maintenance INFINITI QX80 2019 Warranty Information Booklet
Page 38 of 60
35
In order for Goodyear Run-Flat (Extended 
Mobility Technology [EMT], RunOnFlat [ROF]) 
or Dunlop Run-Flat (Dunlop Self- Supporting 
Technology [DSST]) tires to obtain the 
performance criteria stated within this Limited 
Warranty, Goodyear or Dunlop Run- Flat tires 
must use specific parts, such as a low tire 
pressure monitoring system authorized by the 
Original Equipment vehicle manufacturer. 
RUN-FLAT TIRE FEATURE: The Goodyear or Dunlop Run-Flat tire is a high 
performance tire with a remarkable feature: 
It can operate for limited distances with very 
low or even no inflation pressure (refer to your 
Vehicle Owner’s Manual for these limitations). 
This is an important benefit, especially if 
inflation loss occurs at a location where 
immediately stopping your vehicle could be 
hazardous. 
TIRE PRESSURE MONITORING 
SYSTEM ALERT 
Refer to your vehicle Owner’s Manual for more 
information on what to do if the tire pressure 
warning system activates.
WARNING 
If the tire pressure-monitoring system signals 
an alert, follow these safety precautions to 
prevent a loss of vehicle control that could 
result in serious personal injury or death:
•• Slow your speed. Do not exceed 50 mph (80 kph). 
•• Avoid hard cornering, hard braking and severe handling maneuvers. 
•• Avoid potholes and other road hazards. 
Remember that when your tires have lost air 
pressure, your vehicle’s handling capability is 
reduced, particularly during severe maneuvers. 
TO PROLONG TIRE LIFE DURING A 
SYSTEM ALERT 
The Goodyear or Dunlop Run-Flat tire can be 
driven at low or zero air pressure (refer to your 
vehicle Owner’s Manual for these limitations). 
To help prolong the life of a tire operating 
under low-inflation conditions, drive at a speed 
as far below 50 mph (80 kph) as possible. Also, 
drive the shortest distance possible before 
obtaining tire service. Taking these precautions 
will increase the chance that your tire will be 
repairable. 
SERVICE AFTER A SYSTEM ALERT To obtain service after operating under low-
inflation conditions, contact your Goodyear or 
Dunlop Run-Flat service facility. Trained service 
personnel will inspect your tires to determine 
if they are in need of repair or replacement. 
To locate the nearest authorized Goodyear or 
Dunlop Run-Flat service facility, call 1-800- 
GOODYEAR (1-800-466-3932). 
WARNING
Because of the unique characteristics of 
Run-Flat tires, the wheels on which they 
are mounted and your vehicle’s tire pressure 
monitoring system, all tire service work other 
than routine inflation maintenance and 
external inspections must be performed by 
service personnel at a Goodyear or Dunlop  Run-Flat service facility. Do not attempt to 
mount or demount Run-Flat tires yourself; 
serious injury or death could result. Only 
specially trained persons should mount, 
demount and repair Run-Flat tires, and more 
than 40 psi (270 kPa) may be required to seat 
beads. A safety cage and clip-on extension 
air hose must be used if more than 40 psi 
(270kPa) is needed to seat beads. 
TIRE REPAIR Like any other Goodyear or Dunlop speed-
rated, high performance tire, the Goodyear 
or Dunlop Run-Flat tire may be repaired to 
correct a puncture in the tread, but PROPER 
MATERIALS AND PROCEDURES MUST BE 
USED. Contact a Goodyear or Dunlop Run-
Flat service facility for information on proper 
repairs. For the location of the nearest facility, 
call 1-800-GOODYEAR (1-800-466-3932). 
WARNING 
Goodyear and Dunlop Run-Flat tires are 
designed for use only on certain original 
equipment wheels supplied with a properly 
operating low tire pressure-monitoring system. 
If applied to a vehicle without a properly 
operating low tire pressure-monitoring 
system, the tires may fail when operated in 
an underinflated condition, resulting in loss of 
vehicle control and possible serious injury or 
death. Application of these tires to a vehicle 
not equipped with specified operational low 
tire pressure monitoring system constitutes 
improper and unsafe use of this product.
