GMC CANYON 2011 Owner's Manual

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G M C Can yon Owner M an ual - 2011
C usto m er In fo rm atio n 13-7
O th er H elp fu lL in ks
G M C  www.g m c.c o m
G M C Merc h and is e 
w ww.g m cc o ll e ctio n.c o m
H elp Cente r  www.g m c.c o m /
h elp ce nte r.
F A Q (F re qu en tly Aske d
Q uestio ns)
.
C onta ct U s
M y GM Can ad a  www.g m .c aM yGM Can ad a is a
p assw ord -p ro te cte d se ctio n of
w ww.g m .c a where yo u ca n sa ve
i n fo rm atio n on GM ve hic le s, get
p ers o naliz e d offe rs , and use han dy
t o ols and fo rm swit h gre ate r ease . H
ere are afe w of th e va lu ab le to o ls
a nd se rv ic e s yo u will h a ve
a cc e ss to :
.
M yShow ro om :F in d and sa ve
i n fo rm atio n on ve hic le s an d
c u rre nt offe rs in yo ur are a.
.
M yDea le rs : S ave deta il s su ch
a s add re ss and ph one nu m ber
f o r each of yo ur pre fe rre d GM
d eale rs .
.
M yDriv e w ay: A cce ss quic k
l i n ks to pa rts and se rv ic e
e stim ate s, ch e ck tr a de-in
v a lu es, or sc h edu le a se rv ic e
a ppo in tm ent by add in g th e
v e hic le s yo u ow n to yo u r
d riv e w ay pro file .
.
M yPre fe re nce s: M anag e yo ur
p ro fil e and use to ols and fo rm s
w it h gre a te r ease .
T o sig n up, vis it th e MyGM .c a
s e ctio n wit h in www.g m .c a .
G M Mobilit y
R eim burs em en t P ro gra m
( U .S .an d Can ad a)T his pro gra m is ava ila ble to
q ualif ie d applic a nts fo r co st
r e im burs e m ent of elig ib le
a fte rm ark e t adaptiv e equip m ent
r e q uir e d fo r yo ur ve hic le , su ch as
h and co ntr o ls or a wheelc h air /
s co ote r lif t fo r th e ve hic le .
F or m ore in fo rm atio n on th e lim it e d
o ffe r, vis it w ww.g m mobili t y .c o m or
c a ll th e GM Mobilit y Assis ta nce
C ente r at 1-8 00-3 23-9 935. Te xt
T e le phone (T T Y )use rs , ca ll
1 -8 00-8 33-9 935.

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G M C Can yon Owner M an ual - 2011
1 3-8 Custo m er In fo rm atio nG en era lM oto rs of C anada als o
h as a Mob il it y Pro gra m .C all
1 -8 0 0-G M -D RIV E (4 63-7 48 3)
f o r de ta il s . T TY use rs ca ll
1 -8 0 0-2 6 3-3 8 30 .R oad sid e Ass is ta n ce
P ro g ra m (U .S .an d
C an ad a)F or U .S . p urc h ase d ve hic le s, ca ll
1 8 004 628 782; (T e xt Te le p ho ne
( T TY ): 18 888 89 2 43 8).
F or C anadia np urc h a se d ve hic le s,
c a ll 1 -8 00 -2 68 -6 80 0 .
S erv ic e is ava ila ble 24 hours a day,
3 65 days a ye ar.C alli n g fo r A ssis ta n ceW hen ca lli n g Roadsid e Ass is ta nce ,
h ave th e fo llo w in g in fo rm atio n
r e ad y:.
Y our nam e, hom e ad dre ss, and
h om e te le ph one nu m ber
.
Te le ph one num be r of yo ur
l o ca tio n
.
L oca tio n of th e ve h ic le
.
M odel, ye ar, co lo r, an d lic e nse
p la te num ber of th e ve hic le
.
