service GMC ENVOY 2004 Owner's Manual

Seats and Restraint Systems........................... 1-1
Front Seats
............................................... 1-2
Rear Seats
............................................... 1-5
Safety Belts
.............................................. 1-8
Child Restraints
.......................................1-29
Air Bag Systems
......................................1-51
Restraint System Check
............................1-61
Features and Controls..................................... 2-1
Keys
........................................................ 2-3
Doors and Locks
....................................... 2-8
Windows
.................................................2-15
Theft-Deterrent Systems
............................2-17
Starting and Operating Your Vehicle
...........2-19
Mirrors
....................................................2-36
OnStar
®System
......................................2-40
HomeLink®Transmitter
.............................2-41
Storage Areas
.........................................2-45
Sunroof
..................................................2-52
Vehicle Personalization
.............................2-52
Instrument Panel............................................. 3-1
Instrument Panel Overview
.......................... 3-4
Climate Controls
......................................3-20
Warning Lights, Gages and Indicators
.........3-32
Driver Information Center (DIC)
..................3-50
Audio System(s)
.......................................3-63Driving Your Vehicle....................................... 4-1
Your Driving, the Road, and Your Vehicle
..... 4-2
Towing
...................................................4-43
Service and Appearance Care.......................... 5-1
Service
..................................................... 5-3
Fuel
......................................................... 5-4
Checking Things Under the Hood
...............5-10
Rear Axle
...............................................5-49
Four-Wheel Drive
.....................................5-50
Front Axle
...............................................5-51
Bulb Replacement
....................................5-52
Windshield Wiper Blade Replacement
.........5-54
Tires
......................................................5-57
Appearance Care
.....................................5-91
Vehicle Identication
.................................5-99
Electrical System
....................................5-100
Capacities and Specications
...................5-115
Maintenance Schedule..................................... 6-1
Maintenance Schedule
................................ 6-2
Customer Assistance and Information.............. 7-1
Customer Assistance and Information
........... 7-2
Reporting Safety Defects
...........................7-11
Index.................................................................1
2004 GMC Envoy/Envoy XL Owner ManualM

Air bags are designed to inate only once. After an
air bag inates, you’ll need some new parts for
your air bag system. If you don’t get them, the air
bag system won’t be there to help protect you
in another crash. A new system will include air bag
modules and possibly other parts. The service
manual for your vehicle covers the need to replace
other parts.
Your vehicle is equipped with electronic frontal
sensors, which help the sensing system distinguish
between a moderate frontal impact and a more
severe frontal impact. Your vehicle is also equipped
with a crash sensing and diagnostic module,
which records information about the frontal air bag
system. The module records information about
the readiness of the system, when the system
commands air bag ination and driver’s safety belt
usage at deployment. The module also records
speed, engine rpm, brake and throttle data.
Let only qualied technicians work on your air bag
systems. Improper service can mean that an air
bag system won’t work properly. See your dealer for
service.Notice:If you damage the covering for the driver’s
or the right front passenger’s air bag, or the air
bag covering on the driver’s and right front
passenger’s seatback, the bag may not work
properly. You may have to replace the air bag
module in the steering wheel, both the air bag
module and the instrument panel for the right front
passenger’s air bag, or both the air bag module
and seatback for the driver’s and right front
passenger’s side impact air bag. Do not open or
break the air bag coverings.
1-60

Servicing Your Air Bag-Equipped
Vehicle
Air bags affect how your vehicle should be serviced.
There are parts of the air bag systems in several places
around your vehicle. Your dealer and the service
manual have information about servicing your vehicle
and the air bag systems. To purchase a service manual,
seeService Publications Ordering Information on
page 7-12.
{CAUTION:
For up to 10 minutes after the ignition key is
turned of and the battery is disconnected, an
air bag can still inate during improper
service. You can be injured if you are close to
an air bag when it inates. Avoid yellow
connectors. They are probably part of the air
bag system. Be sure to follow proper service
procedures, and make sure the person
performing work for you is qualied to do so.
The air bag systems do not need regular maintenance.
Restraint System Check
Checking Your Restraint Systems
Now and then, make sure the safety belt reminder light
and all your belts, buckles, latch plates, retractors
and anchorages are working properly. Look for any other
loose or damaged safety belt system parts. If you see
anything that might keep a safety belt system from doing
its job, have it repaired.
Torn or frayed safety belts may not protect you in a
crash. They can rip apart under impact forces. If a belt
is torn or frayed, get a new one right away.
Also look for any opened or broken air bag covers, and
have them repaired or replaced. (The air bag system
does not need regular maintenance.)
1-61

