run flat INFINITI QX80 2014 Warranty Information Booklet
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ELIGIBILITY
You are eligible for the benefits of this limited warranty if
you are the owner or authorized agent of the owner of
new Dunlop Self-Supporting Technology (DSST) tires.
The tires must bear legible Department of Transporta-
tion prescribed tire identification numbers and have
been used only on the vehicle on which they were origi-
nally installed according to the vehicle manufacturer’s
or Dunlop’s recommendations.
COVERAGE
FREE REPLACEMENT
Any new Dunlop Self-Supporting Technology tire re-
moved from service due to a covered warranty condition
or rendered not repairable due to a road hazard injury
during the first 2/32” treadwear or 12 months from date
of purchase, whichever occurs first, will be replaced at
no charge. Mounting and balancing are included. Re-
pairable punctures will also be repaired at no charge
during this period. (Without proof of purchase, date of
manufacture will be used to determine eligibility.)
PRORATED ADJUSTMENT
A tire not eligible for no-charge replacement that is
removed from service due to a covered warranty condi-
tion or rendered not repairable due to a road hazard
injury will be replaced on a prorated basis. Replacement
price will be calculated by multiplying the tire’s adver-
tised Retailer selling price at the time of adjustment by
the percentage of usable original tread that has been
worn off. You pay for mounting, balancing and any other
applicable taxes and government-mandated charges,
and the cost of puncture repair, if applicable.
ADDITIONAL PROVISIONS
A tire has delivered its full original tread life and the
coverage of this warranty ends when the tread wear
indicators become visible, or six (6) years from the date
of original tire manufacture ornew tire purchase date,
whichever occurs first (Without proof of purchase, date
of manufacture will be used to determine eligibility.)
To maintain the maximum speed capability and perfor-
mance of your vehicle, any Dunlop® DSST® tire should
be replaced with another Dunlop DSST tire of identical
size and speed rating. If tires with different speed rat-
ings are installed on a vehicle, they should be installed
with like pairs on the same axle. The speed capability of
the vehicle will become limited to that of the lowest
speed rated tires. It is also recommended that the lower
speed rated tires be placed on the front axle regardless
of which axle is driven to help prevent potential over-
steer.
Any replacement tire provided pursuant to this warranty
will be covered by the Dunlop warranty applicable to
that tire in effect at the time of replacement.
LIMITATIONS
This limited warranty is applicable only in the United
States and Canada. No Representative, Retailer or Ser-
vicing Facility has authority to make any representation,
promise, or agreement on behalf of Goodyear Dunlop
Tire North America Ltd. (GDTNA), except as stated
herein.
WHAT IS NOT COVERED BY THIS WARRANTY
In addition, this limited warranty does not cover the
following:
●GDTNA does not warrant or give credit in any adjust-
ment transaction for any kind of material added to a
tire (e.g., tire fillers, sealants, balancing substances)
after the tire leaves a factory producing Dunlop tires,
nor will it adjust any tire that has failed as a result of
adding such material.
●Tires submitted for ride disturbance that are worn
beyond the first (1/32”) tread depth or 6 months
from date of new vehicle purchase.
●Tires not serviceable because of deterioration result-
ing from operation at low or zero inflation pressure.
●Irregular wear or damage due to mechanical condition
of the vehicle, improper inflation, overloading, high
speed spin-up, misapplication, misuse, negligence,
racing, use of tire chains, improper mounting or de-
mounting, improper repair, wreck, collision or fire.
●Tires removed from service due to improper repairs.
●Any tire that, after leaving a factory producing Dunlop
tires, has been intentionally altered to change its
appearance (e.g., white inlay on a black tire or re-
grooved).
●Tires with weather-cracking that were purchased
more than four (4) years prior to presentation for
adjustment or, if purchase date cannot be verified,
manufactured more than four (4) years prior to pre-
sentation for adjustment.
●Loss of time, inconvenience, loss of vehicle use, in-
cidental or consequential damages.
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DUNLOP RUN-FLAT TIRE LIMITED WARRANTY37
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LEGAL RIGHTS
GDTNA disclaims any liability for incidental or conse-
quential damages to the extent permitted by law. Some
states and provinces do not permit the exclusion or
limitation of incidental or consequential damages, so
this limitation or exclusion may not apply to you.
Any tire, no matter how well constructed, may fail in
service or otherwise become unserviceable due to con-
ditions beyond the control of the manufacturer. This
warranty is not intended as a representation that a tire
failure cannot occur.
This warranty gives you specific legal rights, and you
may also have other rights that vary from state to state
and in Canada from province to province.
