service GMC SONOMA 2003 Owner's Manual

Courtesy Transportation
GMC has always exemplied quality and value in its
offering of motor vehicles. To enhance your ownership
experience, we and our participating dealers are
proud to offer Courtesy Transportation, a customer
support program for new vehicles.
The Courtesy Transportation program is offered to retail
purchase/lease customers in conjunction with the
Bumper-to-Bumper coverage provided by the New
Vehicle Limited Warranty. Several transportation options
are available when warranty repairs are required. This will
reduce your inconvenience during warranty repairs.
Plan Ahead When Possible
When your vehicle requires warranty service, you
should contact your dealer and request an appointment.
By scheduling a service appointment and advising
your service consultant of your transportation needs,
your dealer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related. If it is, please call your dealership, let
them know this, and ask for instructions.
If the dealer requests that you simply drop the vehicle off
for service, you are urged to do so as early in the work
day as possible to allow for the same day repair.
Transportation Options
Warranty service can generally be completed while you
wait. However, if you are unable to wait, GMC helps
minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:
Shuttle Service
Participating dealers can provide you with shuttle
service to get you to your destination with minimal
interruption of your daily schedule. This includes a one
way shuttle ride to a destination up to 10 miles from
the dealership.
Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs,
reimbursement up to $30 per day (ve days maximum)
may be available for the use of public transportation
such as taxi or bus. In addition, should you arrange
transportation through a friend or relative,
reimbursement for reasonable fuel expenses up to
$10 per day (ve day maximum) may be available.
Claim amounts should reect actual costs and be
supported by original receipts.
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Courtesy Rental Vehicle
When your vehicle is unavailable due to overnight
warranty repairs, your dealer may arrange to provide
you with a courtesy rental vehicle or reimburse you for a
rental vehicle you obtained, at an actual cost, up to a
maximum of $30.00 per day supported by receipts. This
requires that you sign and complete a rental agreement
and meet state, local and rental vehicle provider
requirements. Requirements vary and may include
minimum age requirements, insurance coverage, credit
card, etc. You are responsible for fuel usage charges
and may also be responsible for taxes, levies,
usage fees, excessive mileage or rental usage beyond
the completion of the repair.
Generally it is not possible to provide a like-vehicle as a
courtesy rental.
Additional Program Information
Courtesy Transportation is available during the
Bumper-to-Bumper warranty coverage period, but it
is notpart of the New Vehicle Limited Warranty.
A separate booklet entitledWarranty and Owner
Assistance Informationfurnished with each new vehicle
provides detailed warranty coverage information.
Courtesy Transportation is available only at
participating dealers and all program options, such as
shuttle service, may not be available at every dealer.Please contact your dealer for specic information about
availability. All Courtesy Transportation arrangements
will be administered by appropriate dealer personnel.
Canadian Vehicles:For warranty repairs during
the Complete Vehicle Coverage period of the General
Motors of Canada New Vehicle Limited Warranty,
alternative transportation may be available under the
Courtesy Transportation Program. Please consult
your dealer for details.
General Motors reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at
any time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described
herein at its sole discretion.
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which could
cause a crash or could cause injury or death, you
should immediately inform the National Highway Traffic
Safety Administration (NHTSA), in addition to notifying
General Motors.
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If NHTSA receives similar complaints, it may open an
investigation, and if itnds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your dealer or
General Motors.
To contact NHTSA, you may either call the Auto Safety
Hotline toll-free at 1-800-424-9393 (or 366-0123 in
the Washington, D.C. area) or write to:
NHTSA, U.S. Department of Transportation
Washington, D.C. 20590
You can also obtain other information about motor
vehicle safety from the hotline.
Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
330 Sparks Street
Tower C
Ottawa, Ontario K1A 0N5
Reporting Safety Defects to General
Motors
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you’ll notify us.
Please call us at 1-800-GMC-8782 (1-800-462-8782),
or write:
Pontiac-GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle, suspension,
brakes, electrical, steering, body, etc.
RETAIL SELL PRICE: $120.00
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Transmission, Transaxle, Transfer
Case Unit Repair Manual
This manual provides information on unit repair
service procedures, adjustments, and specications
for GM transmissions, transaxles, and transfer cases.
