ESP INFINITI QX80 2022 User Guide
Page 63 of 192
During a call with a second person:
To hang up the phone and return to the
conversation with the first caller, touch
[Hang up].
To switch between two calls on line, touch
[Switch Call].
HANDS-FREE TEXT MESSAGING
ASSISTANT
WARNING
.Use the text messaging feature after
parking your vehicle in a safe location.
If you have to use the feature while
driving, exercise extreme caution at
all times so full attention may be
given to vehicle operation.
. Laws in some jurisdictions may re-
strict the use of “Text-to-Speech”.
Check local regulations before using this feature.
. Laws in some jurisdictions may re-
strict the use of some of the applica-
tions and features, such as social
networking and texting. Check local
regulations for any requirements.
. If you are unable to devote full
attention to vehicle operation while
using the text messaging feature, pull
off the road to a safe location and
stop your vehicle.
CAUTION
This feature is disabled if the connected
device does not support it. Refer to the
cellular phone Owner’s Manual for details
and instructions.
The system allows for the sending and
receiving of text messages through the
vehicle interface.
The availability of the text message function
may vary depending on the cellular phone.
Receiving a message
Example
When the cellular phone connected to the
vehicle receives a text message, a notifica-
tion will appear on the touch screen display
and on the vehicle information display with a
tone.
To check the message, touch [Read]. Touch
[Ignore] to save the message to be checked
later.
If you want to respond using a predefined
message, touch the message for auto reply
.
The text message for auto reply can be
edited.
“Phone settings” (page 4-11)
4. Hands-Free Phone
4-7
Page 76 of 192
5. Information
INFINITI INTOUCHTMSERVICES
SUBSCRIPTION TO INFINITI IN-
TOUCH
TMSERVICES
Subscription is required to use the INFINITI
InTouchTMServices. For the details about
the subscription, visit the INFINITI Owner
Portal or contact an INFINITI retailer.
INFINITI InTouch
TMServices are offered by
SiriusXM® or other third party vendors in
accordance with the terms and conditions
and the privacy policies outlined in a Sub-
scription Agreement.
IMPORTANT INFORMATION RE-
GARDING ACCESS TO INFINITI
INTOUCH
TMSERVICES
Feature availability is dependent on vehicle
model, trim level, packaging and options.
Trial included with vehicle purchase. Com-
patible connected device may be required
and feature availability may be dependent
on device’s capability. Refer to connected
device’s owner’s manual for details. Late
availability for some features.
Driving is serious business and requires your
full attention. Only use features and con-
nected devices when safe and legal to do so.
Some features, including automatic crash notification and SOS, are dependent upon
the telematics device being in operative
condition, its ability to connect to a wireless
network, compatible wireless network avail-
ability, navigation map data and GPS satel-
lite signal receptions, the absence of which
can limit or prevent the ability to reach
Customer Care or receive support. GPS
mapping may not be detailed in all areas or
reflect current road status. Never program
GPS while driving. Only use Remote Engine
Start and Remote Horn features in accor-
dance with any laws, rules or ordinances in
effect in your vehicle’s location.
Some services and features are provided by
and dependent on third party service provi-
ders and not INFINITI. Should such service
providers terminate or restrict service or
features, service or features may be sus-
pended or terminated without notice or with
no liability to INFINITI or its partners or
agents. Services and features may require
compatible cellular network provided by
independent companies not within INFINITI
or its partners’ or agents’ control. Cellular
network signal strength may vary and may
not be available in all areas or at all times.
Services and features may not function if
cellular network is unavailable, restricted, or
terminated. INFINITI and its partners or
agents are not responsible for associated
costs or other third party changes that may
be required for continued operation due to
cellular network unavailability, restriction, or
termination (including equipment replace-
ments/upgrades, if available, or roaming
charges on alternative networks). Technol-
ogy is evolving, and changes by independent
companies are not within INFINITI’s or its
partners’ or agents’ control.
Enrollment, owner consent, personal identi-
fication number (PIN), and subscription
agreement may be required to receive full
suite of features and services. Trial periods
(if applicable) begin on the date of vehicle
purchase or lease of a new INFINITI. Trial
periods and feature availability may be
subject to change at any time and may be
subject to early termination without notice.