DISCLAIMER: THIS WARRANTY IS IN LIEU OF, AND
GOODYEAR HEREBY DISCLAIMS, ANY AND ALL OTHER
WARRANTIES AND REPRESENTATIONS, EXPRESS OR IM-
PLIED, INCLUDING WITHOUT LIMITATION ANY WAR-
RANTY OF MERCHANTABILITY OR FITNESS FOR A PAR-
TICULAR PURPOSE, AND NO OTHER WARRANTY OR
REPRESENTATION OF ANY KIND IS MADE BY GOODYEAR
OR SHALL BE IMPLIED BY LAW.
LIMITATIONS OF DAMAGES: IN NO EVENT AND UNDER
NO CIRCUMSTANCE SHALL GOODYEAR BE LIABLE TO
THE BUYER FOR ANY INDIRECT, SPECIAL, INCIDENTAL,
CONSEQUENTIAL, LOST PROFIT, LOSS OF BUSINESS,
LOSS OF GOODWILL OR REPUTATION, PUNITIVE OR
OTHER DAMAGE, COST (INCLUDING FOR REPLACEMENT
TRANSPORTATION), EXPENSE OR LOSS OF ANY KIND.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMI-
TATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES,
SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT
APPLY TO YOU.
OWNER’S OBLIGATIONS
You must present the tire to be adjusted to an autho-
rized Dunlop DSST service facility. Tires replaced on an
adjustmentbasis become the property of Goodyear
Dunlop Tire North America Ltd. (GDTNA).
You must pay for taxes and any additional services you
order at the time of adjustment.
No claim will be recognized unless submitted on a
GDTNA approved claim form (supplied by a Dunlop Re-
tailer) completely filled out, signed by you and where
you, the owner or your authorized agent presented the
tire for adjustment.WARNING
Property damage, serious injury or death may result
from:
●TIRE FAILURE DUE TO UNDERINFLATION/
OVER-LOADING/MISAPPLICATION.
Follow the vehicle Owner’s Manual or tire placard
in vehicle.
●TIRE FAILURE DUE TO IMPACT DAMAGE/
IMPROPER MAINTENANCE.
Tires should be inspected regularly by a qualified
technician for signs of damage, such as punctures
or impacts.
●TIRE FAILURE DUE TO IMPROPER REPAIRS.
See Rubber Manufacturer’s Association (RMA)
established repair procedures at www.rma.org
and/or go to www.goodyear.com for information
on proper repair procedures.
●EXPLOSION OF TIRE/RIM ASSEMBLY DUE TO
IMPROPER MOUNTING.
Only specially-trained persons should mount
tires. When mounting tires, use safety cage and
clip-on extension air hose to inflate.
●FAILURE TO MOUNT RADIAL TIRES ON APPROVED
RIMS.
●FAILURE TO DEFLATE SINGLE OR DUAL ASSEM-
BLIES COMPLETELY BEFORE DEMOUNTING.
●TIRE SPINNING.
On slippery surfaces such as snow, mud, ice, etc.,
do not spin tires in excess of 35 mph (55 kph), as
indicated on the speedometer.
●EXCESSIVE WHEEL SPINNING.
This can also result in tire disintegration or axle
failure.
(Continued on next page)
38DUNLOP RUN-FLAT TIRE LIMITED WARRANTY
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OWNER’S MANUAL
IMPORTANT SAFETY INFORMATION
OPERATIONAL WARNING
The information contained in this Owner’s Manual and
Limited Warranty Brochure applies only to the Original
Equipment tires supplied with your vehicle.
In order for Dunlop®Self-Supporting Technology
(DSST®) tires to obtain the performance criteria stated
within this Owner’s Manual and Limited Warranty, DSST
tires must be used with parts authorized by your Origi-
nal Equipment Vehicle Manufacturer, such as wheels
and tire pressure monitoring systems.
TIRE PRESSURE MONITORING SYSTEM
The Dunlop DSST tire is a high-performance tire with a
remarkable feature: It can operate for limited distances,
with very low or even no inflation pressure (refer to your
vehicle Owner’s Manual for these limitations). This is an
important benefit, especially if inflation loss occurs at a
location where immediately stopping your vehicle could
be hazardous.
Because these tires ride well even without air pressure,
your vehicle is equipped with a system to alert you when
a tire has low or no air pressure.
MONITORING SYSTEM ALERT
Refer to your vehicle Owner’s Manual for more informa-
tion on what to do if the tire pressure monitoring system
activates.
