ECO mode INFINITI QX30 2017 Service Manual

SYSTEM UNIT
Liquid crystal display
SymptomPossible causePossible solution
The screen is too dark. The cabin temperature is too low. Wait until the cabin temperature becomes moderate.
Screen brightness is set to the maximum darkness. Adjust the brightness setting of the screen. Screen settingsearlier in this section
The screen is too bright. Screen brightness is set to the maximum brightness. Adjust the brightness setting of the screen.
Screen settingsearlier in this section
A small black spot or a small bright spot appears on the screen. This is a phenomenon typical to liquid crystal
displays. This is not a malfunction.
A dot or stripe pattern appears on the screen. Electromagnetic waves that are generated from neon billboards, high voltage electric power cables, hamradios or other radio devices equipped to other vehicles may adversely affect the screen. This is not a malfunction.
Image lag appears on the screen. Phenomenon typical of liquid crystal displays. This is not a malfunction.
Image motion displayed on the screen is slow. The cabin temperature is below 32
oF(0oC). Wait until the in-cabin temperature rises to above 32oF(0oC).
When looking at the screen from an angle, the screen lightens or darkens. This is a phenomenon typical to liquid crystal
displays. Adjust the brightness setting of the screen.
Screen settings earlier in this section
The screen turns blue or an error message is displayed on the display. The SD card is not inserted into the slot correctly. If the SD card containing map data is accidentally
removed, after re-inserting the SD card containing
map data into the slot, place the ignition switch in the OFF position and then back in the ON position again.
A system malfunction has occurred. It is recommended you contact an INFINITI retailer
for inspection.
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Compact Disc (CD) player
SymptomPossible cause Possible solution
Music cannot be played back. The disc is inserted upside down.Insert a CD with the label side facing up.
Moisture has accumulated inside the unit. Wait until the moisture evaporates. (approximately 1 hour)
The cabin temperature is too high. Wait until the cabin temperature becomes moderate.
The disc is scratched or dirty. Wipe off any dirt from the disc.
Scratched discs cannot be recovered. Replace the disc.
Depending on the condition in which they are stored, discs may become unreadable due to deterioration(for example, keeping the discs in the passenger compartment, etc.). Replace the disc with a deterioration-free disc. Do not
use a deteriorated disc. The label surface of the discmay crack or chip, and the layer of the label surface may eventually peel off.
Compressed audio files cannot be played back. If both music CD files (CD-DA data) and compressed audio files (MP3 data, etc.) are mixed on one disc, thecompressed audio files cannot be played back. Prepare a disc that contains compressed audio files
only.
The files are not named using characters that are compliant with the specifications. Use the character codes and the number of
characters that are compliant with the specifications for folder names and file names. In addition, always use “.MP3”, “.WMA”, “.mp3” or “.wma” file extensions.
It takes a long time before the music starts playing. The disc contains a large amount of data. Some time may be required to check the files. It is recommended that unnecessary folders or any filesother than compressed audio files should not be recorded on a disc.
The sound quality is poor. The disc is dirty.Wipe off any dirt from the disc.
4-126Display screen, heater and air conditioner, and audio system

SymptomPossible cause Possible solution
No sounds are played although the CD play time is displayed. The system is playing the first track of a mix mode
disc. (Mix mode is a format in which data except
music is recorded on the first track and music data is recorded on one other than the first track in a session.) Play music data in other tracks.
Music cuts off or skips. The combination of writing software and hardware
might not match; or the writing speed, writing depth,
writing width, etc. might not match the specifications. Create a disc using different writing speed settings,
etc.
The system skips the selected track and moves to the next track. A non-MP3/WMA file has been given an extension of
“.MP3”, “.WMA”, “.mp3” or “.wma”. Prepare MP3/WMA files.
Some of the file cannot be played due to copyright protection. Prepare playable files.
The tracks do not play back in the desired order. The folder locations on the disc are changed by the writing software while the files are written on thedisc. Check the settings of the writing software and create
a new disc.
Display screen, heater and air conditioner, and audio system4-127

