starting INFINITI M35 2007 Factory Owner's Manual
Page 749 of 4647
AV-124
[WITHOUT MOBILE ENTERTAINMENT SYSTEM]
TROUBLE DIAGNOSIS
Revision: 2007 April2007 M35/M45
VOICE GUIDANCE
VOICE RECOGNITION
REAR VIEW MONITOR
The part of the route already
passed is deleted.A route is managed by sections between way-
points. If you passed the first waypoint, the section
between the starting point and the waypoint is
deleted. (It may not be deleted depending on the
area.)This is not a malfunction.
An indirect route is suggested.If there are restrictions (such as one way streets)
on roads close to the starting point or destination,
the system may suggest an indirect route.Adjust the location of the starting point or
destination.
The system may suggest an indirect route because
route calculation does not take into consideration
some areas such as narrow streets (gray roads).Reset the destination to a main or ordinary
road, and recalculate the route.
The landmark information does not
correspond to the actual informa-
tion.This may caused by insufficient or incorrect data on
the DVD-ROM.This is not a malfunction.
The suggested route does not
exactly connect to the starting
point, waypoints, or destination.There is no data for route calculation closer to
these locations.Set the starting point, waypoints and desti-
nation on main road, and perform route cal-
culation. Symptom Possible cause Possible solution
Symptom Possible cause Possible solution
The voice guidance is not avail-
able.Voice guidance is only available at certain intersec-
tions. In some cases, voice guidance is not avail-
able even when the vehicle should make a turn.This is not a malfunction.
The vehicle has deviated from the suggested
route.Go back to the suggested route or request
route calculation again.
Voice guidance is set to off. Turn on the voice guidance.
Route guidance is set to off. Turn on the voice guidance.
The guidance content does not
correspond to the actual condition.The content of the voice guidance may vary,
depending on the types of intersections at which
turns are made.Follow all traffic rules and regulations.
Symptom Possible cause Possible solution
The system does not recognize
the command.
The system recognizes the com-
mand incorrectly.The interior of the vehicle is too noisy.Close the windows or have other occu-
pants be quiet.
The volume of the voice is too low. Speak louder.
Pronunciation is unclear. Speak clearly.
Voice recognition mode is not yet ready to speak.Push the release “PTT” on the steering
switch, and speak a command after the
tone sounds.
5 seconds or more have passed after pushed and
released “PTT” on the steering switch.Make sure to speak a command within
5seconds after push and release “PTT” on
the steering switch.
Only a limited range of voice commands is usable
for each screen.Use a correct voice command appropriate
for the current screen.
Symptom Possible cause Possible solution
Rear view monitor image is not
displayedThe selector lever is not shifted in R position. Shift the selector lever in R position.
Page 852 of 4647
DIAGNOSIS SYSTEM
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Revision: 2007 April2007 M35/M45
On Board Diagnosis Item
*: With navigation system
STARTING PROCEDURE
1. Start the engine.
2. Turn the audio system OFF.
3. While pushing the “SETTING” button, turn the volume control
dial clockwise or counterclockwise for 40 clicks or more. (When
the self-diagnosis mode is started, a short beep will be heard.)
Shifting from current screen to previous screen is performed
by pushing “BACK” button.
Mode Description
Self Diagnosis
AV (NAVI) control unit diagnosis and connection diagnosis between
AV (NAVI) control unit and each unit
The DVD-ROM drive diagnosis of NAVI control unit and the connec-
tion diagnosis between NAVI control unit and GPS antenna can be
performed
(DVD-ROM drive will not be diagnosed when no map DVD-ROM is in
it.)
Confirmation/
AdjustmentDisplay DiagnosisThe tint can be confirmed by the color spectrum bar display. The shad-
ing of color can be confirmed by the gradation bar display.
Vehicle SignalsDiagnosis of signals can be performed for vehicle speed, parking brake,
lights, ignition switch, and reverse.
Speaker Test The connection of a speaker can be confirmed by test tone.
Climate Control Start auto air conditioner system self-diagnosis.
