service GMC ENVOY 2009 Owner's Manual

Page 1 of 474

Seats and Restraint System............................. 1-1
Front Seats
............................................... 1-2
Rear Seats
..............................................1-11
Safety Belts
.............................................1-13
Child Restraints
.......................................1-32
Airbag System
.........................................1-55
Restraint System Check
............................1-70
Features and Controls..................................... 2-1
Keys
........................................................ 2-3
Doors and Locks
....................................... 2-7
Windows
.................................................2-13
Theft-Deterrent Systems
............................2-16
Starting and Operating Your Vehicle
...........2-20
Mirrors
....................................................2-39
OnStar
®System
......................................2-43
Universal Home Remote System
................2-46
Storage Areas
.........................................2-51
Sunroof
..................................................2-55
Instrument Panel............................................. 3-1
Instrument Panel Overview
.......................... 3-4
Climate Controls
......................................3-19
Warning Lights, Gages, and Indicators
........3-27
Driver Information Center (DIC)
..................3-47
Audio System(s)
.......................................3-62Driving Your Vehicle....................................... 4-1
Your Driving, the Road, and the Vehicle
....... 4-2
Towing
...................................................4-38
Service and Appearance Care.......................... 5-1
Service
..................................................... 5-3
Fuel
......................................................... 5-5
Checking Things Under the Hood
...............5-10
Rear Axle
...............................................5-43
Four-Wheel Drive
.....................................5-44
Front Axle
...............................................5-44
Headlamp Aiming
.....................................5-45
Bulb Replacement
....................................5-46
Windshield Wiper Blade Replacement
.........5-50
Tires
......................................................5-53
Appearance Care
...................................5-103
Vehicle Identication
...............................5-111
Electrical System
....................................5-112
Capacities and Specications
...................5-120
Maintenance Schedule..................................... 6-1
Maintenance Schedule
................................ 6-2
Customer Assistance Information.................... 7-1
Customer Assistance and Information
........... 7-2
Reporting Safety Defects
...........................7-14
Vehicle Data Recording and Privacy
...........7-16
Index................................................................ 1
2009 GMC Envoy and Envoy Denali Owner ManualM

Page 3 of 474

Safety Warnings and Symbols
A circle with a slash
through it is a safety
symbol which means “Do
Not,” “Do not do this”
or “Do not let this happen.”
A box with the word CAUTION is used to tell about
things that could hurt you or others if you were to ignore
the warning.
{CAUTION:
These mean there is something that could hurt
you or other people.
Cautions tell what the hazard is and what to do to avoid
or reduce the hazard. Read these cautions.A notice tells about something that can damage the
vehicle.
Notice:These mean there is something that could
damage your vehicle.
Many times, this damage would not be covered by the
vehicle’s warranty, and it could be costly. The notice
tells what to do to help avoid the damage.
There are also warning labels on the vehicle which use
the same words, CAUTION or Notice.
Vehicle Symbols
The vehicle has components and labels that use
symbols instead of text. Symbols are shown along with
the text describing the operation or information
relating to a specic component, control, message,
gage, or indicator.
M:This symbol is shown when you need to see your
owner manual for additional instructions or information.
*:This symbol is shown when you need to see a
service manual for additional instructions or information.
iii

Page 67 of 474

{CAUTION:
When an airbag inates, there may be dust in the
air. This dust could cause breathing problems for
people with a history of asthma or other breathing
trouble. To avoid this, everyone in the vehicle
should get out as soon as it is safe to do so. If
you have breathing problems but cannot get out of
the vehicle after an airbag inates, then get fresh
air by opening a window or a door. If you
experience breathing problems following an airbag
deployment, you should seek medical attention.
The vehicle has a feature that may automatically unlock
the doors, turn the interior lamps on, and turn the
hazard warning ashers on when the airbags inate.
You can lock the doors, turn the interior lamps off, and
turn the hazard warning ashers off by using the
controls for those features.In many crashes severe enough to inate the airbag,
windshields are broken by vehicle deformation.
Additional windshield breakage may also occur from the
right front passenger airbag.Airbags are designed to inate only once. After an
airbag inates, you will need some new parts for
the airbag system. If you do not get them, the airbag
system will not be there to help protect you in
another crash. A new system will include airbag
modules and possibly other parts. The service
manual for the vehicle covers the need to replace
other parts.
The vehicle has a crash sensing and diagnostic
module which records information after a crash.
SeeVehicle Data Recording and Privacy on
page 7-16andEvent Data Recorders on page 7-17.
Let only qualied technicians work on the airbag
systems. Improper service can mean that an
airbag system will not work properly. See your
dealer/retailer for service.
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Page 70 of 474

