mileage GMC SIERRA 2003 Owner's Manual

You can also reset the PERSONAL: XX MI, or
BUSINESS: XX MI, while they are displayed by pressing
the reset stem on the cluster. If you press and hold
the reset stem or select button for four seconds,
the display will show the distance traveled since the last
ignition cycle for the personal or business trip.
Odometer
Press the trip information button, or the trip odometer
reset step, until SEASON ODOMETER appears on
the display. This shows the total distance the vehicle has
been driven in either miles or kilometers. Pressing the
reset stem located on the instrument cluster with
the vehicle off will also display the season odometer.
Hourmeter
Press the trip button to scroll to the hourmeter. The
hourmeter shows the total number of hours the engine
has run. Pressing the reset stem on the instrument
cluster will also display the hourmeter after the season
odometer is displayed.
Annual Log
Press the trip button, or the reset stem on the instrument
panel cluster, to scroll to the annual log. The annual
log shows the mileage accumulated since it was
last reset. To reset the annual log, press and hold the
select button, or the trip odometer reset stem for
approximately two seconds.
Timer
The DIC can be used as a stopwatch. Press the select
button, or the trip odometer reset stem, while TIMER
is displayed to start the timer. The display will show the
amount of time that has passed since the timer was
last reset (not including time the ignition is off). Time will
continue to be counted as long as the ignition is on,
even if another display is being shown on the DIC. The
timer will record up to 99 hours, 59 minutes and
59 seconds (99:59:59) after which the display will roll
back to zero.
To stop the counting of time, press the select button
briefly while TIMER is displayed.
To reset the timer to zero, press and hold the select
button, or the trip odometer reset stem, while TIMER is
displayed.
Fuel Information Button
Use the fuel information button to scroll through the
range, average fuel economy, instant fuel economy and
the GM Oil Life System™.
If your vehicle is not equipped with the DIC steering
wheel control buttons you will not be able to display the
fuel information.
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Service
Your dealer knows your vehicle best and wants you to
be happy with it. We hope you’ll go to your dealer
for all your service needs. You’ll get genuine GM parts
and GM-trained and supported service people.
We hope you’ll want to keep your GM vehicle all GM.
Genuine GM parts have one of these marks:
Doing Your Own Service Work
If you want to do some of your own service work, you’ll
want to use the proper service manual. It tells you
much more about how to service your vehicle than this
manual can. To order the proper service manual,
seeService Publications Ordering Information on
page 7-9.
Your vehicle has an air bag system. Before attempting
to do your own service work, seeServicing Your Air
Bag-Equipped Vehicle on page 1-70.
You should keep a record with all parts receipts and list
the mileage and the date of any service work you
perform. SeePart E: Maintenance Record on page 6-17.
{CAUTION:
You can be injured and your vehicle could be
damaged ifyou try to do service work on a
vehicle without knowing enough about it.
•Be sure you have sufficient knowledge,
experience, the proper replacement parts
and tools before you attempt any vehicle
maintenance task.
CAUTION: (Continued)
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As in the chart shown previously, SAE 5W-30 is the
only viscosity grade recommended for your vehicle.
You should look for and use only oils which have the
API Starburst symbol and which are also identified
as SAE 5W-30. If you cannotfind such SAE 5W-30 oils,
you can use an SAE 10W-30 oil which has the API
Starburst symbol, if it’s going to be 0°F(−18°C)
or above. Do not use other viscosity grade oils, such as
SAE 10W-40 or SAE 20W-50 under any conditions.
Notice:Use only engine oil with the American
Petroleum Institute Certified For Gasoline Engines
starburst symbol. Failure to use the recommended
oil can result in engine damage not covered by
your warranty.
GM Goodwrench
®oil meets all the requirements for
your vehicle.
If you are in an area of extreme cold, where the
temperature falls below−20°F(−29°C),itis
recommended that you use either an SAE 5W-30
synthetic oil or an SAE 0W-30 oil. Both will provide
easier cold starting and better protection for your engine
at extremely low temperatures.
Engine Oil Additives
Don’t add anything to your oil. The recommended oils
with the starburst symbol are all you will need for
good performance and engine protection.
When to Change Engine Oil (GM Oil
Life System)
Your vehicle has a computer system that lets you know
when to change the engine oil andfilter. This is
based on engine revolutions and engine temperature,
and not on mileage. Based on driving conditions,
the mileage at which an oil change will be indicated can
vary considerably. For the oil life system to work
properly, you must reset the system every time the oil is
changed.