Navigation
*
Steering Angle
AdjustmentWhen there is a difference between the actual turning angle and the
vehicle mark turning angle, it can be adjusted.
Speed CalibrationWhen there is a difference between the current location mark and the
actual location, it can be adjusted.
Error HistoryThe system malfunction and the frequency when occurred in the past
are displayed. When the malfunctioning item is selected, the time and
place that the selected malfunction last occurred are displayed.
Synchronizer FES clock –
Vehicle CAN Diagnosis The transmitting/receiving of CAN communication can be monitored.
AV COMM DiagnosisThe communication condition of each unit of Multi AV system can be
monitored.
Handsfree PhoneThe received volume adjustment of hands-free phone, microphone
speaker check, and erase memory can be performed.
Rear DisplayTilt angle adjustment range and automatic retraction ON/OFF when
ignition switch is turned OFF can be selected
Camera Cont.The signal connected to camera control unit can be checked and the
guiding line position that overlaps rear view camera image can be
adjusted.
Bluetooth The passkey and the name of device can be checked and changed
Delete Unit Connection Log Erase the connection history of unit and error history
SKIB3655E
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DIAGNOSIS SYSTEM
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Confirmation/Adjustment ModeNKS004AZ
1. Confirmation/Adjustment mode can be selected by starting the
diagnosis function and selecting “Confirmation/Adjustment”. The
confirmation/adjustment of each item can be performed.
2. Select each screen switch of Confirmation/Adjustment screen to
display the relevant diagnosis screen. Press the “BACK” switch
to return to the initial screen of Confirmation/Adjustment.
DISPLAY DIAGNOSIS
If RGB signal is malfunctioning, the tint of the color bar display is as follows.
SKIB3660E
SKIB3661E
SKIB3662E
R (red) signal error : Light blue (Cyan) tint
G (green) signal error : Purple (Magenta) tint
B (blue) signal error : Yellow tint
Page 899 of 4647
AV-274
[WITH MOBILE ENTERTAINMENT SYSTEM]
TROUBLE DIAGNOSIS
Revision: 2007 April2007 M35/M45
MAP DVD-ROM
ROUTE CALCULATION AND VISUAL GUIDANCE
The GPS indicator on the screen
remains gray.GPS signals cannot be received depending on the
vehicle location, such as in a parking garage, on a
road that has numerous tall buildings, etc.Drive on an open, straight road for a
while.
GPS signals cannot be received because objects
are placed on the instrument panel.Remove the objects from the instrument
panel.
A sufficient amount of GPS satellites are not avail-
able.Wait for the satellites to move locations
available for navigation system.
The location of vehicle icon is mis-
aligned from the actual position.When using tire chains or replacing the tires, speed
calculations based on the speed sensor may be
incorrect.Drive the vehicle for a while [at approxi-
mately 30 km/h (19 MPH) for about 30
minutes] to automatically correct the vehi-
cle icon position.
If this does not correct the vehicle icon
position, inspect AV syste.
The map data has mistake or is incomplete (the
vehicle icon position is always misaligned in the
same area).Updated road information will be included
in the next version of the map DVD-ROM. Symptom Possible cause Possible solution
Symptom Possible cause Possible solution
The message “Error” appears. Map DVD-ROM is dirty or partially damaged.Check the DVD-ROM and wipe it clean
with a soft cloth.
If there is any damage, replace the DVD-
ROM.
Symptom Possible cause Possible solution
In the auto reroute calculation,
waypoints are not included.Waypoints already passed are not included in the
auto reroute calculation.In case of going to that waypoints again,
edit the route.
Route information is not displayed.Route calculation has not yet been performed.Set the destination and perform route cal-
culation.
The vehicle is not driven on the suggested route. Drive on the suggested route.
Route guidance is set to off. Turn on route guidance.
Route information is not provided for narrow streets
(roads displayed in gray).This is not a malfunction.
The auto reroute calculation (or
detour calculation) suggests the
same route as the one previously
suggested. Route calculation took priority conditions into con-
sideration, but the same route was calculated. This is not a malfunction.