WARNING
If the tire pressure monitoring system signals an
alert, follow these safety precautions to prevent a
loss of vehicle control that could result in serious
personal injury or death:
●Slow your speed as much as possible. Do not ex-
ceed 50 mph (80 km/h).
●Avoid hard cornering, hard braking and severe
handling maneuvers.
●Avoid potholes and other road hazards.
Remember that when your tires have lost air
pressure, your vehicle’s handling capability is
reduced, particularly during severe maneuvers.
TO PROLONG TIRE LIFE DURING A SYSTEM ALERT
The DSST tire can be driven at low or zero air pressure
(refer to your vehicle Owner’s Manual for the limita-
tions). However, the tire may have to be replaced if
driven under such applications. To help prolong the life
of a tire operating under low-inflation conditions, drive
at a speed as far below 50 mph (80 km/h) as possible.
Also, drive the shortest distance possible before obtain-
ing tire service. Taking these precautions will increase
the chance that your tire will be repairable.
SERVICE AFTER A SYSTEM ALERT
To obtain service after an alert, from the tire pressure
monitoring system, contact your authorized Dunlop
DSST service facility. Trained service personnel will in-
spect your tires to determine if they are in need of repair
or replacement.
To locate your nearest authorized Dunlop DSST service
facility, call 1-800-786-3528.
TIRE CARE AND MAINTENANCE
WARNING
Because of the unique characteristics of Dunlop
DSST tires, the wheels on which they are mounted
and your vehicle’s tire pressure monitoring system,
all tire service work other than routine inflation
maintenance and external inspection must be per-
formed by service personnel at an authorized Dun-
lop DSST service facility.
Do not attempt to mount or dismount extended mo-
bility tires yourself; serious injury or death could
result. Only specially trained persons should mount,
dismount and repair DSST tires.
While most tire maintenance must be performed by an
authorized Dunlop DSST service facility, as noted
above, there are a few basictire care items you can and
should perform yourself.These are described below.
TIRE INFLATION
Underinflation is the leading cause of tire failure. It
reduces tire load capacity and allows excessive sidewall
flexing, resulting in high heat generation. Maintaining
proper inflation pressure is the single most important
thing you can do to promote tire performance and maxi-
mize tread life.
Check inflation pressures at least once a month and
before long trips. Use an accurate tire pressure gauge.
Always check pressures when the tires are cold (when
the vehicle has been driven less than one mile). If you
must check inflation when the tires are hot, add 4 psi
(27 kPa) to the recommended cold inflation pressure.
(Continued on next page)
DUNLOP RUN-FLAT TIRE LIMITED WARRANTY39
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Consult your vehicle Owner’s Manual or the tire placard
on the driver’s door edge for the recommended inflation
pressure for your tires.
TREADWEAR INSPECTION
Inspect your tires regularly (for example, each time in-
flation is checked) for sufficient depth in the tread
grooves. This can be done visually very quickly because
your tires feature treadwear indicators (raised areas in
the bottoms of the grooves) at several locations around
the tire. When the tread material has worn down to
these indicators, 2/32nds of an inch of tread groove
depth remains and the tire must be replaced. Any signs
of uneven or irregular wear may indicate the need for a
vehicle alignment or vehicle suspension service.
TIRE/WHEEL DAMAGE INSPECTION
Inspect your tires for signs of damage to the tread or
sidewalls. Foreign objects embedded in the tread, torn
or missing chunks of rubber in the tread or sidewall may
indicate a potential problem.
At the same time, examine your wheels for signs of
damage or abuse. A bent, dented or cracked wheel
should be replaced and the tire mounted on it should be
inspected thoroughly for damage.
TIRE REPAIR
Like any other Dunlop speed-rated high performance
tire, the Dunlop DSST tire may be repaired to correct a
nail-hole puncture in the tread, but proper materials and
procedures must be used. Contact an authorized Dun-
lop DSST service facility for information on proper re-
pairs.
WARNING
Serious injury or death may result from:
●Tire failure due to underinflation or overloading.
Consult your vehicle Owner’s Manual or the tire
placard on the driver’s door edge for your vehi-
cle’s tire inflation and load specifications.
●Tire failure caused by excessive operation at low
or zero inflation pressure.
●Explosion of the tire/rim assembly due to im-
proper mounting. Only specially trained persons
should mount tires. More than 40 psi (270kPa)
may be required to seat beads. A safety cage and
clip-on extension air hose must be used if more
than 40 psi (270kPa) is needed to seat beads.
WARNING
On slippery surfaces such as snow, mud and ice,
never spin tires in excess of 35 mph (55km/h) as
indicated on the speedometer. Severe damage –
including tire disintegration and axle failure – may
result from excessive wheel spinning, and could
cause serious personal injury.
