JEEP GRAND CHEROKEE 2014 WK2 / 4.G SRT Owners Manual

114,000 Miles (190,000 km) or
114 Months Maintenance
Service Schedule
❏Change the engine oil and engine oil
filter.
❏ Rotate the tires, rotate at the first
sign of irregular wear.
Odometer Reading Date
Repair Order #Dealer Code
Signature, Authorized Service Center
120,000 Miles (200,000 km) or 120 Months Maintenance Service
Schedule
❏Change the engine oil and engine oil filter.
❏ Rotate the tires, rotate at the first sign of irregular wear.
❏ Replace the engine air cleaner filter.
❏ Inspect the brake linings; replace if necessary.
❏ Adjust parking brake on vehicles equipped with four-wheel disc brakes.
❏ Flush and replace the engine coolant at 120 months or 150,000 miles (250 000 km)
whichever comes first.
❏ Inspect the CV joints.
❏ Inspect exhaust system.
❏ Inspect the front suspension, tie rod ends and boot seals for cracks or leaks and all
parts for damage, wear, improper looseness or end play; replace if necessary.
❏ Drain the transfer case and refill.
❏ Inspect the front and rear axle fluid, change if using your vehicle for police, taxi,
fleet, sustained high speed driving, off-road or frequent trailer towing.
Odometer Reading Date
Repair Order #Dealer Code
Signature, Authorized Service Center
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SMAINTENANCE SCHEDULES 579

126,000 Miles (210,000 km) or
126 Months Maintenance
Service Schedule
❏Change the engine oil and engine oil
filter.
❏ Rotate the tires, rotate at the first
sign of irregular wear.
Odometer Reading Date
Repair Order #Dealer Code
Signature, Authorized Service Center
132,000 Miles (220,000 km) or 132 Months Maintenance Service
Schedule
❏Change the engine oil and engine oil filter.
❏ Rotate the tires, rotate at the first sign of irregular wear.
❏ If using your vehicle for any of the following: Dusty or off-road conditions. Inspect
the engine air cleaner filter; replace if necessary.
❏ Inspect the brake linings; replace if necessary.
❏ Inspect the front suspension, tie rod ends and boot seals for cracks or leaks and all
parts for damage, wear, improper looseness or end play; replace if necessary.
Odometer Reading Date
Repair Order #Dealer Code
Signature, Authorized Service Center
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S580 MAINTENANCE SCHEDULES

138,000 Miles (230,000 km) or
138 Months Maintenance
Service Schedule
❏Change the engine oil and engine oil
filter.
❏ Rotate the tires, rotate at the first
sign of irregular wear.
❏ Inspect the front and rear axle fluid,
change if using your vehicle for
police, taxi, fleet, sustained high
speed driving, off-road or frequent
trailer towing.
Odometer Reading Date
Repair Order #Dealer Code
Signature, Authorized Service Center
144,000 Miles (240,000 km) or 144 Months Maintenance Service
Schedule
❏Change the engine oil and engine oil filter.
❏ Rotate the tires, rotate at the first sign of irregular wear.
❏ If using your vehicle for any of the following: Dusty or off-road conditions. Inspect
the engine air cleaner filter; replace if necessary.
❏ Inspect the brake linings; replace if necessary.
❏ Inspect the CV joints.
❏ Inspect exhaust system.
❏ Inspect the front suspension, tie rod ends and boot seals for cracks or leaks and all
parts for damage, wear, improper looseness or end play; replace if necessary.
Odometer Reading Date
Repair Order #Dealer Code
Signature, Authorized Service Center
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SMAINTENANCE SCHEDULES 581

150,000 Miles (250,000 km) or
150 Months Maintenance
Service Schedule
❏Change the engine oil and engine oil
filter.
❏ Rotate the tires, rotate at the first
sign of irregular wear.
❏ Replace the engine air cleaner filter.
❏ Drain the transfer case and refill.
❏ Adjust parking brake on vehicles
equipped with four-wheel disc
brakes.
❏ Flush and replace the engine coolant
at 150,000 miles (240 000 km) or
120 months whichever comes first.
Odometer Reading Date
Repair Order #Dealer Code
Signature, Authorized Service Center
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S582 MAINTENANCE SCHEDULES

WARNING!
•You can be badly injured working on or around a
motor vehicle. Do only service work for which you
have the knowledge and the right equipment. If
you have any doubt about your ability to perform a
service job, take your vehicle to a competent me-
chanic.
• Failure to properly inspect and maintain your ve-
hicle could result in a component malfunction and
effect vehicle handling and performance. This
could cause an accident.
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IF YOU NEED CONSUMER ASSISTANCE
CONTENTS
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE ...................587
▫ Prepare For The Appointment .............587
▫ Prepare A List ....................... .587
▫ Be Reasonable With Requests .............587
 IF YOU NEED ASSISTANCE ..............587
▫ Chrysler Group LLC Customer Center .......588
▫ Chrysler Canada Inc. Customer Center ......588
▫ In Mexico Contact: .....................589 ▫
Customer Assistance For The Hearing Or
Speech Impaired (TDD/TTY) .............589
▫ Service Contract ..................... .589
 WARRANTY INFORMATION .............590
 MOPAR®PARTS.......................591
 REPORTING SAFETY DEFECTS ............591
▫ In The 50 United States And
Washington, D.C. ..................... .591
▫ In Canada .......................... .591
 PUBLICATION ORDER FORMS ............592
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DEPARTMENT OF TRANSPORTATION
UNIFORM TIRE QUALITY GRADES ........593
▫ Treadwear .......................... .593▫
Traction Grades ...................... .594
▫ Temperature Grades ....................594
586 IF YOU NEED CONSUMER ASSISTANCE

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have
the right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty. Discuss additional charges with the service
manager. Keep a maintenance log of your vehicle’s
service history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident
or work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with
the service advisor and list the items in order of priority.
At many authorized dealers, you may obtain a rental
vehicle at a minimal daily charge. If you need a rental, it
is advisable to make these arrangements when you call
for an appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer.
We strongly recommend that you take the vehicle to an
authorized dealer. They know your vehicle the best, and
are most concerned that you get prompt and high quality
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IF YOU NEED CONSUMER ASSISTANCE 587

service. The manufacturer’s authorized dealer have the
facilities, factory-trained technicians, special tools, and
the latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an authorized dealer
service manager first. Most matters can be resolved with
this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
•
If an authorized dealer is unable to resolve the concern,
you may contact the manufacturer’s customer center.
Any communication to the manufacturer’s customer cen-
ter should include the following information:
• Owner’s name and address
• Owner’s telephone number (home and office) •
Authorized dealer name
• Vehicle Identification Number (VIN)
• Vehicle delivery date and mileage
Chrysler Group LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (877) 426–5337
Chrysler Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465–2001 English / (800) 387–9983 French
588 IF YOU NEED CONSUMER ASSISTANCE