engine INFINITI Q50 HYBRID 2018 Roadside Assistance Guide

Table of Contents
FOREWORD
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–2
INFINITI EMERGENCY CONTACT INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–2
IMPORTANT INFORMATION ABOUT THIS MANUAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–2
1. ABOUT THE INFINITI Q50 HYBRID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–5
1-1 Q50 HYBRID IDENTIFICATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–61-1.1 EXTERIOR AND ENGINE COMPARTMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–6
1-1.2 INTERIOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–7
1-2 VEHICLE IDENTIFICATION NUMBER (VIN) LAYOUT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–8
1-3 WARNING AND INDICATOR LAMP INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–9
2. BASIC HIGH-VOLTAGE INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–10 2-1 BATTERY INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–10 2-1.1 12-VOLT BATTERY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–10
2-1.2 HIGH-VOLTAGE BATTERY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–10
2-2 HIGH-VOLTAGE-RELATED AND 12-VOLT-RELATED COMPONENT LOCATIONS AND DESCRIPTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–11
2-3 HIGH-VOLTAGE BATTERY PACK SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–12
2-4 HIGH-VOLTAGE SAFETY MEASURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–13 2-4.1 WARNING LABELS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–13
3. ROADSIDE ASSISTANCE RESPONSE STEPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–15 3-1 PREPARATION ITEMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–15 3-1.1
PERSONAL PROTECTIVE EQUIPMENT (PPE) PROTECTIVE WEAR CONTROL. . . RAG–16
3-1.2 DAILY INSPECTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–16
3-1.3 INSULATED TOOLS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–16
3-2 INDICATIONS THE HIGH-VOLTAGE SYSTEM IS ON . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–16
3-3 VEHICLE IMMOBILIZATION AND STABILIZATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–17
3-4 TURNING OFF THE IGNITION SWITCH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–18
3-5 WATER SUBMERSION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–18
3-6 VEHICLE FIRE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–19
3-7 HIGH-VOLTAGE BATTERY DAMAGE AND FLUID LEAKS . . . . . . . . . . . . . . . . . . . . . . . . RAG–19
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1. About the INFINITI Q50 HYBRID
This
hybrid electric vehicle (HEV) uses two types of batteries. One is a 12-volt battery that is the same as
the battery in vehicles powered by internal combustion engines. The 12-volt battery is located behind the
rear seat back with battery cable access through the trunk area. The other is the high-voltage battery for the
traction motor which propels the vehicle. The high-voltage battery is located behind the rear seat back with
service plug access through the trunk area.
When the high-voltage battery level is low, engine output is used to generate power from the traction motor
and charge the high-voltage battery. Additionally, the vehicle system can recharge the high-voltage battery
by converting driving force into electricity while the vehicle is decelerating or being driven downhill. This is
called regenerative charging.
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1-1 Q50 HYBRID IDENTIFICATION
1-1.1
Exterior and Engine Compartment TGAAYIA0008ZZ
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2-2 High-voltage-Related and 12-Volt-Related Component Locations and
Descriptions
NO
TE:
Components with white number in black background are high-voltage components. No. Component
LocationDescription
T

raction Motor
Inverter
Engine compartment
(right rear side)Converts the DC power stored in the high-
voltage battery to three-phase AC power and
controls motor torque (revolution) by regulating
the motor current. The inverter has a built in
high-voltage capacitor. 51 3 4
6
7 2
AAYIA0181ZZ
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No. Component
LocationDescription
T
raction Motor Built-into the transmission Converts three-phase alternating current (AC)
power to drive power (torque) which propels
the vehicle.
High-voltage
Battery
Trunk area (behind
rear seat back) The high-voltage battery stores and outputs
DC power (Maximum voltage 400V) needed to
propel the vehicle.
DC/DC Converter Trunk area (mounted to top of high-
voltage battery) The DC/DC converter reduces the voltage of
the high-voltage battery to provide power to
the 12-volt battery in order to operate the
vehicle’s electric components (headlights,
audio system, etc.) .
Service Plug Trunk area (below
parcel shelf; behind
access door in trim
panel) This is used to disable the high-voltage system.
12-volt Battery Trunk area (left side
behind trim panel) A lead-acid battery that supplies power to the
low voltage devices.
High-voltage
Harnesses Trunk area (on high-
voltage battery) ,
under floor pan,
engine compartment Orange-colored power cables carry high DC
voltage between each of the high-voltage
components.
Electric Air Condi-
tioner Compressor
Engine compartment
(front driver side)Air conditioner compressor
2-3 High-voltage Battery Pack Specifications High-voltage Battery Specifications
High-voltage