RETAIL SELL PRICE: $50.00
Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service General Motors
cars and trucks. Each bulletin contains instructions to
assist in the diagnosis and service of your vehicle.
In Canada, information pertaining to Product
Service Bulletins can be obtained by contacting your
General Motors dealer or by calling 1-800-GM-DRIVE
(1-800-463-7483).
Owner’s Information
Owner publications are written specically for owners
and intended to provide basic operational information
about the vehicle. The owner’s manual will include
the Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner’s Manual,
and Warranty Booklet.
RETAIL SELL PRICE: $35.00Without Portfolio: Owner’s Manual only.
RETAIL SELL PRICE: $25.00
Current and Past Model Order Forms
Service Publications are available for current and
past model GM vehicles. To request an order form,
please specify year and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on the
World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P. O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
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Audio System(s) (cont.)
Setting the Time for Radios with Radio
Data Systems (RDS)................................3-37
Setting the Time for Radios without Radio
Data Systems (RDS)................................3-36
Theft-Deterrent Feature................................3-67
Understanding Radio Reception.....................3-67
Automatic Headlamp System............................3-11
Automatic Transmission...................................2-22
Fluid..........................................................5-20
Operation...................................................2-25
Automatic Transmission Check..........................6-27
Automatic Transmission Shift Lock Control
System Check.............................................6-29
B
Backing Up....................................................4-58
Battery..........................................................5-42
Battery Replacement......................................... 2-6
Battery Rundown Protection.............................3-15
Bed Rails......................................................2-52
Before Leaving on a Long Trip.........................4-33
Before You Go Off-Roading..............................4-13
Body Lubrication Service..................................6-28
Brake
Parking......................................................2-32
System Inspection.......................................6-32Brake (cont.)
System Warning Light..................................3-27
Brake Adjustment............................................5-41
Brake Fluid....................................................5-39
Brake Pedal Travel.........................................5-41
Brake Wear...................................................5-41
Brakes..........................................................5-39
Braking........................................................... 4-5
Braking in Emergencies..................................... 4-7
Break-In, New Vehicle.....................................2-20
Bulb Replacement...........................................5-50
Center High-Mounted Stoplamp (CHMSL)........5-54
Halogen Bulbs............................................5-50
Headlamps.................................................5-50
One-Piece Front Turn Signal Lamps...............5-52
Replacement Bulbs......................................5-55
Taillamps....................................................5-55
Two-Piece Front Turn Signal Lamps...............5-53
Buying New Tires...........................................5-62
C
California Fuel.................................................. 5-5
Canada........................................................... 7-4
Canadian Owners................................................ ii
Canadian Roadside Assistance........................... 7-6
Capacities and Specifications............................5-94
Carbon Monoxide...................4-36, 4-51, 2-12, 2-37
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Care of
Safety Belts................................................5-82
Your Cassette Tape Player............................3-68
Your CD Player...........................................3-69
Your CDs ...................................................3-69
Cassette Tape Messages.................................3-54
Cassette Tape Player Service...........................6-26
Center High-Mounted Stoplamp (CHMSL)...........5-54
Center Passenger Position, Safety Belts.............1-23
Chains, Tires..................................................5-66
Charging System Light....................................3-26
Check
Engine Light...............................................3-29
Gages Warning Light
...................................3-34
Checking Brake Fluid
......................................5-40
Checking Coolant
............................................5-26
Checking Engine Oil
........................................5-13
Checking the Fluid Level
..................................5-21
Checking Things Under the Hood
....................... 5-8
Checking Your Restraint Systems
......................1-64
Chemical Paint Spotting
...................................5-85
Child Restraints
Child Restraint Systems
...............................1-36
Infants and Young Children
...........................1-32
Lower Anchorages and Top Tethers for
Children (LATCH System)
..........................1-44
Older Children
.............................................1-30Child Restraints (cont.)
