Radio GMC ACADIA LIMITED 2017 Owner's Guide

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GMC Acadia Limited Owner Manual (GMNA-Localizing-U.S.-10283134) -
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284 Vehicle Care
Coated Moldings
Coated moldings should be cleaned.
.When lightly soiled, wipe with a
sponge or soft, lint-free cloth
dampened with water.
. When heavily soiled, use warm
soapy water.
Fabric/Carpet/Suede
Start by vacuuming the surface
using a soft brush attachment. If a
rotating vacuum brush attachment is
being used, only use it on the floor
carpet. Before cleaning, gently
remove as much of the soil as
possible:
.Gently blot liquids with a paper
towel. Continue blotting until no
more soil can be removed.
. For solid soils, remove as much
as possible prior to vacuuming.
To clean:
1. Saturate a clean, lint-free colorfast cloth with water.
Microfiber cloth is
recommended to prevent lint
transfer to the fabric or carpet. 2. Remove excess moisture by
gently wringing until water does
not drip from the cleaning cloth.
3. Start on the outside edge of the soil and gently rub toward the
center. Fold the cleaning cloth
to a clean area frequently to
prevent forcing the soil in to the
fabric.
4. Continue gently rubbing the soiled area until there is no
longer any color transfer from
the soil to the cleaning cloth.
5. If the soil is not completely removed, use a mild soap
solution followed only by plain
water.
If the soil is not completely
removed, it may be necessary to
use a commercial upholstery
cleaner or spot lifter. Test a small
hidden area for colorfastness before
using a commercial upholstery
cleaner or spot lifter. If ring
formation occurs, clean the entire
fabric or carpet.
After cleaning, use a paper towel to
blot excess moisture.
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
Use a microfiber cloth on high gloss
surfaces or vehicle displays. First,
use a soft bristle brush to remove
dirt that can scratch the surface.
Then gently clean by rubbing with a
microfiber cloth. Never use window
cleaners or solvents. Periodically
hand wash the microfiber cloth
separately, using mild soap. Do not
use bleach or fabric softener. Rinse
thoroughly and air dry before
next use.
Caution
Do not attach a device with a
suction cup to the display. This
may cause damage and would
not be covered by the vehicle
warranty.

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304 Customer Information
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 304
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 306
Customer Assistance for Text Telephone (TTY) Users . . . . . 307
Online Owner Center . . . . . . . . . 307
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 308
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 308
Scheduling Service Appointments . . . . . . . . . . . . . . . 310
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 310
Collision Damage Repair . . . . . 311
Service Publications Ordering Information . . . . . . . . . . . . . . . . . . 313
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 314
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 315 Reporting Safety Defects to
the Canadian
Government . . . . . . . . . . . . . . . . . 315
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 315
Vehicle Data Recording and
Privacy
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . . . 316
Event Data Recorders . . . . . . . . 316
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 317
Infotainment System . . . . . . . . . . 317
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
GMC. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be

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Customer Information 307
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), GMC has TTY equipment
available at its Customer Assistance
Center. Any TTY user in the U.S.
can communicate with GMC by
dialing: 1-888-889-2438. TTY users
in Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.gmc.com
The GMC online owner experience
is a one-stop resource that allows
interaction with GMC and keeps
important vehicle-specific
information in one place.
Membership Benefits
E:Download owner manuals and
view vehicle-specific how-to videos.
G: View maintenance schedules,
alerts, and OnStar onboard vehicle
diagnostic information. Schedule
service appointments.
I: View and print dealer-recorded
service records and self-recorded
service records.
D: Select a dealer and view
locations, maps, phone numbers,
and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number
(VIN) 0301.
H:View GM Card, SiriusXM
Satellite radio (if equipped), and
OnStar account information (if
equipped).
F: Chat live with online help
representatives.
Visit my.gmc.com to register your
vehicle.
GMC Owner Centre (Canada)
gmcowner.ca
Take a trip to the GMC Owner
Centre:
. Chat live with online help
representatives.
. Use the Vehicle Tools section.
. Access third party enthusiast
sites and social media networks.
. Locate owner resources such as
lease-end, financing, and
warranty information.
. Retrieve your favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Features and Auto Care
Sections.
. Download the owner manual for
your vehicle, quickly and easily.
. Find the GMC-recommended
maintenance services for your
vehicle.