GOODYEAR/DUNLOP TIRE LIMITED WARRANTY 
Page 39 of 60
36
WHO IS COVERED 
The original owner of a Michelin Passenger or 
Light Truck tire which bears the Michelin name 
and complete DOT identification number. 
WHAT IS COVERED AND FOR HOW 
LONG 
Michelin Passenger and Light Truck tires, used 
in normal service on the vehicle on which they 
were originally fitted and in accordance with 
the maintenance recommendations and safety 
warnings contained in the Owner’s Manual 
and in the Important Tire Safety Information 
Section of this booklet, are covered by this 
warranty against defects in workmanship 
and material for the life of the original usable 
tread, or 6 years from the date of purchase, 
whichever comes first. At that time, all 
warranties, express or implied, are terminated. 
The usable tread is the original tread down 
to the level of the tread wear indicators 
- 2/32nds of an inch (1.6mm) of tread 
remaining. Date of purchase is documented by 
new vehicle registration or tire sales invoice. If 
no proof of purchase, coverage will be based 
on date of manufacture.
WHAT IS NOT COVERED
Tires which become unserviceable due to:
•• Road hazard injury (e.g., a cut, snag, bruise, impact damage, puncture, whether 
repairable or not); 
•• Incorrect mounting of the tire, tire/wheel imbalance, or improper repair; 
•• Underinflation, overinflation, improper maintenance or other abuse; 
•• Mechanical irregularity in the vehicle such as wheel misalignment resulting in uneven or 
rapid wear; 
•• Accident, fire, chemical corrosion, tire alteration, or vandalism; 
•• Ozone or weather cracking.
WHAT MICHELIN WILL DO 
PASSENGER AND LIGHT 
TRUCK TIRES A tire which becomes unserviceable due to 
a condition covered by this warranty will be 
replaced with a comparable new Michelin 
tire, free of charge, when 2/32nds of an inch 
(1.6mm) or less of the original tread is worn, 
(or 25% or less, whichever is most beneficial to 
the user) and within 12 months of the date of 
purchase. Mounting and balancing of tires is 
included. The cost of any other service charges 
or applicable taxes are payable by the user. 
When more than 2/32nds of an inch of 
original tread has been worn (or more than 
25%, whichever is most beneficial to the user) 
or after 12 months from date of purchase, the 
user must pay the cost of a comparable new 
Michelin passenger or light truck replacement 
tire on a pro-rata basis. The retailer shall 
determine the charge by multiplying the 
percentage of the original usable tread  worn by the current actual selling price at 
the adjustment location or the price on the 
current Michelin Base Price List, whichever is 
lower. This List is based on a predetermined 
price intended to fairly represent the actual 
selling price of the tire. The cost of mounting, 
balancing and any other service charges or 
applicable taxes are payable by the user.
WHAT THE CONSUMER MUST DO
When making a claim under the terms of this 
warranty, the consumer must present the tire 
to an authorized Michelin Retailer. To locate 
an Authorized Tire Retailer, check the yellow 
pages under “Tire Retailers - Retail.” The vehicle 
on which the tire was used should be available 
for inspection. 
It is essential that you read and understand the 
safety and maintenance recommendations (see 
Safety Maintenance Information) for your tires.
CONDITIONS AND EXCLUSIONS 
THIS WARRANTY DOES NOT PROVIDE 
COMPENSATION FOR LOSS OF TIME, LOSS 
OF USE OF VEHICLE, INCONVENIENCE 
OR CONSEQUENTIAL DAMAGE. TIRES 
PRESENTED FOR CLAIM REMAIN THE 
PROPERTY OF THE CONSUMER AND 
MICHELIN ACCEPTS NO RESPONSIBILITY 
FOR LOSS OF, OR DAMAGE TO, TIRES 
WHICH ARE IN THE CUSTODY OR 
CONTROL OF A MICHELIN TIRE RETAILER 
FOR THE PURPOSES OF INSPECTION FOR
MICHELIN PASSENGER AND LIGHT TRUCK TIRE LIMITED WARRANTY
(Continued on next page) 
Page 40 of 60
37MICHELIN PASSENGER AND LIGHT TRUCK TIRE LIMITED WARRANTY
WARRANTY ADJUSTMENT. IN THE EVENT 
OF A DISPUTED CLAIM, THE CONSUMER 
MUST MAKE THE TIRE AVAILABLE FOR 
FURTHER INSPECTION.
