receive a refund
or replacement vehicle.
California Civil Code Section 1793.22(b) presumes that the manufacturer
has had a reasonable number of attempts to conform the vehicle to its
applicable express warranties if, within the first 18 months of ownership
of a new vehicle or the first 29 000 km (18 000 miles), whichever occurs
first:
1. Two or more repair attempts are made on the same nonconformity
likely to cause death or serious bodily injury OR
2. Four or more repair attempts are made on the same nonconformity (a
defect or condition that substantially impairs the use, value or safety of
the vehicle) OR
3. The vehicle is out of service for repair of nonconformities for a total of
more than 30 calendar days (not necessarily all at one time)
In the case of 1 or 2 above, the consumer must also notify the
manufacturer of the need for the repair of the nonconformity at the
following address:
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
Customer assistance
276

REPORTING SAFETY DEFECTS (U.S. ONLY)
If you believe that your vehicle has
a defect that could cause a crash, or
could cause injury or death, you
should immediately inform the
National Highway Traffic Safety
Administration (NHTSA) in addition
to notifying Ford Motor Company.
If NHTSA receives similar complaints, it may open an investigation, and
if it finds that a safety defect exists in a group of vehicles, it may order a
recall and remedy campaign. However, NHTSA cannot become involved
in individual problems between you, your dealer or Ford Motor Company.
To contact NHTSA, you may either call the Auto Safety Hotline toll-free
at 1±800±424±9393 (202±366±0123 in the Washington D.C. area) or write
to:
NHTSA
U.S. Department of Transportation
400 Seventh Street
Washington D.C. 20590
You can also obtain other information about motor vehicle safety from
the Hotline.
Reporting safety defects
277

A
Accessory delay ..........................86
AdvanceTrac ..............................170
Air bag supplemental
restraint system ........144±145, 149
and child safety seats ............146
description ......................145, 149
disposal ....................................151
driver air bag ..................147, 150
indicator light ...................10, 147
operation .........................147, 150
passenger air bag ...........147, 150
side air bag ..............................149
Air cleaner filter .......................257
Air conditioning ..........................29
Air filter, cabin ..........................224
Antifreeze
(see Engine coolant) ................215
Anti-lock brake system
(see Brakes) ......................167±168
Anti-theft system ......................112
arming the system ..................112
disarming a
triggered system .....................113
warning light ...............................9
Audio system (see Radio) ...39, 63
Automatic transaxle .................173
driving with .............................175
fluid, adding ............................222
fluid, checking ........................222
fluid, refill capacities ..............258
fluid, specification ..................261
Auxiliary power point ...............116
Axle
lubricant specifications ..........259B
Battery .......................................227
acid, treating emergencies .....227
charging system warning light ..8
jumping a disabled battery ....202
maintenance-free ....................227
replacement, specifications ...257
servicing ..................................227
Belt minder ...............................140
Brakes ........................................167
anti-lock ...........................167±168
anti-lock brake system
(ABS) warning light .........10, 168
brake warning light ..................10
fluid, checking and adding ....214
fluid, refill capacities ..............258
fluid, specifications .........259, 261
lubricant specifications ..259, 261
parking ....................................168
pedals (see Power
adjustable foot pedals) ............78
shift interlock ..........................173
Break-in period .............................3
C
Capacities for refilling fluids ....258
Cargo net ...................................118
Certification Label ....................262
Child safety restraints ..............152
child safety belts ....................152
Child safety seats ......................153
in front seat ............................154
in rear seat ......................154, 156
LATCH .....................................161
tether anchorage hardware ...157
Cleaning your vehicle ...............252
engine compartment ..............254
Index
278

exterior ............................252±253
exterior lamps .........................254
instrument cluster lens ..........255
instrument panel ....................255
interior .............................255±257
mirrors .....................................254
plastic parts ............................253
safety belts ..............................256
washing ....................................252
waxing .....................................253
wheels ......................................253
windows ..................................256
wiper blades ............................254
woodtone trim ........................256
Climate control (see Air
conditioning or Heating) ............29
Clock ..........................42, 50, 59, 73
Compass, electronic
set zone adjustment .................24
Console ......................................101
overhead ....................................96
Controls
power seat ...............................120
Coolant
checking and adding ..............215
refill capacities ................220, 258
specifications ..................259, 261
Cruise control
(see Speed control) ....................79
Cupholder(s) .............................123
Customer Assistance ................185
Ford accessories
for your vehicle ......................272
Ford Extended
Service Plan ............................264
Getting assistance outside
the U.S. and Canada ..............271
Getting roadside assistance ...185Getting the
service you need ....................264
Ordering additional
owner's literature ...................275
The Dispute
Settlement Board ...................267
Utilizing the Mediation/
Arbitration Program ...............270
D
Daytime running lamps
(see Lamps) ................................27
Defrost
rear window ..............................38
Dipstick
automatic
transmission fluid ...................222
engine oil .................................211
Doors
door ajar warning .....................13
lubricant specifications ..........259
power sliding ............................98
Driving under special
conditions
through water .........................178
E
Emergencies, roadside
jump-starting ..........................202
Emission control system ..........243
Engine ........................................261
check engine/service engine
soon light ..................................11
cleaning ...................................254
coolant .....................................215
idle speed control ...................227
Index
279

lubrication
specifications ..................259, 261
refill capacities ........................258
service points ..........................210
starting after a collision .........186
Engine block heater .................165
Engine oil ..................................211
change oil soon warning,
message center .......................211
checking and adding ..............211
dipstick ....................................211
filter, specifications ........213, 257
recommendations ...................213
refill capacities ........................258
specifications ..................259, 261
Exhaust fumes ..........................166
F
Floor mats .................................101
Fluid capacities .........................258
Fuel ............................................236
calculating
fuel economy ....................25, 240
cap .....................................12, 238
capacity ...................................258
choosing the right fuel ...........238
comparisons with EPA fuel
economy estimates .................243
detergent in fuel .....................240
filling your vehicle
with fuel ..................236, 238, 240
filter, specifications ........240, 257
fuel pump shut-off switch .....186
gauge .........................................15
improving fuel economy ........240
low fuel warning light ................8
octane rating ...................239, 261
quality ......................................239
running out of fuel .................240safety information relating
to automotive fuels ................236
Fuses ..................................187±188
G
Garage door opener ..............90, 97
Gas cap (see Fuel cap) ......12, 238
Gas mileage
(see Fuel economy) .................240
Gauges .........................................14
engine coolant temperature
gauge .........................................16
fuel gauge ..................................15
odometer ...................................16
speedometer .............................15
tachometer ................................15
trip odometer ............................16
GAWR
(Gross Axle Weight Rating) .....178
calculating ...............................180
definition .................................178
driving with a heavy load ......178
location ....................................178
GVWR (Gross
Vehicle Weight Rating) .............178
calculating .......................178, 180
definition .................................178
driving with a heavy load ......178
location ....................................178
H
Hazard flashers .........................186
Head restraints .................119, 122
Headlamps ...................................27
aiming ..............................250±251
autolamp system .......................29
bulb specifications ..................250
Index
280