GMC TERRAIN 2011 Owner's Guide

Black plate (25,1)GMC Terrain Owner Manual - 2011
In Brief 1-25
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible.
.Avoid fast starts and accelerate
smoothly.
.Brake gradually and avoid
abrupt stops.
.Avoid idling the engine for long
periods of time.
.When road and weather
conditions are appropriate, use
cruise control.
.Always follow posted speed
limits or drive more slowly when
conditions require.
.Keep vehicle tires properly
inflated.
.Combine several trips into a
single trip.
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.:1-800-GMC-8782
(1‐800‐462-8782)
TTY Users (U.S.): 1-888-889-2438
Canada: 1-800-268-6800
Mexico: 01-800-466-0801
As the owner of a new GMC, you
are automatically enrolled in the
Roadside Assistance program.
See Roadside Assistance Program
(U.S. and Canada) on page 13‑7
or Roadside Assistance Program
(Mexico) on page 13‑9 for more
information. Roadside Assistance and OnStar
(U.S. and Canada)
If you have an active OnStar
subscription, press the
Qbutton
and the current GPS location will
be sent to an OnStar advisor who
will assess your problem, contact
Roadside Assistance, and relay
your exact location to get the help
you need.
Online Owner Center
(U.S. and Canada)
The Online Owner Center is a
complimentary service that includes
online service reminders, vehicle
maintenance tips, online owner
manual, special privileges,
and more.
Sign up today at:
www.gmcownercenter.com (U.S.)
or www.gm.ca (Canada).

Black plate (26,1)GMC Terrain Owner Manual - 2011
1-26 In Brief
OnStar®
For vehicles with an active OnStar
subscription, OnStar uses several
innovative technologies and live
Advisors to provide a wide range
of safety, security, navigation,
diagnostics, and calling services.
Automatic Crash Response
In a crash, built‐in sensors can
automatically alert an OnStar
Advisor who is immediately
connected to the vehicle to see if
you need help.
How OnStar Service Works
Q:Push this blue button to
connect to a specially trained
OnStar Advisor to verify your
account information and to answer
questions.
]: Push this red emergency
button to get priority help from
specially trained OnStar Emergency
Advisors.
X: Push this button for hands‐free,
voice‐activated calling and to give
voice commands for Hands‐Free
Calling and Turn‐by‐Turn
Navigation.
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock,
Roadside Assistance, Turn‐by‐Turn
Navigation, and Hands‐Free Calling
are available on most vehicles. Not
all OnStar services are available on
all vehicles. For more information,
see the OnStar Owner's Guide;
visit www.onstar.com (U.S.) or
www.onstar.ca (Canada); contact
OnStar at 1-888-4-ONSTAR
(1‐888‐466‐7827) or TTY
1‐877‐248‐2080; or push
the
Qbutton to speak with an
OnStar Advisor 24 hours a day,
7 days a week. For a full description of OnStar
services and system limitations, see
the OnStar Owner's Guide in the
glove box.
OnStar service is subject to the
OnStar Terms and Conditions
included in the OnStar Glove
Box Kit.
OnStar service requires wireless
communication networks and the
Global Positioning System (GPS)
satellite network. Not all OnStar
services are available everywhere
or on all vehicles at all times.
OnStar service can’t work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area, and the wireless
service provider has coverage,
network capacity, reception, and
technology compatible with OnStar
service. Service involving location
information about the vehicle can’t
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar

Black plate (27,1)GMC Terrain Owner Manual - 2011
In Brief 1-27
hardware. The vehicle has to have
a working electrical system and
adequate battery power for the
OnStar equipment to operate.
OnStar service may not work if the
OnStar equipment isn’t properly
installed or you haven’t maintained
it and the vehicle is in good working
order and in compliance with all
government regulations. If you
try to add, connect, or modify
any equipment or software in the
vehicle, OnStar service may not
work. Other problems OnStar can’t
control may prevent service to you,
such as hills, tall buildings, tunnels,
weather, electrical system design
and architecture of the vehicle,
damage to important parts of the
vehicle in a crash, or wireless phone
network congestion or jamming.See
Radio Frequency Statement on
page 13‑18 for information
regarding Part 15 of the Federal
Communications Commission
(FCC) rules and Industry Canada
Standards RSS-210/220/310.
OnStar Steering Wheel
Controls
This vehicle may have a Talk/Mute
button that can be used to interact
with OnStar Hands-Free calling.
See Steering Wheel Controls on
page 5‑2 for more information.
On some vehicles, the Talk button
can be used to dial numbers into
voice mail systems, or to dial phone
extensions. See the OnStar Owner's
Guide for more information.
Your Responsibility
Increase the volume of the radio if
the OnStar Advisor cannot be
heard.
If the light next to the OnStar
buttons is red, the system may
not be functioning properly. Push
the
Qbutton and request a vehicle
diagnostic check. If the light
appears clear (no light appears),
your OnStar subscription has
expired and all services have been
deactivated. Push the
Qbutton to
confirm that the OnStar equipment
is active.

