order GMC CANYON 2006 Owner's Guide

Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your dealer and to GMC. Normally, any concerns with
the sales transaction or the operation of the vehicle
will be resolved by your dealer’s sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or
the general manager.STEP TWO:If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, contact
the GMC Consumer Relations Manager by calling
1-800-GMC-8782 (1-800-462-8782, Customer
Assistance prompt). In Canada, contact GM of Canada
Customer Communication by calling 1-800-263-3777
(English) or 1-800-263-7854 (French).
We encourage you to call the toll-free number in order to
give your inquiry prompt attention. Please have the
following information available to give the Customer
Assistance Representative:
Vehicle Identication Number (VIN). This is available
from the vehicle registration or title, or the plate at the
top left of the instrument panel and visible through
the windshield.
Dealership name and location.
Vehicle delivery date and present mileage.
When contacting GMC, please remember that your
concern will likely be resolved at a dealer’s facility.
That is why we suggest you follow Step One rst if you
have a concern.
7-2

Vehicle Data Collection and Event
Data Recorders
Your vehicle, like other modern motor vehicles, has a
number of sophisticated computer systems that monitor
and control several aspects of the vehicle’s performance.
Your vehicle uses on-board vehicle computers to monitor
emission control components to optimize fuel economy,
to monitor conditions for airbag deployment and, if so
equipped, to provide anti-lock braking and to help the
driver control the vehicle in difficult driving situations.
Some information may be stored during regular
operations to facilitate repair of detected malfunctions;
other information is stored only in a crash event by
computer systems, such as those commonly called event
data recorders (EDR).
In a crash event, computer systems, such as the Airbag
Sensing and Diagnostic Module (SDM) in your vehicle
may record information about the condition of the vehicle
and how it was operated, such as data related to
engine speed, brake application, throttle position, vehicle
speed, safety belt usage, airbag readiness, airbag
performance, and the severity of a collision. This
information has been used to improve vehicle crash
performance and may be used to improve crash
performance of future vehicles and driving safety. Unlike
the data recorders on many airplanes, these on-board
systems do not record sounds, such as conversation of
vehicle occupants.To read this information, special equipment is needed
and access to the vehicle or the device that stores
the data is required. GM will not access information
about a crash event or share it with others other than:with the consent of the vehicle owner or, if the
vehicle is leased, with the consent of the lessee,
in response to an official request of police or similar
government office,
as part of GM’s defense of litigation through the
discovery process, or
as required by law.
In addition, once GM collects or receives data, GM may:
use the data for GM research needs,
make it available for research where appropriate
condentiality is to be maintained and need is
shown, or
share summary data which is not tied to a specic
vehicle with non-GM organizations for research
purposes.
Others, such as law enforcement, may have access to
the special equipment that can read the information
if they have access to the vehicle or the device
that stores the data.
7-10

Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which could
cause a crash or could cause injury or death, you
should immediately inform the National Highway Traffic
Safety Administration (NHTSA), in addition to notifying
General Motors.
If NHTSA receives similar complaints, it may open an
investigation, and if it nds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your dealer, or
General Motors.To contact NHTSA, you may either call the Auto Safety
Hotline toll-free at 1-800-424-9393 (or 366-0123 in
the Washington, D.C. area) or write to:
NHTSA, U.S. Department of Transportation
Washington, D.C. 20590
You can also obtain other information about motor
vehicle safety from the hotline.
Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may call them at
1-800-333-0510 or write to:
Transport Canada
Place de Ville Tower C
330 Sparks Street
Ottawa, Ontario K1A 0N5
7-14

Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, we certainly hope you’ll notify us.
Please call us at 1-800-GMC-8782 (1-800-462-8782),
or write:
GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle suspension,
brakes, electrical, steering, body, etc.
Transmission, Transaxle, Transfer
Case Unit Repair Manual
This manual provides information on unit repair service
procedures, adjustments, and specications for GM
transmissions, transaxles, and transfer cases.
Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service General Motors cars
and trucks. Each bulletin contains instructions to
assist in the diagnosis and service of your vehicle.
In Canada, information pertaining to Product Service
Bulletins can be obtained by contacting your General
Motors dealer or by calling 1-800-GM-DRIVE
(1-800-463-7483).
7-15

Owner’s Information
Owner publications are written specically for owners
and intended to provide basic operational information
about the vehicle. The owner’s manual will include
the Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner’s Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00
Without Portfolio: Owner’s Manual only.
RETAIL SELL PRICE: $25.00
Current and Past Model Order Forms
Service Publications are available for current and
past model GM vehicles. To request an order form,
please specify year and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on the
World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
7-16

Customer Assistance Information (cont.)
Reporting Safety Defects to General Motors....7-15
Reporting Safety Defects to the Canadian
Government............................................7-14
Reporting Safety Defects to the United
States Government...................................7-14
Roadside Assistance Program......................... 7-6
Service Publications Ordering Information........7-15
D
Daytime Running Lamps..................................3-15
Daytime Running Lamps Indicator Light.............3-38
Defensive Driving............................................. 4-2
Doing Your Own Service Work........................... 5-4
Dome Lamp...................................................3-17
Dome Lamp Override......................................3-17
Door
Locks.......................................................... 2-7
Power Door Locks......................................... 2-8
Rear Door Security Locks............................... 2-8
Rear Doors.................................................. 2-9
Driver
Position, Safety Belt.....................................1-18
Driver Information Center (DIC).........................3-39
DIC Controls and Displays............................3-39
DIC Warnings and Messages........................3-42Driving
At Night.....................................................4-28
City...........................................................4-32
Defensive..................................................... 4-2
Drunken....................................................... 4-3
Freeway.....................................................4-33
Hill and Mountain Roads..............................4-36
In Rain and on Wet Roads...........................4-29
Off-Road....................................................4-15
Recovery Hooks..........................................4-43
Rocking Your Vehicle to Get it Out.................4-42
Winter........................................................4-38
E
Electrical System
Add-On Equipment.....................................5-101
Engine Compartment Fuse Block.................5-103
Fuses and Circuit Breakers.........................5-102
Power Windows and Other Power Options....5-102
Windshield Wiper Fuses.............................5-102
Engine
Air Cleaner/Filter.........................................5-18
Battery.......................................................5-41
Check and Service Engine Soon Light............3-32
Coolant......................................................5-25
Coolant Heater............................................2-19
4