O dom ete r re ad in g, V ehic le
I d entif ic a tio n Num ber (V IN ), and
d eliv e ry da te of th e ve hic le
.
D escrip tio n of th e pro ble m
C overa g eS erv ic e s are pro vid e d up to
5 ye ars /1 60 000 km (1 00,0 0 0 m il e s),
w hic h eve r co m es fir s t.
I n th e U.S ., anyo n e driv in g th e
v e hic le is co ve re d. In Cana da, a
p ers o n driv in g th e ve hic le wit h ou t
p erm is sio n fr o m th e ow ne r is not
c o ve re d.
R oadsid e Assis ta nce is not a part of
t h e New Vehic le Lim it e d W arra nty .
G M C and Gen era lM oto rs of
C anada Lim it e d re se rv e th e rig ht to
m ake any ch a nge s or dis c o n tin ue
t h e Roadsid e Assis ta nce pro gra m at
a ny tim e wit h ou t notif ic a tio n . G
M C and Genera lM oto rs of
C an ad a Lim it e d re se rv e th e rig ht
t o li m it se rv ic e s or paym ent to an
o w ner or driv e r if th ey decid e th e
c la im sare made to o ofte n, or th e
s a m e ty p e of cla im is m ade many
t im es.
S erv ic es Pro vid ed.
E m erg en cy Fuel D eliv ery :
D eliv e ry of enough fu elfo r th e
v e hic le to get to th e neare st
s e rv ic e sta tio n.
.
L ockO ut S erv ic e: Serv ic e to
u nlo ck th e ve hic le if yo u are
l o cke d out. A re m ote unlo ck
m ay be ava ila ble if yo u have
O nS ta r
®. F or se cu rit y re aso ns,
t h e driv e r m ust pre se nt
i d e ntif ic a tio n befo re th is
s e rv ic e is giv e n.

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C usto m er In fo rm atio n 13-9
.
E m erg en cy To w Fro m aPublic
R oad or H ig hw ay: To w to th e
n eare st G M C de a le r fo r w arr a nty
s e rv ic e , or if th e ve hic le was in
a cra sh and ca nn ot be driv e n.
A ssis ta n ce is als o giv e n when
t h e ve h ic le is stu ck in th e sa nd,
m ud, or sn ow .
.
Fla t Tir e Chan ge: Serv ic e to
c h ange a fla t tir e wit h th e sp are
t ir e . T he sp are tir e , if equip ped,
m ust be in go od co ndit io n and
p ro pe rly in fla te d. It is th e ow ne r's
r e sp onsib ilit y fo r th e re pair or
r e pla ce m en t of th e tir e if it is not
c o ve re d by th e warra nty .
.
B atte ry Ju m p Sta rt: Serv ic e to
j u m p sta rt a dead batte ry .
.
T rip Routin g Serv ic e : Deta ile d
m aps of N orth Am eric a when
r e qu este d eit h er w it h th e
m ost dir e ct ro u te or th e most
s ce nic ro ute . A ddit io naltr a ve l
i n fo rm atio n is als o ava il a ble .
A llo w th re e weeks fo r deliv e ry .
.
T rip In te rru ptio n Ben efit s an d
A ssis ta n ce : If yo ur tr ip is
i n te rru pte d du e to awarr a nty
f a il u re , in cid e nta le xp ense s
m ay be re im burs e d durin g
t h e 5ye ars /( 1 60 000 km )
1 00,0 0 0 m ile s Pow ertr a in
w arra nty pe rio d . It e m s
c o nsid e re d are hote l, m eals ,
a nd re nta lca r.
S erv ic es Not In clu d ed in
R oad sid e Assis ta n ce.
Im pound to w in g ca use d by
v io la tio n of any la w s.
.
L ega lfin es.
.
M ountin g , dis m ountin g ,
o r ch ang in g of sn ow tir e s,
c h ain s, or oth e r tr a ctio n de vic e s.
.