When the passenger sensing system has allowed the
airbag to be enabled, the on indicator will light and stay
lit to remind you that the airbag is active.
For some children who have outgrown child restraints
and for very small adults, the passenger sensing system
may or may not turn off the right front passenger
frontal airbag, depending upon the person’s seating
posture and body build. Everyone in the vehicle who has
outgrown child restraints should wear a safety belt
properly — whether or not there is an airbag for that
person.
{CAUTION:
If the airbag readiness light ever comes on and
stays on, it means that something may be wrong
with the airbag system. To help avoid injury to
yourself or others, have the vehicle serviced right
away. SeeAirbag Readiness Light on page 3-31
for more information, including important safety
information.
If the On Indicator is Lit for a Child
Restraint
If a child restraint has been installed and the on indicator
is lit:
1. Turn the vehicle off.
2. Remove the child restraint from the vehicle.
3. Remove any additional items from the seat such as
blankets, cushions, seat covers, seat heaters, or
seat massagers.
4. Reinstall the child restraint following the directions
provided by the child restraint manufacturer and
refer toSecuring a Child Restraint in the Right Front
Seat Position on page 1-52.
5. If, after reinstalling the child restraint and restarting
the vehicle, the on indicator is still lit, turn the
vehicle off. Then slightly recline the vehicle seatback
and adjust the seat cushion, if adjustable, to
make sure that the vehicle seatback is not pushing
the child restraint into the seat cushion.
Also make sure the child restraint is not trapped
under the vehicle head restraint. If this happens,
adjust the head restraint. SeeHead Restraints
on page 1-10.
6. Restart the vehicle.
If the on indicator is still lit, secure the child in the
child restraint in a rear seat position in the vehicle,
and check with your dealer/retailer.
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Page 72 of 474

Additional Factors Affecting System
Operation
Safety belts help keep the passenger in position on the
seat during vehicle maneuvers and braking, which
helps the passenger sensing system maintain the
passenger airbag status. See “Safety Belts” and “Child
Restraints” in the Index for additional information
about the importance of proper restraint use.
A thick layer of additional material, such as a blanket or
cushion, or aftermarket equipment such as seat
covers, seat heaters, and seat massagers can affect
how well the passenger sensing system operates.
We recommend that you not use seat covers or other
aftermarket equipment except when approved by GM for
your specic vehicle. SeeAdding Equipment to Your
Airbag-Equipped Vehicle on page 1-69for more
information about modications that can affect how the
system operates.
{CAUTION:
Stowing of articles under the passenger seat or
between the passenger seat cushion and seatback
may interfere with the proper operation of the
passenger sensing system.
Servicing Your Airbag-Equipped
Vehicle
Airbags affect how the vehicle should be serviced.
There are parts of the airbag system in several places
around the vehicle. Your dealer/retailer and the
service manual have information about servicing the
vehicle and the airbag system. To purchase a service
manual, seeService Publications Ordering Information
on page 7-15.
{CAUTION:
For up to 10 seconds after the ignition is turned off
and the battery is disconnected, an airbag can still
inate during improper service. You can be injured
if you are close to an airbag when it inates. Avoid
yellow connectors. They are probably part of the
airbag system. Be sure to follow proper service
procedures, and make sure the person performing
work for you is qualied to do so.
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Page 73 of 474

