phone GMC SAVANA 2008 Owner's Manual

Adding Equipment to Your
Airbag-Equipped Vehicle
Q:Is there anything I might add to or change
about the vehicle that could keep the airbags
from working properly?
A:Yes. If you add things that change your vehicle’s
frame, bumper system, height, front end or side
sheet metal, they may keep the airbag system from
working properly. Changing or moving any parts
of the front seats, safety belts, the airbag sensing
and diagnostic module, steering wheel, instrument
panel, roof-rail airbag modules, ceiling headliner
or pillar garnish trim, front sensors, or airbag wiring
can affect the operation of the airbag system.
In addition, your vehicle may have a passenger
sensing system for the right front passenger’s
position, which includes sensors that are part
of the passenger’s seat. The passenger sensing
system may not operate properly if the original
seat trim is replaced with non-GM covers,
upholstery or trim, or with GM covers, upholstery
or trim designed for a different vehicle. Any object,
such as an aftermarket seat heater or a comfort
enhancing pad or device, installed under or on top
of the seat fabric, could also interfere with the
operation of the passenger sensing system.This could either prevent proper deployment of
the passenger airbag(s) or prevent the passenger
sensing system from properly turning off the
passenger airbag(s). SeePassenger Sensing
System on page 1-69.
If you have any questions about this, you should
contact Customer Assistance before you modify
your vehicle. The phone numbers and addresses
for Customer Assistance are in Step Two of
the Customer Satisfaction Procedure in this manual.
SeeCustomer Satisfaction Procedure on page 7-2.
Q:Because I have a disability, I have to get
my vehicle modied. How can I nd out whether
this will affect my airbag system?
A:If you have questions, call Customer Assistance.
The phone numbers and addresses for Customer
Assistance are in Step Two of the Customer
Satisfaction Procedure in this manual. See
Customer Satisfaction Procedure on page 7-2.
In addition, your dealer/retailer and the service manual
have information about the location of the airbag sensors,
sensing and diagnostic module and airbag wiring.
1-74

To adjust for compass variance, use the following
procedure:
Compass Variance (Zone) Procedure
1. Do not set the compass zone when the vehicle is
moving. Only set it when the vehicle is in PARK (P).
Press the vehicle information button until PRESS
VTO CHANGE COMPASS ZONE displays.
2. Find the vehicle’s current location and variance
zone number on the map.
Zones 1 through 15 are available.3. Press the set/reset button to scroll through and
select the appropriate variance zone.
4. Press the trip/fuel button until the vehicle heading,
for example, N for North, is displayed in the DIC.
5. If calibration is necessary, calibrate the compass.
See “Compass Calibration Procedure” following.Compass Calibration
The compass can be manually calibrated. Only calibrate
the compass in a magnetically clean and safe location,
such as an open parking lot, where driving the vehicle
in circles is not a danger. It is suggested to calibrate
away from tall buildings, utility wires, manhole covers,
or other industrial structures, if possible.
If CAL should ever appear in the DIC display, the
compass should be calibrated.
If the DIC display does not show a heading, for example,
N for North, or the heading does not change after
making turns, there may be a strong magnetic field
interfering with the compass. Such interference may
be caused by a magnetic CB or cell phone antenna
mount, a magnetic emergency light, magnetic note
pad holder, or any other magnetic item. Turn off
the vehicle, move the magnetic item, then turn on
the vehicle and calibrate the compass.
3-48

While your vehicle is parked:
•Familiarize yourself with all of its controls.
•Familiarize yourself with its operation.
•Set up your audio system by presetting your
favorite radio stations, setting the tone, and
adjusting the speakers. Then, when driving
conditions permit, you can tune to your favorite
radio stations using the presets and steering wheel
controls if the vehicle has them.
Notice:Before adding any sound equipment to
your vehicle, such as an audio system, CD player,
CB radio, mobile telephone, or two-way radio, make
sure that it can be added by checking with your
dealer/retailer. Also, check federal rules covering
mobile radio and telephone units. If sound equipment
can be added, it is very important to do it properly.
Added sound equipment may interfere with the
operation of your vehicle’s engine, radio, or other
systems, and even damage them. Your vehicle’s
systems may interfere with the operation of sound
equipment that has been added.Notice:The chime signals related to safety belts,
parking brake, and other functions of your vehicle
operate through the radio/entertainment system.
If that equipment is replaced or additional equipment
is added to your vehicle, the chimes may not
work. Make sure that replacement or additional
equipment is compatible with your vehicle before
installing it. SeeAccessories and Modifications
on page 5-3.
Your vehicle may have a feature called Retained
Accessory Power (RAP). With RAP, the audio system
can be played even after the ignition is turned off.
SeeRetained Accessory Power (RAP) on page 2-20
for more information.
3-64