A waypoint cannot be added.Five waypoints are already set on the route, includ-
ing ones that already passed.A maximum of 5 waypoints can be set on
the route. In case of going to 6 or more
waypoints, perform route calculations mul-
tiple times as necessary.
The suggested route is not dis-
played.Roads near the destination cannot be calculated.Reset the destination to a main or ordinary
road, and recalculate the route.
The starting point and destination are too close. Set a more distant destination.
The starting point and destination are too far away.Divide the way by selecting one or two
intermediate destinations, and perform
route calculations multiple times.
There are time restricted roads (by day of week, by
time) near the current vehicle location or destina-
tion.Set “Use Time Restricted Roads” to off.
A part of the route is not displayed.The suggested route includes narrow streets (roads
displayed in gray).This is not a malfunction.
Page 900 of 4647
TROUBLE DIAGNOSIS
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Revision: 2007 April2007 M35/M45
VOICE GUIDANCE
VOICE RECOGNITION
REAR VIEW MONITOR
The part of the route already
passed is deleted.A route is managed by sections between way-
points. If you passed the first waypoint, the section
between the starting point and the waypoint is
deleted. (It may not be deleted depending on the
area.)This is not a malfunction.
An indirect route is suggested.If there are restrictions (such as one way streets)
on roads close to the starting point or destination,
the system may suggest an indirect route.Adjust the location of the starting point or
destination.
The system may suggest an indirect route because
route calculation does not take into consideration
some areas such as narrow streets (gray roads).Reset the destination to a main or ordinary
road, and recalculate the route.
The landmark information does not
correspond to the actual informa-
tion.This may caused by insufficient or incorrect data on
the DVD-ROM.This is not a malfunction.
The suggested route does not
exactly connect to the starting
point, waypoints, or destination.There is no data for route calculation closer to
these locations.Set the starting point, waypoints and desti-
nation on main road, and perform route cal-
culation. Symptom Possible cause Possible solution
Symptom Possible cause Possible solution
The voice guidance is not avail-
able.Voice guidance is only available at certain intersec-
tions. In some cases, voice guidance is not avail-
able even when the vehicle should make a turn.This is not a malfunction.
The vehicle has deviated from the suggested
route.Go back to the suggested route or request
route calculation again.
Voice guidance is set to off. Turn on the voice guidance.
Route guidance is set to off. Turn on the voice guidance.
The guidance content does not
correspond to the actual condition.The content of the voice guidance may vary,
depending on the types of intersections at which
turns are made.Follow all traffic rules and regulations.
Symptom Possible cause Possible solution
The system does not recognize
the command.
The system recognizes the com-
mand incorrectly.The interior of the vehicle is too noisy.Close the windows or have other occu-
pants be quiet.
The volume of the voice is too low. Speak louder.
Pronunciation is unclear. Speak clearly.
Voice recognition mode is not yet ready to speak.Push the release “PTT” on the steering
switch, and speak a command after the
tone sounds.
5 seconds or more have passed after pushed and
released “PTT” on the steering switch.Make sure to speak a command within
5seconds after push and release “PTT” on
the steering switch.
Only a limited range of voice commands is usable
for each screen.Use a correct voice command appropriate
for the current screen.
Symptom Possible cause Possible solution
Rear view monitor image is not
displayedThe selector lever is not shifted in R position. Shift the selector lever in R position.
Page 939 of 4647
BL-6
PRECAUTIONS
Revision: 2007 April2007 M35/M45
PRECAUTIONSPFP:00001
Precautions for Supplemental Restraint System (SRS) “AIR BAG” and “SEAT
BELT PRE-TENSIONER”
NIS002B4
The Supplemental Restraint System such as “AIR BAG” and “SEAT BELT PRE-TENSIONER”, used along
with a front seat belt, helps to reduce the risk or severity of injury to the driver and front passenger for certain
types of collision. This system includes seat belt switch inputs and dual stage front air bag modules. The SRS
system uses the seat belt switches to determine the front air bag deployment, and may only deploy one front
air bag, depending on the severity of a collision and whether the front occupants are belted or unbelted.
Information necessary to service the system safely is included in the SRS and SB section of this Service Man-
ual.