T o w in g or se rv ic e s fo r ve hic le s
d riv e n on anon -p ublic ro a d or
h ig hw ay.
S erv ic es Specif ic to
C an ad ia n P urc h ased Veh ic le s.
F uel D eliv ery : Reim burs e m ent
i s appro xim ate ly $5 Canadia n.
D ie se lfu eld eliv e ry m ay be
r e str ic te d. P ro pane and oth er
f u els are not pro vid ed th ro ugh
t h is se rv ic e .
.
L ock-O ut S erv ic e: Vehic le
r e gis tr a tio n is re quir e d.
.
T rip Routin g Serv ic e: Lim it of
s ix re quests per ye ar.
.
T rip In te rru p tio n Ben efit s an d
A ssis ta n ce: Must be ove r
2 50 kilo m etr e s fr o m where
y o ur tr ip was sta rte d to
q ualif y . G enera lM oto rs of
C anada Lim it e d re quir e s
p re -a uth oriz a tio n, orig in al
d eta ile d re ce ip ts , and aco py
o f th e re pair ord ers . O nce
a uth oriz a tio n has been re ce iv e d ,
t h e Roadsid e Assis ta nce advis o r
w ill h elp to make arra ngem ents
a nd exp la in how to re ce iv e
p aym ent.

Bla ck pla te (1 0,1 )
G M C Can yon Owner M an ual - 2011
1 3-1 0 Custo m er In fo rm atio n.
A lt e rn ativ e Serv ic e : If
a ssis ta nce ca nn ot be pro vid ed
r ig ht aw ay, th e Roadsid e
A ssis ta n ce advis o r m ay
g iv e perm is sio n to get lo ca l
e m erg ency ro ad se rv ic e . Y ou wil l
r e ce iv e pa ym ent, up to $100,
a fte r se nd in g th e orig in al
r e ce ip t to Road sid e Ass is ta nce .
M ech anic a lfa ilu re s m ay be
c o ve re d, ho w eve r any co st fo r
p arts and la b or fo r re pair s not
c o ve re d by th e warr a nty are th e
o w ner re sp o nsib ili t y .
R oad sid e Assis ta n ce
P ro gra m (M exic o )R oadsid e Assis ta nce is ava ila b le
2 4 hours a day, 365 days of
t h e ye ar.
F or deta ile d in fo rm atio n abo ut
R oadsid e Assis ta nce , ple ase
s e e th e bro ch ure pro vid ed wit h
y o ur new ve hic le or vis it our
w ebsit e at: w ww.g m c.c o m .m x.
N avig ate th e sit e an d clic k on
 A sis te ncia en elC am in o . E -m ail
c o rre sp ond ence sh ou ld be se nt to :
a sis te ncia .g m c@ gm .c o m .
T o co nta ct R oadsid e Ass is ta nce by
p hone, use th e fo ll o w in g num be rs :
M exic o
0 1-8 00-4 66 -0 8 01
U nit e d Sta te s
1 -8 66-4 66-8 90 2
C an ad a
1 -8 00-2 68-6 80 0
S ch ed ulin g Serv ic e
A ppoin tm en ts
( U .S .an d Can ad a)W hen th e ve hic le re quir e s warr a nty
s e rv ic e , co nta ct th e deale r and
r e que st an appoin tm ent. B y
s ch edulin g a se rv ic e appoin tm ent
a n d advis in g th e se rv ic e co nsu lt a nt
o f yo ur tr a nsp orta tio n needs, th e
d e ale r ca n help min im iz e yo ur
i n co nve nie nce .
I f th e ve hic le ca nnot be sch edule d
i n to th e se rv ic e departm ent
i m m edia te ly , ke ep driv in g it until
i t ca n be sc h edule d fo r se rv ic e ,
u n le ss , of co urs e , th e pro ble m is
s a fe ty re la te d. If it is , ple ase ca ll th e
d e ale rs h ip , le t th em kn ow th is , and
a sk fo r in str u ctio ns.