NO MICHELIN REPRESENTATIVE, 
EMPLOYEE OR RETAILER HAS THE 
AUTHORITY TO MAKE OR IMPLY ANY 
REPRESENTATION, PROMISE OR 
AGREEMENT, WHICH IN ANY WAY VARIES 
THE TERMS OF THIS WARRANTY. 
THIS WARRANTY APPLIES ONLY IN THE 
UNITED STATES AND CANADA. 
CONSUMER RIGHTS 
THIS WARRANTY GIVES YOU SPECIFIC 
LEGAL RIGHTS, AND YOU MAY ALSO HAVE 
OTHER RIGHTS WHICH VARY FROM STATE 
TO STATE AND PROVINCE TO PROVINCE.
SAFETY MAINTENANCE 
INFORMATION
Read your vehicle Owner’s Manual, the 
information on the sidewall of your tires, 
the vehicle tire information placard and the 
Important Tire Safety Information section 
of this booklet for essential safety and 
maintenance information.
THE WARRANTOR 
The warrantor of Michelin Tires is Michelin 
North America, Inc. 1 Parkway South, P.O. Box 
19001, Greenville, South Carolina 29602-
9001. For Client Assistance:
1-800-TIRE HELP (800- 847-3435) - U. S. 
1-800-461-8473 - Canada (outside Quebec) 
1-800-565-7638 - Canada (Quebec)
DANGER
Disregarding any of the safety precautions 
and instructions contained in the Owner’s 
Manual or the Important Tire Safety 
Information in this booklet may result in tire 
failure or explosion causing serious personal 
injury or death. 
Page 42 of 60
39CONTINENTAL/GENERAL TIRE LIMITED WARRANTY
Serva-Spare Tires
After the “Free Replacement Policy” expires 
(set forth in section 2A), no adjustment will be 
made.
3.  HOW A PRO RATA PRICE IS CALCULATED 
The replacement tire price will be determined 
by multiplying the percentage of the usable 
tread worn by the Retailer’s Selling Price 
(excluding all applicable taxes) at the time of 
the adjustment or the Continental/General 
brand current published Adjustment Base 
Price, whichever is lower. The usable tread 
is the original tread down to the tread wear 
indicators (2/32nds of an inch of tread 
remaining). The Adjustment Base Price is 
intended to fairly represent a Retailer’s Selling 
Price for the same or comparable tire.
4.  WHAT IS NOT COVERED BY THE  ADJUSTMENT POLICY
a. The following conditions are not covered:
Road Hazard: Cuts, snags, punctures, bruises 
or impact breaks and any damage caused by 
puncture or tire repair. Ride/Vibration: After 
“Free Replacement Policy” (set forth in section 
2A) expires. 
Tire Damage or Failure Resulting From 
Improper Operation or Maintenance: Load, 
speed, and inflation practices causing excessive 
operational temperatures to exceed the tire 
capabilities.  Tire damage (including irregular treadwear) 
or failure resulting from: improper mounting 
or demounting, damaged rim, wheel 
alignment, tire trueing, chain damage, brakes 
or any similar mechanical problem, extreme 
temperature exposure, misuse, negligence, and 
abusive driving such as tire spinning, racing 
or accident damage. Tire failure resulting 
from intentional alterations: such as adding a 
white inlay on a blackwall or sealant materials. 
Age Conditions: Weather checking/cracking 
coverage is for a maximum period of 48 
months from the date of purchase.
b. 
General Exclusions -
Tire(s) submitted for an adjustment in service 
for longer than 72 months from date of 
purchase*, are not covered by this policy. 
Tire(s) on any vehicle registered and normally 
operated outside the United States and 
Canada are not covered under this Policy. For 
tires on vehicles normally operated outside 
the United States and Canada, see the 
nearest Continental or General Tire retailer or 
distributor for local coverage. 
Tire(s) transferred from the vehicle on which 
they were originally installed are not covered 
under this Policy. 
Company does not offer tread wearout 
coverage up to a predetermined mileage 
under this Policy. Tire(s) used in racing related 
activities or competitive events are not covered 
by this Policy. THIS LIMITED WARRANTY IS IN LIEU OF 
ALL OTHER WARRANTIES, EXPRESS OR 
IMPLIED, INCLUDING, BUT NOT LIMITED 
TO, WARRANTIES OF MERCHANTABILITY 
OR FITNESS FOR A PARTICULAR PURPOSE. 