Required subscriptions may be sold sepa-
rately for each available feature or service
after trial period ends, and may continue
until you call service provider to cancel.
Installation costs, one-time activation fee,
other fees and taxes may apply. Fees and
programming subject to change. Feature
may be subject to age restrictions in some
areas. Subscriptions governed by service
5-6
Page 77 of 192
provider’s subscription agreement, terms
and conditions and privacy statements avail-
able at service provider’s website. Text rates
or data usage may apply. INFINITI In-
Touch
TMwith WiFi terms and conditions of
subscriber agreement apply. Included with
vehicle purchase 1 GB or 30 Day Trial on
equipped new INFINITI vehicles. If your
Vehicle is outside the scope of the initial
roadside assistance plan included with the
purchase of your Vehicle that applies for a
period of 48 months from the date the
Vehicle is delivered to the first retail buyer or
otherwise put into use, whichever is earlier
you will be responsible to the Service
Provider for any additional charges incurred
by receiving services through that roadside
assistance Service Provider.
The INFINITI names, logos and slogans are
trademarks owned by or licensed to Nissan
Motor Co. Ltd. or its North American
subsidiaries. Other trademarks and trade
names are those of their respective owners.
For important safety information, system
limitations, and additional operating and
feature information, see retailer, owner’s
manual, or https://www.infinitiusa.com/in-
touch/legal.html.
INFINITI INTOUCHTMSERVICES
FEATURES
INFINITI InTouchTMServices provides var-
ious types of information and services by
connecting your vehicle to the INFINITI
InTouch
TMServices Data Center and
INFINITI InTouchTMServices Response Cen-
ter using the TCU (Telematics Control Unit)
installed in your vehicle.
If equipped, your vehicle may include
INFINITI InTouch
TMconnected features
and services such as emergency SOS calling,
Automatic Collision Notification, Wi-Fi (if so
equipped), Remote Services, Navigation (if
so equipped), Bluetooth® and more. For
complete information about your INFINITI
InTouch
TMfeatures and services, visit the
following websites:
For U.S.
www.infinitiusa.com/intouch For Canada
English: www.infiniti.ca/intouch
French: fr.infiniti.ca/intouch
For frequently asked questions, please visit
www. infinitiusa.com/intouch/faq.
WARNING
.
Please note that the Automatic Colli-
sion Notification service and Emer-
gency Call function cannot be used in
the following conditions:
— Emergency functions and services will not be available without a paid
subscription to INFINITI InTouch
TM
Services.
— The INFINITI InTouch
TMServices
network system is disabled.
— The vehicle moves outside the ser- vice area where the TCU (Tele-
matics Control Unit) is connected
to the system.
— The vehicle is outside the area where the cellular network service
is receivable.
— The vehicle is in a location with poor signal reception such as tunnels,
5. Information
5-7
Page 78 of 192
5. Information
underground parking garages, be-
hind buildings or in mountainous
areas.
— The line is busy.
— The TCU (Telematics Control Unit) or other systems of your vehicle are
not working properly.
— It may not be possible to make an emergency call depending on the
severity of a collision and/or emer-
gency.
. Radio waves could adversely affect
electric medical equipment. Indivi-
duals who use a pacemaker should
contact the device manufacturer re-
garding any possible effects before
using the system.
. The TCU (Telematics Control Unit)
antenna is installed inside the upper
part of the instrument panel. An
occupant should not get any closer
to the antenna than specified by the
pacemaker manufacturer. The radio
waves from the TCU antenna may
adversely affect the operation of the
pacemaker while using the INFINITI
InTouch
TMServices.
INFO:
. INFINITI InTouch
TMServices features
are dependent upon subscription enroll-
ment and the telematics device being in
operative condition, cellular connectivity,
navigation map data (if so equipped) and
GPS satellite signal reception (if so
equipped). Terms and conditions of the
INFINITI InTouch
TMServices Subscrip-
tion Agreement apply.
. Enrollment is required in order to use
INFINITI InTouch
TMServices. The ser-
vices that can be received vary depend-
ing on the plan in which you are enrolled.
