stop start lexus LC500 2018 Service Manual

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7
When trouble arises
When trouble arises
7-1. Essential information
Emergency flashers ................. 360
If your vehicle has to be stopped in
an emergency.......................... 360
7-2. Steps to take in an emergency
If your vehicle needs to be towed
........................................................ 362
If you think something is wrong
........................................................ 366
Fuel pump shut off system
(LC500) ................................... 367
If a warning light turns on or a
warning buzzer sounds ....... 368
If a warning message is displayed
........................................................ 378
If you have a flat tire.................. 384
If the engine will not start
(LC500) ................................... 385
If the hybrid system will not start
(LC500h) ................................. 386
If you lose your keys ................. 388
If the fuel filler door cannot be
opened ....................................... 388
If the electronic key does not
operate properly .................... 389
If the 12-volt battery is discharged
........................................................ 392
If your vehicle overheats
(LC500) ................................... 400
If your vehicle overheats
(LC500h) ................................. 403
If the vehicle becomes stuck 407

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7-2. Steps to take in an emergency
When trouble arises
Follow the procedure below to restart
the engine after the system is activated.
1 Turn the engine switch to ACCES-
SORY mode or turn it off.
2 Restart the engine.
Fuel pump shut off system
(LC500)
To minimize the risk of fuel leakage
when the engine stalls or when an
airbag inflates upon collision, the
fuel pump shut off system stops the
supply of fuel to the engine.
Restarting the engine
NOTICE
■Before starting the engine
Inspect the ground under the vehicle. If you find that fuel has leaked onto the ground, the fuel system has been dam-
aged and is in need of repair. Do not restart the engine.

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7-2. Steps to take in an emergency
The ABS warning light comes on. ( P.369)
●Malfunction in the charging system
The charging system warning light comes on. ( P.368)
●Malfunction in the brake system
The brake system warning light comes on. ( P.368)
●Malfunction in the tire pressure warning system
The tire pressure warning light comes on. ( P.374)
●Remaining fuel level is low
The low fuel level warn ing light comes on. (P.373)
■If “Hybrid System Overheated Reduced Output Power” is shown (LC500h)
This message may be displayed when driving un der severe operating conditions. (For exam- ple, when driving up a long steep hill.) Stop and check. (P.403)
■If “Traction Battery Needs to be Protected Refrain from the Use of N Position” is shown
(LC500h)
The remaining charge for the hybrid battery (tr action battery) is low. As the hybrid battery
(traction battery) cannot be charged when the sh ift position is in N, when stopping the vehi- cle for a long period of time, shift the shift position to P.
■If “Traction Battery needs to be Protected Shift into P to Restart” is shown (LC500h)
The remaining charge for the hybrid battery (tr action battery) is low, because the shift posi- tion has been shifted to N for a long period of time. When moving the vehicle, shift the shift position to P and restart the hybrid system.
■If “Shift to P Before Exiting Vehicle” is shown
The driver’s door is opened without turning the engine switch <power switch> to off with the
shift position in any position other than P. Shift the shift position to P.
■If “Shift Is in N Release Accele rator Before Shifting” is shown
The accelerator pedal has been depressed when the shift position is in N. Release the accel-
erator pedal and shift the shift position to D or R.
■If “Depress Brake when Vehicle Is Stoppe d Hybrid System May Overheat” is shown (LC500h)
The message may be displayed when the accelerator pedal is depressed to hold the vehicle while the vehicle is stopped on an uphill etc. The hybrid system may overheat. Release the accelerator pedal and depress the brake pedal.
■If “Shift system malfunction Driving unavailable” is shown
There is a malfunction in the shift control system. Have the vehicle inspected by any autho- rized Lexus retailer or Lexus authorized repa irer, or any reliable repairer immediately.
■If “Auto Power Off to Conserve Battery” is shown
LC500: Power was turned off due to the automatic power off function. Next time when starting the
engine, increase the engine speed slightly an d maintain that level for approximately 5 min- utes to recharge the 12-volt battery.
LC500h:

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7-2. Steps to take in an emergency
When trouble arises
Power was turned off due to the automatic power off function. Next time when starting the hybrid system, operate the hybrid system for approximately 5 minutes to recharge the 12-volt battery.
■If a message that indicates the need for the shift lever operation is shown
To prevent the shift lever from being operated incorrectly or the vehicle from moving unex- pectedly, a message that requires shifting the shift lever may be shown on the multi-informa-
tion display. In that case, follow the instru ction of the message and shift the shift lever.
■If “Front Camera Unavailable” or “Front Camera Vision Blocked Clean and Demist Windshield” is shown
The following systems may be suspended un til the problem shown in the message is resolved.
●PCS
●LKA
●Dynamic radar cruise cont rol with full-speed range
●Automatic High Beam
■If “Engine Stopped Steering Power Low” (LC500) or “Hybrid System Stopped Steer- ing Power Low” (LC500h) is shown
The steering wheel may become extremely heavy. If the steering wheel becomes heavier than usual when operating, hold firmly and operate using more force than usual.
■If “Warming Up Maximum Vehicle Speed: 110km/h” is shown (LC500h)
The transmission is being warmed up and the ve hicle is unable to be driven over 110 km/h (65 mph). Wait until the transmission warms up.
■If “Stop the vehicle in a safe place Shift to P position” is shown (LC500h)
There may be a malfunction in the hybrid system or the shift position may be shifted to N for a long time. Immediately stop the vehicle and contact any authorized Lexus retailer or Lexus
authorized repairer, or any reliable repairer.
■If “Oil Maintenance Required Soon” is shown (LC500h)
The engine oil is scheduled to be changed. Check the engine oil, and change if necessary.
After changing the engine oil, the message should be reset. ( P.321)
■If “Engine Oil Level Low Add or Replace” is shown
The engine oil level is low. Check the level of engine oil, and add if necessary. This message
may appear if the vehicle is stopped on a slope. Move the vehicle to a level surface and check to see if the message disappears.
■If a message that indicates the need for referring to Owner’s Manual is shown
●If any of the following messages is shown on the multi-information display, follow the instructions.• “Engine Coolant Temp High” ( P.403, 403)
•“Battery low” ( P.392) • “Transmission Fluid Temp High” ( P.174, 180)
●If any of the following messages is shown on the multi-information display, it may indicate a malfunction. Have the vehicle inspected by any authorized Lexus retailer or Lexus authorized repairer, or any reliable repairer immediately.
• “Entry & Start System Malfunction”

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7-2. Steps to take in an emergency
• “Shift system malfunction” • “P switch malfunction”• “Shift system unavailable”
●If any of the following messages is shown on the multi-information display, it may indicate a malfunction in a system or part. Immediately have the vehicle inspected by any autho-
rized Lexus retailer or Lexus authorized repairer, or any reliable repairer. • “Hybrid System Malfunction” (LC500h)•“Check Engine”
• “Hybrid Battery System Malfunction” (LC500h) • “Accelerator System Malfunction”
●If any of the following messages is shown on the multi-information display, it may indicate a malfunction. Immediately stop the vehicle and contact any authorized Lexus retailer or Lexus authorized repairer, or any reliable repairer.
•“Braking Power Low” • “Charging System Malfunction”• “Oil Pressure Low”
●LC500h: If “Aux Battery Low” is shown, observe the following.
• If the message disappears in a few minutes*
Keep the hybrid system operating for more than approximately 15 minutes to charge the 12-volt battery.
• If the message does not disappear Refer to “If the 12-volt battery is discharged” ( P.392) to start the hybrid system*: It is displayed for approximately 6 seconds.
●If “Battery low” is shown, the 12-volt battery charge is insufficient. Recharge or replace the 12-volt battery.
●LC500h: If “Maintenance Required for Traction battery Cooling Parts” is shown, the fil- ters may be clogged, the air intake vents may be blocked, or there may be a gap in the
duct. Therefore, perform the following correction procedure. • If the air intake vents and filters of the hybrid battery (traction battery) are dirty, perform the procedure on P.309 to clean them.
• If the warning message is shown when the air in take vents and filters of the hybrid battery (traction battery) are not dirty, have the vehicle inspected by any authorized Lexus retailer or Lexus authorized repairer, or any reliable repairer.
■If a message that indicates the need for visi ting your any authorized Lexus retailer or
Lexus authorized repairer, or any reliable repairer is shown
The system or part shown on th e multi-information display is malfunctioning. Have the vehi-
cle inspected by any authorized Lexus retailer or Lexus authorized repairer, or any reliable repairer immediately.
■Warning buzzer
In some cases, the buzzer may not be heard due to being in a noisy location or audio sound.
NOTICE
■While the engine oil level warning message is displayed
Continued engine operation with low engine oil will damage the engine.