I f th e deale r re quests yo u to brin g
t h e ve hic le fo r se rv ic e , yo u are
u rg ed to do so as early in th e work
d a y as possib le to allo w fo r th e
s a m e day re pair .

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C usto m er In fo rm atio n 13-1 1
C ourte sy Tra n sp orta tio n
P ro gra m (U .S .an d
C an ad a)To enh an ce yo ur ow ne rs h ip
e xp erie n ce , w e and ou r partic ip a tin g
d eale rs are pro u d to off e r C ou rte sy
T ra nsp orta tio n, a cu sto m er su pport
p ro gra m fo r ve hic le s wit h th e
B um pe r to Bum per (B ase W arra nty
C ove ra ge pe rio d in Canada),
e xte nd ed po w ertr a in , and/o r
h yb rid s p ecif ic warra n tie s in both
t h e U.S .an d Canad a .
S eve ra lC ou rte sy Tra nsp orta tio n
o ptio ns are ava ila ble to assis t in
r e ducin g yo u r in co nve nie nce when
w arra nty re pa ir s are re qu ir e d.
C ourte sy Tra n sp orta tio n is not a
p art of th e New Vehic le Lim it e d
W arra n ty . A se pa ra te bookle t
e ntit le d W arra nty an d Owner
A ssis ta n ce In fo rm atio n  fu rn is h ed
w it h each new ve hic le pro vid es
d eta ile d warra nty co ve ra ge
i n fo rm atio n .
Tra n sp o rta tio n Optio nsW arra nty se rv ic e ca n gen era lly be
c o m ple te d while yo u wait . H ow eve r,
i f yo u are un able to wait , G M he lp s
t o min im iz e yo ur in co nve n ie nce by
p ro vid in g se ve ra ltr a n sp o rta tio n
o ptio ns. D epen din g on th e
c ir c u m sta nce s, th e de ale r ca n
o ffe r yo u on e of th e fo ll o w in g:
S hutt le Serv ic e
S hutt le se rv ic e is th e pre fe rre d
m eans of offe rin g Courte sy
T ra nsp orta tio n . D ea le rs m ay pro vid e
s h uttle se rv ic e to ge t yo u to yo ur
d estin atio n wit h min im alin te rru ptio n
o f yo ur daily sch ed ule . T his in clu des
o new ay or ro un d tr ip sh uttle se rv ic e
w it h in re aso nab le tim e an d dis ta n ce
p ara m ete rs of th e de ale r's are a. P
ublic Tra n sp orta tio n or Fuel
R eim burs em en t
I f th e ve hic le re quir e s ove rn ig ht
w arra nty re pair s , and public
t r a n sp orta tio n is use d in ste ad of th e
d e ale r's sh uttle se rv ic e , th e exp ense
m ust be su pporte d by orig in al
r e ce ip ts and ca n only be up to th e
m axim um am ount allo w ed by GM
f o r sh uttle se rv ic e . In addit io n, fo r
U .S .cu sto m ers , sh ould yo u arra n ge
t r a n sp orta tio n th ro ugh afr ie nd or
r e la tiv e , lim it e d re im burs e m ent fo r
r e aso nable fu ele xp ense s m ay be
a va ila ble . C la im am ounts sh ould
r e fle ct actu alco sts and be
s u pporte d by orig in alre ce ip ts .
S ee th e deale r fo r in fo rm atio n
r e gard in g th e allo w ance am ounts
f o r re im burs e m ent of fu elo r oth er
t r a n sp orta tio n co sts .

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1 3-1 2 Custo m er In fo rm atio nC ourte sy Ren ta l V eh ic le
T he deale r m ay arra nge to pro vid e
y o u wit h aco u rte sy re nta lve hic le or
r e im bu rs e yo u fo r a re nta lve hic le
t h at yo u obta in if th e ve h ic le is ke pt
f o r an ove rn ig ht w arr a n ty re p air .
