service schedule HUMMER H2 2004 User Guide

Some maintenance services can be complex. So,
unless you are technically qualied and have the
necessary equipment, you should have your GM
Goodwrench dealer do these jobs.
When you go to your GM Goodwrench dealer for your
service needs, you will know that GM-trained and
supported service technicians will perform the work
using genuine GM parts.
If you want to get service information, seeService
Publications Ordering Information on page 7-11.
Owner Checks and Services on page 6-9tells you what
should be checked, when to check it and what you
can easily do to help keep your vehicle in good
condition.
The proper replacement parts, uids and lubricants to
use are listed inRecommended Fluids and Lubricants
on page 6-12andNormal Maintenance Replacement
Parts on page 6-14. When your vehicle is serviced,
make sure these are used. All parts should be replaced
and all necessary repairs done before you or anyone
else drives the vehicle. We recommend the use of
genuine GM parts.Scheduled Maintenance
When the CHANGE ENGINE OIL light in the Driver
Information Center (DIC) comes on, it means that service
is required for your vehicle. Have your vehicle serviced as
soon as possible within the next 600 miles (1 000 km). It
is possible that, if you are driving under the best
conditions, the engine oil life system may not indicate that
vehicle service is necessary for over a year. However,
your engine oil and lter must be changed at least once a
year and at this time the system must be reset. Your GM
Goodwrench dealer has GM-trained service technicians
who will perform this work using genuine GM parts and
reset the system.
If the engine oil life system is ever reset accidentally,
you must service your vehicle within 3,000 miles
(5 000 km) since your last service. Remember to reset
the oil life system whenever the oil is changed. See
Engine Oil on page 5-14for information on the Engine
Oil Life System and resetting the system.
6-4

When the CHANGE ENGINE OIL light appears, certain
services, checks and inspections are required.
Required services are described in the following for
“MaintenanceI” and “MaintenanceII.” Generally,
it is recommended that your rst service be
MaintenanceI, your second service be MaintenanceII
and that you alternate MaintenanceIand MaintenanceII
thereafter. However, in some cases, MaintenanceII
may be required more often.MaintenanceI— Use MaintenanceIif the CHANGE
ENGINE OIL light comes on within ten months since
vehicle was purchased or MaintenanceIIwas
performed.
MaintenanceII— Use MaintenanceIIif the previous
service performed was MaintenanceI. Always use
MaintenanceIIwhenever the light comes on ten months
or more since the last service or if the light has not
come on at all for one year.
Scheduled Maintenance
Service MaintenanceIMaintenanceII
Change engine oil and lter. Reset oil life system. SeeEngine Oil on
page 5-14.An Emission Control Service.••
Lubricate chassis components.See footnote #.••
Visually check for any leaks or damage.See footnote (j).••
Inspect engine air cleaner lter. If necessary, replace lter. SeeEngine Air
Cleaner/Filter on page 5-19.An Emission Control Service. See footnote †.••
Rotate tires and check ination pressures and wear. SeeTires on page 5-60.••
Inspect brake system.See footnote (a).••
Check engine coolant and windshield washer uid levels and add uid as
needed.••
Perform any needed additional services. See “Additional Required Services” in
this section.••
6-5

Scheduled Maintenance (cont’d)
Service MaintenanceIMaintenanceII
Inspect suspension and steering components.See footnote (b).•
Inspect engine cooling system.See footnote (c).•
Inspect wiper blades.See footnote (d).•
Inspect restraint system components.See footnote (e).•
Lubricate body components.See footnote (f).•
Check transmission uid level and add uid as needed.•
Additional Required Services
The following services should be performed at the rst maintenance service (IorII) after the indicated miles
(kilometers) shown for each item.
Additional Required Services
Service and Miles (Kilometers)25,000
(41 500)50,000
(83 000)75,000
(125 000)100,000
(166 000)125,000
(207 500)150,000
(240 000)
Inspect fuel system for damage or
leaks.••••••
Inspect exhaust system for loose or
damaged components.••••••
Change automatic transmission uid
and lter (severe service).
See footnote (h).•••
6-6

Maintenance Record
After the scheduled services are performed, record the date, odometer reading, who performed the service and the
type of services performed in the boxes provided. SeeMaintenance Requirements on page 6-2in this section.
Any additional information fromOwner Checks and Services on page 6-9can be added on the following record pages.
Also, you should retain all maintenance receipts.
Maintenance Record
DateOdometer
ReadingServiced ByMaintenanceIor
MaintenanceIIServices Performed
6-16