When the system has calculated that oil life has been
diminished, it will indicate that an oil change is
necessary. A CHANGE ENGINE OIL SOON message
will come on. Change your oil as soon as possible within
the next two times you stop for fuel. It is possible that,
if you are driving under the best conditions, the oil
life system may not indicate that an oil change is
necessary for over a year. However, your engine oil and
filter must be changed at least once a year and at
this time the system must be reset. Your dealer has
GM-trained service people who will perform this
work using genuine GM parts and reset the system. It is
also important to check your oil regularly and keep it
at the proper level.
If the system is ever reset accidentally, you must
change your oil at 3,000 miles (5 000 km) since your
last oil change. Remember to reset the oil life system
whenever the oil is changed.
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Part A: Scheduled Maintenance
Services
This part contains engine oil and chassis lubrication
scheduled maintenance which explains the engine oil life
system and how it indicates when to change the
engine oil andfilter. Lubricate chassis components with
each oil change. Also, listed are scheduled maintenance
services which are to be performed at the mileage
intervals specified.
Using Your Maintenance Schedule
We at General Motors want to help you keep your
vehicle in good condition. But we don’t know exactly how
you’ll drive it. You may drive very short distances only
a few times a week. Or you may drive long distances in
very hot, dusty weather. You may use your vehicle in
making deliveries. Or you may drive it to work, to
do errands or in many other ways.
Because of all the different ways people use their
vehicles, maintenance needs vary. You may need more
frequent checks and replacements. So please read
the following and note how you drive. If you have any
questions on how to keep your vehicle in good condition,
see your dealer.This part tells you the maintenance services you should
have done and when to schedule them.
When you go to your dealer for your service needs,
you’ll know that GM-trained and supported service
people will perform the work using genuine GM parts.
The properfluids and lubricants to use are listed in
Part D. Make sure whoever services your vehicle uses
these. All parts should be replaced and all necessary
repairs done before you or anyone else drives the
vehicle.
This schedule is for vehicles that:•carry passengers and cargo within recommended
limits. You willfind these limits on your vehicle’s
Certification/Tire label. SeeLoading Your Vehicle on
page 4-47.
•are driven on reasonable road surfaces within legal
driving limits.
•are driven off-road in the recommended manner.
SeeOperating Your All-Wheel-Drive Vehicle Off
Paved Roads on page 4-18.
•use the recommended fuel. SeeGasoline Octane
on page 5-4.
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Scheduled Maintenance
The services shown in this schedule up to 100,000 miles
(166 000 km) should be repeated after 100,000 miles
(166 000 km) at the same intervals for the life of
this vehicle. The services shown at 150,000 miles
(240 000 km) and 200,000 miles (332 000 km) should
be repeated at the same intervals after 150,000 miles
(240 000 km) and 200,000 miles (332 000 km) for the life
of this vehicle.
SeePart B: Owner Checks and Services on page 6-10
andPart C: Periodic Maintenance Inspections on
page 6-14.
Footnotes
†The U.S. Environmental Protection Agency or the
California Air Resources Board has determined that the
failure to perform this maintenance item will not nullify
the emission warranty or limit recall liability prior to
the completion of the vehicle ’s useful life. We, however,
urge that all recommended maintenance services be
performed at the indicated intervals and the
maintenance be recorded.
+A good time to check your brakes is during tire
rotation. See Brake System Inspection on page 6-15.
Engine Oil and Chassis Lubrication
Scheduled Maintenance
Change engine oil and filter as indicated by the GM
Oil Life System (or every 12 months, whichever
occurs first). Reset the system.
Your vehicle has a computer system that lets you know
when to change the engine oil andfilter. This is
based on engine revolutions and engine temperature,
and not on mileage. Based on driving conditions,
the mileage at which an oil change will be indicated can
vary considerably. For the oil life system to work
properly, you must reset the system every time the oil is
changed.
When the system has calculated that oil life has been
diminished, it will indicate that an oil change is
necessary. A CHANGE ENGINE OIL message will
come on. Change your oil as soon as possible within
the next two times you stop for fuel. It is possible that,
if you are driving under the best conditions, the oil
life system may not indicate that an oil change is
necessary for over a year. However, your engine oil and
filter must be changed at least once a year and at
this time the system must be reset. Your dealer has
GM-trained service people who will perform this
work using genuine GM parts and reset the system.
