LEXUS RX350 2021 Owners Manual

4317-2. Steps to take in an emergency
7
When trouble arises
wrap its tip with tape to protect the cover.
■When the electronic key does not work
properly
●Make sure that the smart access system
with push-button start has not been dis-
abled at your Lexus dealer. If it has been
disabled, re-enable it.
●Check if battery-saving mo de is set. If it is
set, cancel the function. ( P.116)
■Unlocking the door
Use the mechanical key ( P.97) in
order to perform th e following opera-
tions:
If the electronic key does not
operate properly
If communication between the
electronic key and vehicle is inter-
rupted ( P.116) or the electronic
key cannot be used because the
battery is depleted, the smart
access system with push-button
start and wireless remote control
cannot be used. In such cases, the
doors can be opened and the
engine can be started by following
the procedure below.
NOTICE
■In case of a smart access system with
push-button start malfunction or
other key-rela ted problems
Take your vehicle with all the electronic
keys provided with your vehicle to your
Lexus dealer.
Locking and unlocking the doors

4327-2. Steps to take in an emergency
1Insert the mechanical key while
pulling on the driver’s door handle.
2 Unlock the door.
Turning the key rearward unlocks the
driver’s door. Turning the key again unlocks
the other doors.
3Remove the key, return the handle,
and then pull the handle again.
■Locking the door
1 With the door open, push down the
inside lock button.
2 Close the door.
■Key linked functions
1 Closes the windows and the moon
roof
* or panoramic moon roof* (turn
and hold)
2 Opens the windows and the moon
roof
* or panoramic moon roof* (turn
and hold)
These settings must be customized at your
Lexus dealer.
*: If equipped
1 Ensure that the shift lever is in P and
depress the brake pedal.
2 Touch the Lexus emblem side of the
electronic key to the engine switch.
When the electronic key is detected, a
buzzer sounds and the engine switch will
turn to IGNITION ON mode.
WARNING
■When using the mechanical key and
operating the power windows or the
moon roof or panoramic moon roof
Operate the power window or the moon
roof or panoramic moon roof after
checking to make sure that there is no
possibility of any passe nger having any of
their body parts caught in the window or
the moon roof or panoramic moon roof.
Also, do not allow children to operate the
mechanical key. It is possible for children
and other passengers to get caught in
the power window or the moon roof or
panoramic moon roof.
Starting the engine

4337-2. Steps to take in an emergency
7
When trouble arises
When the smart access system with
push-button start is deactivated in custom-
ization setting, the engine switch will turn
to ACCESSORY mode.
3 Firmly depress the brake pedal and
check that is shown on the
multi-information display.
4 Press the engine switch shortly and
firmly.
In the event that the engine still cannot
be started, contact your Lexus dealer.
■Stopping the engine
Shift the shift lever to P, set the parking
brake, and press the engine switch as you
normally do when stopping the engine.
■Replacing the key battery
As the above procedure is a temporary
measure, it is recomme nded that the elec-
tronic key battery be replaced immediately
when the battery is depleted. ( P.379)
■Alarm (For Canada)
Using the mechanical key to lock the doors
will not set the alarm system.
If a door is unlocked using the mechanical
key when the alarm system is set, the alarm
may be triggered. ( P.68)
■Changing engine switch modes
Release the brake pedal and press the
engine switch in step 3 above. The engine
does not start and modes will be changed
each time the switch is pressed. ( P.177)
If the vehicle battery is dis-
charged
The following procedures may be
used to start the engine if the vehi-
cle’s battery is discharged.
You can also call your Lexus dealer
or a qualified repair shop.

4347-2. Steps to take in an emergency
If you have a set of jumper (or booster)
cables and a second vehicle with a bat-
tery, you can jump start your vehicle by
following the steps below.
1Confirm that the electronic key is
being carried.
When connecting the jumper (or booster)
cables, depending on the situation, the
alarm may activate and doors locked. (
 P.69)
2 Open the hood. ( P.357)
3 Connect a positive jumper cable clamp to on your vehicle and connect the
clamp on the other end of the positive cab le to on the second vehicle. Then,
connect a negative cable clamp to on the second vehicle and connect the
clamp at the other end of the negative cable to .
Positive (+) battery terminal (your vehicle)
Positive (+) battery terminal (second vehicle)
Negative (-) battery terminal (second vehicle)
Solid, stationary, unpainted metallic poin t away from the battery and any mov-
ing parts as shown in the illustration
4 Start the engine of the second vehi-
cle. Increase the engine speed
slightly and maintain at that level for
approximately 5 minutes to recharge the battery of your vehi-
cle.
5 Open and close any of the doors of
your vehicle with the engine switch
off.
Restarting the engine
A
B
C
D
A
B
C
D