iPod player
SymptomPossible cause Possible solution
The system does not recognize an iPod. The connector cable is not correctly connected or the iPod does not correctly operate.Connect the connector cable again. If the system
does not recognize the iPod after performing the procedure above, reset the iPod.
The iPod that is to be connected is not compatible with the system. Check the iPod model and firmware versions
available for the system.
The USB extension cable is not correctly connected. Do not use a USB extension cable.
The cable is rapidly connected to or disconnected from the USB connector. Slowly connect or disconnect the USB cable.
An iPod cannot be operated. The iPod is connected to the in-vehicle audio system
while headsets, etc. are connected to the iPod. Remove all equipment from the iPod after
disconnecting the iPod from the system, and then connect it to the system again.
The iPod is not operating normally. Disconnect and re-connect the iPod to the in-vehicle
audio system.
The system plays back an album/track that includes particular album art. Disconnect the iPod from the in-vehicle audio system
and then reset the iPod. Disable the album art and then re-connect the iPod to the system.
An iPod does not respond. There are too many tracks in a category. Decrease the number of tracks in a category (less
than 3,000 tracks).
The shuffle function is turned on. Turn off the shuffle function if many tracks are stored
on the iPod.
Music cannot be played back. The connector is not connected to the iPod. Firmly connect the connector until it clicks.
Music stops playing. The sound cuts off due to vibration resulting from the
iPod being in an unstable location. Place the iPod in a stable location where it does not
roll over.
The sound is distorted. The EQ (equalizer) function of the iPod is turned on. Turn off the EQ (equalizer) function.
The iPod battery requires more time than usual to charge. Charging the iPod battery may take longer while the
iPod is playing. If the iPod requires charging, it is recommended to
stop playback
4-128Display screen, heater and air conditioner, and audio system

Bluetooth® streaming audio
SymptomPossible cause Possible solution
Registration cannot be performed. The Bluetooth® audio device is not compatible with
the in-vehicle audio system. Check the Owner’s Manual for the Bluetooth® audio
device.
The PIN code is incorrect. Check the PIN code for the Bluetooth® audio device
that is to be registered.
Check that the PIN code for the Bluetooth® audio
device is consistent with that for the in-vehicle audio system.
Another Bluetooth® device is used in the vehicle. Turn off the other Bluetooth® device and wait until registration is completed.
Music cannot be played. The Bluetooth® audio device is not compatible with
the in-vehicle audio system. Check the Owner’s Manual for the Bluetooth® audio
device.
The system is not in the Bluetooth® audio mode. Push <AUDIO>to select the Bluetooth® audio mode.
The Bluetooth® adapter is turned off. Turn on the Bluetooth® adapter when it is used for a Bluetooth® audio device.
Music stops playing. The Bluetooth® audio device is not compatible with
the in-vehicle audio system. Visit www.infinitiusa.com/bluetooth/ to search for a
recommended Bluetooth® audio device.
A cellular phone is connected. This is not a malfunction.
The sound may cut off when a Bluetooth® audio device is operated. Push
<AUDIO> to select the Bluetooth® audio mode,
and then operate the device on the vehicle’s display screen.
Audio operation cannot be performed. A Bluetooth® audio device that does not support
audio operations is in use. This is not a malfunction.
Refer to the owner’s manual for the Bluetooth® audio device.
An error occurs when connecting to a Bluetooth® audio profile. Turn the power source of the Bluetooth® audio player
off and on, and then resume connection with the system.
4-130Display screen, heater and air conditioner, and audio system

BLUETOOTH® HANDS-FREE PHONE
SYSTEM
SymptomPossible cause Possible solution
A cellular phone cannot be registered. The cellular phone is not compatible with the in-vehicle hands-free phone system.Use a cellular phone compatible with the system. Visit the
website (www.infinitiusa/bluetooth) for model compatibility.
Registration of the cellular phone has been performed incorrectly. Check the registration procedure, and then register the
cellular phone again.
A cellular phone cannot be connected or
becomes disconnected after registration is complete. The Bluetooth® setting of the in-vehicle hands-free
phone system is turned off. Turn on the Bluetooth® setting of the system.
The Bluetooth® setting of the cellular phone is turned off. Turn on the Bluetooth® setting of the cellular phone.
The remaining battery level of the cellular phone is low. Charge the battery of the cellular phone.
The wireless Bluetooth® connection may be disrupted depending on the location of the cellular phone. Do not place the cellular phone in an area surrounded by
metal or far away from the in-vehicle hand-free phone
system. Do not place the cellular phone close to the seats or your body.
Registration of the cellular phone is not complete. Perform registration of the cellular phone.
A call to a particular phone number fails. If the system tries to make a call several times to the same phone number (for example: the party does notrespond to the call, the party is out of the network
service area, or the call is abandoned before the party responds), the system may reject a request to make a call to the phone number. Turn the cellular phone off and then on again to reset the
connection.
Display screen, heater and air conditioner, and audio system4-131