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7-2. Steps to take in an emergency
When trouble arises
ACCESSORY mode.
3Firmly depress the brake pedal and
check that is shown on the
multi-information display.
4 Press the engine switch <power
switch>.
In the event that the engine <hybrid sys-
tem> still cannot be started, contact
any authorized Lexus retailer or Lexus
authorized repairer, or any reliable
repairer.
■Stopping the engine <hybrid system>
Set the parking brake, shift the shift position to P and press the engine switch <power switch> as you normally do when stopping
the engine <hybrid system>.
■Electronic key battery
As the above procedure is a temporary
measure, it is recommended that the elec- tronic key battery be replaced immediately when the battery is depleted. ( P.349)
■Alarm (if equipped)
Using the mechanical key to lock the doors will not set the alarm system.
If a door is unlocked using the mechanical key when the alarm system is set, the alarm may be triggered.
■Changing engine switch <power switch>
modes
Release the brake pedal and press the
engine switch <power switch> in step 3
above. The engine <hybrid system> does not start and modes will be changed each time the
switch is pressed. ( P.165, 170)

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7-2. Steps to take in an emergency
When trouble arises
LC500h (Right-hand drive vehicles)
Exclusive jump starting terminal (your vehicle)
Positive (+) battery terminal (second vehicle)
Negative (-) battery terminal (second vehicle)
Solid, stationary, unpainted metallic point away from the exclusive jump starting
terminal and any moving parts as shown in the illustration
5 Start the engine of the second vehi-
cle. Increase the engine speed
slightly and maintain at that level for
approximately 5 minutes to
recharge the 12-volt battery of your
vehicle.
6 Open and close any of the door of
your vehicle with the engine switch
<power switch> off.
7 Maintain the engine speed of the
second vehicle and start the engine
<hybrid system> of your vehicle by
turning the engine switch <power
switch> to IGNITION ON mode
<ON mode>.
8 Once the vehicle’s engine <hybrid
system> has started, remove the
jumper cables in the exact reverse
order from which they were con-
nected.
9 Close the exclusive jump starting
terminal cover, and reinstall the fuse
box cover to tits original position.
Once the engine <hybrid system> starts, have the vehicle inspected at any autho-rized Lexus retailer or Lexus authorized
repairer, or any reliable repairer as soon as possible.
■Starting the engine <hybrid system> when the 12-volt battery is discharged
The engine <hybrid system> cannot be started by push-starting.
■To prevent 12-volt battery discharge
●Turn off the headlights and the audio sys-tem while the engine <hybrid system> is
stopped.
●Turn off any unnecessary electrical com-
A
B
C
D