R enta lre im bu rs e m ent w ill b e lim it e d
a nd must be su pporte d by orig in al
r e ce ip ts . T his re quir e s th a t yo u sig n
a nd co m ple te are n ta la gre em ent
a nd meet sta te /p ro vin cia l, lo ca l, and
r e nta lve hic le pro vid er re quir e m ents .
R equir e m ents va ry and may
i n clu de min im um age re quir e m ents ,
i n su ra nce co ve ra ge , cre dit ca rd ,
e tc . Y ou are re sp onsib le fo r fu el
u sa ge ch a rg es and may als o be
r e sp onsib le fo r ta xe s, le vie s, usa ge
f e es, exce ssiv e mile age , or re nta l
u sa ge be yo nd th e co m ple tio n of th e
r e pa ir .
I t m ay not be poss ib le to pro vid e a
l ik e ve hic le as a co urte sy re nta l.
A ddit io nal P ro g ra m
I n fo rm atio nA ll p ro gra m optio n s, su ch as sh uttle
s e rv ic e , m ay not be ava ila ble at
e ve ry dea le r. P le a se co nta ct th e
d eale r fo r sp ecif ic in fo rm atio n
a bout ava il a b il it y . A ll C ourte sy
T ra nsp orta tio n arra nge m ents will b e
a dm in is te re d by ap pro pria te de ale r
p ers o nnel.
G enera lM oto rs re se rv e s th e rig ht
t o unila te ra lly m odif y , ch an ge,
o r dis co ntin ue Courte sy
T ra nsp orta tio n at an y tim e and
t o re so lv e all q u estio ns of cla im
e lig ib il it y pu rs u a nt to th e te rm sand
c o ndit io ns describ e d here in at it s
s o le dis cre tio n.
C ollis io n Dam ag e Rep air
( U .S .an d Can ad a)If th e ve hic le is in vo lv e d in a
c o llis io n and it is dam aged, have
t h e dam age re pair e d by a quali f ie d
t e ch nic ia n usin g th e pro per
e q uip m ent and qualit y re pla ce m en t
p a rts . P oorly perfo rm ed co llis io n
r e pair s dim in is h th e ve hic le re sa le
v a lu e, and sa fe ty perfo rm ance ca n
b e co m pro m is e d in su bse quent
c o llis io ns.C ollis io n PartsG enuin e GM Collis io n parts are ne w
p a rts m ade wit h th e sa m e mate ria ls
a n d co nstr u ctio n meth ods as th e
p a rts wit h whic h th e ve hic le was
o rig in ally buil t . G enuin e GM
C ollis io n parts are th e best ch oic e to
e n su re th at th e ve hic le 's desig ned
a p pea ra nce , dura bil it y , and sa fe ty
a re pre se rv e d. T he use of G enuin e
G M pa rts ca n help main ta in th e GM
N ew Vehic le Lim it e d W arra nty .

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C usto m er In fo rm atio n 13-1 3
R ecy cle d orig in a le quip m ent parts
m ay als o be use d fo r re pair . T hese
p arts are ty p ic a ll y re m ove d fr o m
v e hic le s th a t w ere to ta llo sse s in
p rio r cra sh e s. In most ca se s, th e
p arts bein g re cycle d are fr o m
u nda m aged se ctio ns of th e ve hic le .
A re cy cle d orig in ale qu ip m ent G M
p art m ay be an acce p ta ble ch oic e
t o main ta in th e ve h ic le 's orig in ally
d esig ned appe ara nce and sa fe ty
p erfo rm ance ; ho w eve r, th e his to ry of
t h ese pa rts is not kn ow n. S uch parts
a re not co ve re d by th e GM New
V ehic le Lim it e d W arra nty , an d any
r e la te d fa ilu re s are not co ve re d by
t h at w arra n ty .
