GMC ENVOY 2002 Owner's Manual

3-54 Tips and Troubleshooting Chart
ProblemRecommended Action
No power.The ignition might be on.
The parental control button
might have been pressed.
(The power LED will flash.)
Disc will
not play.The Input/Title on the remote
might be set for auxiliary.
The disc is upside down or
is not compatible.
No sound.The volume on the headphones
could be too low. Adjust it on
the front panel or the remote.
The picture is
distorted during
fast forward or
fast reverse.This is normal for this operation.
ProblemRecommended Action
The picture
does not fill
the screen.
There are black
borders on the
top and bottom
or on both sides
or it looks
stretched out.Quickly press and release the
SIZE/ANGLE button on the
remote. This will fill the screen.
If the screen looks stretched
out, press and release the
SIZE/ANGLE button again.
If there are borders on the top
and bottom, the movie may have
been made that way for a standard
screen. Pressing the SIZE/ANGLE
button should fill the sides.
I ejected the disc
and tried to take
it out, but it was
pulled back into
the slot.Eject the disc again.

3-55
ProblemRecommended Action
The language
in the audio or
on the screen
is wrong.Press and hold the COMP/AUDIO
button on the remote. This will
access the DVD's main menu.
Go to the system menu and check
the default settings for menu
language, subtitle language
and audio language.
The remote does
not work.Point the remote directly at
the player, but not too close
to the screen.
The batteries could be dead or
put in wrong.
If the power button on the player
is flashing, the parental control
is on, which disables the remote.
I can not
hear anything
when I lower
the volume.Quickly press and release the
COMP/AUDIO button on the
remote. This tells you the current
default setting. Press and release
the COMP/AUDIO button again
to choose another setting.
ProblemRecommended Action
How do I get
subtitles on
or off?Press and hold the DISP/S-TITLE
button on the remote to go to the
DVD's main menu. Then follow
the prompts.
After stopping
the player,
I push PLAY
but sometimes
the DVD starts
where I left off
and sometimes
at the beginning.Press the STOP button on the
remote to resume where the
DVD left off.
Press the STOP button twice to
start the DVD at the beginning.
If the power is off and the
DVD is still in the player,
press the PLAY button.
The DVD is
playing but
there is no
picture or sound.
The auxiliary
medium (video
game, camcorder,
etc.) is running
but there is no
picture or sound.Press the INPUT/TITLE
button on the remote to get
to auxiliary input.
The auxiliary medium's cords
could be plugged into the
wrong jack.

3-56
ProblemRecommended Action
The audio or
video skips
or jumps.The DVD could be dirty or
scratched. Try cleaning the DVD.
When I return to
the DVD from
the system menu,
sometimes it
plays from the
beginning and
sometimes from
where it left off.If the STOP button was pressed
once, it resumes play from where
it left off.
If the STOP button was pressed
twice, it will start at the beginning
of the DVD.
However, if a change was made to
the menu, the DVD will start from
the beginning, even if the STOP
button was only pressed once.
The fast forward,
fast reverse,
previous and
next functions
do not work.Some commands that do one thing
for DVDs will not always work
or perform the same function for
audio, CDs or games.
ProblemRecommended Action
My disc is
stuck in the
player. The
EJECT/LOAD
button does
not work.Press the EJECT/LOAD button on
the remote, or the STOP/EJECT
button on the DVD player.
Turn the power off, then on again.
I lost the
remote and/or
the headphones.See your dealer for assistance.
What is the best
way to clean
the screen?Pour some isopropyl or rubbing
alcohol on a clean cloth and wipe.
Sometimes
the wireless
headphone
audio cuts out
or buzzes for a
moment then it
comes back.This could be caused by
interference from cell towers
or by using your cell phone in
the vehicle.