Remote Keyless Entry System
Your keyless entry system operates on a radio
frequency subject to Federal Communications
Commission (FCC) Rules and with Industry Canada.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
1. This device may not cause interference, and
2. This device must accept any interference received,
including interference that may cause undesired
operation of the device.
This device complies with RSS-210 of Industry Canada.
Operation is subject to the following two conditions:
1. This device may not cause interference, and
2. This device must accept any interference received,
including interference that may cause undesired
operation of the device.Changes or modications to this system by other than
an authorized service facility could void authorization to
use this equipment.
At times you may notice a decrease in range. This is
normal for any remote keyless entry system. If the
transmitter does not work or if you have to stand closer
to your vehicle for the transmitter to work, try this:
Check the distance. You may be too far from your
vehicle. You may need to stand closer during
rainy or snowy weather.
Check the location. Other vehicles or objects may
be blocking the signal. Take a few steps to the
left or right, hold the transmitter higher, and
try again.
Check to determine if battery replacement is
necessary. See “Battery Replacement” under
Remote Keyless Entry System Operation on
page 2-6.
If you are still having trouble, see your dealer or a
qualied technician for service.
2-5

Remember, the theft-deterrent system won’t activate if
you lock the doors with a key or use the manual
door lock. It activates only if you use a power door lock
switch with the door open, or with the remote keyless
entry transmitter. You should also remember that
you can start your vehicle with the correct ignition key if
the alarm has been set off.
Here’s how to avoid setting off the alarm by accident:
If you don’t want to activate the theft-deterrent
system, the vehicle should be locked with the door
keyafterthe doors are closed.
Always unlock a door with a key, or use the remote
keyless entry transmitter. Unlocking a door any
other way will set off the alarm.
If you set off the alarm by accident, unlock any door with
the key. You can also turn off the alarm by pressing
unlock on the remote keyless entry transmitter. The alarm
won’t stop if you try to unlock a door any other way.
Testing the Alarm
The alarm can be tested by following these steps:
1. From inside the vehicle, lower the driver’s window
and open the driver’s door.
2. Activate the system by locking the doors with the
power door lock switch while the door is open, or
with the remote keyless entry transmitter.
3. Get out of the vehicle, close the door and wait for
the security light to go out.
4. Then reach in through the window, unlock the door
with the manual door lock and open the door. This
should set off the alarm.
When the alarm is set the power door unlock switch is
not operational.
If the alarm does not sound when it should but the
headlamps ash, check to see if the horn works. The
horn fuse may be blown. To replace the fuse, seeFuses
and Circuit Breakers on page 5-101.
If the alarm does not sound or the headlamps do not
ash, the vehicle should be serviced by your dealer.
2-18

Passlock®
Your vehicle is equipped with the
Passlock®theft-deterrent system.
Passlock
®is a passive theft-deterrent system that
enables fuel if the ignition lock cylinder is turned with a
valid key. If a correct key is not used or the ignition
lock cylinder is tampered with, the fuel system is
disabled and the vehicle will not start.
During normal operation, the security light will turn off
approximately ve seconds after the key is turned
to RUN.
If the engine stalls and the security light ashes, wait
about 10 minutes until the light stops ashing before
trying to restart the engine. Remember to release
the key from START as soon as the engine starts.
If the engine does not start after three tries, the vehicle
needs service.
If the engine is running and the security light comes on,
you will be able to restart the engine if you turn the engine
off. However, your Passlock
®system is not working
properly and must be serviced by your dealer. Your
vehicle is not protected by Passlock
®at this time. You
may also want to check the fuse. SeeFuses and Circuit
Breakers on page 5-101. See your dealer for service.
In an emergency, call the GM Roadside Assistance
Center. SeeRoadside Assistance Program on page 7-6.
Starting and Operating Your
Vehicle
New Vehicle Break-In
Notice:Your vehicle does not need an elaborate
“break-in.” But it will perform better in the long run
if you follow these guidelines:
Keep your speed at 55 mph (88 km/h) or less for
the rst 500 miles (805 km).
Do not drive at any one speed — fast or
slow — for the rst 500 miles (805 km). Do not
make full-throttle starts.
Avoid making hard stops for the rst 200 miles
(322 km) or so. During this time your new
brake linings are not yet broken in. Hard stops
with new linings can mean premature wear
and earlier replacement. Follow this breaking-in
guideline every time you get new brake
linings.
Do not tow a trailer during break-in. SeeTowing
a Trailer on page 4-55for more information.
2-19

Ignition Positions
Use the key to turn the ignition switch to four different
positions.
A (LOCK):This position locks the ignition and
transmission. It’s a theft-deterrent feature. You will only
be able to remove the key when the ignition is turned
to LOCK.Notice:If your key seems stuck in LOCK and you
can not turn it, be sure you are using the correct
key; if so, is it all the way in? Turn the key only with
your hand. Using a tool to force it could break the
key or the ignition switch. If none of these works,
then your vehicle needs service.
B (ACCESSORY):This position lets you use things like
the radio and the windshield wipers when the engine
is off.
Notice:Lengthy operation of features such as the
radio in the accessory ignition position may
drain the battery and prevent your vehicle from
starting. Do not operate your vehicle in the
accessory ignition position for a long period
of time.
C (RUN):This is the position for driving.
D (START):This position starts the engine.
Retained Accessory Power (RAP)
Your vehicle is equipped with a Retained Accessory
Power (RAP) feature which will allow certain features of
your vehicle to continue to work up to 20 minutes
after the ignition key is turned to LOCK.
2-20