A fte rm ark e t co ll is io n parts are als o
a va ila ble . T he se are made by
c o m panie s oth er th a n GM and may
n ot ha ve bee n te ste d fo r th e ve hic le . A
s a re su lt , th e se parts m ay fit
p oorly , exh ib it pre m atu re dura bilit y /
c o rro sio n pro ble m s, and may not
p erfo rm pro perly in su bse quen t
c o lli s io ns. A ft e rm ark e t parts are no t
c o ve re d by th e GM New Vehic le
L im it e d W arra nty , and any ve h ic le
f a il u re re la te d to su ch parts is no t
c o ve re d by th a t w arra nty .
R ep air Facilit yG M als o re co m mend s th at yo u
c h oose a co llis io n re p air fa cil it y th at
m eets yo ur need s befo re yo u eve r
n eed co llis io n re pa ir s . T he de ale r
m ay have a co ll is io n re p air ce nte r
w it h GM -tr a in ed te ch nic ia ns an d
s ta te o f th e a rt equip m en t, or be
a ble to re co m mend aco llis io n
r e pair ce n te r th at has GM -tr a in e d
t e ch nic ia ns and co m para ble
e quip m en t.
In su rin g The Veh ic leP ro te ct yo ur in ve stm ent in th e GM
v e h ic le wit h co m pre hensiv e and
c o llis io n in su ra nce co ve ra ge.
T he re are sig nif ic a nt dif fe re nce s
i n th e qualit y of co ve ra ge affo rd ed
b y va rio us in su ra nce poli c y te rm s.
M any in su ra nce polic ie s pro vid e
r e d uce d pro te ctio n to th e GM
v e h ic le by li m it in g co m pensa tio n
f o r dam age re pair s by usin g
a fte rm ark e t co ll is io n parts . S om e
i n su ra nce co m panie s will n ot
s p e cif y afte rm ark e t co llis io n parts .
W hen purc h asin g in su ra nce , w e
r e co m mend th at yo u ensu re th at th e
v e h ic le will b e re pair e d wit h GM
o rig in ale quip m ent co ll is io n parts .
I f su ch in su ra nce co ve ra ge is
n ot ava ila ble fr o m yo ur cu rre nt
i n su ra nce ca rrie r, co nsid er sw it c h in g
t o anoth er in su ra nce ca rrie r.

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G M C Can yon Owner M an ual - 2011
1 3-1 4 Custo m er In fo rm atio nIf th e ve hic le is le ase d, th e le asin g
c o m pany m ay re qu ir e yo u to have
i n su ra nce th at ensu re s re pair s wit h
G en uin e GM Orig in alE quip m ent
M anufa ctu re r (O EM )pa rts or
G en uin e Manu fa ctu re r re pla ce m ent
p arts . R ead th e le ase ca re fu ll y , as
y o u may be ch arg e d at th e end of
t h e le ase fo r po or qu alit y re pair s .If a Cra sh Occu rsIf th ere has bee n an in ju ry , ca ll
e m erg e ncy se rv ic e s fo r help . D o not
l e ave th e sce n e of a cra sh until a ll
m atte rs have bee n ta ke n ca re of.
M ove th e ve hic le only if it s posit io n
p uts yo u in da nge r, or yo u are
i n str u cte d to move it by a polic e
o ffic e r.
G iv e only th e ne ce ss a ry in fo rm atio n
t o polic e an d oth er partie s in vo lv e d
i n th e cra sh .
F or em erg e ncy to w in g se e
R oadsid e Assis ta nce Pro gra m
( U .S .and Can ada ) on page 138
o r R oadsid e Assis ta n ce Pro gra m
( M exic o ) on pa ge 131 0. G
ath er th e fo llo w in g in fo rm atio n:
.
D riv e r nam e, add re ss, and
t e le pho ne num ber.
.
D riv e r li c e nse nu m ber.