3-57 Rear Seat Audio (If Equipped)
This feature allows rear seat passengers to listen to any
of the music sources including AM
-FM, cassette tapes
or CDs and to use automatic tone control. The rear
seat passengers can only control the music sources
that the front seat passengers are not listening to.
For example, rear seat passengers may listen to a
cassette tape or CD through headphones while the
driver listens to the radio through the front speakers. The rear seat passengers have control of the volume for
each set of headphones. The front seat audio controls
always override the rear seat audio controls.
This feature is intended for rear seat passengers.
The following functions are controlled by the rear seat
audio system buttons:
VOL: Turn the knob clockwise to increase volume
and counterclockwise to decrease volume. The left VOL
knob controls the left headphone and the right VOL
knob controls the right headphone.
PROG: With a cassette tape in the player and the
radio playing, press this button to play a cassette tape.
Press PROG to switch between the tape and compact
disc if both are loaded. Press PROG again to return
to the radio when a cassette tape or compact disc is
playing. The inactive tape or CD will remain safely
inside the radio for future listening.
PWR: Press this button to turn the rear seat audio
system on or off. The rear speakers will be muted
when the power is turned on unless you have a Bose


equipped vehicle. You may operate the rear seat audio
functions even when the primary radio power is off.

3-58
SEEK: Press the SEEK button to tune to the next
higher station and stay there. The display will show
your selection. The sound will mute while seeking.
Press and hold the SEEK button to seek through
your preset radio stations set on your primary radio
pushbuttons. The display will show your selections.
The SEEK button is inactive if the AM FM mode on
the front radio is in use.
While listening to a cassette tape, press the SEEK button
to hear the next selection on the tape. Press and hold
the SEEK button to go to the other side of the tape.
The SEEK button is inactive if the tape mode on the
front radio is in use.
While listening to a CD, press the SEEK button to
hear the next selection on the CD. The SEEK button
is inactive if the CD mode on the front radio or the
CD changer is in use.Theft-Deterrent Feature RDS Radios
THEFTLOCK
is designed to discourage theft of
your radio. The feature works automatically by learning
a portion of the Vehicle Identification Number (VIN).
If the radio is moved to a different vehicle, it will not
operate and LOCKED will be displayed.
When the radio and vehicle are turned off, the blinking
red light indicates that THEFTLOCK is armed.
With THEFTLOCK activated, your radio will not
operate if stolen.

3-59 Audio Steering Wheel Controls
(If Equipped)
If your vehicle has this
feature, certain radio
functions can be operated
by using the controls on
your steering wheel.
AM/FM: Press this control to tune to the next radio
station. When playing a cassette tape or compact disc,
press AM/FM to switch to the radio.
(Program): Press this control to tune to a higher
preset radio station. When playing a cassette tape, press
program to hear the other side of a tape that is playing.
When using the CD changer, this control will seek to the
next selection.
(Volume): Press the up or down arrow to increase
or decrease volume.
Understanding Radio Reception
AM
The range for most AM stations is greater than for FM,
especially at night. The longer range, however, can
cause stations to interfere with each other. AM can pick
up noise from things like storms and power lines.
Try reducing the treble to reduce this noise if you
ever get it.
FM Stereo
FM stereo will give you the best sound, but FM signals
will reach only about 10 to 40 miles (16 to 65 km).
Tall buildings or hills can interfere with FM signals,
causing the sound to come and go.
Understanding DVD Distortion
You may experience audio distortion in the IR
headphones when operating cellular phones, scanners,
CB radios, Global Position Systems (GPS)*, two
-way
radios, mobile fax, or walkie talkies.
It may be necessary to turn off the DVD player when
operating one of these devices in or near the vehicle.
* Excludes the OnStar

System.

3-60 Tips About Your Audio System
Hearing damage from loud noise is almost undetectable
until it is too late. Your hearing can adapt to higher
volumes of sound. Sound that seems normal can be
loud and harmful to your hearing. Take precautions
by adjusting the volume control on your radio to a
safe sound level before your hearing adapts to it.
To help avoid hearing loss or damage do the following:
1. Adjust the volume control to the lowest setting.
2. Increase volume slowly until you hear comfortably
and clearly.NOTICE:
Before you add any sound equipment to your
vehicle
-- like a tape player, CB radio, mobile
telephone or two
-way radio -- be sure you
can add what you want. If you can, it's very
important to do it properly. Added sound
equipment may interfere with the operation
of your vehicle's engine, Delphi Electronics
radio or other systems, and even damage them.
Your vehicle's systems may interfere with the
operation of sound equipment that has been
added improperly.
So, before adding sound equipment, check with
your dealer and be sure to check federal rules
covering mobile radio and telephone units.