4357-2. Steps to take in an emergency
7
When trouble arises
6Maintain the engine speed of the
second vehicle and start the engine
of your vehicle by turning the
engine switch to IGNITION ON
mode.
7 Once the vehicle’s engine has
started, remove the jumper cables
in the exact reverse order from
which they were connected.
Once the engine starts, have the vehi-
cle inspected at your Lexus dealer as
soon as possible.
■Starting the engine when the battery is
discharged
The engine cannot be started by push-start-
ing.
■To prevent battery discharge
●Turn off the headlights and the audio sys-
tem while the engine is off.
●Turn off any unnecessary electrical com-
ponents when the vehicle is running at a
low speed for an extended period, such
as in heavy traffic.
■When removing the battery terminals
When the battery terminals are removed,
the information stored in the ECU is
cleared. Before removi ng the battery termi-
nals, contact your Lexus dealer.
■Charging the battery
The electricity stored in the battery will dis-
charge gradually even when the vehicle is
not in use, due to natural discharge and the
draining effects of certain electrical appli-
ances. If the vehicle is left for a long time,
the battery may discharge, and the engine
may be unable to start. (The battery
recharges automatically during driving.)
■When the battery is removed or dis-
charged
●In some cases, it may not be possible to
unlock the doors using the smart access
system with push-button start when the
battery is discharged. Use the wireless remote control or the mechanical key to
lock or unlock the doors.
●The engine may not start on the first
attempt after the battery has recharged
but will start normally after the second
attempt. This is not a malfunction.
●The engine switch mode is memorized by
the vehicle. When the battery is recon-
nected, the system will return to the
mode it was in before the battery was dis-
charged. Before disconnecting the bat-
tery, turn the engine switch off.
If you are unsure wh
at mode the engine
switch was in before the battery dis-
charged, be especially careful when
reconnecting the battery.
●The power back door must be initialized.
(  P.109)
■Replacing the battery
●Use a battery with the same case size as
the previous battery and an equivalent
20 hour rate capacity (20HR) or greater.
• If the sizes differ, the battery cannot be properly secured.
• If the 20 hour rate capacity is low, even if the time period where the vehicle is not
used is a short time, the battery may dis-
charge and the engine may not be able to
start.
●For details, consult your Lexus dealer.
WARNING
■When removing the battery terminals
Always remove the negative (-) terminal
first. If the positive (+) terminal contacts
any metal in the surrounding area when
the positive (+) terminal is removed, a
spark may occur, leading to a fire in addi-
tion to electrical shocks and death or
serious injury.
■Avoiding battery fires or explosions
Observe the following precautions to
prevent accidentally igniting the flamma-
ble gas that may be emitted from the bat-
tery:

4367-2. Steps to take in an emergency
WARNING
●Make sure each jumper cable is con-
nected to the correct terminal and that
it is not unintentionally in contact with
any other than the intended terminal.
●Do not allow the other end of the
jumper cable connected to the “+” ter-
minal to come into contact with any
other parts or metal surfaces in the
area, such as brackets or unpainted
metal.
●Do not allow the + and - clamps of the
jumper cables to come into contact
with each other.
●Do not smoke, use matches, cigarette
lighters or allow open flame near the
battery.
■Battery precautions
The battery contains poisonous and cor-
rosive acidic electrolyte, while related
parts contain lead and lead compounds.
Observe the following precautions when
handling the battery:
●When working with the battery, always
wear safety glasses and take care not
to allow any battery fluids (acid) to
come into contact with skin, clothing
or the vehicle body.
●Do not lean over the battery.
●In the event that battery fluid comes
into contact with the skin or eyes,
immediately wash the affected area
with water and seek medical attention.
Place a wet sponge or cloth over the
affected area until medical attention
can be received.
●Always wash your hands after handling
the battery support, terminals, and
other battery-related parts.
●Do not allow children near the battery.
■When replacing the battery
●When the vent plug and indicator are
close to the hold down clamp, the bat-
tery fluid (sulfuric acid) may leak.
●For information regarding battery
replacement, contact your Lexus
dealer.
NOTICE
■When handling jumper cables
When connecting the jumper cables,
ensure that they do not become entan-
gled in the cooling fans or engine drive
belt.