. All services are complimentary for the
trial period.
. After the trial period, use of the service
will no longer be complimentary.
. Laws in some jurisdictions may restrict
the use of “Text-to-Speech.” Check local
regulations before using this feature.
If equipped, your vehicle may include
INFINITI InTouch
TMServices features such
as emergency SOS calling, Automatic Colli-
sion Notification, Wi-Fi (if so equipped),
Remote Services, Navigation (if so
equipped), Bluetooth® and more. INFINITI InTouch
TMServices may be updated. The
latest detailed information is available on the
following websites or from the support line.
INFINITI InTouch
TMServices websites:
For U.S.
www.infinitiusa.com/intouch
For Canada
English: www.infiniti.ca/intouch
French: fr.infiniti.ca/intouch
INFINITI InTouch
TMServices support
line:
1-855-444-7244
. Automatic Collision Notification:
The TCU (Telematics Control Unit) gen-
erates a signal automatically to the
INFINITI InTouch
TMServices Response
Center in the case of an accident severe
enough to trigger one of the vehicle’s air
bags. Upon the signal, a Response
Specialist receives the vehicle location
and customer information and notifies
the proper authorities in accordance with
established policies and procedures.
. Emergency Call:
The Emergency Call feature provides
emergency assistance by connecting to
5-8
Page 79 of 192
a Response Specialist. In the event of an
emergency, push the in–vehicle Emer-
gency Call (SOS) button to use this
feature. The Response Specialist pro-
vides various assistance depending on
the situation. For details of the Emer-
gency Call (SOS) button operation, refer
to the vehicle Owner’s Manual.
. Connection to Roadside Assistance:
Connection to Roadside Assistance al-
lows you to contact a Roadside Re-
sponse Specialist for a non–emergency
incident that requires a towing or third-
party response service. The service can
be accessed by connecting to Interactive
Voice Menu.
“Connecting to Interactive Voice
Menu” (page 5-11)
Roadside Assistance may also be used in
conjunction with the Emergency Assis-
tance service, if warranted. For details of
the Emergency Call (SOS) button opera-
tion, refer to the vehicle Owner’s Man-
ual.
Notice to Bluetooth® Hands-Free
Phone users
The Bluetooth® Hands-Free Phone System
will be disabled and not be able to take phone calls while the vehicle is connected to
the INFINITI InTouch
TMServices Response
Specialists or the emergency support staff at
the INFINITI Response Center.
This is to avoid INFINITI InTouch
TMServices
Response Specialists and INFINITI In-
Touch
TMServices emergency support staff
from being interrupted by incoming calls.
Incoming phone calls received while the
vehicle is connected to the Service Center
will not be listed in the call history of the
Bluetooth® Hands-Free Phone System.
However those incoming calls may be listed
in the call history of your mobile phone,
depending on its capabilities. After discon-
necting communication with the INFINITI
InTouch
TMServices Response Specialist or
INFINITI InTouchTMServices emergency
support staff, check the incoming call history
on your mobile phone when it is safe to do
so.
Service application
A separately purchased INFINITI InTouchTM
Services subscription is required. For de-
tailed information, contact an INFINITI
retailer or refer to the following INFINITI
InTouch
TMServices websites: For U.S.
www.infinitiusa.com/intouch
For Canada
English: www.infiniti.ca/intouch
French: fr.infiniti.ca/intouch
INFO:
If the vehicle is owned by another person
and is resold, the subscription for this service
must be canceled and all data stored on the
device must be deleted.
Operating tips
WARNING
. Use the INFINITI InTouchTMServices
after stopping your vehicle in a safe
location. If you have to use the
INFINITI InTouch
TMServices while
driving, exercise extreme caution at
all times so full attention may be
given to vehicle operation.
. If you are unable to devote full
attention to vehicle operation while
talking with the INFINITI InTouch
TM
Services, pull off the road to a safe
location and stop your vehicle.
5. Information
5-9
Page 80 of 192
5. Information
.Do not use the INFINITI InTouchTM
Services with the engine stopped. Doing
so may discharge the vehicle battery.