3-61 Care of Your Cassette Tape Player
A tape player that is not cleaned regularly can cause
reduced sound quality, ruined cassettes or a damaged
mechanism. Cassette tapes should be stored in their
cases away from contaminants, direct sunlight and
extreme heat. If they aren't, they may not operate
properly or may cause failure of the tape player.
Your tape player should be cleaned regularly after
every 50 hours of use. Your radio may display
CLEAN PLAYR to indicate that you have used
your tape player for 50 hours without resetting the
tape clean timer. If this message appears on the display,
your cassette tape player needs to be cleaned. It will
still play tapes, but you should clean it as soon as
possible to prevent damage to your tapes and player.
If you notice a reduction in sound quality, try a known
good cassette to see if it is the tape or the tape player
at fault. If this other cassette has no improvement in
sound quality, clean the tape player.The recommended cleaning method for your
cassette tape player is the use of a scrubbing action,
non-abrasive cleaning cassette with pads which scrub
the tape head as the hubs of the cleaner cassette turn.
The recommended cleaning cassette is available through
your dealer (GM Part No. 12344789).
When using a scrubbing action, non
-abrasive cleaning
cassette, it is normal for the cassette to eject because
your unit is equipped with a cut tape detection feature
and a cleaning cassette may appear as a broken tape.
If the cleaning cassette ejects, insert the cassette at least
three times to ensure thorough cleaning.
You may also choose a non
-scrubbing action, wet-type
cleaner which uses a cassette with a fabric belt to clean
the tape head. This type of cleaning cassette will not
eject on its own. A non
-scrubbing action cleaner may
not clean as thoroughly as the scrubbing type cleaner.
The use of a non
-scrubbing action, dry-type cleaning
cassette is not recommended.

3-62
After you clean the player, press and hold the eject
(upward pointing triangle) button for five seconds to
reset the CLEAN PLAYR indicator. The radio will
display CLEANED to show the indicator was reset.
Cassettes are subject to wear and the sound quality
may degrade over time. Always make sure the cassette
tape is in good condition before you have your tape
player serviced.
Care of Your Compact Disc and
DVD Player
The use of CD lens cleaner discs is not advised, due to
the risk of contaminating the lens of the CD optics with
lubricants internal to the CD mechanism.
Care of Your Compact Discs and DVDs
Handle discs carefully. Store them in their original cases
or other protective cases and away from direct sunlight
and dust. If the surface of a disc is soiled, dampen a
clean, soft cloth in a mild, neutral detergent solution
and clean it, wiping from the center to the edge.
Be sure never to touch the side without writing when
handling discs. Pick up discs by grasping the outer
edges or the edge of the hole and the outer edge.
Cleaning the Video Screen
Pour some isopropyl or rubbing alcohol on a clean cloth
and gently wipe the video screen. Do not spray directly
onto the screen and do not press too hard or too long on
the video screen.

3-63 Diversity Antenna System
Your AM FM antennas are located in the rear side
windows. Be sure that the inside surfaces of the rear side
windows are not scratched and that the lines on the glass
are not damaged. If the inside surfaces are damaged,
they could interfere with radio reception.
NOTICE:
Do not try to clear frost or other material from
the inside of the rear side windows with a razor
blade or anything else that is sharp. This may
affect your radio's ability to pick up stations
clearly. The repairs wouldn't be covered by
your warranty.
If you choose to add an aftermarket cellular telephone
to your vehicle, and the antenna needs to be attached to
the glass, be sure that you do not damage the grid lines
for the AM FM antennas or place the cellular telephone
antenna over the grid lines.
Chime Level Adjustment
The volume level of the vehicle's chimes can be
controlled by the radio. To change the volume level,
press and hold pushbutton 6 with the ignition on
and the radio power off. The chime volume level will
change from the normal level to loud, and LOUD will
be displayed on the radio. To change back to the default
or normal setting, press and hold pushbutton 6 again.
The chime level will change from the loud level to
normal, and NORMAL will be displayed.