ac controls GMC TERRAIN 2020 Owner's Manual

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
Keys, Doors, and Windows . . . . . . 7
Seats and Restraints . . . . . . . . . . . 36
Storage . . . . . . . . . . . . . . . . . . . . . . . . . 90
Instruments and Controls . . . . . . . 94
Lighting . . . . . . . . . . . . . . . . . . . . . . . 144
Infotainment System . . . . . . . . . . 152
Climate Controls . . . . . . . . . . . . . . 153
Driving and Operating . . . . . . . . . 161
Vehicle Care . . . . . . . . . . . . . . . . . . 273
Service and Maintenance . . . . . 366
Technical Data . . . . . . . . . . . . . . . . 381
Customer Information . . . . . . . . . 385
Reporting Safety Defects . . . . . . 395
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 399
Connected Services . . . . . . . . . . . 407
Index . . . . . . . . . . . . . . . . . . . . 410

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
6 Introduction
1.Air Vents 0158.
2. Turn Signal Lever. See Turn
and Lane-Change Signals
0 148.
IntelliBeam System Button (If
Equipped). See Exterior Lamp
Controls 0144.
3. Instrument Cluster (Base and
Midlevel) 0103 or
Instrument Cluster (Uplevel)
0 107.
Driver Information Center (DIC)
Display. See Driver Information
Center (DIC) (Base and
Midlevel) 0124 or
Driver Information Center (DIC)
(Uplevel) 0130.
4. Windshield Wiper/Washer 095.
5. Infotainment 0152.
6. Light Sensor. See Automatic
Headlamp System 0147.
7. Hazard Warning Flashers
0147. 8.
Climate Control Systems 0153
(If Equipped).
Dual Automatic Climate Control
System 0155 (If Equipped).
9. Shift Switches. See Automatic
Transmission 0201.
10. Power Outlets 098.
11. Assistance Systems for
Parking or Backing 0231 (If
Equipped).
12. Heated and Ventilated Front
Seats 044 (If Equipped).
13. Wireless Charging 099 (If
Equipped).
14. Driver Mode Control 0214 (If
Equipped).
15. Lane Keep Assist (LKA) 0245
(If Equipped).
Hill Descent Control (HDC)
0 213 (If Equipped).
16. USB Port. See the infotainment manual.
Auxiliary Jack. See the
infotainment manual. 17. ENGINE START/STOP Button.
SeeIgnition Positions 0179.
18. Steering Wheel Controls. See the infotainment manual.
19. Horn 095.
20. Steering Wheel Adjustment
095 (Out of View).
21. Hood Release. See Hood
0 276.
22. Cruise Control 0217.
Heated Steering Wheel 095 (If
Equipped).
Forward Collision Alert (FCA)
System 0237 (If Equipped).
23. Data Link Connector (DLC) (Out of View). See Malfunction
Indicator Lamp (Check Engine
Light) 0115.
24. Electric Parking Brake 0207.
25. Exterior Lamp Controls 0144.
Instrument Panel Illumination
Control 0149.
Fog Lamps 0148 (If
Equipped).

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Keys, Doors, and Windows 7
Keys, Doors, and
Windows
Keys and Locks
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Keyless Entry (RKE) System Operation . . . . . . . . . . . . . 8
Remote Vehicle Start . . . . . . . . . . 15
Door Locks . . . . . . . . . . . . . . . . . . . . 17
Power Door Locks . . . . . . . . . . . . . 19
Delayed Locking . . . . . . . . . . . . . . . 19
Automatic Door Locks . . . . . . . . . 20
Lockout Protection . . . . . . . . . . . . . 20
Safety Locks . . . . . . . . . . . . . . . . . . . 20
Doors
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . 21
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . . . 27
Vehicle Alarm System . . . . . . . . . 27
Immobilizer . . . . . . . . . . . . . . . . . . . . 28
Immobilizer Operation . . . . . . . . . 28
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . . . 29
Power Mirrors . . . . . . . . . . . . . . . . . . 30 Folding Mirrors . . . . . . . . . . . . . . . . . 30
Heated Mirrors . . . . . . . . . . . . . . . . . 30
Automatic Dimming Mirror . . . . . 30
Reverse Tilt Mirrors . . . . . . . . . . . . 30
Interior Mirrors
Interior Rearview Mirrors . . . . . . . 31
Manual Rearview Mirror . . . . . . . . 31
Automatic Dimming Rearview
Mirror . . . . . . . . . . . . . . . . . . . . . . . . . 31
Windows
Windows . . . . . . . . . . . . . . . . . . . . . . . 31
Power Windows . . . . . . . . . . . . . . . 32
Sun Visors . . . . . . . . . . . . . . . . . . . . . 33
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 34
Keys and Locks
Keys
{Warning
Leaving children in a vehicle with
a Remote Keyless Entry (RKE)
transmitter is dangerous and
children or others could be
seriously injured or killed. They
could operate the power windows
or other controls or make the
vehicle move. The windows will
function with the RKE transmitter
in the vehicle, and children or
others could be caught in the path
of a closing window. Do not leave
children in a vehicle with an RKE
transmitter.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Seats and Restraints 43
4. Immediately press and hold the1 or 2 memory button matching
the above DIC welcome
message until two beeps
sound.