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314 Customer Information
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Manual.
RETAIL SELL PRICE: $35.00–
$40.00 (U.S.) plus handling and
shipping fees.
Without Pouch: Owner Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.
Current and Past Models
Technical Service Bulletins and
Manuals are available for current
and past model GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday –Friday
8:00 AM –6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), see
Helm, Inc. at: www.helminc.com.
Or write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170 Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the
Federal Communications
Commission (FCC) rules and with
Industry Canada Standards
RSS-GEN/210/216/220/251/310,
ICES‐001.
Operation is subject to the following
two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.

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GMC Acadia Limited Owner Manual (GMNA-Localizing-U.S.-10283134) -
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316 Customer Information
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.How various systems in your
vehicle were operating;
. Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
. How fast the vehicle was
traveling. These data can help provide a
better understanding of the
circumstances in which crashes and
injuries occur.
Note
EDR data are recorded by your
vehicle only if a non-trivial crash
situation occurs; no data are
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) are recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of
personally identifying data routinely
acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.

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GMC Acadia Limited Owner Manual (GMNA-Localizing-U.S.-10283134) -
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324 OnStar
to the vehicle in a crash, or wireless
phone network congestion or
jamming—may prevent service.
See Radio Frequency
Statement 0314.
Services for People with
Disabilities
Advisors provide services to help
Subscribers with physical disabilities
and medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
five days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.

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OnStar 325
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See
Add-On Electrical
Equipment 0207. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827)
or press
Qto speak with an
Advisor. Users of wireless
communications are cautioned that

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GMC Acadia Limited Owner Manual (GMNA-Localizing-U.S.-10283134) -
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Index 331
Electrical System (cont'd)Fuses and Circuit Breakers . . . 233
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 239
Overload . . . . . . . . . . . . . . . . . . . . . 232
Emergency OnStar
®. . . . . . . . . . . . . . . . . . . . . . 319
Engine Air Cleaner/Filter . . . . . . . . . . . . . 217
Check and Service Engine
Soon Light . . . . . . . . . . . . . . . . . . 109
Compartment Overview . . . . . . . 212
Coolant . . . . . . . . . . . . . . . . . . . . . . . 219
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 106
Coolant Temperature Warning Light . . . . . . . . . . . . . . . .113
Cooling System . . . . . . . . . . . . . . . 218
Cooling System Messages . . . 125
Cover . . . . . . . . . . . . . . . . . . . . . . . . . 213
Drive Belt Routing . . . . . . . . . . . . 303
Exhaust . . . . . . . . . . . . . . . . . . . . . . 178
Heater . . . . . . . . . . . . . . . . . . . . . . . . 174
Oil Life System . . . . . . . . . . . . . . . 216
Oil Messages . . . . . . . . . . . . . . . . . 126
Oil Pressure Light . . . . . . . . . . . . .114
Overheated Protection Operating Mode . . . . . . . . . . . . . 223 Engine (cont'd)
Overheating . . . . . . . . . . . . . . . . . . 222
Power Messages . . . . . . . . . . . . . 126
Running While Parked . . . . . . . . 178
Starting . . . . . . . . . . . . . . . . . . . . . . . 173
Entry Lighting . . . . . . . . . . . . . . . . . . . 147
Equipment, Towing . . . . . . . . . . . . . 205
Event Data Recorders . . . . . . . . . . 316
Extender, Safety Belt . . . . . . . . . . . . 60
Exterior Lamp Controls . . . . . . . . . 143
F
Features Memory . . . . . . . . . . . . . . . . . . . . . . . . . 11
Filter, Engine Air Cleaner . . . . . . . . . . . 217
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 144
Flashers, Hazard Warning . . . . . . 144
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 261 Changing . . . . . . . . . . . . . . . . . . . . . 262
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 286
Fluid Automatic Transmission . . . . . . 216
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 226
Power Steering . . . . . . . . . . . . . . . 224
Washer . . . . . . . . . . . . . . . . . . . . . . . 224
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 145
Folding Mirrors . . . . . . . . . . . . . . . . . . 37 Forward Collision Alert
(FCA) System . . . . . . . . . . . . . . . . . 192
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 314
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Front Seats
Heated and Cooled . . . . . . . . . . . . . 48
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197 Additives . . . . . . . . . . . . . . . . . . . . . 198
Economy Driving . . . . . . . . . . . . . . . 22
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 199
Filling the Tank . . . . . . . . . . . . . . . 198
Foreign Countries . . . . . . . . . . . . 198
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 105
Requirements, California . . . . . 197
System Messages . . . . . . . . . . . . 126
Fuses Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 233
Fuses and Circuit Breakers . . . 233
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 239

