tow GMC YUKON DENALI 2007 Manual PDF

Storing a Flat or Spare Tire and
Tools
{CAUTION:
Storing a jack, a tire, or other equipment
in the passenger compartment of the
vehicle could cause injury. In a sudden
stop or collision, loose equipment could
strike someone. Store all these in the
proper place.
Notice:Storing an aluminum wheel with a
at tire under your vehicle for an extended
period of time or with the valve stem pointing
up may damage the wheel. Always stow
the wheel with the valve stem pointing down
and have the wheel/tire repaired as soon
as possible.Store the tire under the rear of the vehicle in the
spare tire carrier. Refer to the following graphics
and instructions to help you:
A. Hoist Assembly
B. Hoist Shaft
C. Hoist Shaft Access
Cover/HoleD. Jack Handle
Extensions
E. Wheel Wrench
F. Hoist Cable
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Fabric/Carpet
Use a vacuum cleaner with a soft brush attachment
frequently to remove dust and loose dirt. A canister
vacuum with a beater bar in the nozzle may only be
used on oor carpet and carpeted oor mats. For
soils, always try to remove them rst with plain
water or club soda. Before cleaning, gently remove
as much of the soil as possible using one of the
following techniques:
For liquids: gently blot the remaining soil with a
paper towel. Allow the soil to absorb into the
paper towel until no more can be removed.
For solid dry soils: remove as much as possible
and then vacuum.
To clean, use the following instructions:
1. Saturate a lint-free, clean white cloth with
water or club soda.
2. Wring the cloth to remove excess moisture.3. Start on the outside edge of the soil and
gently rub toward the center. Continue
cleaning, using a clean area of the cloth each
time it becomes soiled.
4. Continue to gently rub the soiled area until the
cleaning cloth remains clean.
5. If the soil is not completely removed, use a
mild soap solution and repeat the cleaning
process that was used with plain water.
If any of the soil remains, a commercial fabric
cleaner or spot lifter may be necessary. When a
commercial upholstery cleaner or spot lifter is to be
used, test a small hidden area for colorfastness
rst. If the locally cleaned area gives any
impression that a ring formation may result, clean
the entire surface.
After the cleaning process has been completed, a
paper towel can be used to blot excess moisture
from the fabric or carpet.
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All cleaning agents should be ushed promptly and
not allowed to dry on the surface, or they could
stain. Dry the nish with a soft, clean chamois or an
all-cotton towel to avoid surface scratches and
water spotting.
High pressure car washes may cause water to
enter the vehicle.
Cleaning Exterior Lamps/Lenses
Use only lukewarm or cold water, a soft cloth and
a car washing soap to clean exterior lamps
and lenses. Follow instructions underWashing
Your Vehicle on page 530.
Finish Care
Occasional waxing or mild polishing of your vehicle
by hand may be necessary to remove residue from
the paint nish. You can get GM-approved cleaning
products from your dealer. SeeVehicle Care/
Appearance Materials on page 535.
If your vehicle has a “basecoat/clearcoat” paint
nish, the clearcoat gives more depth and gloss to
the colored basecoat. Always use waxes and
polishes that are non-abrasive and made for a
basecoat/clearcoat paint nish.Notice:Machine compounding or aggressive
polishing on a basecoat/clearcoat paint
nish may damage it. Use only non-abrasive
waxes and polishes that are made for a
basecoat/clearcoat paint nish on your vehicle.
Foreign materials such as calcium chloride and
other salts, ice melting agents, road oil and
tar, tree sap, bird droppings, chemicals from
industrial chimneys, etc., can damage your
vehicle’s nish if they remain on painted surfaces.
Wash the vehicle as soon as possible. If
necessary, use non-abrasive cleaners that are
marked safe for painted surfaces to remove
foreign matter.
Exterior painted surfaces are subject to aging,
weather and chemical fallout that can take their toll
over a period of years. You can help to keep
the paint nish looking new by keeping your
vehicle garaged or covered whenever possible.
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Protecting Exterior Bright Metal Parts
Bright metal parts should be cleaned regularly to
keep their luster. Washing with water is all
that is usually needed. However, you may use
chrome polish on chrome or stainless steel trim,
if necessary.
Use special care with aluminum trim. To avoid
damaging protective trim, never use auto or
chrome polish, steam or caustic soap to clean
aluminum. A coating of wax, rubbed to high polish,
is recommended for all bright metal parts.
Windshield, Backglass, and Wiper
Blades
If the windshield is not clear after using the
windshield washer, or if the wiper blade chatters
when running, wax, sap or other material may
be on the blade or windshield.