. The INFINITI InTouch
TMServices cannot
be used under the following conditions:
— The INFINITI InTouch
TMServices sub-
scription has expired.
— The vehicle is outside the area where the cellular network service is recei-
vable.
— The vehicle is in a location with poor signal reception such as tunnels,
underground parking garages, behind
buildings or in mountainous areas.
— The line is busy.
— The TCU (Telematics Control Unit) or other systems of your vehicle are not
working properly.
— The INFINITI InTouch
TMServices net-
work system is disabled.
. Communication with the INFINITI In-
Touch
TMServices Data Center is related
to the data communication mode and
may cause occasional difficulty in receiv-
ing signals, and the signal receivable area
may be limited compared to regular
mobile phones. .
You may hear clicks or experience inter-
ruptions while speaking with the
INFINITI InTouch
TMServices Response
Specialists. This is due to a shift in the
connection zone and is not a malfunc-
tion.
. Depending on the line used, the sound
volume may decrease. Adjust the volume
as necessary.
. Received sounds may be distorted or
ambient noise may sound like voices of a
crowd. This is due to the use of the
digital line and is not a malfunction.
. You may hear your own voice from the
speaker when talking with the INFINITI
InTouch
TMServices Response Specialists
due to a network disturbance. When this
occurs, reconnect the line after a few
minutes or at a different location.
. This vehicle incorporates a communica-
tion device that is called a TCU (Tele-
matics Control Unit). The communication
connection between this unit and the
INFINITI InTouch
TMServices Data Cen-
ter allows for various services. When the
system connects to the INFINITI In-
Touch
TMServices Data Center, an an-
tenna icon will appear on the screen. Use the service in a location where the
symbol representing good signal recep-
tion appears on the screen.
: When the signal reception is good
: When the signal reception is bad
. The INFINITI InTouch
TMServices use the
TCU (Telematics Control Unit) for com-
munications. Even if the signal strength
bar of the in-vehicle data communication
module indicates good reception, con-
nection to the INFINITI InTouch
TMSer-
vices Data Center may be disabled. This
does not indicate a malfunction. Operate
the system again after a few minutes.
INFINITI INTOUCHTMSERVICES
MENUS
With INFINITI InTouchTMServices, various
information can be received and displayed
on the screen. The information can also be
announced by the system.
1. Push <MENU> on the INFINITI controller
or touch [MENU] on the Launch Bar and
then touch [Info].
2. Touch [InTouch Services].
3. Select an item from the INFINITI In- Touch
TMServices menu screens.
Available items may vary depending on
5-10
Page 106 of 192
6. Navigation (if so equipped)
TRAFFIC INFORMATION ON
MAP
Traffic information can be displayed on the
map.
“Traffic information on map”
(page 6-25)
MAP MENU SCREEN
Touch [] while the current location map
screen or a scrolled map screen is displayed
to display the menu corresponding to that
screen.
This menu can be used to quickly access
helpful functions, such as setting a destina-
tion or searching for points of interest
nearby.
SETTING DESTINATION
The system can provide route guidance once
a destination is set.
BASIC OPERATIONS
Displaying destination setting menu
There are several methods that can be used
to set a destination. Select a preferred
method for finding and setting a destination.
Push <MAP/VOICE> on the INFINITI
controller and then touch [Destination] on
the Launch Bar.
Availability of the destination setting meth-
ods varies depending on the models, speci-
fications and software versions.
6-10
Page 109 of 192
INFO:
. Touch [
] to display the Google Map
Satellite View. Touching [
]or[]on
the satellite view screen can change the
map scale.
. Touch [
] to display Google Street View.
The view can be shifted to left and right
by touching [<] and [>].
ROUTE GUIDANCE
ABOUT ROUTE GUIDANCE
After setting the route, select [Start] to start
the route guidance.
During route guidance, the system navigates
you through the guide points using visual
and voice guidance.
WARNING
. The navigation system’s visual and
voice guidance is for reference pur-
poses only. The contents of the gui-
dance may be inappropriate
depending on the situation.
. Follow all traffic regulations when
driving along the suggested route
(e.g., one-way traffic).