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Index 335
Passenger Sensing System . . . . . 68
Perchlorate MaterialsRequirements, California . . . . . . 209
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 132
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 29
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Outlets . . . . . . . . . . . . . . . . . . . . . . . 101
Protection, Battery . . . . . . . . . . . . 149
Retained Accessory (RAP) . . . 175
Seat Adjustment . . . . . . . . . . . . . . . . 45
Steering Fluid . . . . . . . . . . . . . . . . . 224
Windows . . . . . . . . . . . . . . . . . . . . . . . 39
Pregnancy, Using Safety Belts . . . 59
Privacy Vehicle Data Recording . . . . . . . 316
Program Courtesy Transportation . . . . . . 310
Proposition 65 Warning,
California . . . . . . . . . . . .209, 227, 271
R
Radio Frequency Statement . . . . 314
Reading Lamps . . . . . . . . . . . . . . . . . 147
Rear Climate Control
System . . . . . . . . . . . . . . . . . . . 156, 157
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 49 Rear Vision Camera (RVC) . . . . . 188
Rear Window Washer/Wiper . . . . . 99
Rearview Mirrors
Automatic Dimming . . . . . . . . . . . . . 38
Reclining Seatbacks . . . . . . . . . . . . . 46
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 298
Records Maintenance . . . . . . . . . . . . . . . . . . 300
Recreational Vehicle Towing . . . . 275
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 308
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . 25
Remote Vehicle Start . . . . . . . . . . . . 27
Replacement Bulbs . . . . . . . . . . . . . 232
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 73
Maintenance . . . . . . . . . . . . . . . . . . 299
Replacing Airbag System . . . . . . . . 73
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . 87
Replacing Safety Belt System Parts after a Crash . . . . . . . . . . . . . 61
Reporting Safety Defects
Canadian Government . . . . . . . . 315
General Motors . . . . . . . . . . . . . . . 315
U.S. Government . . . . . . . . . . . . . 315 Restraints
Where to Put . . . . . . . . . . . . . . . . . . . 79
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . 175
Ride Control Systems Messages . . . . . . . . . . . . . . . . . . . . 129
Roads
Driving, Wet . . . . . . . . . . . . . . . . . . 164
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 308
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 41
Roof Rack System . . . . . . . . . . . . . . . 95
Rotation, Tires . . . . . . . . . . . . . . . . . . 255
Routing, Engine Drive Belt . . . . . . 303
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . 178
S
Safety Belts . . . . . . . . . . . . . . . . . . . . . 53Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Extender . . . . . . . . . . . . . . . . . . . . . . . . 60
How to Wear Safety Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . 54
Lap-Shoulder Belt . . . . . . . . . . . . . . 55
Reminders . . . . . . . . . . . . . . . . . . . . 107
Replacing after a Crash . . . . . . . . 61
Use During Pregnancy . . . . . . . . . . 59

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