SymptomPossible cause Possible solution
The system does not recognize the connection
of a cellular phone and cannot receive or make a call. The cellular phone is not compatible with the
in-vehicle hands-free phone system. Use a cellular phone compatible with the system. Visit the
website (www.infinitiusa/bluetooth) for model compatibility.
The cellular phone is not connected. Check the registration procedure, and then register the
cellular phone again.
The phone operation is limited by the functions (such as dial lock, etc.) of the registered cellular phone. Remove any settings that are limiting use of the cellular
phone, and then perform registration again.
Registered voice tag is cut short. Speaking of the voice tag did not fit within the 5
second recording period after the beep. Speak the voice tag within 5 seconds after the beep.
The other party cannot hear your voice. The
other party can hear your voice, but it cracks or cuts out. The cellular phone is not connected.
Check the registration procedure, and then register the
cellular phone again.
The fan speed of the air conditioner is too fast. Decrease the fan speed of the air conditioner.
The ambient noise level is excessive. (For example: heavy rain, construction sites, inside a tunnel, oncoming vehicles, etc.) Close the windows to shut out ambient noise.
The noise generated by driving the vehicle is too loud. Reduce the vehicle speed, and then speak a command.
The incoming or outgoing voice level is too loud. Adjust the incoming or outgoing voice level properly.
The voice is cut out or noise is heard during a call. The wireless Bluetooth® connection may be disrupted
depending on the location of the cellular phone. Do not place the cellular phone in an area surrounded by
metal or far away from the in-vehicle hands-free phone
system. Do not place a cellular phone close to the seats or your body.
When a cellular phone is operated to make a call, the hands-free function is no longer available. Some models of a cellular phone do not switch to the
hands-free mode when they are operated to make a call. This is not a malfunction. Make a call again using the
hands-free function.
The other party’s voice cannot be heard. There is no ring tone. The volume level is set to the minimum.
Adjust the volume level.
A cellular phone is not connected. Check the registration procedure, and then register the
cellular phone again.
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The vehicle’s wheels have sensors fitted that
monitor the tire pressures in all four tires The
tire pressure monitor warns you if the pressure
drops in one or more of the tires The tire
pressure monitor only functions if the corre-
sponding sensors are fitted to all wheels.
Information on tire pressures is shown in the
vehicle information display. After a few minutes
of driving, the current tire pressure of each tire
is shown in the [Serv.] menu of the vehicle
information display.
WARNING
•Radio waves could adversely affect electri-
cal medical equipment. Those who use a
pacemake should contact their electrical
medical equipment manufacturer for the
pssible influences before use.
•If the low tire pressure warning light illumi-
nates or a tire pressure-related warning is
displayed by the vehicle information dis-
play while driving, avoid sudden steering
maneuvers or abrupt braking, reduce ve-
hicle speed, pull off the road to a safe loca-
tion and stop the vehicle as soon as pos-
sible. Driving with under-inflated tires may
permanently damage the tires and increase
the likelihood of tire failure. Serious vehicle
damage could occur and may lead to an ac-cident and could result in serious personal
injury. Check the tire pressure for all four
tires. Adjust the tire pressure to the recom-
mended COLD tire pressure shown on the
tire and loading information label to turn
the low tire pressure warning light OFF. If
you have a flat tire, replace it with a replace-
ment tire as soon as possible.
•If a replacement wheel is fitted without an
INFINITI TPMS Sensor, the TPMS will not
function and the low tire pressure warning
light will flash for approximately 1 minute.
The light will remain on after 1 minute. It is
recommended you contact an INFINITI re-
tailer as soon as possible for tire replace-
ment and/or system resetting.
•For models with run-flat tires, although you
can continue driving with a punctured run-
flat tire, remember that vehicle handling
stability is reduced, which could lead to an
accident and personal injury. Also, driving a
long distance at high speeds may damage
the tires.
– Do not drive at speeds above 50 MPH (80
km/h) and do not drive more than ap-
proximately 93 miles (150 km) with a
punctured run-flat tire. The actual dis-
tance the vehicle can be driven on a flat
NSD633
5-6Starting and driving