If too much time passes
between releasing SET and
pressing 1, the memory
position will not be saved and
two beeps will not sound.
Repeat Steps 3 and 4.
1 or 2 corresponds to the driver
number. See “Identifying Driver
Number” previously in this
section.
5. Repeat Steps 1–4 for a second driver using 1 or 2.
To save the position for
Band
Seat Exit Memory features, repeat
Steps 1–4 using
B. This saves the
position for getting out of the
vehicle.
Save preferred memory feature
positions to both 1 and 2 if you are
the only driver. Manually Recalling Memory
Positions
Press and hold 1, 2, or
Bto recall
the previously saved memory
positions if you are driver 1 or 2
identified in the DIC welcome
message. RKE transmitters 3–8 will
not recall memory positions.
To stop Manual Memory recall
movement, release 1, 2, or
Bor
press any of the following controls:
. Power seat
. Memory SET
. Power mirror, with the driver or
passenger side mirror selected
Seat Entry Memory
The vehicle identifies the number of
the current driver ’s RKE transmitter
(1–8). See Remote Keyless Entry
(RKE) System Operation 08. If the
RKE transmitter is 1 or 2, and Seat
Entry Memory is enabled in vehicle
personalization, the positions saved
to the same memory button number
1 or 2 are automatically recalled
when the vehicle is turned on, or turned from off to ACC/
ACCESSORY. RKE transmitters 3–8
will not provide automatic memory
recalls.
To turn Seat Entry Memory on or off,
see
“Vehicle Personalization
Settings” previously in this section
and Vehicle Personalization 0135.
The vehicle must be in P (Park) to
start Seat Entry Memory. Seat Entry
Memory recall will complete if the
vehicle is shifted out of P (Park)
prior to reaching the saved memory
position.
To stop Seat Entry Memory recall
movement, turn the vehicle off or
press any of the following controls:
. Power seat
. Memory SET, 1, 2, or
B
.Power mirror, with the driver or
passenger side mirror selected
If the saved memory seat position
does not automatically recall or
recalls to the wrong positions, the
driver ’s RKE transmitter number
(1 or 2) may not match the memory
button number that positions were

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
44 Seats and Restraints
saved to. Try storing the position to
the other memory button or try the
other RKE transmitter.
Seat Exit Memory
Seat Exit Memory is not linked to an
RKE transmitter. The position saved
to
Bis used for all drivers. To turn
Seat Exit Memory on or off, see
"Vehicle Personalization Settings"
previously in this section and
Vehicle Personalization 0135.
If turned on, the position saved to
Bis automatically recalled when
one of the following occurs:
. The vehicle is turned off and the
driver door is opened within a
short time.
. The vehicle is turned off with the
driver door open.
To stop Seat Exit Memory
movement, press any of the
following memory controls:
. Power seat
. Memory SET, 1, 2, or
B
.Power mirror, with the driver or
passenger side mirror selected
Obstructions
If something has blocked the driver
seat while recalling a memory
position, the recall may stop.
Remove the obstruction and try the
recall again. If the memory position
still does not recall, see your dealer.
Heated and Ventilated
Front Seats
{Warning
If temperature change or pain to
the skin cannot be felt, the seat
heater may cause burns. To
reduce the risk of burns, use care
when using the seat heater,
especially for long periods of
time. Do not place anything on
the seat that insulates against
heat, such as a blanket, cushion,
cover, or similar item. This may
cause the seat heater to (Continued)
Warning (Continued)
overheat. An overheated seat
heater may cause a burn or may
damage the seat.
If equipped, the buttons are on the
center console. To operate, the
engine must be running.
Press
Ior+, if equipped, to heat
the driver or passenger
seatback only.
Press
Jorzto heat the driver or
passenger cushion and seatback.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
64 Seats and Restraints
The vehicle has a feature that may
automatically unlock the doors, turn
on the interior lamps and hazard
warning flashers, and shut off the
fuel system after the airbags inflate.
The feature may also activate,
without airbag inflation, after an
event that exceeds a predetermined
threshold. After turning the ignition
off and then on again, the fuel
system will return to normal
operation; the doors can be locked,
the interior lamps can be turned off,
and the hazard warning flashers can
be turned off using the controls for
those features. If any of these
systems are damaged in the crash
they may not operate as normal.