WARNINGDunlop DSST tires are designed for use only on certain
original equipment wheels supplied with a properly
operating low tire inflation pressure monitoring
system. If applied to a vehicle other than a so-
equipped vehicle, the tires may fail when operated in
an underinflated condition, which could result in loss
of vehicle control and possible serious injury or death.
Application of these tires to a vehicle not equipped
with specified original equipment wheels and an op-
erational low tire inflation pressure monitoring system
constitutes improper and unsafe use of this product.
For assistance inlocating the nearestDunlop DSST Ser-
vice Center, call the Dunlop DSST Service Locator hotline
at (800)-786-3528.
For assistance inlocating the nearestDunlop Retailer,
look in the Yellow Pages under Tire Retailers.
If additionalassistance is required:
In the United States:
Call (800)321-2136, or write:
Dunlop Consumer Relations Department
Dept. 728
1144 East Market Street
Akron, OH 44316-0001
In Canada:
Call (800)387-3288, or write:
Dunlop Consumer Relations Department
450 Kipling Avenue
Toronto, Ontario M8Z 5E1
Dunlop brand tires are serviced by The Goodyear Tire &
Rubber Company and Goodyear Canada, Inc. through
authorized Dunlop outlets.
40DUNLOP RUN-FLAT TIRE LIMITED WARRANTY
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HAZARDS
Objects in the road that threaten a tire should be safely
avoided. These objects arepotholes, glass,metal,
rocks, wood debris and the like. Unavoidable contact
should prompt a thorough tire inspection.
You may not always recall hitting an object that can
damage or injure your tires. If while driving your vehicle
experiences any unusual vibrations, ride disturbance or
noise and/or you suspect that possible damage to the
tires or vehicle has occurred, DO NOT JAM OR LOCK YOUR
BRAKES! Rather reduce your speed and drive with cau-
tion until you can safely pull off the road. Stop and
inspect the tires. If the tire is underinflated or damaged,
deflate, remove the tire and rim assembly and replace it
with your spare. If you cannot detect a cause, have the
vehicle towed to the nearest vehicle or tire retailer to
have the vehicle inspected.
REPAIRING, MOUNTING AND DEMOUNTING
OF TIRES
Do not attempt to repair, mount or demount a tire your-
self.Tire changing can be dangerous and must be done
by professionally trained persons using proper tools
and procedures as specified by the Rubber Manufactur-
ers Association (RMA).Follow these mounting recom-
mendations.Your tires should be mounted on wheels of
correct size and type and which are in good, clean con-
dition. Bent, chipped or rusted wheels may cause tire
damage. The inside of the tire must be free from foreign
materials.Have your retailer check the wheels before
mounting new tires.Mismatched tires and rims can
explode during mounting. Also, mismatched tires and
rims can result in dangerous tire failure on the road. If atire is mounted by error on the wrong-sized rim, do not
remount it on the proper rim - scrap it. It may be dam-
aged internally (which is not externally visible) by being
dangerously stretched and could fail on the highway.
Old valves may leak. When new tubeless tires are
mounted, have new valves of the correct type installed.
Tubeless tires must be mounted only on wheels de-
signed for tubeless tires, i.e., wheels which have safety
humps or ledges.
Never perform a temporary repair, use an innertube or
inject sealant as a permanent substitute for a proper
repair. Only qualified persons should repair tires.
Be sure that all your valves have suitable valve caps.
This will keep valve cores clean and clear and guard
against leakage.
REPAIRS - WHENEVER POSSIBLE, SEE A TIRE RETAILER
AT ONCE.Some tire manufacturers do not warrant any
inspection or repair process. The repair is entirely the
responsibility of the repairer.Punctures in the tread of a
passenger tire which do not exceed 1/4 of an inch
(6mm) in diameter can usually be repaired by following
the Rubber Manufacturer’s Association (RMA)Passen-
ger and Light Truck Repair procedures.Contact the
manufacturer of your tires for its position and assistance
as to the acceptable location for a proper repair and the
repair of speed rated tires.Do not use plug repairs. They
may cause further damage to the tire. They are not
always air tight and the plug may fail.Do not exceed
posted speed limits on any repaired tire. Certain tire
manufacturers speed ratings are voided if the tire is
repaired.Although a tire was properly repaired, internal structural
damage resulting from the puncture may have occurred.
Sometime later the damage may cause the tire to be
removed from service.