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7-2. Steps to take in an emergency
1Stop the vehicle in a safe place and
turn off the air conditioning system,
and then stop the engine.
2 If you see steam:
Carefully lift the hood after the
steam subsides.
If you do not see steam:
Carefully lift the hood.
3 After the engine has cooled down
sufficiently, inspect the hoses and
WARNING
■After recharging the 12-volt battery
Have the 12-volt battery inspected at any authorized Lexus retailer or Lexus authorized repairer, or any reliable
repairer as soon as possible. If the 12-volt battery is deteriorating, continued use may cause the 12-volt battery to emit a
malodorous gas, which may be detri- mental to the health of passengers.
■When exchanging the 12-volt battery
After exchanging, securely attach the exhaust hose and exhaust hole plug to
the exhaust hole of the exchanged 12- volt battery. If not properly installed, gases (hydrogen) may leak into the vehi-
cle interior, and there is the possible dan- ger of the gas igniting and exploding.
NOTICE
■When handling jumper cables
When connecting the jumper cables, ensure that they do not become entan-gled in the cooling fan or engine drive
belt.
■To prevent damaging the vehicle
The exclusive jump starting terminal is to be used when charging the 12-volt bat-tery from another vehicle in an emer-
gency. It cannot be used to jump start another vehicle.
If your vehi cle overheats
(LC500)
The following may indicate that
your vehicle is overheating.
 The engine coolant temperature
gauge ( P.88) is in the red zone
or a loss of engine power is expe-
rienced. (For example, the vehicle
speed does not increase.)
 “Engine Coolant Temp High” is
shown on the multi-information
display.
 Steam comes out from under the
hood.
Correction procedures

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7-2. Steps to take in an emergency
When trouble arises
radiator core (radiator) for any
leaks.
Radiator
Cooling fan
If a large amount of coolant leaks, immedi-
ately contact any authorized Lexus retailer
or Lexus authorized repairer, or any reli-
able repairer.
4 The coolant level is satisfactory if it
is between the “F” and “L” lines on
the reservoir.
Reservoir
“F” line
“L” line
Coolant inlet cap
5 Add coolant if necessary.
Water can be used in an emergency if
coolant is unavailable.
6 Start the engine and turn the air
conditioning system on to check
that the radiator cooling fan oper-
ates and to check for coolant leaks
from the radiator or hoses.
The fan operates when the air conditioning
system is turned on immediately after a cold start. Confirm that the fan is operating by checking the fan sound and air flow. If it
is difficult to check these, turn the air con- ditioning system on and off repeatedly. (The fan may not operate in freezing tem-
peratures.)
7 If the fan is not operating:
Stop the engine immediately and
contact any authorized Lexus
retailer or Lexus authorized
repairer, or any reliable repairer.
If the fan is operating:
Have the vehicle inspected at the
nearest authorized Lexus retailer
or Lexus authorized repairer, or any
reliable repairer.
■When adding coolant
Add coolant in accordance with the follow- ing procedure.
1 Remove the service cover.
A
B
A
B
C
D

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7-2. Steps to take in an emergency
engine coolant is unavailable.
6 Start the hybrid system and turn the
air conditioning system on to check
that the radiator cooling fan oper-
ates and to check for coolant leaks
from the radiator or hoses.
The fan operates when the air conditioning system is turned on immediately after a
cold start. Confirm that the fan is operating by checking the fan sound and air flow. If it is difficult to check these, turn the air con-
ditioning system on and off repeatedly. (The fan may not operate in freezing tem-peratures.)
7 If the fan is not operating:
Stop the hybrid system immediately
and contact any authorized Lexus
retailer or Lexus authorized
repairer, or any reliable repairer.
If the fan is operating:
Have the vehicle inspected at the
nearest any authorized Lexus
retailer or Lexus authorized
repairer, or any reliable repairer.
If “Hybrid System Overheated
Reduced Output Power” is shown
on the multi-information display
1 Stop the vehicle in a safe place.
2 Stop the hybrid system and care-
fully lift the hood.
3 After the hybrid system has cooled
down, inspect the hoses and radia-
tor core (radiator) for any leaks.
Radiator
Cooling fan
If a large amount of coolant leaks, immedi-
ately contact any authorized Lexus retailer
or Lexus authorized repairer, or any reli-
able repairer.
4 The coolant level is satisfactory if it
is between the “F”/“FULL” and
“L”/“LOW” lines on the reservoir.
Reservoir
A
B
A