Clean the outside of the windshield with a
full-strength glass cleaning liquid. The windshield
is clean if beads do not form when you rinse it
with water.Grime from the windshield will stick to the wiper
blades and affect their performance. Clean
the blade by wiping vigorously with a cloth soaked
in full-strength windshield washer solvent. Then
rinse the blade with water.
Check the wiper blades and clean them as
necessary; replace blades that look worn.
Aluminum Wheels
Notice:If you use strong soaps, chemicals,
abrasive polishes, cleaners, brushes, or
cleaners that contain acid on aluminum or
chrome-plated wheels, you could damage the
surface of the wheel(s). The repairs would
not be covered by your warranty. Use
only GM-approved cleaners on aluminum or
chrome-plated wheels.
Keep the wheels clean using a soft clean cloth
with mild soap and water. Rinse with clean water.
After rinsing thoroughly, dry with a soft clean
towel. A wax may then be applied.
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(g)Inspect system. Check all fuel and vapor
lines and hoses for proper hook-up, routing, and
condition. Check that the purge valve works
properly, if equipped. Replace as needed.
(h)Change automatic transmission uid and lter
if the vehicle is mainly driven under one or
more of these conditions:
In heavy city traffic where the outside
temperature regularly reaches 90°F (32°C)
or higher.
In hilly or mountainous terrain.
When doing frequent trailer towing.
Uses such as found in taxi, police, or delivery
service.
(i)Drain, ush, and rell cooling system. This
service can be complex; you should have
your dealer perform this service. See Engine
Coolant on page 445 for what to use. Inspect
hoses. Clean radiator, condenser, pressure
cap, and ller neck. Pressure test the cooling
system and pressure cap.(j)A uid loss in any vehicle system could indicate
a problem. Have the system inspected and
repaired and the uid level checked. Add uid if
needed.
(k)If you drive regularly under dusty conditions,
inspect the lter at each engine oil change.
(l)Visually inspect belt for fraying, excessive
cracks, or obvious damage. Replace belt if
necessary.
(m)Check vent hose at transfer case for kinks
and proper installation.
Owner Checks and Services
These owner checks and services should be
performed at the intervals specied to help
ensure the safety, dependability, and emission
control performance of your vehicle. Your
GM Goodwrench
®dealer can assist you with
these checks and services.
Be sure any necessary repairs are completed at
once. Whenever any uids or lubricants are added
to your vehicle, make sure they are the proper
ones, as shown inRecommended Fluids and
Lubricants on page 561.
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The following services are provided in the U.S.
during the Bumper-to-Bumper warranty period and,
in Canada, during the Base Warranty coverage
period of the New Vehicle Limited Warranty, up to
a maximum coverage of $100.
Fuel Delivery:Delivery of enough fuel for the
customer to get to the nearest service station
(approximately $5 in the U.S. and 10 litres
in Canada). Service to provide diesel may
be restricted. For safety reasons, propane and
other alternative fuels will not be provided
through this service.
Lock-out Service:To ensure security, the
driver must present the vehicle registration and
personal ID before lock-out service is provided.
Lock-out service will be covered at no charge if
you are unable to gain entry into your vehicle.
If your vehicle will not start, Roadside
Assistance will arrange to have your vehicle
towed to the nearest authorized dealership.
In the U.S., replacement keys made at the
customer’s expense will be covered within
10 miles (16 km).
Emergency Tow From a Public Roadway or
Highway:Tow to the nearest dealership
for warranty service or in the event of a
vehicle-disabling accident. Winch-out
assistance when the vehicle is mired in sand,
mud, or snow.
Flat Tire Change:Installation of your spare tire
in good condition will be covered at no charge.
The customer is responsible for the repair or
replacement of the tire if not covered by a
warrantable failure.
Jump Start:No-start occurrences which
require a battery jump start will be covered at
no charge.
Dealer Locator Service:Information on the
dealer nearest your location.
Trip Routing:Your Roadside Assistance
Representative can provide you with specic
information regarding this feature.
Trip Interruption Expense Benets:Your
Roadside Assistance Representative can
provide you with specic information regarding
this feature.
576

Towing and Road Service Exclusions
Specically excluded from Roadside Assistance
coverage are towing or services for vehicles
operated on a non-public roadway or highway,
nes, impound towing caused by a violation
of local, Municipal, State, Provincial, or Federal
law, and mounting, dismounting or changing
of snow tires, chains, or other traction devices.