Adding Equipment to Your
Airbag-Equipped Vehicle
Q:Is there anything I might add to or change
about the vehicle that could keep the airbags
from working properly?
A:Yes. If you add things that change your vehicle’s
frame, bumper system, height, front end or side
sheet metal, they may keep the airbag system from
working properly. Changing or moving any parts of
the front seats, safety belts, the airbag sensing and
diagnostic module, steering wheel, instrument panel,
roof-rail airbag modules, ceiling headliner or pillar
garnish trim, rearview mirror, front sensors, rollover
sensor module, or airbag wiring can affect the
operation of the airbag system.
In addition, your vehicle has a passenger sensing
system for the right front passenger’s position, which
includes sensors that are part of the passenger’s
seat. The passenger sensing system may not
operate properly if the original seat trim is replaced
with non-GM covers, upholstery or trim, or with GM
covers, upholstery or trim designed for a different
vehicle. Any object, such as an aftermarket seat
heater or a comfort enhancing pad or device,
installed under or on top of the seat fabric, could alsointerfere with the operation of the passenger sensing
system. This could either prevent proper deployment
of the passenger airbag(s) or prevent the passenger
sensing system from properly turning off the
passenger airbag(s). SeePassenger Sensing
System on page 1-64.
If you have any questions about this, you should
contact Customer Assistance before you modify
your vehicle. The phone numbers and addresses for
Customer Assistance are in Step Two of the
Customer Satisfaction Procedure in this manual.
SeeCustomer Satisfaction Procedure on page 7-2.
If your vehicle has rollover roof-rail airbags, see
Different Size Tires and Wheels on page 5-72
for additional important information.
Q:Because I have a disability, I have to get my
vehicle modied. How can I nd out whether this
will affect my airbag system?
A:If you have questions, call Customer Assistance.
The phone numbers and addresses for Customer
Assistance are in Step Two of the Customer
Satisfaction Procedure in this manual. SeeCustomer
Satisfaction Procedure on page 7-2.
In addition, your dealer/retailer and the service manual
have information about the location of the airbag sensors,
sensing and diagnostic module and airbag wiring.
1-69

Page 74 of 474

Restraint System Check
Checking the Restraint Systems
Safety Belts
Now and then, check the safety belt reminder light,
safety belts, buckles, latch plates, retractors, and
anchorages are all working properly.
Look for any other loose or damaged safety belt system
parts that might keep a safety belt system from doing
its job. See your dealer/retailer to have it repaired. Torn
or frayed safety belts may not protect you in a crash.
They can rip apart under impact forces. If a belt is torn
or frayed, get a new one right away.
Make sure the safety belt reminder light is working. See
Safety Belt Reminders on page 3-30for more
information.
Keep safety belts clean and dry. SeeCare of Safety
Belts on page 5-106.
Airbags
The airbag system does not need regularly scheduled
maintenance or replacement. Make sure the airbag
readiness light is working. SeeAirbag Readiness Light
on page 3-31for more information.
Notice:If an airbag covering is damaged, opened,
or broken, the airbag may not work properly. Do
not open or break the airbag coverings. If there are
any opened or broken airbag covers, have the
airbag covering and/or airbag module replaced. For
the location of the airbag modules, seeWhat
Makes an Airbag Inflate? on page 1-61. See your
dealer/retailer for service.
1-70

Page 80 of 474

The key code number tells your dealer/retailer or a
qualied locksmith how to make extra keys. Keep this
number in a safe place. If you lose your keys, you will be
able to have new ones made easily using this number.
Your selling dealer/retailer should also have this
number.
Notice:If you ever lock your keys in the vehicle,
you may have to damage the vehicle to get in.
Be sure you have spare keys.
If you ever get locked out of your vehicle, call the
Roadside Assistance Center. SeeRoadside Assistance
Program on page 7-7.
Remote Keyless Entry (RKE)
System
If this vehicle has the Remote Keyless Entry (RKE)
system, it operates on a radio frequency subject
to Federal Communications Commission (FCC) Rules
and with Industry Canada.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
1. This device may not cause interference.
2. This device must accept any interference received,
including interference that may cause undesired
operation of the device.This device complies with RSS-210 of Industry Canada.
Operation is subject to the following two conditions:
1. This device may not cause interference.
2. This device must accept any interference received,
including interference that may cause undesired
operation of the device.
Changes or modications to this system by other than
an authorized service facility could void authorization to
use this equipment.
If there is a decrease in the RKE operating range,
try this:
Check the distance. The transmitter may be too far
from the vehicle. Stand closer during rainy or
snowy weather.
Check the location. Other vehicles or objects may
be blocking the signal. Take a few steps to the
left or right, hold the transmitter higher, and
try again.
Check the transmitter’s battery. See “Battery
Replacement” later in this section.
If the transmitter is still not working correctly, see
your dealer/retailer or a qualied technician for
service.
2-4