NO OTHER WARRANTIES, EXPRESS OR 
IMPLIED, INCLUDING, BUT NOT LIMITED 
TO, WARRANTIES OF MERCHANTABILITY 
OR FITNESS FOR A PARTICULAR PURPOSE, 
ARE MADE OR INTENDED BY COMPANY. 
COMPANY DISCLAIMS ALL IMPLIED 
WARRANTIES, INCLUDING WARRANTIES 
OF MERCHANTABILITY OR FITNESS 
FOR A PARTICULAR PURPOSE. ANY 
IMPLIED WARRANTIES, INCLUDING, BUT 
NOT LIMITED TO, ANY WARRANTY OF 
MERCHANTABILITY OR FITNESS FOR A 
PARTICULAR PURPOSE, ARE LIMITED IN 
DURATION TO THE DURATION OF THIS 
WRITTEN WARRANTY. SOME STATES DO 
NOT ALLOW LIMITATIONS ON HOW LONG 
AN IMPLIED WARRANTY LASTS, SO THE 
ABOVE LIMITATION MAY NOT APPLY TO 
YOU. 
NO COMPANY EMPLOYEE OR RETAILER 
HAS THE AUTHORITY TO MAKE ANY 
WARRANTY, REPRESENTATION, PROMISE 
OR AGREEMENT ON BEHALF OF 
COMPANY EXCEPT AS STATED IN THIS 
LIMITED WARRANTY. 
(Continued on next page) 
Page 43 of 60
40
TO THE EXTENT PERMITTED BY LAW, 
COMPANY DISCLAIMS LIABILITY FOR 
ALL CONSEQUENTIAL AND INCIDENTAL 
DAMAGES. THE REMEDIES SET FORTH IN 
THIS LIMITED WARRANTY ARE THE SOLE 
AND EXCLUSIVE REMEDIES FOR BREACH 
OF WARRANTY. SOME STATES DO NOT 
ALLOW THE EXCLUSION OR LIMITATION 
OF INCIDENTAL OR CONSEQUENTIAL 
DAMAGES SO THE ABOVE LIMITATIONS 
OR EXCLUSION MAY NOT APPLY TO YOU. 
THIS WARRANTY GIVES YOU SPECIFIC 
LEGAL RIGHTS, AND YOU MAY ALSO HAVE 
OTHER RIGHTS WHICH MAY VARY FROM 
STATE TO STATE.
5. COMPANY’S OBLIGATIONS
Any replacement qualifying under this 
Adjustment Policy will be made by any 
Continental or General brand authorized 
retailer or vehicle retailer authorized to handle 
Continental or General brand tire adjustments. 
Company will replace the tire pursuant to the 
terms of this Adjustment Policy.
6. OWNER’S OBLIGATIONS
To make a claim under this Policy concerning 
any tire which is covered by this Policy, you 
must present your claim with the tire to any 
Continental or General brand tire retailer 
or vehicle retailer authorized to handle 
Continental/General brand tires. For the 
nearest Continental or General brand tire 
retailer, check the Yellow Pages, or use the 
Continental or General brand Internet address, or one of the “800” numbers shown under 
“For Client Assistance.” To be eligible for the 
terms of this Policy, you need to present your 
new vehicle registration form or new vehicle 
sales invoice showing date of purchase. Tires 
replaced on an adjustment basis become the 
property of Company. You will be required to 
sign the Company Limited Warranty Claim 
Form or retailer replacement sales receipt. 
You are responsible for payment of all 
applicable taxes demounting, mounting and 
balancing charges set forth under this Policy. 
You are also responsible for payment of local 
tire-disposal fees and any parts or service 
regardless of mileage or months of service. This 
includes payment for tire rotation, alignment, 
towing, road service, valve stems and tire 
repairs. 
Owner is responsible for maintaining proper 
tire air pressure and for proper maintenance of 
the tire.
THE WARRANTOR
The warrantor of Continental and General 
brand tires is Continental Tire North America, 
Inc., 1830 McMillan Park Drive, Fort Mill, SC 
29707.