If the tire has a puncture in the tread which exceeds
1/4 inch (6mm), the tire must be replaced. If any tire has
sustained a puncture, have the tire inspected internally
by a tire retailer for possible damage that may have
occurred.
Improper mounting and inflation procedures can cause
an explosion of the tire/rim assembly. Only specially
trained persons should perform these tasks. Contact
your tire store or retailer for assistance.
CAUTION - Never, under any circumstance, introduce a
flammable substance into a tire.
WHEEL ALIGNMENT AND BALANCING
Wheel alignment and balancing are important for safety
and maximum mileage from your tires. Check how your
tires are wearing at least once a month. If your tires are
wearing unevenly, such as the inside shoulder of the tire
wearing faster than the rest of the tread, or if you detect
excessive vibration, your vehicle may be out of align-
ment or balance. These conditions not only shorten the
life of your tires, but adversely affect the handling char-
acteristics of your vehicle which could be dangerous. If
you detect irregular wear or vibration, have your align-
ment and balance checked immediately. Tires which
have been run underinflated will show more wear on the
shoulders than in the center of the tread.
(Continued on next page)* Provided by and published at the requestof the tire manufacturers/warrantors.
48IMPORTANT TIRE SAFETY INFORMATION1
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TRAILER TOWING
If you anticipate towing a trailer, you should see a tire
retailer for advice concerning the correct size of tire and
pressure. Tire size and pressure will depend on the type
and size of the trailer and hitch utilized, but in no case
must the maximum cold inflation pressure or the tire
load rating be exceeded. Check the tire decal and your
Owner’s Manual for further recommendations on trailer
towing.
TIRE ALTERATIONS
Do not perform any alterations on your tires. Alterations
may prevent proper performance, leading to tire dam-
age, which can result in an accident. Tires which be-
come unserviceable due to alterations such as truing,
whitewall inlays, addition of balancing or sealant liq-
uids, may be excluded from warranty coverage. Consult
your tire warranty.
HIGH PRESSURE TEMPORARY SPARE TIRES
1) The high-pressure spare tire in your Infiniti ve-
hicle is designed for temporary use only and
must not be used continually as a regular tire.
The standard tire should be repaired and/or
replaced as soon as possible.
2) Avoid driving over obstacles that may damage
the tire through impact or cutting, such as
potholes, glass,metal, etc.
3) Speed must not exceed 50MPH (80km/h) for
non-speed-rated temporary spare tires.4) Temporary spare tires have a limited treadlife
which can vary depending on road conditions
and your driving habits. The spare tire should
be returned to the trunk as soon as the stan-
dard tire can be repaired or replaced.
5) Because the high-pressure spare tire was spe-
cifically designed for your car, it should not be
used on any other vehicle.
6) Do not use snow chains on your high-pressure
spare. This could cause damage to your
vehicle.
7) Check the tire’s cold inflation pressure monthly
and maintain at 60psi (4.2kg/cm2) even when
not in use.
8) The high-pressure spare tire should not be
used with any other rim nor should standard
tires, wheel covers, or trim rings be used on the
high-pressure spare tire rim which was origi-
nally installed.
9) When the tread wear indicator appears on the
tire, replace it only with the same type spare
tire.
10) Do not enter an automatic carwash with a tem-
porary spare tire fitted.
11) Do not make a sharp turn or apply the brakes
suddenly when driving on a high-pressure tem-
porary spare.
Note:When using any temporary type spare
tire, be sure to follow the vehicle Own-
er’s Manual instructions.
TIRE STORAGE
All tires should be stored in a cool dry place indoors so
that there is no danger of water collecting inside them.
When tires are stored they should be stored in a cool
place away from sources of heat and ozone such as hot
pipes and electric generators. Be sure that surfaces on
which tires are stored are clean and free from grease,
gasoline or other substances which could deteriorate
the rubber. (Tires exposed tothese materials during
storage or driving could be subject to sudden failure.)
To Avoid Damage to your Tires and Possible Accident:●Check tire pressure at least once a month when
tires are cold and before long trips.
●Do not underinflate/overinflate.
●Do not overload.
●Drive at moderate speeds, observe legal limits.
●Avoid driving over potholes, obstacles, curbs or
edges of pavement.
●Avoid excessive wheel spinning.
●If you see any damage to a tire, replace with spare
and see the tire manufacturer’s retailer or your
Infiniti retailer .
For further information, the Consumer Tire Guide on
passenger tire care, safetyand mileage performance is
available in the United States by writing the Tire Indus-
try Safety Council, Box 1801, Washington, D.C. 20013.
50IMPORTANT TIRE SAFETY INFORMATION1