LINCOLN CONTINENTAL 2001 Owners Manual

You may also contact the North American Customer Relationship Center
at 1-800-392-3673 (Ford), TDD for the hearing impaired: 1-800-232-5952
or by writing to the Center at the following address:
Ford Motor Company
Customer Relationship Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
In those cases where you continue to feel that the efforts by Ford and
the dealer to resolve a factory-related vehicle service concern have been
unsatisfactory, Ford of Canada participates in an impartial third party
mediation/arbitration program administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight-forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final; the arbitrator's
award is binding both to you and Ford of Canada.
CAMVAP services are available in all territories and provinces, except
Quebec. For more information, without charge or obligation, call your
CAMVAP Provincial Administrator directly at 1-800-207-0685.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a district or
owner relations/customer relationship office.
Customer assistance
211

The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
fuel.
In the United States, using leaded fuel may also result in difficulty
importing your vehicle back into the U.S.
If your vehicle must be serviced while you are traveling or living in
Central or South America, the Caribbean, or the Middle East, contact the
nearest Ford dealership. If the dealership cannot help you, write or call:
FORD MOTOR COMPANY
WORLDWIDE DIRECT MARKET OPERATIONS
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804
If you are in another foreign country, contact the nearest Ford
dealership. If the dealership employees cannot help you, they can direct
you to the nearest Ford affiliate office.
If you buy your vehicle in North America and then relocate outside of
the U.S. or Canada, register your vehicle identification number (VIN) and
new address with Ford Motor Company Worldwide Direct Market
Operations.
FORD CAR CARE PRODUCTS FOR YOUR VEHICLE
Ford has many quality products available from your dealer to clean your
vehicle and protect its finishes. These quality products have been
specifically engineered to fulfill your automotive needs; they are custom
designed to complement the style and appearance of your vehicle. Each
product is made from high quality materials and that meet or exceed
Ford's rigid specifications. For best results, use the following or products
of equivalent quality:
Ford Custom Clearcoat Polish*
Ford Custom Silicone Gloss Polish
Ford Custom Vinyl Protectant* (not available in Canada)
Motorcraft Vinyl Conditioner (Canada only)
Customer assistance
212

Ford Deluxe Leather and Vinyl Cleaner (not available in Canada)
Motorcraft Vinyl Cleaner (Canada only)
Ford Extra Strength Tar and Road Oil Remover* (not available in
Canada)
Ford Extra Strength Upholstery Cleaner (not available in Canada)
Ford Metal Surface Cleaner
Ford Multi-Purpose Cleaner*
Motorcraft Car Wash Concentrate
Motorcraft Carlite Glass Cleaner
Ford Spot and Stain Remover*
Ford Super Premium Tire and Trim Dressing
Ford Triple Clean
Ford Ultra-Clear Spray Glass Cleaner (not available in Canada)
* May be sold with the Motorcraft name
FORD ACCESSORIES FOR YOUR VEHICLE
A wide selection of Ford accessories are available for your vehicle
through your local authorized Ford, Lincoln Mercury or Ford of Canada
dealer. These quality accessories have been specifically engineered to
fulfill your automotive needs; they are custom designed to complement
the style and aerodynamic appearance of your vehicle. In addition, each
accessory is made from high quality materials and meets or exceeds
Ford's rigid engineering and safety specifications. Ford accessories are
warranted for up to 12 months or 20 000 km (12 000 miles) on all cars
and light trucks and 12 months with unlimited distance on medium duty
trucks unless the accessory is installed on a new vehicle, then the
warranty becomes the balance of the new vehicle's warranty or the
accessories warranty, whichever is greater. See your dealer for complete
warranty information and availability.
Not all accessories are available for all models.
Vehicle Security
Keyless entry system
Wheel locks for styled wheels
Vehicle security systems
Customer assistance
213

Comfort and convenience
Cargo nets
Cargo organizers
Engine block heaters
Travel equipment
Inside mirror, electrochromic with compass (with and without
temperature display)
Trailer lamp plug and wiring
Protection and appearance equipment
Air bag anti-theft locks
Carpet floor mats (premium)
Door edge guards
Emergency kit
First aid kit
Flat splash guards
Molded splash guards
Side air deflectors
Universal floor mats
Wood/leather steering wheel
For maximum vehicle performance, keep the following information in
mind when adding accessories or equipment to your vehicle:
²When adding accessories, equipment, passengers and luggage to your
vehicle, do not exceed the total weight capacity of the vehicle or of
the front or rear axle (GVWR or GAWR as indicated on the Safety
compliance certification label). Consult your dealer for specific weight
information.
²The Federal Communications Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC) regulate the use of mobile
communications systems - such as two-way radios, telephones and
theft alarms - that are equipped with radio transmitters. Any such
equipment installed in your vehicle should comply with FCC or CRTC
regulations and should be installed only by a qualified service
technician.
Customer assistance
214