For Client Assistance: 
1-800-847-3349 (Nationwide) 
1-800-461-1776 (In Canada) 
http:/
/www.generaltire.com 
http:/ /www.continentaltire.com
SAFETY WARNING 
Disregarding any of the safety precautions 
and instructions contained in the Owner’s 
Manual or the Important Tire Safety 
Information in this booklet may result in tire 
failure or explosion causing serious personal 
injury or death.
CONTINENTAL/GENERAL TIRE LIMITED WARRANTY 
Page 44 of 60
41IMPORTANT TIRE SAFETY INFORMATION¹
Any tire, no matter how well constructed,may 
fail due to improper maintenance or 
service factors. This could create a risk of 
property damage and serious or fatal injury. 
Disregarding any of the safety precautions 
and instructions contained in this manual 
may result in tire failure or explosion causing 
serious personal injury or death. For your 
safety, comply with the following: 
TIRE INFLATION Keep tires inflated to the pressures 
recommended on the tire data placard. (See 
your Owner’s Manual for location.) These 
inflation pressures must be maintained as 
a minimum. However, do not exceed the 
maximum pressure rating indicated on the tire 
sidewall. 
CHECK INFLATION PRESSURES ON ALL 
YOUR TIRES, INCLUDING THE SPARE, 
WHEN TIRES ARE COLD, AT LEAST ONCE 
A MONTH BEFORE DRIVING. 
Failure to maintain correct inflation may 
result in improper vehicle handling and may 
cause rapid and irregular tire wear, sudden tire 
destruction, loss of vehicle control and serious 
personal injury. Therefore, inflation pressures 
should be checked at least once a month and 
always prior to long distance trips. 
Pressures should be checked when tires are 
cold. The tires are cold when your vehicle 
has been driven less than a mile at moderate 
speed after being stopped for three or more 
hours. 
CHECKING PRESSURE WHEN 
TIRES ARE HOT
If you must add air when your tires are hot, 
add four pounds per square inch (psi) (28kPa) 
above the recommended cold air pressure. 
Recheck the inflation pressure when the tire 
is cold. 
For Example Only:
Gauge reading of hot tire: 32psi 
If recommended pressure is: 30psi 
Desired gauge reading of hot tire 30 + 4psi = 
34psi
Check cold pressures as soon as possible, at 
least by the next day. Never “bleed” air from 
hot tires as your tire will be underinflated. Use 
an accurate tire gauge to check pressures. 
Never allow children to air up tires. 
DRIVING ON ANY TIRE THAT DOES 
NOT HAVE THE CORRECT INFLATION 
PRESSURE IS DANGEROUS. For 
replacement tires, the correct inflation 
pressure will be provided by your tire retailer. 
If not, refer to the vehicle decal.
Underinflation produces extreme flexing of 
the sidewalls and builds up heat which may 
result in sudden tire destruction and serious 
personal injury. Overinflating can cause the 
tire to be more susceptible to impact damage. 
LOAD LIMITS 
DO NOT OVERLOAD. DRIVING ON ANY 
OVERLOADED TIRE IS DANGEROUS. Never 
load your tires beyond the load carrying limits 
molded into the sidewall of the tires or the 
maximum vehicle load limit as shown on the 
vehicle tire data placard, whichever is less. 
Overloading causes heat to build up which 
can lead to sudden tire failure and serious 
personal injury. 
SPEED LIMITS AND SPEED RATED 
TIRES
HIGH SPEED DRIVING CAN BE 
DANGEROUS. Never operate your vehicle 
in excess of lawful speeds or the maximum 
speeds justified by the driving conditions. 
Excessive speeds or racing can cause heat 
buildup in a tire leading to possible failure and 
serious personal injury. 
Correct inflation pressure is especially 
important. However, at high speeds, even 
with the correct inflation pressure, a road 
hazard, for example, is more difficult to avoid 
and if contact is made, there is a greater 
chance of causing tire damage than at the 
lower speed. Moreover, driving at high speed 
reduces the reaction time available to avoid 
accidents and bring your vehicle to a safe 
stop. If you see any damage to a tire or wheel, 
replace it with your spare tire and see your 
tire retailer at once. 
(Continued on next page)1 Provided by and published at the request of the tire manufacturers/warrantors. 