Engine (cont.)
Coolant Temperature Gage...........................3-32
Engine Compartment Overview......................5-12
Exhaust.....................................................2-32
Fan Noise..................................................5-35
Oil .............................................................5-13
Oil Life System...........................................5-16
Overheating................................................5-28
Starting......................................................2-17
Event Data Recorders (EDR)............................7-10
Exit Lighting...................................................3-18
Extender, Safety Belt.......................................1-34
Exterior Cargo Lamps......................................3-17
Exterior Lamps...............................................3-14
F
Filter
Engine Air Cleaner......................................5-18
Finish Damage...............................................5-99
Fixed Mast Antenna........................................3-79
Flash-to-Pass................................................... 3-9
Flat Tire........................................................5-71
Flat Tire, Changing.........................................5-72Flat Tire, Storing.............................................5-88
Fluid
Automatic Transmission................................5-19
Manual Transmission....................................5-22
Power Steering...........................................5-35
Windshield Washer......................................5-36
Fog Lamps....................................................3-16
Four-Wheel Drive....................................2-24, 5-46
Front Armrest Storage Area..............................2-40
Front Axle......................................................5-47
Fuel............................................................... 5-5
Additives...................................................... 5-6
California Fuel.............................................. 5-6
Filling a Portable Fuel Container....................5-10
Filling Your Tank........................................... 5-8
Fuels in Foreign Countries.............................. 5-7
Gage.........................................................3-38
Gasoline Octane........................................... 5-5
Gasoline Specications.................................. 5-5
Fuses
Engine Compartment Fuse Block.................5-103
Fuses and Circuit Breakers.........................5-102
Windshield Wiper.......................................5-102
5

Service (cont.)
Engine Soon Light.......................................3-32
Publications Ordering Information...................7-15
Servicing Your Airbag-Equipped Vehicle..............1-77
Setting the Time
Radios with Radio Data Systems (RDS).........3-48
Radios without Radio Data Systems (RDS).....3-47
Sheet Metal Damage.......................................5-99
Shifting Into Park (P).......................................2-29
Shifting Out of Park (P)...................................2-30
Shoulder Belt Height Adjuster...........................1-25
Signals, Turn and Lane-Change.......................... 3-8
Sliding Rear Windows.....................................2-13
Spare Tire.....................................................5-92
Installing....................................................5-77
Removing...................................................5-73
Storing.......................................................5-88
Specications, Capacities...............................5-108
Speedometer..................................................3-24
Starting Your Engine.......................................2-17
Steering........................................................4-10
Steering Wheel, Tilt Wheel................................. 3-7Storage Areas
Cupholder(s)...............................................2-40
Front Armrest Storage Area...........................2-40
Glove Box..................................................2-40
Rear Storage Area.......................................2-41
Stuck in Sand, Mud, Ice or Snow......................4-42
Sun Visors.....................................................2-13
T
Tachometer....................................................3-24
Tailgate........................................................... 2-9
Taillamps
Turn Signal, Stoplamps and Back-up Lamps....5-51
Theft-Deterrent, Radio.....................................3-77
Theft-Deterrent Systems...................................2-13
Content Theft-Deterrent................................2-13
Passlock
®...................................................2-15
Tilt Wheel........................................................ 3-7
Tires.............................................................5-55
Aluminum Wheels, Cleaning..........................5-98
Buying New Tires........................................5-64
12

V
Vehicle
Control........................................................ 4-6
Damage Warnings........................................... iv
Loading......................................................4-44
Parking Your...............................................2-31
Symbols......................................................... iv
Vehicle Data Collection and Event Data
Recorders..................................................7-10
Vehicle Identication
Number (VIN)............................................5-101
Service Parts Identication Label..................5-101
Ventilation Adjustment......................................3-21
Visors...........................................................2-13
W
Warning Lights, Gages and Indicators................3-22
Warnings
DIC Warnings and Messages........................3-42
Hazard Warning Flashers............................... 3-6
Other Warning Devices.................................. 3-6
Safety and Symbols......................................... iii
Vehicle Damage.............................................. ivWheels
Alignment and Tire Balance..........................5-68
Different Size..............................................5-66
Replacement...............................................5-68
Where to Put the Restraint...............................1-44
Windows.......................................................2-11
Manual......................................................2-11
Power........................................................2-12
Sliding Rear................................................2-13
Windshield
Wiper Blades, Cleaning................................5-98
Windshield Washer.........................................3-10
Fluid..........................................................5-36
Windshield Wiper
Blade Replacement......................................5-53
Fuses......................................................5-102
Windshield Wipers.......................................3-10
Winter Driving................................................4-38
X
XM™ Satellite Radio Antenna System................3-79
Y
Your Vehicle and the Environment....................... 6-2
14