The BBB Auto Line Program is an out of court program
administered by the Council of Better Business
Bureaus to settle automotive disputes regarding vehicle
repairs or the interpretation of the New Vehicle
Limited Warranty. Although you may be required to
resort to this informal dispute resolution program prior to
ling a court action, use of the program is free of
charge and your case will generally be heard within
40 days. If you do not agree with the decision given in
your case, you may reject it and proceed with any other
venue for relief available to you.
You may contact the BBB Auto Line Program using the
toll-free telephone number or write them at the
following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1804
Telephone: 1-800- 955-5100
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.Online Owner Center
The Owner Center is a resource for your GM ownership
needs. You can nd your specic vehicle information
all in one place.
The Owner Center allows you to:
Get e-mail service reminders.
Access information about your specic vehicle,
including tips and videos and an electronic
version of this owner’s manual. (United States only)
Keep track of your vehicle’s service history and
maintenance schedule.
Find GM dealers for service nationwide.
Receive special promotions and privileges only
available to members. (United States only)
Refer to the web for updated information.
To register your vehicle, visit www.MyGMLink.com.
(United States) or My GM Canada within
www.gmcanada.com (Canada).
7-3

Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
roadside assistance program accessible from anywhere
in Canada or the United States. Please refer to the
Warranty and Owner Assistance Information book.
Courtesy Transportation
HUMMER has always exemplied quality and value in
its offering of motor vehicles. To enhance your
ownership experience, we and our participating dealers
are proud to offer Courtesy Transportation, a customer
support program for new vehicles.
The Courtesy Transportation program is offered to retail
purchase/lease customers in conjunction with the
Bumper-to-Bumper coverage provided by the New
Vehicle Limited Warranty. Several transportation options
are available when warranty repairs are required.
This will reduce your inconvenience during warranty
repairs.
Plan Ahead When Possible
When your vehicle requires warranty service, you
should contact your dealer and request an appointment.
By scheduling a service appointment and advising
your service consultant of your transportation needs,
your dealer can help minimize your inconvenience.If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related. If it is, please call your dealership, let
them know this, and ask for instructions.
If the dealer requests that you simply drop the vehicle
off for service, you are urged to do so as early in
the work day as possible to allow for same day repair.
Transportation Options
Warranty service can generally be completed while you
wait. However, if you are unable to wait, HUMMER
helps minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:
Shuttle Service
Participating dealers can provide you with shuttle
service to get you to your destination with minimal
interruption of your daily schedule. This includes a one
way or round trip shuttle ride to a destination up to
10 miles from the dealership.
7-7

Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle, suspension,
brakes, electrical, steering, body, etc.
RETAIL SELL PRICE: $120.00
Transmission, Transaxle, Transfer
Case Unit Repair Manual
This manual provides information on unit repair service
procedures, adjustments, and specications for GM
transmissions, transaxles, and transfer cases.
RETAIL SELL PRICE: $50.00
Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service General Motors cars
and trucks. Each bulletin contains instructions to
assist in the diagnosis and service of your vehicle.
In Canada, information pertaining to Product Service
Bulletins can be obtained by contacting your General
Motors dealer or by calling 1-800-GM-DRIVE
(1-800-463-7483).
Owner’s Information
Owner publications are written specically for owners
and intended to provide basic operational information
about the vehicle. The owner’s manual will include
the Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner’s Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00
Without Portfolio: Owner’s Manual only.
RETAIL SELL PRICE: $25.00
7-11

Low Fuel Warning Light...................................3-43
Luggage Carrier..............................................2-46
Lumbar
Power Controls............................................. 1-3
M
Maintenance Schedule
Additional Required Services........................... 6-6
At Each Fuel Fill........................................... 6-9
At Least Once a Month................................6-10
At Least Once a Year..................................6-10
Introduction.................................................. 6-2
Maintenance Footnotes.................................. 6-8
Maintenance Record....................................6-16
Maintenance Requirements............................. 6-2
Normal Maintenance Replacement Parts.........6-14
Owner Checks and Services........................... 6-9
Recommended Fluids and Lubricants.............6-12
Scheduled Maintenance................................. 6-4
Using Your................................................... 6-3
Your Vehicle and the Environment................... 6-2
Maintenance When Trailer Towing.....................4-84
Making Turns.................................................4-82
Malfunction Indicator Light................................3-38
Matching Transmitter(s) to Your Vehicle............... 2-5
Memory Seat.................................................2-51Message
DIC Warnings and Messages........................3-56
Mexico, Central America and Caribbean Islands/
Countries (Except Puerto Rico and U.S. Virgin
Islands) – Customer Assistance....................... 7-4
Mirrors
Automatic Dimming Rearview with Compass
and Temperature Display...........................2-34
Outside Automatic Dimming Mirror with Curb
View Assist.............................................2-39
Outside Convex Mirror.................................2-38
Outside Heated Mirrors................................2-39
Outside Power Mirrors..................................2-37
MyGMLink.com................................................ 7-3
N
Navigation/Radio System..................................3-86
New Vehicle Break-In......................................2-18
Normal Maintenance Replacement Parts............6-14
O
Odometer......................................................3-28
Off-Road Driving.............................................4-17
Off-Road Lamps.............................................3-16
9