Courtesy Transportation
To enhance your ownership experience, we and
our participating dealers are proud to offer
Courtesy Transportation, a customer support
program for new vehicles.
For warranty repairs during the Bumper-to-Bumper
(U.S.) or Base Warranty Coverage period
(Canada), provided by the New Vehicle Limited
Warranty, interim transportation may be available
under the Courtesy Transportation program.
Several courtesy transportation options are
available to assist in reducing your inconvenience
when warranty repairs are required.Courtesy Transportation is not a part of the New
Vehicle Limited Warranty and is available only
at participating dealers. A separate booklet entitled
“Warranty and Owner Assistance Information”
furnished with each new vehicle provides detailed
warranty coverage information.
Scheduling Service Appointments
When your vehicle requires warranty service,
you should contact your dealer and request an
appointment. By scheduling a service appointment
and advising your service consultant of your
transportation needs, your dealer can help
minimize your inconvenience.
If your vehicle cannot be scheduled into the
service department immediately, keep driving it
until it can be scheduled for service, unless,
of course, the problem is safety-related. If it is,
please call your dealership, let them know this,
and ask for instructions.
If the dealer requests that you simply drop the
vehicle off for service, you are urged to do so as
early in the work day as possible to allow for
the same day repair.
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If your vehicle cannot be driven, know where
the towing service will be taking it. Get a
card from the tow truck operator or write down
the driver’s name, the service’s name, and
the phone number.
Remove any valuables from your vehicle
before it is towed away. Make sure this
includes your insurance information and
registration if you keep these items in your
vehicle.
Gather the important information you will
need from the other driver. Things like name,
address, phone number, driver’s license
number, vehicle license plate, vehicle make,
model and model year, Vehicle Identication
Number (VIN), insurance company and
policy number, and a general description of
the damage to the other vehicle.
If possible, call your insurance company from
the scene of the accident. They will walk you
through the information they will need. If
they ask for a police report, phone or go to
the police department headquarters the
next day and you can get a copy of the
report for a nominal fee. In some states
with “no fault” insurance laws, a report may
not be necessary. This is especially true
if there are no injuries and both vehicles are
driveable.
Choose a reputable collision repair facility for
your vehicle. Whether you select a GM
dealer or a private collision repair facility to
x the damage, make sure you are
comfortable with them. Remember, you will
have to feel comfortable with their work
for a long time.
Once you have an estimate, read it carefully
and make sure you understand what work
will be performed on your vehicle. If you have
a question, ask for an explanation. Reputable
shops welcome this opportunity.
586

Managing the Vehicle Damage
Repair Process
In the event that your vehicle requires damage
repairs, GM recommends that you take an active
role in its repair. If you have a pre-determined
repair facility of choice, take your vehicle there, or
have it towed there. Specify to the facility that
any required replacement collision parts be original
equipment parts, either new Genuine GM parts
or recycled original GM parts. Remember, recycled
parts will not be covered by your GM vehicle
warranty.
Insurance pays the bill for the repair, but you must
live with the repair. Depending on your policy
limits, your insurance company may initially value
the repair using aftermarket parts. Discuss this
with your repair professional, and insist on
Genuine GM parts. Remember if your vehicle
is leased you may be obligated to have the vehicle
repaired with Genuine GM parts, even if your
insurance coverage does not pay the full cost.If another party’s insurance company is paying
for the repairs, you are not obligated to accept
a repair valuation based on that insurance
company’s collision policy repair limits, as you
have no contractual limits with that company.
In such cases, you can have control of the repair
and parts choices as long as cost stays within
reasonable limits.
587

Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which
could cause a crash or could cause injury or
death, you should immediately inform the National
Highway Traffic Safety Administration (NHTSA),
in addition to notifying General Motors.
If NHTSA receives similar complaints, it may
open an investigation, and if it nds that a safety
defect exists in a group of vehicles, it may
order a recall and remedy campaign. However,
NHTSA cannot become involved in individual
problems between you, your dealer, or
General Motors.To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to
http://www.safercar.gov; or write to:
Administrator, NHTSA
400 Seventh Street, SW.
Washington, D.C. 20590
You can also obtain other information about motor
vehicle safety from http://www.safercar.gov.
Reporting Safety Defects to
the Canadian Government
If you live in Canada, and you believe that
your vehicle has a safety defect, you should
immediately notify Transport Canada, in addition
to notifying General Motors of Canada Limited.
You may call them at 1-800-333-0510 or write to:
Transport Canada
Place de Ville Tower C
330 Sparks Street
Ottawa, Ontario K1A 0N5
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