Black plate (28,1)GMC Terrain Owner Manual - 2011
1-28 In Brief
2NOTES

Black plate (1,1)GMC Terrain Owner Manual - 2011
Keys, Doors and Windows 2-1
Keys, Doors and
Windows
Keys and Locks
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . 2-3
Remote Keyless Entry (RKE) System Operation . . . . . . . . . . . 2-3
Remote Vehicle Start . . . . . . . . . 2-5
Door Locks . . . . . . . . . . . . . . . . . . . 2-6
Power Door Locks . . . . . . . . . . . . 2-7
Safety Locks . . . . . . . . . . . . . . . . . . 2-8
Doors
Liftgate (Manual) . . . . . . . . . . . . . . 2-8
Liftgate (Power) . . . . . . . . . . . . . . . 2-9
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . 2-12
Anti-Theft Alarm System . . . . . 2-12
Immobilizer . . . . . . . . . . . . . . . . . . 2-13
Immobilizer Operation . . . . . . . 2-13
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . 2-14
Power Mirrors . . . . . . . . . . . . . . . . 2-14
Heated Mirrors . . . . . . . . . . . . . . . 2-15
Park Tilt Mirrors . . . . . . . . . . . . . . 2-15
Interior Mirrors
Automatic Dimming Rearview Mirror . . . . . . . . . . . . . . . . . . . . . . . 2-15
Windows
Windows . . . . . . . . . . . . . . . . . . . . . 2-16
Power Windows . . . . . . . . . . . . . 2-17
Sun Visors . . . . . . . . . . . . . . . . . . . 2-18
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . 2-18

Black plate (2,1)GMC Terrain Owner Manual - 2011
2-2 Keys, Doors and Windows
Keys and Locks
Keys
{WARNING
Leaving children in a vehicle with
the ignition key is dangerous for
many reasons. Children or others
could be badly injured or even
killed. They could operate the
power windows or other controls
or even make the vehicle move.
The windows will function with the
keys in the ignition and children
could be seriously injured or killed
if caught in the path of a closing
window. Do not leave the keys in
a vehicle with children.
The key that is part of the Remote
Keyless Entry (RKE) transmitter
can be used for the ignition and all
locks.Press the button on the RKE
transmitter to extend the key. Press
the button and the key blade to
retract the key.
See your dealer if a new key is
needed.
Notice:If the keys get locked in
the vehicle, it may have to be
damaged to get them out. Always
carry a spare key.
If you are locked out of the vehicle,
see Roadside Assistance Program
(U.S. and Canada) on page 13‑7 or
Roadside Assistance Program
(Mexico) on page 13‑9.

Black plate (3,1)GMC Terrain Owner Manual - 2011
Keys, Doors and Windows 2-3
Remote Keyless Entry
(RKE) System
SeeRadio Frequency Statement on
page 13‑18 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-210/220/310.
If there is a decrease in the RKE
operating range:
.Check the distance. The
transmitter may be too far from
the vehicle.
.Check the location. Other
vehicles or objects may be
blocking the signal.
.Check the transmitter's battery.
See “Battery Replacement” later
in this section.
.If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The Remote Keyless Entry (RKE)
transmitter will work up to 60 m
(195 ft) away from the vehicle.
There are other conditions which
can affect the performance of the
transmitter. See Remote Keyless
Entry (RKE) System on page 2‑3.
RKE Without Remote Start Shown
The following may be available:
Q(Lock): Press to lock all doors.
The turn signal indicators may
flash and/or the horn may sound to indicate locking. See
“Remote
Lock Feedback” underVehicle
Personalization on page 5‑30. If a
passenger door is open when
Qis
pressed, all doors lock. If the driver
door is open when
Qis pressed, all
doors lock except the driver door.
These settings can be modified.
See “Unlocked Door Anti Lock Out”
under Vehicle Personalization on
page 5‑30.
Pressing
Qmay also arm the
theft-deterrent system. See
Anti-Theft Alarm System on
page 2‑12.
K(Unlock): Press to unlock
the driver door or all doors. See
“Remote Door Unlock” under
Vehicle Personalization on
page 5‑30. The turn signal
indicators flash to indicate unlocking
has occurred. For more information
see “Remote Unlock Light
Feedback” underVehicle
Personalization on page 5‑30.