battery voltage 346V (400V max.)
Number of high-voltage battery modules in the pack 12 modules (96 cells)
High-voltage battery module voltage 28.8V each
High-voltage battery dimensions 29.63 x 17.81 x 14.85 in.
(752.5 x 452.4 x 377.1 mm)
High-voltage battery weight 108.05 lbs (49 kg)
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2-4 High-voltage Safety Measures
Circuit insulation
The high-voltage positive (+) and negative (-) circuits are insulated
from the metal chassis.
Reducing the risk of electrocution The high-voltage components and harnesses have insulated cases or orange-colored coverings which provide insulation and easy
identification.
The high-voltage battery case is electrically connected to the vehicle
ground. This connection helps protect the vehicle occupants and
emergency responders from high-voltage electrical shock.
Identification The high-voltage components are labeled “WARNING” similar to the
label shown below. All high-voltage harnesses are coated in orange.
2-4.1 Warning Labels
The following labels are applied to the air duct located in the engine compartment. WARNING/AVERTISSEMENT
To avoid serious injury, keep clear engine parts at all times. Engine ma\
y start at any time if the start switch and the the READY lamps
on the instrument panel are "ON". Make sure both lamps are "OFF" before \
working in the engine compartment. See Owners Manual.
P

our éviter des blessures graves, assurez-vous que les témoins START SWITCH et READY dans le tableau de bord sont éteints
(OFF) avant d'entreprendre tout travail à I'intérieur du compart\
iment moteur. Le moteur peut démarrer à tout moment si le contacte\
ur
d'allumage est à la position ON et que les témoins READY du tablea\
u de bord sont allumés. Assurez-vous que les deux
témoins sont éteints avant de travailler dans le compartiment mote\
ur. Reportez-vous au manuel du conducteur.
BW A R N I N G / A V E R T I S S E M E N T / A C H T U N G
Make sure READY lamp is "OFF" before working in the

engine compartment.
Assurez-vous que les témoin READY est "OFF" avant de travailler dans le compartiment du moteur.
Bitte gehen Sie sicher, dass die READY-Kontrolleuchte "AUS" ist, bevor Sie jegliche Arbeit
im Motorraum beginnen. D AAYIA0419ZZ
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Preparation Items
SpecificationPurpose
Solvent
resistant protection gloves
Solvent resistant protection shoes –To utilize in the event of a
high-voltage battery
electrolytic solution leak.
Absorbent pad The same pad used for
internal combustion engine
fluids can be used. To absorb any high-voltage
battery electrolytic solution
leakage.
Standard fire fighting equipment Standard fire fighting
equipment.
Depending on type of fire
(vehicle or battery) use
standard fire fighting
equipment (water or
extinguisher) . To extinguish a fire.
Insulated tape InsulatingTo cover any damaged
harnesses to protect from and
prevent electrical shock. Tape
should cover all bare or
damaged wire.
3-1.1 Personal Protective Equipment (PPE) Protective Wear Control
Perform an inspection of the Personal Protective Equipment (PPE) items before beginning work. Do not use
any damaged PPE items.
3-1.2 Daily Inspection
This inspection is performed before and after use. The worker who will be using the items should perform
the inspection and check for deterioration and damage. • Insulated rubber gloves should be inspected for scratches, holes and tears. (Visual check and airleakage test)
• Insulated safety boots should be inspected for holes, damage, nails, metal pieces, wear or other problems on the soles. (Visual check)
• Insulated rubber sheet should be inspected for tears. (Visual check)
3-1.3 Insulated Tools
When performing work at locations where high-voltage is applied (such as terminals) , use insulated tools
meeting 1,000V/300A specifications.
3-2 Indications the High-voltage System is ON
If the READY indicator is ON, the high-voltage system is active.
Before

disconnecting the 12-volt battery terminal, if necessary, lower the windows, unlock the doors, and
open the rear hatch as required. Once 12-volt battery is disconnected, power controls will not operate.
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3-6 Vehicle Fire
• Always utilize full Personal Protective Equipment (PPE) and self-contained breathing
apparatus during fire fighting operations. Smoke from a Q50 HYBRID vehicle fire is
similar to smoke from a conventional vehicle fire.
• In the case of extinguishing a fire with water, large amounts of water from a fire hydrant (if possible) must be used. DO NOT extinguish fire with a small amount of water. In the event of a small fire, a Type ABC fire extinguisher may be used for an electrical fire
caused

by wiring harnesses, electrical components, etc. or oil fire.
In case of vehicle fire, contact fire department immediately and extinguish the fire if possible. If you must
walk away from the vehicle, notify an appropriate responder or a rescue person of the fact that the vehicle is
a hybrid vehicle that contains a high-voltage system and warn all others.
3-7 High-voltage Battery Damage And Fluid Leaks The high-voltage battery contains electrolyte solution. To avoid exposure to electrolyte
solution

