KIA SELTOS 2022 Quick Start Guide Base Audio
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9-5
SymptomPossible causeSolution
Phone projection 
disabled
 \225 Depending on the availability of 
wireless connectivity and usable 
connection types, enable phone 
projection by using one of the 
following ways:
 - For USB connections (if wireless 
connectivity is not supported): 
Press  All Menus  > Setup  > Device 
Connections , then select a function 
you want to use.
 - For USB connections (if wireless 
connectivity is supported): USB 
connections are available only for 
Android Auto. Press All Menus  > 
Setup  > Device Connections  and 
activate USB connectivity in the 
phone projection settings menu.
 - For wireless phone projection: Press 
All Menus  > Setup  > Wi-Fi and 
activate Wi-Fi connectivity.
 \225 Check if phone projection is disabled 
in the app settings or if there are any 
restrictions set on your smartphone.
Smartphone 
not ready or 
malfunctioning
 \225 Check if the smartphone′s battery 
is low. If the battery is low, the 
smartphone may not be recognized.
 \225If the network signal is weak, phone 
projection may not work correctly.
 \225If the smartphone is locked, unlock it.
 \225Reset the smartphone and reconnect it.
Authentication error 
in wireless connection If you are attempting to start a wireless 
connection, press All Menus 
> Setup  > 
Wi-Fi, generate a new Wi-Fi passkey, and 
try again. 
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9-6
SymptomPossible causeSolution
When phone 
projection starts or is 
in use, a black screen 
is displayed. Smartphone 
malfunctioning
 \225
If phone projection is active via USB, 
disconnect the USB cable from the 
smartphone and reconnect the cable.
 \225If phone projection is active via 
wireless connection, access the phone 
projection devices list, disconnect the 
smartphone, and reconnect it.
 \225Reset the smartphone and reconnect it.
System operation
Symptom Possible causeSolution
The previously used 
media mode is not 
activated after the 
system turns off and 
back on. Poor connection or 
playback error
If the corresponding media storage 
device is not connected or has a problem 
in playback when you turn on the 
system, the mode you previously used 
will be activated. Reconnect the media 
storage device or restart playback.
The system is slow or 
it does not respond. Internal system error
 \225
Press and hold the Reset button with 
a suitable tool, such as a pen or a 
paperclip.
 \225If the problem persists, contact your 
place of purchase or dealer.
The system does not 
turn on. Fuse shorted
 \225
Visit a repair shop and replace with a 
suitable fuse.
 \225If the problem persists, contact your 
place of purchase or dealer. 
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9-7
Downloading contacts and call 
history from a mobile phone 
connected via Bluetooth to the 
system
 [UVO (if equipped)
UVO network signal strength
UVO network signal strength 
(roaming)
UVO service expired or not 
subscribed
UVO call in progress
911 Connect activated
 [Rear seat status (if 
equipped)
Quiet mode activated
 \333 Note
Depending on the vehicle model or 
specifications, some status icons may not 
be displayed.
System status icons
Status icons appear at the top right of 
the screen to display the current system 
status.
Familiarize yourself with the status icons 
that appear when you perform certain 
actions or functions and their meanings.
 [Mute and voice 
recording
Radio and media muted
Voice memo recording
 [Bluetooth
Mobile phone connected via 
Bluetooth
Audio device connected via 
Bluetooth
Mobile phone and audio device 
connected via Bluetooth
Bluetooth call in progress
Microphone turned off during 
Bluetooth call   
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9-8
QHow do I pair a Bluetooth device 
with the system?
AOn the Home screen, press 
All Menus > Setup  > Device 
Connections  >  Bluetooth  > 
Bluetooth Connections  >  Add 
New . From the Bluetooth device 
you want to connect, search for 
and pair with your system. When 
you enter or confirm a Bluetooth 
passkey displayed on the system 
screen, the device is registered 
to the system's Bluetooth devices 
list and connected to the system 
automatically. 