An indicator light in the knob will show you which
position the transfer case is in. The indicator lights will
come on briey when you turn on the ignition and
one will stay on. If the lights do not come on, you should
take your vehicle to your dealer for service. An
indicator light will ash while shifting the transfer case. It
will remain illuminated when the shift is complete. If
for some reason the transfer case cannot make a
requested shift, it will return to the last chosen setting.
If the service four-wheel drive light on the instrument
panel cluster stays on, you should take your vehicle to
your dealer for service. SeeService Four-Wheel
Drive Warning Light on page 3-47for further information.
Shifting into 4HI or A4WD
Turn the knob to 4HI or A4WD. This can be done at any
speed unless you are shifting out of 4LO. The indicator
light will ash while shifting. It will remain illuminated
when the shift is complete.
Shifting into 2HI
Turn the knob to 2HI. This can be done at any speed
unless you are shifting out of 4LO.
Shifting into 4LO
To shift to 4LO, the vehicle’s engine must be running
and the vehicle must be stopped or moving less
than 2 mph (3.2 km/h) with the transmission in
NEUTRAL (N). The preferred method for shifting into4LO is to have your vehicle moving 1 or 2 mph (1.6 to
3.2 km/h). Turn the knob to 4LO. You must wait for
the 4LO indicator light to stop ashing and remain
illuminated before shifting your transmission into gear.
If you turn the knob to 4LO when your vehicle is in gear
and/or moving, the 4LO indicator light will ash for
30 seconds and not complete the shift unless your
vehicle is moving less than 2 mph (3.2 km/h) and the
transmission is in NEUTRAL (N). After 30 seconds, the
transfer case will return to the setting last chosen.
Shifting Out of 4LO
To shift from 4LO to 4HI, A4WD or 2HI your vehicle must
be stopped or moving less than 2 mph (3.2 km/h) with the
transmission in NEUTRAL (N) and the engine running.
The preferred method for shifting out of 4LO is to have
your vehicle moving 1 or 2 mph (1.6 to 3.2 km/h). Turn
the knob to 4HI, A4WD or 2HI. You must wait for the 4HI,
A4WD or 2HI indicator light to stop ashing and remain
illuminated before shifting your transmission into gear.
If the knob is turned to 4HI, A4WD or 2HI when your
vehicle is in gear and/or moving, the 4HI, A4WD or 2HI
indicator light will ash for 30 seconds. It will not
complete the shift unless your vehicle is moving less
than 2 mph (3.2 km/h) with the transmission in
NEUTRAL (N).
2-28

Mirrors
Automatic Dimming Rearview Mirror
with OnStar
®and Compass
Your vehicle may have an automatic-dimming rearview
mirror with a compass and the OnStar®system.
There are three additional buttons for the OnStar
®
system. See your dealer for more information on the
system and how to subscribe to OnStar®. SeeOnStar®
System on page 2-40for more information about the
services OnStar®provides.
Mirror Operation
When turned on, this mirror automatically dims to the
proper level to minimize glare from any headlamps
behind you after dark.
O(On/Off): This is the on/off button for the automatic
dimming feature and compass. Press the far left button,
located below the the mirror face, for up to three
seconds to turn the feature on and off. A light on the
mirror will be lit while the feature is turned on.
Compass Operation
Press the on/off button once to turn the compass
on or off.
There is a compass display in the window in the upper
right corner of the mirror face. The compass displays
a maximum of two characters. For example, “NE”
is displayed for north-east.
Compass Calibration
Press and hold the on/off button down for nine seconds
to activate the compass calibration mode. CAL will
be displayed in the compass window on the mirror.
The compass can be calibrated by driving the vehicle in
circles at 5 mph (8 km/h) or less until the display
reads a direction.
2-36

OnStar®System
Your vehicle may have this feature. OnStar®uses
global positioning system (GPS) satellite technology,
wireless communications, and state of the art call
centers to provide you with a wide range of safety,
security, information and convenience services.
A complete OnStar
®user’s guide and the terms and
conditions of the OnStar®Subscription Service
Agreement are included in your OnStar®-equipped
vehicle’s glove box literature. For more information, visit
www.onstar.com, contact OnStar
®at 1-888-4-ONSTAR
(1-888-466-7827), or press the blue OnStar®button
to speak to an OnStar®advisor 24 hours a day, 7 days
a week.
A completed Subscription Service Agreement is required
prior to delivery of OnStar
®services and prepaid
calling minutes are also required for OnStar®Personal
Calling and OnStar®Virtual Advisor use. Terms and
conditions of the Subscription Service Agreement can be
found at www.onstar.com.
OnStar®Services
One of the following plans is normally included for a
specic duration with each vehicle equipped with
OnStar
®. You can upgrade or extend your OnStar®
service plan to meet your needs.
Safe and Sound Plan

Automatic Notication of Air Bag Deployment
Emergency Services
Roadside Assistance
Stolen Vehicle Assistance
AccidentAssist
Remote Door Unlock
Remote Diagnostics
Online Concierge
Directions and Connections Plan

All Safe and Sound Plan services
Route Support
RideAssist
Information and Convenience Services
2-40