It is also important to check your oil regularly and keep
it at the proper level.
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If the system is ever reset accidentally, you must
change your oil at 3,000 miles (5 000 km) since your
last oil change. Remember to reset the oil life system
whenever the oil is changed. SeeEngine Oil on
page 5-13for information on resetting the system.
An Emission Control Service.
Lubricate chassis components with each engine oil
and filter change.
Lubricate the front suspension, ball joints, steering
linkage, transmission shift linkage, transfer case shift
linkage and parking brake cable guides. Ball joints
should not be lubricated unless their temperature is 10°F
(-12°C) or higher or they could be damaged.
See the mileage intervals following for additional
services that may be performed with an engine oil
change and chassis lubrication. After the services are
performed, record the date, odometer reading and
who performed the service on the maintenance record
pages in Part E of this schedule.
7,500 Miles (12 500 km)
❑Check rear/front axlefluid level and addfluid as
needed. Check constant velocity joints and axle seals
for leaking.
❑Rotate tires. SeeTire Inspection and Rotation on
page 5-58for proper rotation pattern and additional
information.(See footnote +.)
15,000 Miles (25 000 km)
❑Inspect engine air cleanerfilter change indicator.
If necessary, replace thefilter. If vehicle is driven
in dusty/dirty conditions, inspectfilter change
indicator at every engine oil change. SeeEngine Air
Cleaner/Filter on page 5-18for more information.
An Emission Control Service. (See footnote†.)
❑Check rear/front axlefluid level and addfluid as
needed. Check constant velocity joints and axle seals
for leaking.
❑Rotate tires. SeeTire Inspection and Rotation on
page 5-58for proper rotation pattern and additional
information.(See footnote +.)
22,500 Miles (37 500 km)
❑Check rear/front axlefluid level and addfluid as
needed. Check constant velocity joints and axle seals
for leaking.
❑Rotate tires. SeeTire Inspection and Rotation on
page 5-58for proper rotation pattern and additional
information.(See footnote +.)
30,000 Miles (50 000 km)
❑Inspect engine air cleanerfilter change indicator.
If necessary, replace thefilter. If vehicle is driven
in dusty/dirty conditions, inspectfilter change
indicator at every engine oil change. SeeEngine Air
Cleaner/Filter on page 5-18for more information.
An Emission Control Service. (See footnote†.)
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Customer Assistance
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your dealer and to GMC. Normally, any concerns with
the sales transaction or the operation of your vehicle will
be resolved by your dealer’s sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or
the general manager.
STEP TWO:If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, contact
the GMC Consumer Relations Manager by calling
1-800-GMC-8782 (1-800-462-8782, Customer
Assistance prompt). In Canada, contact GM of Canada
Customer Communication Centre in Oshawa by
calling 1-800-263-3777 (English) or 1-800-263-7854
(French).We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have
the following information available to give the Customer
Assistance Representative:
Vehicle Identication Number (This is available from
the vehicle registration or title, or the plate at the
top left of the instrument panel and visible through
the windshield.)
Dealership name and location
Vehicle delivery date and present mileage
When contacting GMC, please remember that your
concern will likely be resolved at a dealer’s facility.
That is why we suggest you follow Step One rst if you
have a concern.
STEP THREE:Both General Motors and your dealer
are committed to making sure you are completely
satised with your new vehicle. However, if you continue
to remain unsatised after following the procedure
outlined in Steps One and Two, you should le with the
GM/BBB Auto Line Program to enforce any additional
rights you may have. Canadian owners refer to
your Warranty and Owner Assistance Information
booklet for information on the Canadian Motor Vehicle
Arbitration Plan (CAMVAP).
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business
Bureaus to settle automotive disputes regarding vehicle
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repairs or the interpretation of the New Vehicle Limited
Warranty. Although you may be required to resort to
this informal dispute resolution program prior tolling out
a court action, use of the program is free of charge
and your case will generally be heard within 40 days.
If you do not agree with the decision given in your case,
you may reject it and proceed with any other venue
for relief available to you.
You may contact the BBB using the toll-free telephone
number or write them at the following address:
BBB Auto Line
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1804
Telephone: 1-800-955-5100
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.
Online Owner Center
The Owner Center is a resource for your GM ownership
needs. You cannd your specic vehicle information
all in one place.The Owner Center allows you to:
Get e-mail service reminders.