WARNING:
To avoid rendering the SRS inoperative, which could increase the risk of personal injury or death
in the event of a collision which would result in air bag inflation, all maintenance must be per-
formed by an authorized NISSAN/INFINITI dealer.
Improper maintenance, including incorrect removal and installation of the SRS, can lead to per-
sonal injury caused by unintentional activation of the system. For removal of Spiral Cable and Air
Bag Module, see the SRS section.
Do not use electrical test equipment on any circuit related to the SRS unless instructed to in this
Service Manual. SRS wiring harnesses can be identified by yellow and/or orange harnesses or
harness connectors.
Precautions for Procedures without Cowl Top CoverNIS001WB
When performing the procedure after removing cowl top cover, cover
the lower end of windshield with urethane, etc.
Precautions Necessary for Steering Wheel Rotation After Battery DisconnectNIS001WC
NOTE:
This Procedure is applied only to models with Intelligent Key system and NVIS/IVIS (NISSAN/INFINITI
VEHICLE IMMOBILIZER SYSTEM - NATS).
Remove and install all control units after disconnecting both battery cables with the ignition knob in the
″LOCK″ position.
Always use CONSULT-III to perform self-diagnosis as a part of each function inspection after finishing
work. If DTC is detected, perform trouble diagnosis according to self-diagnostic results.
For models equipped with the Intelligent Key system and NVIS/IVIS, an electrically controlled steering lock
mechanism is adopted on the key cylinder.
For this reason, if the battery is disconnected or if the battery is discharged, the steering wheel will lock and
steering wheel rotation will become impossible.
If steering wheel rotation is required when battery power is interrupted, follow the procedure below before
starting the repair operation.
OPERATION PROCEDURE
1. Connect both battery cables.
NOTE:
Supply power using jumper cables if battery is discharged.
2. Use the Intelligent Key or mechanical key to turn the ignition switch to the ″ACC″ position. At this time, the
steering lock will be released.
PIIB3706J
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INTELLIGENT KEY SYSTEM
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CHANGE SETTINGS FUNCTION
The settings for each function can be changed with the CONSULT-II.
Changing Settings Using CONSULT-II
The settings for the Intelligent Key system functions can be changed using CONSULT-II (WORK SUPPORT).
Refer to BL-81, "
WORK SUPPORT" .
NOTE:
Once a function setting is changed, it will remain effective even if the battery is disconnected.
INTELLIGENT KEY REGISTRATION
Intelligent Key-ID registration is performed using the CONSULT-II.
CAUTION:
After a new Intelligent Key-ID is registered, be sure to check the function.
When registering an additional Intelligent Key-ID, take any Intelligent Keys already registered and
Intelligent Keys for any other vehicles out of the vehicle before starting.
CONSULT-II can be used to check and delete Intelligent Key-IDs.
For future information, see Technical Bulletin.
STEERING LOCK UNIT REGISTRATION
Steering Lock Unit ID Registration
CAUTION:
The method for registering a steering lock unit ID depends on the status of the steering lock unit
and Intelligent Key unit (new or old unit).
After registration is completed, press ignition switch with an Intelligent Key in the vehicle so that it
can be turned, and confirm that it cannot be turned even when ignition switch is pressed without
an Intelligent Key in the vehicle.
For future information, see Technical Bulletin.
CAN Communication System DescriptionNIS001X9
CAN (Controller Area Network) is a serial communication line for real time application. It is an on-vehicle mul-
tiplex communication line with high data communication speed and excellent error detection ability. Many elec-
tronic control units are equipped onto a vehicle, and each control unit shares information and links with other
control units during operation (not independent). In CAN communication, control units are connected with 2
communication lines (CAN H line, CAN L line) allowing a high rate of information transmission with less wiring.
Each control unit transmits/receives data but selectively reads required data only.
CAN Communication UnitNIS001XA
Refer to LAN-50, "CAN System Specification Chart"
Page 1017 of 4647
BL-84
INTELLIGENT KEY SYSTEM
Revision: 2007 April2007 M35/M45
Trouble Diagnosis Symptom ChartNIS001XK
ALL FUNCTIONS OF INTELLIGENT KEY SYSTEM DOES NOT OPERATE
NOTE:
Before performing the diagnosis in the following table, check “Trouble Diagnosis Procedure”. Refer to BL-
77, "Trouble Diagnosis Procedure" .