{Warning
A crash severe enough to inflate
the airbags may have also
damaged important functions in
the vehicle, such as the fuel
system, brake and steering
systems, etc. Even if the vehicle
appears to be drivable after a(Continued)
Warning (Continued)
moderate crash, there may be
concealed damage that could
make it difficult to safely operate
the vehicle.
Use caution if you should attempt
to restart the engine after a crash
has occurred.
In many crashes severe enough to
inflate the airbag, windshields are
broken by vehicle deformation.
Additional windshield breakage may
also occur from the front outboard
passenger airbag.
. Airbags are designed to inflate
only once. After an airbag
inflates, you will need some new
parts for the airbag system.
If you do not get them, the
airbag system will not be there
to help protect you in another
crash. A new system will include
airbag modules and possibly
other parts. The service manual
for the vehicle covers the need
to replace other parts. .
The vehicle has a crash sensing
and diagnostic module which
records information after a
crash. See Vehicle Data
Recording and Privacy 0397
and
Event Data Recorders 0397.
. Let only qualified technicians
work on the airbag systems.
Improper service can mean that
an airbag system will not work
properly. See your dealer for
service.
Passenger Sensing
System
The vehicle has a passenger
sensing system for the front
outboard passenger position. The
passenger airbag status indicator
will light on the overhead console
when the vehicle is started.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
94 Instruments and Controls
Instruments and
Controls
Controls
Steering Wheel Adjustment . . . . 95
Steering Wheel Controls . . . . . . . 95
Heated Steering Wheel . . . . . . . . 95
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Windshield Wiper/Washer . . . . . . 95
Rear Window Wiper/Washer . . . 97
Compass . . . . . . . . . . . . . . . . . . . . . . 97
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Power Outlets . . . . . . . . . . . . . . . . . 98
Wireless Charging . . . . . . . . . . . . . 99
Warning Lights, Gauges, and
Indicators
Warning Lights, Gauges, andIndicators . . . . . . . . . . . . . . . . . . . 102
Instrument Cluster (Base and Midlevel) . . . . . . . . . . . . . . . . . . . . 103
Instrument Cluster (Uplevel) . . . . . . . . . . . . . . . . . . . . 107
Speedometer . . . . . . . . . . . . . . . . . 110
Odometer . . . . . . . . . . . . . . . . . . . . . 110
Trip Odometer . . . . . . . . . . . . . . . . 110
Tachometer . . . . . . . . . . . . . . . . . . . 110
Fuel Gauge . . . . . . . . . . . . . . . . . . . 111 Engine Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 112
Seat Belt Reminders . . . . . . . . . . 113
Airbag Readiness Light . . . . . . . 113
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . 114
Charging System Light . . . . . . . 115
Malfunction Indicator Lamp (Check Engine Light) . . . . . . . . 115
Brake System Warning Light . . . . . . . . . . . . . . . . . . . . . . . . 117
Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . . . . . . 118
Service Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . . . . . . 118
Antilock Brake System (ABS) Warning Light . . . . . . . . . . . . . . . 118
Tow/Haul Mode Light . . . . . . . . . 119
Hill Descent Control Light . . . . . 119
Lane Keep Assist (LKA) Light . . . . . . . . . . . . . . . . . . . . . . . . 119
Vehicle Ahead Indicator . . . . . . . 119
Pedestrian Ahead Indicator . . . 120
Traction Off Light . . . . . . . . . . . . . 120
StabiliTrak OFF Light . . . . . . . . . 120
Traction Control System (TCS)/ StabiliTrak Light . . . . . . . . . . . . . 120
Wait-to-Start Light . . . . . . . . . . . . 121
Tire Pressure Light . . . . . . . . . . . 121
Engine Oil Pressure Light . . . . 122 Low Fuel Warning Light . . . . . . 122
Diesel Exhaust Fluid (DEF)
Warning Light . . . . . . . . . . . . . . . 122
Security Light . . . . . . . . . . . . . . . . . 123
High-Beam On Light . . . . . . . . . . 123
Front Fog Lamp Light . . . . . . . . . 123
Lamps On Reminder . . . . . . . . . 123
Cruise Control Light . . . . . . . . . . 124
Door Ajar Light . . . . . . . . . . . . . . . 124
Information Displays
Driver Information Center (DIC) (Base and Midlevel) . . . . . . . . . 124
Driver Information Center (DIC) (Uplevel) . . . . . . . . . . . . . . . . . . . . 130
Vehicle Messages
Vehicle Messages . . . . . . . . . . . . 134
Engine Power Messages . . . . . 134
Vehicle Speed Messages . . . . . 135
Vehicle Personalization
Vehicle Personalization . . . . . . . 135
Universal Remote System
Universal Remote System . . . . 140
Universal Remote SystemProgramming . . . . . . . . . . . . . . . 140
Universal Remote System Operation . . . . . . . . . . . . . . . . . . . 143

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Instruments and Controls 95
Controls
Steering Wheel
Adjustment
To adjust the steering wheel:1. Pull the lever down.