> See ″Connecting 
Bluetooth devices .″
QWhat is a passkey?
AA passkey is the password used 
to authenticate the connection 
between the system and the mobile 
device. The passkey needs to be 
entered only once when you pair a 
mobile phone for the first time.
The initial passkey is ″0000.″ 
You can change it by pressing 
All Menus > Setup  > Device 
Connections  >  Bluetooth  > 
Bluetooth System Info  >  Passkey.
FAQ
Bluetooth
QWhat kinds of functions can I use 
with Bluetooth?
AYou can connect your mobile phone 
to make or answer calls hands 
free. You can also connect audio 
devices, such as MP3 players and 
mobile phones, to listen to music 
in your vehicle. 
> See ″Making a call 
via Bluetooth ″ or
 ″Listening to music via 
Bluetooth.″
QWhat is the difference between 
pairing a device and connecting a 
device?
APairing occurs through 
authenticating the system and 
a mobile device. Devices paired 
with the system can be connected 
and disconnected until they are 
deleted from the system. Bluetooth 
Handsfree features, such as making 
or answering calls or accessing 
contacts, are supported only in 
mobile phones connected with the 
system.  
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9-9
QWhat should I do if I want to switch 
the call to my mobile phone while 
on a call via the system?
APress Use Private  on the screen 
to switch the call to your mobile 
phone.
QHow do I access the contacts in my 
mobile phone from the system?
AWhen connecting your mobile 
phone to your system, permit the 
system to access the contacts saved 
in the mobile phone. The contacts 
will be downloaded to the system. 
To open the downloaded contacts 
list, press the Call/Answer button 
on the steering wheel and press 
 on the phone screen. You can 
search for a contact to make a call 
or add it to favorites. 
> See ″Making 
a call via Bluetooth .″
QI changed my mobile phone that 
was registered to the system via 
Bluetooth. How can I register my 
new mobile phone?
AYou can register additional devices 
to your system by following the 
instructions to pair a device. Up to 
six devices can be added to your 
system's Bluetooth devices list. 
To delete a registered device, on 
the Bluetooth devices list, press 
Delete Device(s), select the devices 
to delete, and press Delete. 
> See 
″ Connecting Bluetooth devices .″
QHow do I answer a call?
AWhen a call comes in and a 
notification pop-up window 
appears, press the Call/Answer 
button on the steering wheel or 
press Accept on the screen.
To reject the call, press  Reject on 
the screen.  
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9-10
Radio/media
QWhat kinds of media and radio 
functions does my system have?
AYour system is enabled to play 
various radio services and audio 
through various types of media 
(USB, etc.). For more information, 
see the corresponding chapters.
QI want to move to the previous or 
next song without controlling the 
screen while driving.
AUse the Search lever/button on 
the steering wheel to move to the 
previous or next song.
Broadcast reception
QNo sound is heard or a distorted 
noise is heard when listening to the 
radio while driving.
ADepending on the location, the 
reception may deteriorate due to 
obstacles.
Attaching a window film including 
metal components to the rear 
window equipped with a glass 
antenna may lower radio reception.
QWhat is the range of my wireless 
connection?
AA wireless connection can be used 
within about 10 m (about 33 ft). The 
maximum Bluetooth range may be 
affected by the usage environment, 
such as the vehicle type, the system 
platform, or the connected mobile 
phone.
QHow many mobile devices can be 
paired?
AUp to six devices can be paired with 
your system.
QWhy is call quality sometimes poor?
ACheck your mobile phone′s 
reception sensitivity when call 
quality deteriorates. The call quality 
may deteriorate when the signal 
strength is low.
Call quality may also become poor 
if metal objects, such as beverage 
cans, are placed near the mobile 
phone. Check to see if any metal 
objects are near the mobile phone.
The call sound and quality may 
differ depending on the type of 
mobile phone.  
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9-11
How to self-check a system 
fault
QMy system does not operate 
normally. What should I do?