tire depends on outside temperature, ve-
hicle load, road conditions and other fac-
tors.
– If you detect any unusual sounds or vi-
brations while driving with a punctured
run-flat tire, pull off the road to a safe
location and stop the vehicle as soon as
possible. The tire may be seriously dam-
aged and need to be replaced.
•Replacing tires with those not originally
specified by INFINITI could affect the proper
operation of the TPMS.
•If you used Emergency Tire Sealant to repair
a minor tire puncture, the TPMS sensor
should be checked when repairing or re-
placing the tire (for models equipped with
the emergency tire puncture repair kit). It is
recommended you visit an INFINITI retailer
for this service.
•INFINITI recommends using only INFINITI
Genuine Emergency Tire Sealant provided
with your vehicle. Other tire sealants may
damage the valve stem seal which can
cause the tire to lose air pressure (for mod-
els equipped with the emergency tire punc-
ture repair kit).
CAUTION
•The TPMS may not function properly when
the wheels are equipped with snow chains
or the wheels are buried in snow.
•Do not place metalized film or any metal
parts (antenna, etc.) on the windows. This
may cause poor reception of the signals
from the tire pressure sensors, and the
TPMS will not function properly.
It is the driver’s responsibility to set the tire
pressure to the recommended cold tire pressure
suitable for the operating situation (see
Wheels and tires in the8. Do-it-yourself
section). Note that the correct tire pressure for
the current operating situation must first be
taught-in to the tire pressure monitor (see
Restarting TPMS later in this section).
If there is a substantial loss of pressure, the
warning threshold for the warning message is
aligned to the reference values taught-in. Re-
start the tire pressure monitor after adjusting to
the cold tire pressure. The current pressures are
saved as new reference values. This will ensure
that a warning message will only appear if the
tire pressure drops significantly. The tire pressure monitor does not warn you of
an incorrectly set tire pressure.
TPMS is not able to warn you of a sudden loss
of pressure, e. g. if the tire is penetrated by a
foreign object. In the event of a sudden loss of
pressure, bring the vehicle to a halt by braking
carefully. Avoid abrupt steering maneuvers.
TPMS has a yellow warning lamp in the combi-
nation meter for indicating a pressure loss or
malfunction. Depending on how the warning
lamp flashes or lights up, a tire pressure that is
too low or a malfunction in TPMS is indicated:
•If the warning lamp is lit continuously, the
tire pressure on one or more tires is signifi-
cantly too low. TPMS is not malfunctioning.
•If the warning lamp flashes for around a
minute and then remains lit constantly, the
TPMS is malfunctioning.
In addition to the warning lamp, a message
appears in the vehicle information display. Ob-
serve the information on display messages (see
Safety systems in the2. Instruments and
controls section
It may take up to ten minutes for a malfunction
of the tire pressure monitor to be indicated. A
malfunction will be indicated by the tire pres-
sure warning lamp flashing for approximately
one minute and then remaining lit. When the
Starting and driving5-7

3. Turn the key to the START position3in the
ignition lock and release it as soon as the
engine is running.
If the engine is very hard to start because it is
flooded, depress the accelerator pedal all the
way to the floor and hold it. Turn the ignition
switch to the START position to start cranking
the engine. After 5 or 6 seconds, stop cranking
by turning the ignition switch to OFF. After
cranking the engine, release the accelerator
pedal. Crank the engine with your foot off the
accelerator pedal by depressing the brake
pedal and turning the ignition switch to start
the engine. If the engine starts, but fails to run,
repeat the above procedure.CAUTION
Do not operate the starter for more than 15
seconds at a time. If the engine does not start,
turn the ignition key to the OFF position and
wait 10 seconds before cranking again, other-
wise the starter could be damaged.
4. Warm-up
Allow the engine to idle for at least 30
seconds after starting. Do not race the en-
gine while warming it up. Drive at moderate
speed for a short distance first, especially in
cold weather. In cold weather, keep the
engine running for a minimum of2-3
minutes before shutting it off. Starting and
stopping the engine over a short period of
time may make the vehicle more difficult to
start.
5. To stop the engine, Shift the transmission to position P (Park) by pressing the <P> button.
and turn the ignition switch to the OFF
position. NOTE
Care should be taken to avoid situations that can
lead to potential battery discharge and potential
no-start conditions such as:
•Installation or extended use of electronic
accessories that consume battery power
when the engine is not running (Phone char-
gers, GPS, DVD players, etc.)
•Vehicle is not driven regularly and/or only
driven short distances. In these cases, the
battery may need to be charged to maintain
battery health.
Starting and driving5-17