2. Move the steering wheel up or down.
3. Pull or push the steering wheel closer or away from you.
4. Pull the lever up to lock the steering wheel in place. Do not adjust the steering wheel
while driving.
Steering Wheel Controls
The infotainment system can be
operated by using the steering
wheel controls. See
“Steering Wheel
Controls” in the infotainment
manual.
Heated Steering Wheel
(: If equipped, press to turn it on or
off. A light next to the button
displays when the feature is
turned on. The steering wheel takes about
three minutes to start heating.
Horn
Pressaon the steering wheel pad
to sound the horn.
Windshield Wiper/Washer
The windshield wiper/washer lever
is on the side of the steering
column. With the ignition on or in
ACC/ACCESSORY, move the
windshield wiper lever to select the
wiper speed.
HI : Use for fast wipes.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
96 Instruments and Controls
LO :Use for slow wipes.
INT : Move the lever up to INT for
intermittent wipes, then turn the
band up for more frequent wipes or
down for less frequent wipes.
OFF : Use to turn the wipers off.
1X : For a single wipe, briefly move
the lever down. For several wipes,
hold the lever down.
{Warning
In freezing weather, do not use
the washer until the windshield is
warmed. Otherwise the washer
fluid can form ice on the
windshield, blocking your vision.
{Warning
Before driving the vehicle, always
clear snow and ice from the hood,
windshield, roof, and rear of the
vehicle, including all lamps and
windows. Reduced visibility from
snow and ice buildup could lead
to a crash.
Clear snow and ice from the wiper
blades and windshield before using
them. If frozen to the windshield,
carefully loosen or thaw them.
Damaged blades should be
replaced. See Wiper Blade
Replacement 0300.
Heavy snow or ice can overload the
wiper motor. If the wiper motor
overheats, the windshield wipers will
stop until the motor cools and the
wiper control is turned off. See
Electrical System Overload 0306.
Wiper Parking
If the ignition is turned off while the
wipers are on LO, HI, or INT, they
will immediately stop. If the windshield wiper lever is then
moved to OFF before the driver
door is opened or within 10 minutes,
the wipers will restart and move to
the base of the windshield.
If the ignition is turned off while the
wipers are performing wipes due to
windshield washing, the wipers
continue to run until they reach the
base of the windshield.
Windshield Washer
f:
Pull the windshield wiper
lever toward you to spray windshield
washer fluid and activate the wipers.
The wipers will continue until the
lever is released or the maximum
wash time is reached. When the
lever is released, additional wipes
may occur depending on how long
the windshield washer had been
activated. See Washer Fluid0296
for information on filling the
windshield washer fluid reservoir.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Instruments and Controls 97
Rear Window Wiper/
Washer
The ignition must be on or in the
ACC/ACCESSORY position to
operate the rear window wiper/
washer.
Turn the end of the windshield wiper
lever to operate the rear window
wiper/washer.
OFF :Turns the system off.
INT : Intermittent wipes.
ON : Slow wipes.
1:Push the windshield wiper
lever forward to spray washer fluid
on the rear window. The lever
automatically returns to its original
position when released.
{Warning
In freezing weather, do not use
the washer until the windshield is
warmed. Otherwise the washer
fluid can form ice on the
windshield, blocking your vision.
Rear Wiper Arm Assembly
Protection
When using an automatic car wash,
move the rear wiper control to OFF
to disable the rear wiper. In some
vehicles, if the transmission is in
N (Neutral) and the vehicle speed is
very slow, the rear wiper will
automatically park.
The wiper operations return to
normal when the transmission is no
longer in N (Neutral) or the vehicle
speed has increased.
Reverse Gear Wipes
If the rear wiper control is off, the
rear wiper will automatically operate
continuously when the transmission
is in R (Reverse), and the front
windshield wiper is performing low or high speed wipes. If the rear
wiper control is off, the transmission
is in R (Reverse), and the front
windshield wiper is performing
interval wipes, then the rear wiper
automatically performs interval
wipes.
This feature can be turned on or off.
See
Vehicle Personalization 0135.
The windshield washer reservoir is
used for the windshield and rear
window. Check the fluid level if
either washer is not working. See
Washer Fluid 0296.
Compass
The vehicle may have a compass
display on the Driver Information
Center (DIC). The compass receives
its heading and other information
from the Global Positioning
System (GPS) antenna, StabiliTrak/
Electronic Stability Control (ESC),
and vehicle speed information.
The compass system is designed to
operate for a certain number of
miles or degrees of turn before
needing a signal from the GPS