Page 93 of 474

Testing the Alarm
To test the alarm:
1. From inside the vehicle, lower the driver’s window
and open the driver’s door.
2. Activate the system by locking the doors with the
power door lock switch while the door is open, or
with the RKE transmitter.
3. Get out of the vehicle, close the door and wait for
the security light to go out.
4. Then reach in through the window, unlock the door
with the manual door lock and open the door. This
should set off the alarm.
When the alarm is set the power door unlock switch will
not work.
If the alarm does not sound when it should but the
headlamps ash, check to see if the horn works. The horn
fuse may be blown. To replace the fuse, seeFuses and
Circuit Breakers on page 5-113.
If the alarm does not sound or the headlamps do not
ash, the vehicle should be serviced by your
dealer/retailer.
Passlock®(U.S. Only)
Your vehicle has the Passlock theft-deterrent system.
Passlock is a passive theft-deterrent system that enables
fuel if the ignition lock cylinder is turned with a valid key. If
a correct key is not used or the ignition lock cylinder has
been tampered with, the fuel system is disabled and the
vehicle will not start.
During normal operation, the security light will turn off
about ve seconds after the key is turned to ON/RUN.
If the engine stalls and the security light ashes, wait
about 10 minutes until the light stops ashing before
trying to restart the engine. Remember to release the key
from START as soon as the engine starts.
If the engine does not start after three tries, the vehicle
needs service.
If the engine is running and the security light comes on,
you will be able to restart the engine if you turn the engine
off. However, your Passlock system is not working
properly and must be serviced by your dealer/retailer.
Your vehicle is not protected by Passlock at this time.
You may also want to check the fuse. SeeFuses and
Circuit Breakers on page 5-113. See your dealer/retailer
for service.
In an emergency, call the Roadside Assistance Center.
SeeRoadside Assistance Program on page 7-7.
Do not leave the key or device that disarms or
deactivates the theft deterrent system in the vehicle.
2-17

Page 94 of 474

PASS-Key®III+ Electronic
Immobilizer
The PASS-Key III+ system operates on a radio
frequency subject to Federal Communications
Commission (FCC) Rules and with Industry Canada.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received,
including interference that may cause undesired
operation.
This device complies with RSS-210 of Industry Canada.
Operation is subject to the following two conditions:
1. This device may not cause interference.
2. This device must accept any interference received,
including interference that may cause undesired
operation of the device.
Changes or modications to this system by other than
an authorized service facility could void authorization to
use this equipment.
PASS-Key III+ uses a radio frequency transponder in
the key that matches a decoder in the vehicle.
PASS-Key®III+ Electronic
Immobilizer Operation
(Canada Only)
Your vehicle has a passive theft-deterrent system.
The system is automatically armed when the key
is removed from the ignition.
The system is automatically disarmed when the key is
turned to ON/RUN.
You do not have to manually arm or disarm the system.
The security light will come on if there is a problem
with arming or disarming the theft-deterrent system.
The key uses a transponder that matches an immobilizer
control unit in your vehicle. Only the correct key will
start the vehicle. If the key is ever damaged, you may
not be able to start your vehicle.
When trying to start the vehicle, if the engine does not
start and the security light comes on, there may be
a problem with your theft-deterrent system. Turn
the ignition off and try again.
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