“Route guidance” (page 6-42)
Voice guidance during route gui-
dance
Basics of voice guidance:
Voice guidance announces which direction
to turn when approaching an intersection for
which a turn is necessary.
INFO:
. There may be some cases in which voice
guidance and actual road conditions do
not correspond. This may occur because
of discrepancies between the actual road
and the information on the map data, or
may also be due to the vehicle speed.
. In case voice guidance does not corre-
spond to the actual road conditions,
follow the information obtained from
traffic signs or notices on the road.
. Route guidance provided by the naviga-
tion system does not take carpool lane
driving into consideration, especially
when carpool lanes are separated from
other road lanes.
. The system will announce street names
when the system language is set to
English. Street names are not announced
when the system is set to French or
Spanish.
. When approaching a guide point (inter-
section or corner) or destination/way-
point during route guidance, voice
guidance announces the remaining dis-
tance and/or turning direction. Push and
hold <MAP/VOICE> on the INFINITI
6. Navigation (if so equipped)
6-13
Page 136 of 192
6. Navigation (if so equipped)
*Areas with numerous tall trees
*In canyons
INFO:
The GPS antenna is located behind the
instrument panel. Do not place any objects,
especially cellular phones or transceivers, on
the instrument panel. Because the strength
of the GPS signal is approximately one
billionth of that of TV waves, phones and
transceivers will affect or may totally disrupt
the signal.
Incorrect display of vehicle position
The following cases may affect the display
accuracy of the vehicle’s position or traveling
direction. The accuracy will return to normal
if the driving conditions return to normal.
* When there is a similar road nearby.
*When the vehicle is traveling in an area
with a grid pattern road system.
*When the vehicle is passing through a
large Y-shaped intersection/junction.
6-40
Page 139 of 192
Notes on voice guidance
.Voice guidance in this system should be
regarded as a supplementary function.
When driving the vehicle, check the route
on the map and follow the actual roads
and traffic regulations.
. Voice guidance is activated only for
intersections with certain conditions.
There may be cases where the vehicle
has to turn, but voice guidance is not
provided.
. Voice guidance contents may vary, de-
pending on the direction of the turn and
the type of intersection.
. The voice guidance timing will vary
depending on the situation.
. When the vehicle has deviated from the
suggested route, voice guidance is not
available. The system will not announce
this. Refer to the map and recalculate the
route.
“Recalculating route” (page 6-19)
. Voice guidance may not accurately cor-
respond with road numbers and direc-
tions at freeway junctions. .
Voice guidance may not accurately cor-
respond to street names at freeway
exits.
. The displayed street names may some-
times differ from the actual names.
. Voice guidance is not available when the
[Guidance Voice] is turned off.
. Voice guidance will start when the
vehicle enters the suggested route. Refer
to the map for directions to the starting
point of the route.
. When approaching a waypoint, voice
guidance will announce, “You have ar-
rived at waypoint 1 (2, 3, 4,...).” Voice
guidance will switch to the next section
of the route. When voice guidance is not
available, refer to the map for directions.
. In some cases, voice guidance ends
before arrival at the destination. Refer
to the destination icon on the map to
reach the destination.
. If the system recognizes on which side
the destination (waypoint) is located,
voice guidance will announce “on the
right/left” after announcing the arrival at
the destination. .
Voice guidance may be partially opera-
tional or inoperative due to the angle of
roads at an intersection.
. Because freeway lane information is
available only for approximately 7,000
major freeways in North America, it is
not possible to display information for all
junctions and exits.
. Freeway exit information may differ
from the information on the actual exit
signs.
. Because it is not possible to consider
data concerning roads that are season-
ally available or unavailable, a route may
be displayed that does not match the
actual traffic restrictions. Be sure to
follow the actual traffic restrictions
while driving.
. Canada and Alaska contain many roads
with incomplete map data. As a result,
when searching for a route, the route
may include roads with incomplete data.
In regions where road data is not
complete, voice guidance may stop for
long periods of time. Be sure to follow
the actual traffic restrictions while driv-
ing.
6. Navigation (if so equipped)
6-43