Access information about your specic vehicle,
including tips and videos and an electronic
version of this owner’s manual. (United States only)
Keep track of your vehicle’s service history and
maintenance schedule.
Find GM dealers for service nationwide.
Receive special promotions and privileges only
available to members. (United States only)
Refer to the web for updated information.
To register your vehicle, visit www.MyGMLink.com.
(United States) or My GM Canada within
www.gmcanada.com (Canada).
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use the Text Telephones
(TTYs), GMC has TTY equipment available at its
Customer Assistance Center. Any TTY user can
communicate with GMC by dialing: 1-800-GMC-8583
(462-8583). (TTY users in Canada can dial
1-800-263-3830.)
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1-800-GMC-8782 (462-8782). Please be prepared to
provide your Vehicle Identication Number (VIN). Allow
ve working days for fulllment.
Trip Interruption Assistance:GMC will reimburse any
reasonable trip interruption expenses (up to $500.00)
when directly associated with warranty disablement.
Trip interruption service covers expenses such as meals
and overnight lodging if vehicle disablement occurs at
least 150 miles (240 km) from your home or rental
property. You will be required to obtain prior approval
from GMC Roadside Assistance and pay for expenses
at the time of disablement. Original receipts should
be submitted to GMC Roadside Assistance for
reimbursement. A service representative will provide
assistance when you call.
The Roadside Assistance services listed are available to
retail lease customers operating 2003 GMC light duty
trucks for a period of 3 years/36,000 miles (60,000 km).
All services must be pre-arranged by GMC Roadside
Assistance.
Over-the-phone assistance, such as providing the name
of the closest dealer or minor technical advice, etc.,
is available to all owner/operators of GMC trucks,
regardless of vehicle or mileage.
Just dial GMC Roadside Assistance at 1-800-GMC-8782
(1-800-462-8782, Roadside Assistance prompt) to
reach a qualied representative who can assist you.
Text telephone (TTY) users, call 1-888-889-2438.Your Roadside Assistance representative will ask for the
following information when your call is received:
Vehicle Identication Number (VIN)
Name and home address
Telephone number and location from which you are
calling
Location, license plate number and color of your
GMC truck
Mileage of vehicle and description of problem
Roadside Assistance is available 24 hours a day, 7 days
a week, 365 days a year, including weekends and
holidays. Should you have any questions about roadside
assistance, call the GMC Roadside Assistance Center
or contact your dealer.
Roadside Assistance is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
GMC reserves the right to make any changes or
discontinue the Roadside Assistance program at
anytime without notification.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
Roadside Assistance program accessible from anywhere
in Canada or the United States. Please refer to the
Warranty and Owner Assistance Information book.
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Courtesy Rental Vehicle
When your vehicle is unavailable due to overnight
warranty repairs, your dealer may arrange to provide
you with a courtesy rental vehicle or reimburse you for a
rental vehicle you obtained, at an actual cost, up to a
maximum of $30.00 per day supported by receipts. This
requires that you sign and complete a rental agreement
and meet state, local and rental vehicle provider
requirements. Requirements vary and may include
minimum age requirements, insurance coverage, credit
card, etc. You are responsible for fuel usage charges
and may also be responsible for taxes, levies,
usage fees, excessive mileage or rental usage beyond
the completion of the repair.
Generally it is not possible to provide a like-vehicle as a
courtesy rental.
Additional Program Information
Courtesy Transportation is available during the
Bumper-to-Bumper warranty coverage period, but itis
notpart of the New Vehicle Limited Warranty. A
separate booklet entitledWarranty and Owner
Assistance Informationfurnished with each new vehicle
provides detailed warranty coverage information.
Courtesy Transportation is available only at participating
dealers and all program options, such as shuttle
service, may not be available at every dealer.Please contact your dealer for specic information about
availability. All Courtesy Transportation arrangements
will be administered by appropriate dealer personnel.
Canadian Vehicles:For warranty repairs during
the Complete Vehicle Coverage period of the General
Motors of Canada New Vehicle Limited Warranty,
alternative transportation may be available under the
Courtesy Transportation Program. Please consult
your dealer for details.
General Motors reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at
any time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described
herein at its sole discretion.
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which could
cause a crash or could cause injury or death, you
should immediately inform the National Highway Traffic
Safety Administration (NHTSA), in addition to notifying
General Motors.
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