and serious personal injury, always wear appropriate solvent resistant Personal
Protective Equipment (PPE) and read the following precautions:
• Electrolyte solution is a skin irritant.
• Electrolyte solution is an eye irritant – If contact with eyes, rinse with plenty of water and see a doctor immediately.
• If electrolyte leak occurs, wear appropriate solvent resistant PPE and use a dry cloth to clean up the spilled electrolyte. Be sure to adequately ventilate the area.
• Electrolyte solution is highly flammable.
• Electrolyte liquid or fumes that have come into contact with water vapors in the air will create an oxidized substance. This substance may irritate skin and eyes. In these cases,
rinse with plenty of water and see a doctor immediately.
• Electrolyte fumes (when inhaled) can cause respiratory irritation and acute intoxication. Move to fresh air and wash mouth with water. See a doctor immediately.
In cases of battery case breach or electrolyte leakage, contact the fire department immediately. If you must
walk away from the vehicle, notify an appropriate responder of the fact that the vehicle is a hybrid vehicle
and contains a high-voltage system and warn all others.
High-voltage Battery Electrolyte Solution Characteristics: • Clear in color
• Sweet odor
• Similar viscosity to water
• Since the high-voltage battery is made up of many small sealed battery modules, electrolyte solutionleakage should be minimal.
NOTE:
Other fluids in the vehicle (such as engine oil, washer fluid, brake fluid, coolant, etc.) are
the same as those in a conventional vehicle.
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• Always connect positive (+) to positive (+) and negative (-) to body ground (for example,
as illustrated) , not to the 12-volt battery.
• Make sure the jumper cables do not touch moving parts in the engine compartment and that the cable clamps do not contact any other metal.
• If the hybrid system does not start right away, push the ignition switch to the OFF position and wait ten (10) seconds before trying again.
4. Start the engine of the booster vehicle (A) and let it run for a few minutes.
5. Start the hybrid system of the vehicle being jump started (B) .
6. After starting the hybrid system, carefully disconnect the negative cable and then the positive cable () .
7. Reinstall the fuse box cover.
NOTE:
If it is not possible to turn the hybrid system ON by following this procedure, it is
recommended you contact an INFINITI retailer immediately.
4-1.2 Shift Selector Lever Lock Release
If the 12-volt battery is low or discharged, the selector lever cannot be moved from the Park (P) position. If a
booster battery is not available, the selector lever lock can be manually released. To manually release the
selector lever lock, perform the following procedure: 1. Push the ignition switch to the LOCK or OFF position.
2. Apply the parking brake.
3. Remove the shift lock cover (A) using a suitable tool.
4. Push down the shift lock (B) as shown in the illustration.
5. Push the selector lever button (C) and move the selectorlever to the Neutral (N) position (D) while holding down
the shift lock. A
B C
D
AAYIA0256ZZ
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4-4 Jacking Up the Vehicle and Changing a Tire
The
Q50 is factory equipped with run-flat tires. It is not equipped with a jack or spare tire as standard
equipment. However, the following jacking instructions apply when using the optional Infiniti jack. Always follow these instructions when jacking up the vehicle and changing a tire:
•

Never change a tire when the vehicle is on a slope, ice or slippery areas. Jack must be on
level ground.
• Make sure the parking brake is securely applied and shift selector is in P (Park) position.
• Never get under the vehicle while it is supported only by the jack. If it is necessary to work under the vehicle, support it with safety stands.
• Use the correct jack-up points. Never use any other part of the vehicle for jack support.
• Never jack up the vehicle more than necessary.
• Never use blocks on or under the jack.
• Do not start or run the engine while vehicle is on the jack. It may cause the vehicle to move. This is especially true for vehicles with limited slip differentials.
• Do not allow passengers to stay in the vehicle while it is on the jack.
• Never run the engine with a wheel(s) off the ground. It may cause the vehicle to move.
• Be sure to block the wheel diagonally opposite the wheel being removed as the vehicle may move and result in personal injury.
Failure to follow these instructions can result in serious personal injury or death and/or
vehicle damage.
1. Place the jack directly under the jack-up point as illustrated so the top of the jack contacts thevehicle at the jack-up point. Align the jack head between the two notches in the front or the rear
as shown. Also fit the groove of the jack head between the notches as shown. The jack
should be used on level firm ground.
2. Loosen each wheel nut one or two turns by turning it counterclockwise with the wheel nut wrench. Do not remove the wheel nuts until the tire is off the ground. AAYIA0403ZZ
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