ACheck your system by referring 
to the solutions explained in the 
troubleshooting sections. 
> See 
″ Troubleshooting.″
If the system still does not operate 
normally after following the 
relevant instructions, press and 
hold the Reset button.
If the problem persists, contact 
your place of purchase or dealer.  
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9-12
Product specifications
Media player
 [USB mode
 # Music
Item Specifications
Audio file 
specification MPEG-1/2 Layer3, OGG (Vorbis), FLAC, WMA (Standard/
Professional), WAV
Bit rates/Sampling 
frequency MP3
8 to 320 kbps (CBR/VBR), to 48 kHz (ID3 tag version: 
Ver. 1.0, Ver. 1.1, Ver. 2.2, Ver. 2.3, Ver. 2.4)
OGG Q1 to Q10, to 48 kHz
FLAC 8/16/24 bit, to 48 kHz
WMA
 \225 Standard (0x161): to L3 Profile, to 385 kbps, to 48 kHz
 \225Professional (0x162): to M0b, to 192 kbps, to 48 kHz
WAV 8/16 bit, to 48 kHz
Detailed 
specifications
 \225 Maximum number of directory layers: 20
 \225Maximum length of folder/file names: 255 byte
 \225Supported characters for folder/file names: Alphanumeric 
characters, Korean standard character set 2,350 characters, 
Simplified Chinese 4,888 characters
 \225Maximum number of folders: 2,000 (including ROOT)
 \225Maximum number of files: 8,000 
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9-13
 \333Note
 \225You cannot play the following types of files:
 - Modified files (files whose file format has changed)
 -Variant files (for example, MP3 files encoded with WMA audio codec)
 \225Sound quality of music files using a bit rate in more than  192 kbps is not guaranteed.
 \225For files that do not use a fixed bit rate, some functions may not work or the playback time 
may be incorrect.
 \225If an error occurs when you play a file or the file is not in supported format, change the file 
format by using the latest encoding software.
 # USB storage devices
Item Specifications
Byte/Sector 64 kbyte or less
Format system FAT16/32 (recommended), exFAT, NTFS
 \333Note
 \225Operation is guaranteed only for a metal cover type USB storage device with a plug type 
connector.
 - USB storage devices with a plastic plug may not be recognized.
 -USB storage devices in memory card types, such as CF card or SD cards, may not be 
recognized.
 \225Any problems caused by the use of USB storage devices not listed in the following table 
are not covered by the warranty.
Product name Manufacturer
XTICK LG Electronics Inc.
BMK BMK Technology Co., Ltd.
SKY-DRV Sky Digital Co., Ltd.
TRANSCEND JetFlash Transcend Information, Inc.
Sandisk Cruzer SanDisk
Micro ZyRUS ZyRUS
NEXTIK Digiworks Co., Ltd. 
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9-14
 \225USB hard disk drives may not be recognized.
 \225When you use a large capacity USB storage device with multiple logical drives, only files 
stored on the first drive will be recognized.
 \225If an app program is loaded on a USB storage device, the corresponding media files may 
not play.
Common specifications
Item Specifications
Power supply DC 14.4 V
Operating power DC 9 to 16 V
Dark current (if UVO not 
supported) 1 mA or less
Sleep current (if UVO 
supported)
 \225 Average current within 168 hours of ACC off: 10 mA or less
 \225Average current after 168 hours of ACC off: 1 mA or less
Operating temperature -20 to +70 °C (-4 to +158 °F)
Storage temperature -40 to +85 °C (-40 to +185 °F)
Current consumption 2.5 A
Radio
ItemSpecifications
Channels A2
 \225 FM: 87.5 to 107.9 MHz (Step: 200 kHz)
 \225AM: 530 to 1710 kHz (Step: 10 kHz)
Sensitivity
 \225 FM: 10 dBuV or lower
 \225AM: 35 dBuV EMF or lower
Distortion factor 2 % or less
 \333Note
Depending on the vehicle model or specifications, available radio channels may vary.