Securing a Child Restraint Designed for
the LATCH System...................................1-46
Securing a Child Restraint in a Center
Seat Position...........................................1-49
Securing a Child Restraint in a Rear
Outside Seat Position...............................1-46
Securing a Child Restraint in the Right
Front Seat Position...................................1-49
Top Strap...................................................1-41
Top Strap Anchor Location............................1-43
Where to Put the Restraint...................1-39, 1-40
Cigarette Lighter.............................................3-16
Cleaning
Inside of Your Vehicle..................................5-79
Outside of Your Vehicle................................5-82
Underbody Maintenance...............................5-85
Weatherstrips..............................................5-82
Cleaning Exterior Lamps/Lenses.......................5-83
Cleaning the Mirror.........................................2-39
Cleaning the Photocells...................................2-39
Climate Control System...................................3-17
Outlet Adjustment........................................3-19
Clutch, Hydraulic.............................................5-24
Compact Disc Messages.................3-46, 3-56, 3-67
Compact Spare Tire........................................5-78
Content Theft-Deferrent....................................2-17
Control of a Vehicle.......................................... 4-5
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Coolant
Engine Temperature Gage............................3-29
Heater, Engine............................................2-24
Cooling.........................................................3-18
Cooling System..............................................5-30
Crew Cab
®....................................................1-46
Cruise Control.................................................. 3-8
Current and Past Model Order Forms................7-10
Customer Assistance Information
Courtesy Transportation.................................. 7-7
Customer Assistance for Text Telephone (TTY)
Users....................................................... 7-3
Customer Assistance Offices........................... 7-4
Customer Satisfaction Procedure..................... 7-2
GM Mobility Program for Persons with
Disabilities................................................ 7-5
Reporting Safety Defects to General Motors...... 7-9
Reporting Safety Defects to the Canadian
Government.............................................. 7-9
Reporting Safety Defects to the United States
Government.............................................. 7-8
Roadside Assistance Program......................... 7-5
Service Publications Ordering Information......... 7-9
D
Daytime Running Lamps..................................3-12
Defensive Driving............................................. 4-2
Defogging and Defrosting.................................3-19Dinghy Towing................................................4-43
Directing the Airflow ........................................3-17
Doing Your Own Service Work........................... 5-3
Dolly Towing..................................................4-44
Dome Lamp ...................................................3-15
Door
Locks.......................................................... 2-8
Power Door Locks......................................... 2-9
Programmable Automatic Door Locks............... 2-9
Rear Door Security Locks.............................2-11
Third Door..................................................2-12
Driver
Position, Safety Belt.....................................1-16
Driver Information Center (DIC).........................2-46
Driving
At Night.....................................................4-27
City ...........................................................4-31
Defensive..................................................... 4-2
Drunken....................................................... 4-2
Freeway.....................................................4-32
Hill and Mountain Roads..............................4-34
In Rain and on Wet Roads...........................4-28
Winter........................................................4-36
Driving Across an Incline..................................4-22
Driving Downhill..............................................4-21
Driving in Mud, Sand, Snow or Ice....................4-25
Driving in Water..............................................4-26
Driving On Grades
..........................................4-59
Driving on Off-Road Hills
.................................4-18
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Driving on Snow or Ice....................................4-37
Driving Through Deep Standing Water...............4-30
Driving Through Flowing Water.........................4-30
Driving Uphill..................................................4-19
Driving with a Trailer.......................................4-57
E
Electrical System
Add-On Equipment......................................5-88
Fuses and Circuit Breakers...........................5-89
Headlamps.................................................5-88
Power Windows and Other Power Options......5-88
Windshield Wiper Fuses...............................5-88
Electronic Transfer Case..................................2-30
Emissions Inspection and Maintenance
Programs...................................................3-32
Engine
Air Cleaner/Filter.........................................5-18
Battery.......................................................5-42
Check and Service Engine Soon Light............3-29
Compartment Overview................................5-10
Coolant......................................................5-25
Coolant Heater............................................2-24
Coolant Temperature Gage...........................3-29
Cooling System Inspection............................6-31
Exhaust.....................................................2-37
Fan Noise..................................................5-36Engine (cont.)