Page 48 of 60
45
WORN TIRES 
Never drive on worn tires. Tires should be 
replaced by trained personnel when 2/32nds 
of an inch tread depth remains, as indicated 
by the tread wear indicators molded into the 
tread grooves. In most states, it is illegal to 
drive with less than 2/32nds of an inch of 
tread remaining. 
TIRE MIXING 
For best performance select tires similar in 
size and load rating to the original equipment 
tires. It is recommended that the same size 
and type of tire be used on all four wheel 
positions. In certain tires, casing ply material 
and ply construction may vary as indicated 
on the sidewall of the tire. When changing 
or replacing tires, it is preferred that all four 
tires are the same construction type (i.e., 
High Performance, All Season, Mud & Snow) 
and construction (Radial or Bias Ply). Before 
mixing tires of different types on a vehicle in 
any configuration, be sure to check the vehicle 
Owner’s Manual for its recommendations. 
Tires which meet the Rubber Manufacturer’s 
Association (RMA) definition of mud and 
snow tires are marked M/S, M+S, M&S. On 
such tires, this designation is molded into the 
sidewall. Tires without this notation are not 
recommended for mud and/or snow driving. 
If snow tires are needed, it is necessary 
to select tires equivalent in size and load 
rating to the original equipment tires. 
Always fit performance snow tires in sets of four (4) for optimum mud & snow traction 
and maintenance of vehicle handling 
characteristics. If you do not, it may adversely 
affect the safety and handling of your vehicle. 
It is also important to check the vehicle 
Owner’s Manual before mixing or matching 
tires on 4-wheel drive vehicles as this may 
require special precautions. 
Please refer to your Owner’s Manual for more 
information on tire replacement precautions. TIRE ROTATION 
Tires on your Infiniti vehicle should be rotated 
every 7,500 miles or as irregular wear 
develops. If irregular wear becomes apparent 
or if the wear rate on the tires is perceptibly 
uneven, the tires should be rotated in such 
a way to alleviate the problem. Check your 
vehicle for any mechanical problems and 
correct if necessary. Any rotation pattern or 
procedure may be followed including those 
indicated in the Owner’s Manual. Some tires 
have arrows on the sidewall showing the 
direction in which the tire should turn. When 
rotating this type of tire, care must be taken 
to maintain the proper turning direction as 
indicated by the arrows. Some vehicles have 
different tire sizes specified for front and rear 
axles. Tires on these vehicles should not be 
rotated side to side (unless they are non-
directional). Where a temporary type spare tire 
is available, it should not be included in the tire 
rotation schedule. Such tires are intended for 
temporary use only. 
REPLACING TWO TIRES 
If your vehicle was originally equipped with 
four tires that were the same size and you are 
only replacing two of the four tires, install the 
new tires on the rear axle. Placing new tires 
on the front axle may cause loss of vehicle 
control in some driving conditions and cause 
an accident and personal injury.
TRAILER TOWING 
If you anticipate towing a trailer, you should 
see a tire retailer for advice concerning the 
correct size of tire and pressure. Tire size and 
pressure will depend on the type and size of 
the trailer and hitch utilized, but in no case 
must the maximum cold inflation pressure or 
the tire load rating be exceeded. Check the tire 
decal and your Owner’s Manual for further 
recommendations on trailer towing. 
TIRE ALTERATIONS 
Do not perform any alterations on your tires. 
Alterations may prevent proper performance, 
leading to tire damage, which can result in an 
accident. Tires which become unserviceable 
due to alterations such as truing, whitewall 
inlays, addition of balancing or sealant liquids, 
may be excluded from warranty coverage. 
Consult your tire warranty. 
(Continued on next page)
IMPORTANT TIRE SAFETY INFORMATION¹ 
Page 52 of 60
49
LONG TERM PROTECTION FOR 
YOUR INFINITI... 
For extra peace of mind, you can choose from 
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to protect your investment in new or pre-
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Dent Repair Windshield Repair and Emergency 
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Backed by Infiniti and designed exclusively for 
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2.  Repairs are performed at participating  Infiniti dealerships throughout the U.S., 
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dealerships are performed by factory-
trained technicians using Genuine Infiniti or 
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Headquarters P.O. Box 685004 
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INFINITI ELITE EXTENDED PROTECTION PLAN
Elite Protection Program®