Black plate (4,1)GMC Terrain Owner Manual - 2011
2-4 Keys, Doors and Windows
PressingKmay also disarm the
theft-deterrent system. See
Anti-Theft Alarm System on
page 2‑12.
V(Remote Liftgate Release):
First press
K, then press and
hold
Vto unlock the liftgate. For
vehicles with the power liftgate,
press and hold
Vuntil the liftgate
begins to move to open the liftgate.
7(Vehicle Locator/Panic
Alarm): Press and release one
time to locate the vehicle. The
exterior lamps flash and the horn
chirps. Press and hold
7for at least
two seconds to sound the panic
alarm. The horn sounds and the
turn signals flash until
7is pressed
again or the key is placed in the
ignition and turned to ON/RUN.
/(Remote Vehicle Start): For
vehicles with this feature, first
press
Qthen press and hold/to
start the engine from outside the
vehicle using the RKE transmitter.
See Remote Vehicle Start on
page 2‑5 for additional information.
Programming Transmitters to
the Vehicle
Only RKE transmitters programmed
to this vehicle will work. If a
transmitter is lost or stolen, a
replacement can be purchased and
programmed through your dealer.
When the replacement transmitter
is programmed to this vehicle, all
remaining transmitters must also be
reprogrammed. Any lost or stolen
transmitters will no longer work
once the new transmitter is
programmed.
Battery Replacement
Replace the battery if the REPLACE
BATTERY IN REMOTE KEY
message displays in the DIC. See
“Replace Battery in Remote Key”
underKey and Lock Messages on
page 5‑27.
The battery is not rechargeable. To
replace the battery:
1. Push the button on the transmitter to extend the key.
2. Remove the battery cover by prying with a finger.
3. Remove the battery by pushing on the battery and sliding it
toward the keyblade.
4. Insert the new battery, positive side facing up. Push the battery
down until it is held in place.
Replace with a CR2032 or
equivalent battery.
5. Snap the battery cover back on to the transmitter.

Black plate (5,1)GMC Terrain Owner Manual - 2011
Keys, Doors and Windows 2-5
Remote Vehicle Start
The vehicle may have this feature
that allows you to start the engine
from outside the vehicle.
/(Remote Vehicle Start):
This button will be on the RKE
transmitter if the vehicle has remote
start.
Vehicles with an automatic climate
control system will default to a
heating or cooling mode depending
on the outside temperature during a
remote start. Once the key is turned
to ON/RUN, the system will turn on
at the setting the vehicle was last
set to. If the vehicle has heated
seats, they may come on during a
remote start. See Heated Front
Seats on page 3‑8 for more
information.
Laws in some local communities
may restrict the use of remote
starters. For example, some laws
require a person using remote
start to have the vehicle in view.
Check local regulations for any
requirements. There are other conditions which
can affect the performance of the
transmitter. See
Remote Keyless
Entry (RKE) System on page 2‑3 for
additional information.
Starting the Engine Using Remote
Start
To start the engine using the remote
start feature:
1. Press
Qon the RKE transmitter.
2. Press and hold /for about
two seconds. The turn signal
lamps will briefly flash to confirm
the vehicle has been started.
The parking lamps will turn on
and remain on as long as the
engine is running. The vehicle's
doors will be locked.
3. The key must be inserted and turned to ON/RUN before
driving.
The engine will shut off after
10 minutes unless a time
extension is done or the key is
inserted and turned to ON/RUN. Extending Engine Run Time
For a 10-minute extension, repeat
Steps 1 and 2 while the engine is
still running. The remote start can
be extended once.
When the remote start is extended,
the second 10 minutes will start
immediately.
For example, if the engine has
been running for 5 minutes, and
10 minutes are added, the engine
will run for a total of 15 minutes.
A maximum of two remote starts or
remote start attempts are allowed
between ignition cycles.
The vehicle's ignition switch must
be turned to ON/RUN and then back
to LOCK/OFF using the key, before
the remote start procedure can be
used again.

Black plate (6,1)GMC Terrain Owner Manual - 2011
2-6 Keys, Doors and Windows
Shutting the Engine Off After a
Remote Start
To shut off the engine:
.Press/until the parking lamps
turn off.
.Turn on the hazard warning
flashers.
.Insert the key and turn it to
ON/RUN and then back to
LOCK/OFF.
Conditions in Which Remote Start
Will Not Work
The remote vehicle start feature will
not operate if:
.The key is in the ignition.
.The hood or doors are not
closed.
.The hazard warning flashers
are on.
.There is an emission control
system malfunction.
.The engine coolant temperature
is too high.
.The oil pressure is low.
.Two remote vehicle starts have
already been used.
.The vehicle is not in P (Park).
Remote Start Ready
If the vehicle does not have the
remote vehicle start feature, it may
have the remote start ready feature.
This feature allows your dealer to
add the manufacturer's remote
vehicle start feature. See your
dealer to add the manufacturer's
remote vehicle start feature to the
vehicle.
Door Locks
{WARNING
Unlocked doors can be
dangerous.
.Passengers, especially
children, can easily open the
doors and fall out of a moving
vehicle. The chance of being
thrown out of the vehicle in
a crash is increased if the
doors are not locked. So, all
passengers should wear
safety belts properly and
the doors should be locked
whenever the vehicle is
driven.
.Young children who get into
unlocked vehicles may be
unable to get out. A child can
be overcome by extreme heat
and can suffer permanent
injuries or even death from
heat stroke. Always lock the
vehicle whenever leaving it. (Continued)