Make sure that vehicle is under the condition shown in “Conditions of vehicle” before starting diagnosis,
and check each symptom.
If the following “symptoms” are detected, check systems shown in the “Diagnosis/service procedure” col-
umn in this order.
Conditions of Vehicle (Operating Conditions)
“ENGINE START BY I-KEY” and “LOCK/UNLOCK BY I-KEY” are ON when setting on CONSULT-II.
All doors are closed.
DOOR LOCK/UNLOCK FUNCTION MALFUNCTION
NOTE:
Before performing the diagnosis in the following table, check “Trouble Diagnosis Procedure”. Refer to BL-
77, "Trouble Diagnosis Procedure" .
Make sure that vehicle is under the condition shown in “Conditions of vehicle” before starting diagnosis,
and check each symptom.
If the following “symptoms” are detected, check systems shown in the “Diagnosis/service procedure” col-
umn in this order.
Conditions of Vehicle (Operating Conditions)
“LOCK/UNLOCK BY I-KEY” is ON when setting on CONSULT-II.
Intelligent Key is out of key slot.
All doors are closed.
ENGINE SW ILLUMIThis test is able to check push-ignition switch illumination operation.
Push-ignition switch illumination illuminates when “ON” on CONSULT-II screen is touched.
LOCK INDCATORThis test is able to check LOCK indicator in push-ignition switch operation.
LOCK indicator in push-ignition switch illuminates when “ON” on CONSULT-II screen is touched.
ACC INDCATORThis test is able to check ACC indicator in push-ignition switch operation.
LOCK indicator in push-ignition switch illuminates when “ON” on CONSULT-II screen is touched.
IGNITION ON INDThis test is able to check INGITION ON indicator in push-ignition switch operation.
LOCK indicator in push-ignition switch illuminates when “ON” on CONSULT-II screen is touched.
KEY SLOT ILLUMIThis test is able to check key slot illumination operation.
Key slot illumination flash when “ON” on CONSULT-II screen is touched. Test item Description
Symptom Diagnosis/service procedure Reference page
All function of Intelligent Key system dose not
operate.1.Check Intelligent Key unit power supply and ground
circuit.BL-91
2. Check Intelligent Key battery inspection.BL-124
3. Check remote keyless entry receiver.BL-115
4. Replace Intelligent Key unit.BL-123
Symptom Diagnosis/service procedure Reference page
Door lock/unlock do not operate by door
request switch.1.Check Intelligent Key unit power supply and ground
circuit.BL-91
2. Check door switch.BL-94
3. Check key slot.BL-92
4. Replace Intelligent Key unit.BL-123
Page 1018 of 4647
INTELLIGENT KEY SYSTEM
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REMOTE KEYLESS ENTRY FUNCTION MALFUNCTION
NOTE:
Before performing the diagnosis in the following table, check “Trouble Diagnosis Procedure”. Refer to BL-
77, "Trouble Diagnosis Procedure" .
Make sure that vehicle is under the condition shown in “Conditions of vehicle” before starting diagnosis,
and check each symptom.
If the following “symptoms” are detected, check systems shown in the “Diagnosis/service procedure” col-
umn in this order.
Conditions of Vehicle (Operating Conditions)
Intelligent Key is out of key slot.
Ignition switch is not ON position.
All doors are closed.