.
O wner na m e, addre ss, an d
t e le pho ne num ber.
.
V ehic le lic e nse pla te nu m ber.
.
V ehic le make , m od el, and
m odelye ar.
.
V ehic le Id entif ic a tio n
N um ber (V IN ).
.
In su ra nce co m pany and polic y
n um ber.
.
G enera ld escrip tio n of th e
d am age to th e oth er ve hic le .
C hoose are pu ta ble re pair fa cili t y
t h at use s qualit y re p la ce m ent parts .
S ee C olli s io n Parts  ea rlie r in th is
s e ctio n.
I f th e air b a g has in fla te d , se e W hat
W il l Y ou See Afte r an Air b ag
I n fla te s? on pa ge 33 3.
M an ag in g th e Veh ic le Dam ag e
R ep air Pro cessIn th e eve nt th at th e ve hic le re quir e s
d a m age re pair s , G M re co m mends
t h a t yo u ta ke an activ e ro le in it s
r e pair . If yo u have apre -d ete rm in ed
r e pair fa cili t y of ch oic e , ta ke th e
v e hic le th ere , or have it to w ed th ere .
S pecif y to th e fa cilit y th at any
r e quir e d re pla ce m ent co ll is io n parts
b e orig in ale quip m ent parts , eit h er
n e w Genuin e GM parts or re cycle d
o rig in alG M parts . R em em ber,
r e cycle d parts wil l n ot be co ve re d
b y th e GM ve hic le warr a nty .
I n su ra nce pays th e bill fo r th e re pa ir ,
b u t yo u must liv e wit h th e re pair .
D ependin g on yo ur polic y lim it s ,
y o ur in su ra nce co m pany m ay
i n it ia lly va lu e th e re pair usin g
a fte rm ark e t parts . D is c u ss th is wit h
t h e re pair pro fe ssio nal, and in sis t
o n Genuin e GM parts . R em em ber,
i f th e ve hic le is le ase d, yo u may
b e oblig ate d to have th e ve hic le
r e pair e d wit h Genuin e GM parts ,
e ve n if yo ur in su ra nce co ve ra ge
d o es not pay th e fu ll co st.

Bla ck pla te (1 5,1 )
G M C Can yon Owner M an ual - 2011
C usto m er In fo rm atio n 13-1 5
If anoth er pa rty 's in su ra nce
c o m pany is pa yin g fo r th e re pair s ,
y o u are not oblig ate d to acce pt a
r e pair va lu a tio n base d on th at
i n su ra nce co m pa ny's co ll is io n
p olic y re p air lim it s , as yo u have no
c o ntr a ctu a llim it s wit h th at co m pan y.
I n su ch ca se s, yo u ca n have co ntr o l
o f th e re p air and parts ch oic e s as
l o ng as th e co st sta ys wit h in
r e aso nab le lim it s .S erv ic e Pub li c atio ns
O rd erin g In fo rm atio nS erv ic e Man ualsS erv ic e Manua ls ha ve th e
d ia gno sis and re p air in fo rm atio n
o n th e eng in e s, tr a n sm is sio n, axle ,
s u sp e nsio n , bra ke s, ele ctr ic a l,
s te erin g, bo dy, etc .S erv ic e Bulle tin sS erv ic e Bulle tin s giv e addit io nal
t e ch nic a lse rv ic e in fo rm atio n
n eed ed to kn o w le d geably se rv ic e
G ene ra lM oto rs ca rs and tr u cks . E
ach bulle tin co nta in s in str u ctio ns
t o ass is t in th e dia gno sis and
s e rv ic e of th e ve hic le .
O wner In fo rm atio nO wner pu blic a tio ns are writ t e n
s p ecif ic a ll y fo r ow ners and in te n ded
t o pro vid e basic ope ra tio nal
i n fo rm atio n ab out th e ve h ic le .