Using the Auxiliary Input Jack
Your radio system has an auxiliary input jack located
on the lower right side of the faceplate. This is not an
audio output; do not plug the headphone set into the front
auxiliary input jack. An external audio device such as an
iPod, laptop computer, MP3 player, CD changer, etc. can
be connected to the auxiliary input jack for use as another
source for audio listening.
Drivers are encouraged to set up any auxiliary device
while the vehicle is in PARK (P). SeeDefensive Driving
on page 4-2for more information on driver distraction.
To use a portable audio player, connect a 3.5 mm
(1/8 inch) cable to the radio’s front auxiliary input jack.
When a device is connected, press the radio CD/AUX
button to begin playing audio from the device over
the vehicle speakers.
O(Power/Volume):Turn clockwise or
counterclockwise to increase or decrease the volume of
the portable player. You might need to do additional
volume adjustments from the portable device if the
volume is not loud or soft enough.
BAND:Press to listen to the radio while a portable audio
device is playing. The portable audio device continues
playing, so you might want to stop it or turn it off.CD/AUX (CD/Auxiliary):Press to play a CD while a
portable audio device is playing. Press again and the
system begins playing audio from the connected portable
audio player. If a portable audio player is not connected,
the message No Aux Input Device displays.
Using an MP3
MP3 CD-R or CD-RW Disc
The radio plays MP3 files that were recorded on a
CD-R or CD-RW disc. The files can be recorded with
the following fixed bit rates: 32 kbps, 40 kbps, 56 kbps,
64 kbps, 80 kbps, 96 kbps, 112 kbps, 128 kbps,
160 kbps, 192 kbps, 224 kbps, 256 kbps, and 320 kbps or
a variable bit rate. Song title, artist name, and album are
available for display by the radio when recorded using
ID3 tags version 1 and 2.
Compressed Audio
The radio also plays discs that contain both
uncompressed CD audio (.CDA files) and MP3 files.
By default the radio shows the MP3 label on the left side
of the screen but plays both file formats in the order
in which they were recorded to the disc.
3-77

g(Mute):Press this button to silence the system.
Press this button again, to turn the sound on.
SRCE (Source):Press this button to switch between
the radio AM, FM, XM™ (if equipped), CD, and auxiliary
input jack.
+
e−e(Volume):Press the plus or minus volume
button to increase or to decrease the volume.
¨(Seek):Press the seek arrow to go to the next
radio station while in AM, FM, or XM™ (if equipped).
Press the seek arrow to go to the next track while
sourced to the CD.
Radio Reception
Frequency interference and static can occur during
normal radio reception if items such as cell phone
chargers, vehicle convenience accessories, and external
electronic devices are plugged into the accessory power
outlet. If there is interference or static, unplug the item
from the accessory power outlet.
AM
The range for most AM stations is greater than for FM,
especially at night. The longer range can cause station
frequencies to interfere with each other. For better radio
reception, most AM radio stations boost the power levels
during the day, and then reduce these levels during the
night. Static can also occur when things like storms and
power lines interfere with radio reception. When this
happens, try reducing the treble on your radio.
FM Stereo
FM stereo gives the best sound, but FM signals reach
only about 10 to 40 miles (16 to 65 km). Tall buildings or
hills can interfere with FM signals, causing the sound
to fade in and out.
Fixed Mast Antenna
The fixed mast antenna can withstand most car washes
without being damaged. If the mast should ever become
slightly bent, straighten it out by hand. If the mast is badly
bent, replace it.
Check occasionally to make sure the mast is still
tightened to its base. If tightening is required, tighten
by hand, then with a wrench one quarter turn.
3-83

Filling the Tank
{CAUTION:
Fuel vapor burns violently and a fuel re can
cause bad injuries. To help avoid injuries to
you and others, read and follow all the
instructions on the pump island. Turn off your
engine when you are refueling. Do not smoke
if you are near fuel or refueling your vehicle.
Do not use cellular phones. Keep sparks,
ames, and smoking materials away from fuel.
Do not leave the fuel pump unattended when
refueling your vehicle. This is against the law
in some places. Do not re-enter the vehicle
while pumping fuel. Keep children away from
the fuel pump; never let children pump fuel.The tethered fuel cap is
located behind a hinged
fuel door on the driver side
of the vehicle.
If the vehicle has E85 fuel capability, a yellow cap with
the words “E85/gasoline” can be seen.
To remove the fuel cap, turn it slowly counterclockwise.
While refueling, hang the tethered fuel cap from the
hook on the fuel door.
5-10