Door lock/unlock does not operate by request
switch (driver side).1. Check door request switch (driver side).BL-992. Check outside key antenna (driver side).BL-106
3. Replace Intelligent Key unit.BL-123
Door lock/unlock does not operate by request
switch (passenger side).1. Check door request switch (passenger side).BL-992. Check outside key antenna (passenger side).BL-106
3. Replace Intelligent Key unit.BL-123
Selective unlock function does not operate by
door request switch (driver side) (other door
lock function operate).1.Check “SELECT UNLOCK FUNCTION” setting in
“WORK SUPPORT”.BL-81
2.Check selective unlock function with a remote control-
ler or door key cylinder.BL-26
3. Replace BCM.BCS-15
Selective unlock function does not operate by
door request switch (passenger side) (other
door lock function operate).1.Check “SELECT UNLOCK FUNCTION” setting in
“WORK SUPPORT”.BL-81
2. Replace Intelligent Key unit.BL-123
Auto lock function does not operate.1.Check “AUTO RELOCK TIMER” setting in “WORK
SUPPORT”.BL-812. Check door switch.BL-94
3. Check key slot.BL-92
4. Replace BCM.BCS-15
Key reminder function does not operate.1.Check “ANTI KEY LOCK IN FUNCTION” setting in
“WORK SUPPORT”.BL-81
2. Check door switch.BL-94
3. Check inside key antenna.BL-110
4. Check unlock sensor.BL-103
5. Check Intelligent Key battery inspection.BL-124
6. Replace Intelligent Key unit.BL-123
Symptom Diagnosis/service procedure Reference page
Symptom Diagnosis/service procedureReference
page
All of the remote keyless entry functions
do not operate.1. Check Intelligent Key battery inspection.BL-124
2. Replace Intelligent Key unit.BL-123
Selective unlock function does not operate
by Intelligent Key.1.Check “SELECT UNLOCK FUNCTION” setting in “WORK SUP-
PORT”.BL-81
2. Check Intelligent Key battery inspection.BL-124
3. Replace Intelligent Key unit.BL-123
Page 1019 of 4647
BL-86
INTELLIGENT KEY SYSTEM
Revision: 2007 April2007 M35/M45
TRUNK OPEN FUNCTION MALFUNCTION
NOTE:
Before performing the diagnosis in the following table, check “Trouble Diagnosis Procedure”. Refer to BL-
77, "Trouble Diagnosis Procedure" .
Make sure that vehicle is under the condition shown in “Conditions of vehicle” before starting diagnosis,
and check each symptom.
If the following “symptoms” are detected, check systems shown in the “Diagnosis/service procedure” col-
umn in this order.
Conditions of Vehicle (Operating Conditions)
Intelligent Key is out of key slot.
All doors are closed.
Auto lock function does not operate prop-
erly.1. Check “AUTO RELOCK TIMER” setting in “WORK SUPPORT”.BL-812. Check door switch.BL-94
3. Check key slot.BL-92
4. Replace BCM.BCS-15
Key reminder function does not operate.1.Check “ANTI KEY LOCK IN FUNCTION” setting in “WORK SUP-
PORT”.BL-81
2. Check door switch.BL-94
3. Check inside key antenna.BL-110
4. Check unlock sensor.BL-103
5. Check Intelligent Key battery inspection.BL-124
6. Replace Intelligent Key unit.BL-123
Panic alarm function does not operate.1. Check “PANIC ALARM DELAY” setting in “WORK SUPPORT”.BL-81
2. Check theft warning operation.BL-217
3. Check Intelligent Key battery inspection.BL-124
4. Check key slot.BL-92
5. Replace Intelligent Key unit.BL-123
Symptom Diagnosis/service procedureReference
page
Symptom Diagnosis/service procedure Reference page
Trunk open function does not operate by trunk
opener request switch.1. Check trunk opener request switch.BL-101
2. Check trunk lid opener cancel switch.BL-119
3. Check outside key antenna (trunk room).BL-108
4. Replace Intelligent Key unit.BL-123
Trunk open function does not operate by Intelli-
gent Key.1.Check “TRUNK OPEN DELAY” setting in “WORK
SUPPORT”.BL-812. Check trunk lid opener system.BL-207
3. Check trunk room lamp switch.BL-97
4. Check Intelligent Key battery inspection.BL-124
5. Replace Intelligent Key unit.BL-123
Key reminder function does not operate.1. Check door switch.BL-94
2. Check trunk room lamp switch.BL-97
3. Check inside key antenna (trunk room).BL-110
4. Check trunk lid opener system.BL-207
5. Replace Intelligent Key unit.BL-123