4377-2. Steps to take in an emergency
7
When trouble arises
1Stop the vehicle in a safe place and
turn off the air conditioning system,
and then stop the engine.
2 If you see steam:
Carefully lift the hood after the
steam subsides.
If you do not see steam:
Carefully lift the hood.
3 After the engine has cooled down
sufficiently, inspect the hoses and radiator core (radiator) for any
leaks.
Radiator
Cooling fans
If a large amount of coolant leaks, immedi-
ately contact your Lexus dealer.
4
The coolant level is satisfactory if it
is between the “FULL” and “LOW”
lines on the reservoir.
Reservoir
“FULL” line
“LOW” line
Radiator cap
5 Add coolant if necessary.
Water can be used in an emergency if
If your vehicle overheats
The following may indicate that
your vehicle is overheating.
The needle of the engine coolant
temperature gauge ( P.77)
enters the red zone, or a loss of
engine power is experienced.
(For example, the vehicle speed
does not increase.)
 “Engine Coolant Temp High Stop
in a Safe Place See Owner’s
Manual” is shown on the
multi-information display.
 Steam comes out from under the
hood.
Correction procedures
A
B
A
B
C
D

4387-2. Steps to take in an emergency
coolant is unavailable.
6Start the engine and turn the air
conditioning system on to check
that the radiator cooling fans oper-
ate and to check for coolant leaks
from the radiator or hoses.
The fans operate when the air conditioning
system is turned on immediately after a
cold start. Confirm that the fans are oper-
ating by checking the fan sound and air
flow. If it is difficult to check these, turn the
air conditioning system on and off repeat-
edly.
(The fans may not oper ate in freezing tem-
peratures.)
7 If the fans are not operating:
Stop the engine immediately and
contact your Lexus dealer.
If the fans are operating:
Have the vehicle inspected at the
nearest Lexus dealer.
8 Check if “Engine Coolant Temp
High Stop in a Safe Place See
Owner's Manual” is shown on the
multi-information display.
If the message does not disappear:
Stop the engine and contact your Lexus
dealer.
If the message is not displayed:
Have the vehicle inspected at the nearest Lexus dealer.
WARNING
■When inspecting under the hood of
your vehicle
Observe the following precautions.
Failure to do so may result in serious
injury such as burns.
●If steam is seen coming from under the
hood, do not open the hood until the
steam has subsided. The engine com-
partment may be very hot.
●Keep hands and clothing (especially a
tie, a scarf or a muffler) away from the
fans and belts.
Failure to do so may cause the hands
or clothing to be caught, resulting in
serious injury.
●Do not loosen the radiator cap and the
coolant reservoir cap while the engine
and radiator are hot.
High temperature steam or coolant
could spray out.
NOTICE
■When adding engine coolant
Add coolant slowly after the engine has
cooled down sufficiently. Adding cool
coolant to a hot engine too quickly can
cause damage to the engine.
■To prevent damage to the cooling sys-
tem
Observe the following precautions:
●Avoid contaminating the coolant with
foreign matter (such as sand or dust,
etc.).
●Do not use any coolant additive.

4397-2. Steps to take in an emergency
7
When trouble arises
1Stop the engine. Shift the shift lever
to P and set the parking brake.
2 Remove the mud, snow or sand
from around the front wheels.
3 Place wood, stones or some other
material under the front wheels to
help provide traction.
4 Restart the engine.
5 AWD models: Activate all-wheel
drive lock mode. ( P.273)
6 Shift the shift lever to D or R and
release the parking brake. Then,
while exercising caution, depress
the accelerator pedal.
■When it is difficult to free the vehicle
Press to turn off TRAC.
If the vehicle becomes stuck
Carry out the following proce-
dures if the tires spin or the vehicle
becomes stuck in mud, dirt or snow:
Recovering procedure
WARNING
■When attempting to free a stuck vehi-
cle
If you choose to push the vehicle back
and forth to free it, make sure the sur-
rounding area is clear to avoid striking
other vehicles, obje cts or people. The
vehicle may also lunge forward or lunge
back suddenly as it becomes free. Use
extreme caution.
■When shifting the shift lever
Be careful not to shif t the shift lever with
the accelerator pedal depressed.
This may lead to un expected rapid accel-
eration of the vehicle that may cause an
accident resulting in death or serious
injury.
NOTICE
■To avoid damage to the transmission
and other components
●Avoid spinning the front wheels and
depressing the accelerator pedal
more than necessary.
●If the vehicle remains stuck even after
these procedures are performed, the
vehicle may require towing to be freed.

4407-2. Steps to take in an emergency