ESP HUMMER H2 2009 Service Manual

The accessory inator hose also has a built-in air
pressure gage. As soon as you start to inate an
object it will automatically read the current pressure.
4. Press and release the switch to turn the accessory
inator on. The indicator light will remain on while
the inator is running.
When you are nished using the inator, press and
release the switch to turn it off. Place the inator kit tools
and the hose back in the pouch.
If your vehicle is equipped with the air suspension
system, load leveling will not function with the inator
hose attached to the inator outlet.
{CAUTION:
Inating something too much can make it explode,
and you or others could be injured. Be sure to
read the inator instructions, and inate any object
only to its recommended pressure.
If a Tire Goes Flat
It is unusual for a tire to blowout while you are driving,
especially if you maintain your vehicle’s tires properly.
If air goes out of a tire, it is much more likely to leak out
slowly. But if you should ever have a blowout, here
are a few tips about what to expect and what to do:
If a front tire fails, the at tire creates a drag that pulls
the vehicle toward that side. Take your foot off the
accelerator pedal and grip the steering wheel rmly.
Steer to maintain lane position, and then gently brake to
a stop well out of the traffic lane.
5-79

Usage Fluid/Lubricant
Front Axle
Propshaft
SplineSpline Lubricant, Special Lubricant
(GM Part No. U.S. 12345879,
in Canada 10953511) or
lubricant meeting requirements
of GM 9985830.
Hood HingesMulti-Purpose Lubricant, Superlube
(GM Part No. U.S. 12346241,
in Canada 10953474).
Outer Tailgate
Handle Pivot
PointsMulti-Purpose Lubricant, Superlube
(GM Part No. U.S. 12346241,
in Canada 10953474).
Spare Tire
Carrier HingePTFE Filled Synthetic Grease
(GM Part No. U.S. 89022180,
in Canada 890221801) meeting
GM Specication 9986139.Usage Fluid/Lubricant
Spare Tire
Carrier LatchMulti-Purpose Lubricant, Superlube
(GM Part No. U.S. 12346241,
in Canada 10953474).
Weatherstrip
ConditioningWeatherstrip Lubricant
(GM Part No. U.S. 3634770,
in Canada 10953518) or
Dielectric Silicone Grease
(GM Part No. U.S. 12345579,
in Canada 992887).
Weatherstrip
SqueaksSynthetic Grease
with Teon, Superlube
(GM Part No. U.S. 12371287,
in Canada 10953437).
6-14

Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your dealer and to HUMMER. Normally, any concerns
with the sales transaction or the operation of the vehicle
will be resolved by the dealer’s sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or
the general manager.STEP TWO:If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, call
the HUMMER Consumer Relations Manager at
1-866-HUMMER6 (486-6376), Customer Assistance
prompt. In Canada, call GM of Canada Customer
Communication Centre at 1-800-263-3777 (English),
or 1-800-263-7854 (French).
We encourage you to call the toll-free number in order to
give your inquiry prompt attention. Have the following
information available to give the Customer Assistance
Representative:
Vehicle Identication Number (VIN). This is available
from the vehicle registration or title, or the plate at the
top left of the instrument panel and visible through
the windshield.
Dealership name and location
Vehicle delivery date and present mileage
When contacting HUMMER, please remember that your
concern will likely be resolved at a dealer’s facility. That is
why we suggest you follow Step One rst if you have a
concern.
7-2

Coverage
Services are provided up to 5 years/100,000 miles
(160 000 km), whichever comes rst.
In the U.S., anyone driving the vehicle is covered.
In Canada, a person driving the vehicle without
permission from the owner is not covered.
Roadside Assistance is not a part of the New Vehicle
Limited Warranty. HUMMER and General Motors
of Canada Limited reserve the right to make any
changes or discontinue the Roadside Assistance
program at any time without notication.
HUMMER and General Motors of Canada Limited
reserve the right to limit services or payment to an owner
or driver if they decide the claims are made too often,
or the same type of claim is made many times.
Services Provided
Emergency Fuel Delivery:Delivery of enough fuel
for the vehicle to get to the nearest service station.
Lock-Out Service:Service is provided to unlock the
vehicle if you are locked out. A remote unlock may
be available if you have OnStar
®. For security
reasons, the driver must present identication
before this service is given.
Emergency Tow From a Public Road or Highway:
Tow to the nearest HUMMER dealer for warranty
service, or if the vehicle was in a crash and cannot
be driven.
Flat Tire Change:Service is provided to change a
at tire with spare tire. The spare tire, if equipped,
must be in good condition and properly inated. It is
your responsibility for the repair or replacement of
the tire if it is not covered by the warranty.
Battery Jump Start:Service is provided to jump
start a dead battery.
Trip Routing Service:Detailed maps of North
America are provided when requested either with the
most direct route or the most scenic route. Additional
travel information is also available. Allow three
weeks for delivery.
Trip Interruption Benets and Assistance:
If your trip is interrupted due to a warranty failure,
incidental expenses may be reimbursed during the
5 year/100,000 miles (160 000 km) Powertrain
warranty period. Items considered are hotel, meals,
and rental car.
7-8