Oil .............................................................5-13
Overheating................................................5-28
Starting......................................................2-22
Engine Compartment Fuse Block......................5-91
Engine Coolant Level Check.............................6-26
Engine Oil Additives........................................5-16
Engine Oil Level Check...................................6-26
Entry Lighting.................................................3-14
Environmental Concerns..................................4-15
Exit Lighting...................................................3-14
Express Down Window....................................2-15
Extended Cab (Jump Seat)..............................1-48
Extender, Safety Belt.......................................1-29
Exterior Lamps...............................................3-10
F
Fabric/Carpet.................................................5-79
Filter
Engine Air Cleaner......................................5-18
Finding a PTY Station.....................3-43, 3-50, 3-60
Finding a Station....................3-38, 3-40, 3-48, 3-57
Finish Care....................................................5-83
Finish Damage...............................................5-85
Five-Speed....................................................2-28
Fixed Mast Antenna........................................3-69
Flash-To-Pass Feature....................................... 3-6
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Instrument Panel Brightness.............................3-14
Instrument Panel Fuse Block............................5-89
Interior Lamps................................................3-14
Interior Plastic Components..............................5-81
J
Jump Seat.....................................................1-10
Jump Starting.................................................5-43
K
Key Lock Cylinders Service..............................6-28
Key Release Button........................................2-21
Keyless Entry System....................................... 2-4
Keys............................................................... 2-3
L
Lamps
Exterior......................................................3-10
Interior.......................................................3-14
Lamps On Reminder.......................................3-12
Lap Belt................................................1-23, 1-25
Lap-Shoulder Belt...........................................1-16LATCH System
Child Restraints
...........................................1-44
Securing a Child Restraint Designed for the
LATCH System
........................................1-46
Latches, Seatback
............................................ 1-8
Leather
.........................................................5-81
Leaving Your Vehicle
.......................................2-11
Leaving Your Vehicle With the Engine Running
. . . 2-34
Light
Air Bag Off
.................................................3-24
Air Bag Readiness
.......................................3-24
Anti-Lock Brake System Warning
...................3-28
Brake System Warning
.................................3-27
Charging System
.........................................3-26
Check Gages Warning
.................................3-34
Low Fuel Warning
.......................................3-35
Malfunction Indicator
....................................3-29
Safety Belt Reminder
...................................3-23
Security
.....................................................3-33
Service Four-Wheel-Drive Warning Light
.........3-34
Up-Shift
.....................................................3-27
Loading Your Vehicle
.......................................4-46
Loading Your Vehicle for Off-Road Driving
..........4-14
Locking Rear Axle
............................................ 4-7
Lockout Protection
..........................................2-11
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Locks
Door ........................................................... 2-8
Leaving Your Vehicle....................................2-11
Lockout Protection.......................................2-11
Power Door .................................................. 2-9
Programmable Automatic Door Locks............... 2-9
Rear Door Security Locks.............................2-11
Long Trip/Highway Definition.............................. 6-6
Long Trip/Highway Intervals............................... 6-6
Long Trip/Highway Scheduled Maintenance........6-18
Loss of Control...............................................4-12
Low Fuel Warning Light...................................3-35
Luggage Carrier..............................................2-50
Lumbar
Manual Controls............................................ 1-4
Power Controls............................................. 1-5
M
Maintenance, Normal Replacement Parts............5-96
Maintenance Schedule
At Each Fuel Fill.........................................6-26
At Least Four Times a Year..........................6-27
At Least Once a Month................................6-26
At Least Once a Year..................................6-28
At Least Twice a Year..................................6-26Maintenance Schedule (cont.)
Brake System Inspection..............................6-32
Engine Cooling System Inspection.................6-31
Exhaust System Inspection...........................6-31
Fuel System Inspection................................6-31
How This Section is Organized....................... 6-3
Introduction.................................................. 6-2
Long Trip/Highway Scheduled Maintenance.....6-18
Maintenance Requirements............................. 6-2
Part A - Scheduled Maintenance Services......... 6-4
Part B - Owner Checks and Services.............6-26
Part C - Periodic Maintenance Inspections......6-31
PartD-Recommended Fluids and
Lubricants...............................................6-33
PartE-Maintenance Record........................6-35
Selecting the Right Schedule
.......................... 6-5
Short Trip/City Scheduled Maintenance
............. 6-7
Steering, Suspension and Front Drive
Axle Boot and Seal Inspection
...................6-31
Throttle System Inspection
............................6-32
Transfer Case and Front Axle
(Four-Wheel Drive) Inspection
....................6-32
Using Your
................................................... 6-4
Your Vehicle and the Environment
................... 6-2
Maintenance When Trailer Towing
.....................4-60
Making Turns
.................................................4-58
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