²Mobile communications systems may harm the operation of your
vehicle, particularly if they are not properly designed for automotive
use or are not properly installed. When operated, such systems may
cause the engine to stumble or stall or cause the transmission to be
damaged or operate improperly. In addition, such systems may be
damaged or their performance may be affected by operating your
vehicle. (Citizens band [CB] transceivers, garage door openers and
other transmitters with outputs of five watts or less will not ordinarily
affect your vehicle's operation.)
²Ford cannot assume responsibility for any adverse effects or damage
that may result from the use of such equipment.
ORDERING ADDITIONAL OWNER'S LITERATURE
To order the publications in this portfolio:
Make checks payable to:
HELM, INCORPORATED
P.O. Box 07150
Detroit, Michigan 48207
For a free publication catalog, order toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST,
for credit card holders only
Obtaining a French owner's guide
French Owner's Guides can be obtained from your dealer or by writing to
Ford Motor Company of Canada, Limited, Service Publications, P.O. Box
1580, Station B, Mississauga, Ontario L4Y 4G3.
Customer assistance
215

IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d) requires that, if a manufacturer
or its representative is unable to repair a motor vehicle to conform to the
vehicle's applicable express warranty after a reasonable number of
attempts, the manufacturer shall be required to either replace the
vehicle with one substantially identical or repurchase the vehicle and
reimburse the buyer in an amount equal to the actual price paid or
payable by the consumer (less a reasonable allowance for consumer
use). The consumer has the right to choose whether to receive a refund
or replacement vehicle.
California Civil Code Section 1793.22(b) presumes that the manufacturer
has had a reasonable number of attempts to conform the vehicle to its
applicable express warranties if, within the first 18 months of ownership
of a new vehicle or the first 29 000 km (18 000 miles), whichever occurs
first:
1. Two or more repair attempts are made on the same nonconformity
likely to cause death or serious bodily injury OR
2. Four or more repair attempts are made on the same nonconformity (a
defect or condition that substantially impairs the use, value or safety of
the vehicle) OR
3. The vehicle is out of service for repair of nonconformities for a total of
more than 30 calendar days (not necessarily all at one time)
In the case of 1 or 2 above, the consumer must also notify the
manufacturer of the need for the repair of the nonconformity at the
following address:
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
Customer assistance
216

REPORTING SAFETY DEFECTS (U.S. ONLY)
If you believe that your vehicle has
a defect that could cause a crash, or
could cause injury or death, you
should immediately inform the
National Highway Traffic Safety
Administration (NHTSA) in addition
to notifying Ford Motor Company.
If NHTSA receives similar complaints, it may open an investigation, and
if it finds that a safety defect exists in a group of vehicles, it may order a
recall and remedy campaign. However, NHTSA cannot become involved
in individual problems between you, your dealer or Ford Motor Company.
To contact NHTSA, you may either call the Auto Safety Hotline toll-free
at 1±800±424±9393 (202±366±0123 in the Washington D.C. area) or write
to:
NHTSA
U.S. Department of Transportation
400 Seventh Street
Washington D.C. 20590
You can also obtain other information about motor vehicle safety from
the Hotline.
Reporting safety defects
217