HUMMER Technician Roadside Service
(U.S. only)
HUMMER’s exceptional Roadside Service is more
than an auto club or towing service. It provides every
HUMMER owner in the United States with the advantage
of contacting a HUMMER advisor and, where available, a
HUMMER trained dealer technician who can provide
on-site service.
A dealer technician will travel to your location within a
30 mile radius of a participating HUMMER dealership.
If beyond this radius, we will arrange to have your
vehicle towed to the nearest HUMMER dealership.
Each technician travels with a specially equipped service
vehicle complete with the necessary HUMMER parts
and tools required to handle most roadside repairs.
Services Not Included in Roadside
Assistance
Impound towing caused by violation of any laws.
Legal nes.
Mounting, dismounting or changing of snow tires,
chains, or other traction devices.
Towing or services for vehicles driven on a
non-public road or highway.
Services Specic to Canadian
Purchased Vehicles
Fuel delivery:Reimbursement is approximately
$5 Canadian. Diesel fuel delivery may be restricted.
Propane and other fuels are not provided through
this service.
Lock-Out Service:Vehicle registration is required.
Trip Routing Service:Limit of six requests
per year.
Trip Interruption Benets and Assistance:
Pre-authorization, original detailed receipts, and a
copy of the repair orders are required. Once
authorization has been received, the Roadside
Assistance advisor will help you make arrangements
and explain how to receive payment.
Alternative Service:If assistance cannot be
provided right away, the Roadside Assistance
advisor may give you permission to get local
emergency road service. You will receive payment,
up to $100, after sending the original receipt to
Roadside Assistance. Mechanical failures may be
covered, however any cost for parts and labor for
repairs not covered by the warranty are the owner
responsibility.
7-9

In addition, for U.S. customers, should you arrange
transportation through a friend or relative, limited
reimbursement for reasonable fuel expenses may be
available. Claim amounts should reect actual costs and
be supported by original receipts. See your dealer for
information regarding the allowance amounts for
reimbursement of fuel or other transportation costs.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle that
you obtain if your vehicle is kept for a warranty repair. If
you obtain a rental vehicle on your own, please see your
dealer for the maximum number of days allowed and the
allowance per rental day. Rental reimbursement must be
supported by original receipts. This requires that you sign
and complete a rental agreement and meet state, local,
and rental vehicle provider requirements. Requirements
vary and may include minimum age requirements,
insurance coverage, credit card, etc. You are responsible
for fuel usage charges and may also be responsible for
taxes, levies, usage fees, excessive mileage, or rental
usage beyond the completion of the repair.
It may not be possible to provide a like-vehicle as a
courtesy rental.
Additional Program Information
All program options, such as shuttle service, may not be
available at every dealer. Please contact your dealer
for specic information about availability. All Courtesy
Transportation arrangements will be administered
by appropriate dealer personnel.
General Motors reserves the right to unilaterally modify,
change, or discontinue Courtesy Transportation at
any time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described
herein at its sole discretion.
Collision Damage Repair
If your vehicle is involved in a collision and it is
damaged, have the damage repaired by a qualied
technician using the proper equipment and quality
replacement parts. Poorly performed collision repairs
will diminish your vehicle’s resale value, and safety
performance can be compromised in subsequent
collisions.
7-11

If a Crash Occurs
Here is what to do if you are involved in a crash.
Try to relax and then check to make sure you are all
right. If you are uninjured, make sure that no one else
in your vehicle, or the other vehicle, is injured.
If there has been an injury, call emergency services
for help. Do not leave the scene of a crash until all
matters have been taken care of. Move your vehicle
only if its position puts you in danger or you are
instructed to move it by a police officer.
Give only the necessary and requested information
to police and other parties involved in the crash.
Do not discuss your personal condition, mental
frame of mind, or anything unrelated to the crash.
This will help guard against post-crash legal action.
If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Service on page 7-7for
more information.
If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from the
tow truck operator or write down the driver’s name,
the service’s name, and the phone number.
Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these items
in your vehicle.
Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identication Number (VIN), insurance company and
policy number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from the
scene of the crash. They will walk you through the
information they will need. If they ask for a police
report, phone or go to the police department
headquarters the next day and you can get a copy of
the report for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not be
necessary. This is especially true if there are no
injuries and both vehicles are driveable.
Choose a reputable collision repair facility for your
vehicle. Whether you select a GM dealer/retailer or a
private collision repair facility to x the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable with
their work for a long time.
Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
7-13

Event Data Recorders
This vehicle has an Event Data Recorder (EDR).
The main purpose of an EDR is to record, in certain
crash or near crash-like situations, such as an airbag
deployment or hitting a road obstacle, data that will
assist in understanding how a vehicle’s systems
performed. The EDR is designed to record data related
to vehicle dynamics and safety systems for a short
period of time, typically 30 seconds or less. The EDR
in this vehicle is designed to record such data as:
How various systems in your vehicle were operating
Whether or not the driver and passenger safety
belts were buckled/fastened
How far, if at all, the driver was pressing the
accelerator and/or brake pedal
How fast the vehicle was traveling
This data can help provide a better understanding of the
circumstances in which crashes and injuries occur.Important:EDR data is recorded by your vehicle only
if a non-trivial crash situation occurs; no data is recorded
by the EDR under normal driving conditions and no
personal data (e.g., name, gender, age, and crash
location) is recorded. However, other parties, such as law
enforcement, could combine the EDR data with the type
of personally identifying data routinely acquired during a
crash investigation.
To read data recorded by an EDR, special equipment
is required, and access to the vehicle or the EDR
is needed. In addition to the vehicle manufacturer,
other parties, such as law enforcement, that have the
special equipment, can read the information if they have
access to the vehicle or the EDR.
GM will not access this data or share it with others
except: with the consent of the vehicle owner or, if the
vehicle is leased, with the consent of the lessee; in
response to an official request of police or similar
government office; as part of GM’s defense of litigation
through the discovery process; or, as required by law.
Data that GM collects or receives may also be used for
GM research needs or may be made available to others
for research purposes, where a need is shown and the
data is not tied to a specic vehicle or vehicle owner.
7-17