Filling a Portable Fuel Container
{CAUTION:
Never ll a portable fuel container while it is in
your vehicle. Static electricity discharge from
the container can ignite the fuel vapor. You
can be badly burned and your vehicle damaged
if this occurs. To help avoid injury to you and
others:
Dispense fuel only into approved
containers.
Do not ll a container while it is inside a
vehicle, in a vehicle’s trunk, pickup bed, or
on any surface other than the ground.
Bring the ll nozzle in contact with the
inside of the ll opening before operating
the nozzle. Contact should be maintained
until the lling is complete.
Do not smoke while pumping fuel.
Do not use a cellular phone while
pumping fuel.
Checking Things Under
the Hood
{CAUTION:
Things that burn can get on hot engine or fuel
operated heater (FOH) parts and start a re.
These include liquids like fuel, oil, coolant,
brake uid, windshield washer and other uids,
and plastic or rubber. You or others could be
burned. Be careful not to drop or spill things
that will burn onto a hot engine or fuel operated
heater (FOH).
5-12

Customer Assistance and Information...............7-2
Customer Satisfaction Procedure......................7-2
Online Owner Center......................................7-4
Customer Assistance for
Text Telephone (TTY) Users.........................7-4
Customer Assistance Offices............................7-5
GM Mobility Reimbursement Program................7-6
Roadside Assistance Program..........................7-6
Scheduling Service Appointments.....................7-9
Courtesy Transportation...................................7-9
Collision Damage Repair................................7-11Reporting Safety Defects................................7-14
Reporting Safety Defects to the
United States Government..........................7-14
Reporting Safety Defects to the
Canadian Government................................7-15
Reporting Safety Defects to General Motors.....7-15
Service Publications Ordering Information.........7-15
Vehicle Data Recording and Privacy................7-16
Event Data Recorders...................................7-17
OnStar
®......................................................7-18
Navigation System........................................7-18
Radio Frequency Identification (RFID)..............7-18
Section 7 Customer Assistance Information
7-1

Although you may be required to resort to this informal
dispute resolution program prior to filling out a court
action, use of the program is free of charge and your case
will generally be heard within 40 days. If you do not agree
with the decision given in your case, you may reject it and
proceed with any other venue for relief available to you.
You may contact the BBB Auto Line Program using the
toll-free telephone number or write them at the following
address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
This program is available in all 50 states and the
District of Columbia. Eligibility is limited by vehicle age,
mileage, and other factors. General Motors reserves
the right to change eligibility limitations and/or
discontinue its participation in this program.
STEP THREE — Canadian Owners:In the event that
you do not feel your concerns have been addressed
after following the procedure outlined in Steps 1 and 2,
General Motors of Canada Limited wants you to be
aware of its participation in a no-charge
Mediation/Arbitration Program.General Motors of Canada Limited has committed
to binding arbitration of owner disputes involving
factory-related vehicle service claims. The program
provides for the review of the facts involved by an
impartial third party arbiter, and may include an informal
hearing before the arbiter. The program is designed
so that the entire dispute settlement process, from
the time you file your complaint to the final decision,
should be completed in approximately 70 days.
We believe our impartial program offers advantages
over courts in most jurisdictions because it is informal,
quick, and free of charge.
For further information concerning eligibility in the
Canadian Motor Vehicle Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685. Alternatively, you can call
the General Motors Customer Communication Centre,
1-800-263-3777 (English), 1-800-263-7854 (French),
or write to:
Mediation/Arbitration Program
c/o Customer Communication Centre
General Motors of Canada Limited
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Telephone: 1-800-955-5100
Your inquiry should be accompanied by your Vehicle
Identification Number (VIN).
7-3

Online Owner Center
(United States only)
The Owner Center is a resource for your GM ownership
needs. Specific vehicle information can be found in
one place.
The Online Owner Center allows you to:
•Get e-mail service reminders.
•Access information about your specific vehicle,
including tips and videos and an electronic
version of this owner manual.
•Keep track of your vehicle’s service history and
maintenance schedule.
•Find GM dealers/retailers for service nationwide.
•Receive special promotions and privileges only
available to members.
Refer to www.MyGMLink.com on the web for updated
information and to register your vehicle.
My GM Canada (Canada only)
My GM Canada is a password-protected section of
gmcanada.com where you can save information on GM
vehicles, get personalized offers, and use handy
tools and forms with greater ease.Here are a few of the valuable tools and services you
will have access to:
- My Showroom: Find and save information on
vehicles and current offers in your area.
- My Dealers/Retailers: Save details such as
address and phone number for each of your
preferred GM Dealers or Retailers.
- My Driveway: Receive service reminders and
helpful advice on owning and maintaining
your vehicle.
- My Preferences: Manage your profile, subscribe to
E-News and use tools and forms with greater ease.
To sign up to My GM Canada, visit the My GM Canada
section within www.gmcanada.com.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing,
or speech-impaired and who use the Text Telephones
(TTYs), GMC has TTY equipment available at its
Customer Assistance Center. Any TTY user can
communicate with GMC by dialing: 1-800-GMC-8583
(462-8583). (TTY users in Canada can dial
1-800-263-3830.)
7-4