A
Accessory delay ..........................66
Air bag supplemental
restraint system ..................97, 101
and child safety seats ..............99
description ........................97, 101
disposal ....................................104
driver air bag ....................99, 102
indicator light .............9, 101, 103
operation ...........................99, 102
passenger air bag .............99, 102
side air bag ..............................101
Air cleaner filter .......................200
Air conditioning ..........................27
automatic temperature
control system ..........................27
Air filter, cabin ..........................167
Air suspension ...........................120
description ..............................120
Antifreeze
(see Engine coolant) ................157
Anti-lock brake system
(see Brakes) ......................116±117
Anti-theft system ........................69
arming the system ....................70
disarming a triggered system ..71
Audio system (see Radio) .........34
Automatic transaxle .................121
driving with .............................123
fluid, adding ............................163
fluid, checking ........................163
fluid, refill capacities ..............200
fluid, specification ..................202
Axle
lubricant specifications ..........201B
Battery .......................................165
acid, treating emergencies .....165
charging system
warning light .............................11
jumping a disabled battery ....144
maintenance-free ....................165
replacement, specifications ...200
servicing ..................................165
Belt minder .................................93
Brakes ........................................116
anti-lock ...........................116±117
anti-lock brake system
(ABS) warning light .........10, 117
brake warning light ..................10
fluid, checking and adding ....156
fluid, refill capacities ..............200
fluid, specifications .........201±202
lubricant specifications ..201±202
shift interlock ..........................121
Break-in period .............................3
C
Capacities for refilling fluids ....200
CD changer .................................44
Certification Label ....................203
Child safety restraints ..............104
child safety belts ....................104
Child safety seats ......................105
attaching with tether straps ..109
in front seat ............................107
in rear seat ..............................107
Cleaning your vehicle ...............194
engine compartment ..............197
exterior ............................195±196
exterior lamps .........................196
instrument cluster lens ..........198
Index
218

instrument panel ....................198
interior .....................................199
mirrors .....................................196
plastic parts ............................196
safety belts ..............................199
washing ....................................195
waxing .....................................195
wheels ......................................196
windows ..................................199
wiper blades ............................197
woodtone trim ........................198
Climate control (see Air
conditioning or Heating) ............27
Clock ............................................33
Compass, electronic ....................61
calibration .................................62
set zone adjustment .................61
Console ..................................68±69
Controls
power seat .................................84
steering column ........................51
Coolant
checking and adding ..............157
refill capacities ................161, 200
specifications ..................201±202
Cruise control
(see Speed control) ....................51
Customer Assistance ................132
Ford accessories
for your vehicle ......................212
Ford Extended
Service Plan ............................205
Getting assistance outside
the U.S. and Canada ..............211
Getting roadside assistance ...132
Getting the
service you need ....................205
Ordering additional
owner's literature ...................215The Dispute
Settlement Board ...................208
Utilizing the Mediation/
Arbitration Program ...............211
D
Daytime running lamps
(see Lamps) ................................25
Defrost
rear window ..............................33
Dipstick
automatic
transmission fluid ...................163
engine oil .................................153
Doors
lubricant specifications ..........201
Driving under special
conditions
through water .........................126
E
Electronic message center .........14
Emergencies, roadside
jump-starting ..........................144
Emission control system ..........184
Engine ........................................202
check engine/
service engine soon light ...........8
cleaning ...................................197
coolant .....................................157
idle speed control ...................165
lubrication
specifications ..................201±202
refill capacities ........................200
service points ..........................152
starting after a collision .........133
Engine block heater .................114
Index
219

Engine oil ..................................153
change oil soon warning,
message center .......................153
checking and adding ..............153
dipstick ....................................153
filter, specifications ........155, 200
recommendations ...................155
refill capacities ........................200
specifications ..................201±202
Exhaust fumes ..........................115
F
Floor mats ...................................69
Fluid capacities .........................200
Fuel ............................................176
calculating
fuel economy ....................23, 181
cap ...........................................178
capacity ...................................200
choosing the right fuel ...........179
comparisons with EPA fuel
economy estimates .................184
detergent in fuel .....................180
filling your vehicle
with fuel ..................176, 178, 181
filter, specifications ........180, 200
fuel filler door override ............68
fuel filler door release ..............68
fuel pump shut-off switch .....133
gauge .........................................12
improving fuel economy ........181
octane rating ...................179, 202
quality ......................................179
running out of fuel .................180
safety information relating
to automotive fuels ................176
Fuses ..................................134±135G
Garage door opener ....................57
Gas cap (see Fuel cap) ............178
Gas mileage
(see Fuel economy) .................181
Gauges .........................................12
engine coolant
temperature gauge ...................13
fuel gauge ..................................12
odometer ...................................13
speedometer .............................13
tachometer ................................13
GAWR
(Gross Axle Weight Rating) .....126
definition .................................126
driving with a heavy load ......126
location ....................................126
GVWR (Gross
Vehicle Weight Rating) .............126
calculating ...............................126
definition .................................126
driving with a heavy load ......126
location ....................................126
H
Hazard flashers .........................133
Head restraints ...........................84
Headlamps ...................................25
aiming ..............................192±194
autolamp system .......................26
bulb specifications ..................191
daytime running lights .............25
flash to pass ..............................26
high beam ...........................10, 26
replacing bulbs .......................186
turning on and off ..............10, 25
warning chime ..........................12
Index
220