T he Owner M an ualin clu de s th e
M ain te na nce Sch ed ule fo r all
m odels .
I n -P ortfo lio : In clu des a Portfo lio ,
O wner M anua l, and W arra nty
B ookle t.
R ETA IL SE LL PR IC E:
$ 35.0 0 (U .S .) p lu s han dlin g an d
s h ip pin g fe es.
W it h out P ortf o lio : O wne r
M anualo nly .
R ETA IL SE LL PR IC E:
$ 25.0 0 (U .S .) p lu s han dlin g an d
s h ip pin g fe es.
C urre n t an d Past M odelsT e ch nic a lS erv ic e Bulle tin s and
M anuals are ava il a ble fo r cu rre nt
a nd past m odelG M ve hic le s.
O RDER TO LL FR EE :
1 -8 00-5 51-4 123 Monday -Frid ay
8 :0 0 AM -6:0 0 PM Easte rn Tim e
F or C re dit C ard Ord ers Only
( V IS A-M aste rC ard -D is co ve r), vis it
H elm ,In c. at: w ww.h elm in c.c o m
O ryo u ca n writ e to :
H elm ,In co rp ora te d
P .O .B ox 07130
D etr o it , M I 48207
P ric e s are su bje ct to ch ange
w it h out notic e and wit h out in cu rrin g
o bli g atio n. A llo w am ple tim e fo r
d eli v e ry .
A ll lis te d pric e s are quote d in U.S .
f u n ds. M ake ch ecks paya ble in U.S .
f u n ds.

Bla ck pla te (1 6,1 )
G M C Can yon Owner M an ual - 2011
1 3-1 6 Custo m er In fo rm atio nR ep o rtin g Safe ty
D efe ctsR ep ortin g Safe ty Defe cts
t o th e Unit e d Sta te s
G overn m en tIf yo u belie ve th at yo u r ve hic le
h as a defe ct w hic h co u ld ca use
a cra sh or co uld ca use in ju ry or
d eath , yo u sh ould im media te ly
i n fo rm th e Natio nalH ig hw ay
T ra ffic Safe ty Adm in is tr a tio n
( N HTS A)in addit io n to notif y in g
G enera lM oto rs .
I f N HTS A re ce iv e s sim ila r
c o m pla in ts , it m ay ope n an
i n ve stig atio n, and if it fin ds
t h at a sa fe ty defe ct exis ts in a
g ro up of ve hic le s, it m ay ord er
a re ca ll a nd re m edy ca m pa ig n. H
ow eve r, N HTS A ca nn ot
b eco m e in vo lv e d in in div id ua l
p ro ble m sbe tw een yo u , yo ur
d eale r, or G ene ra lM oto rs .
T o co n ta ct N HTS A,yo u may
c a ll th e Veh ic le Safe ty Hotlin e
t o ll - fr e e at 1-8 88 -3 27-4 23 6
( T TY :1-8 00-4 2 4-9 153 ); go to
h ttp :// w ww.s a fe rc a r.g ov; or
w rit e to :
A dm in is tr a to r, N HTS A
1 200 New Je rs e y Ave n ue , S .E .
W ash in gto n , D .C . 205 90
Y ou ca n als o obta in oth er
i n fo rm atio n abou t m oto r
v e hic le sa fe ty fr o m
h ttp ://w ww.s a fe rc a r.g o v
.
R ep ortin g Safe ty Defe c ts
t o th e Can ad ia n
G ove rn m en tIf yo u li v e in Canada, and yo u
b e li e ve th at yo ur ve hic le has a
s a fe ty defe ct, notif y Tra nsp ort
C anada im media te ly , and notif y
G enera lM oto rs of C anada Lim it e d .
C all th em at 1-8 00-3 33-0 510 or
w rit e to :
T ra nsp ort C anada
R oad Safe ty Bra nch
2 7 80 Sheff ie ld Road
O tt a w a, O nta rio K1B 3V 9