key LINCOLN MKC 2018 Repair Manual

Personal Profiles
Possible cause and solutionIssue
Another user has changed settings for the wrong Personal Profile.
A Personal Profile has not been created.
My profile will not recall.
Personal Profiles is turned off.
The requested profile is already active.
The memory button being used is not linked to a profile.
The keyfob being used is not linked to a profile.
The wrong keyfob is being used.
A button other than unlock or remote start is being pressed on a linkedkeyfob.
The Personal Profile was deleted.
Personal Profiles is turned off.My preset positions recall but my profile does not.
The vehicle is in motion.
My profile recalls but my preset positions do not.The preset positions are the same as the Guest or previously activeprofile.
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MKC (TME) Canada/United States of America, JJ7J 19A321 AA enUSA, Edition date: 201707, Second Printing
SYNC™ 3

Personal Profiles
Possible cause and solutionIssue
Unlink and relink your keyfob in the Personal Profiles menu. You mayneed to see your authorized dealer.I lost a keyfob.
Keyfobs had been erased and reprogramed. This could happen if youlet dealership add a new keyfob to replace lost one.I lost all profiles.
Master Reset had been performed without your acknowledgement.
General
Possible solutionPossible causeIssue
SYNC 3 only supports four languages in a single module for textdisplay, voice control and voice prompts. The country where youbought your vehicle dictates the four languages based on the mostpopular languages spoken. If the selected language is not available,SYNC 3 remains in the current active language.SYNC 3 does not support the currentlyselected language for the instrumentcluster and information and entertainmentdisplay.
The language selected forthe instrument cluster andinformation and entertain-ment display does notmatch the SYNC 3language (phone, USB,Bluetooth audio, voicecontrol and voice prompts).
SYNC 3 offers several new voice control features for a wide range oflanguages. Dialing a contact name directly from the phonebookwithout pre-recording (for example, “call John Smith”) or selecting atrack, artist, album, genre or playlist directly from your media player(for example, "play artist Madonna").
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MKC (TME) Canada/United States of America, JJ7J 19A321 AA enUSA, Edition date: 201707, Second Printing
SYNC™ 3

A
A/CSee: Climate Control...........................................133
About This Manual............................................7ABSSee: Brakes...........................................................186
ABS driving hintsSee: Hints on Driving With Anti-LockBrakes................................................................187
Accessories....................................................476Exterior style........................................................476Interior style.........................................................476Lifestyle.................................................................476Peace of mind......................................................476
AccessoriesSee: Replacement Parts Recommendation.....13
ACCSee: Using Adaptive Cruise Control..............210
Active Park Assist..........................................199Deactivating the Active Park AssistFeature.............................................................203Parallel Parking, Parallel Park OutAssist..................................................................199Troubleshooting the System...........................204
Adjusting the Headlamps..........................299Horizontal Aim Adjustment..............................300Vertical Aim Adjustment...................................299
Adjusting the Steering Wheel - VehiclesWith: Manual Adjustable SteeringColumn............................................................79Adjusting the Steering Wheel - VehiclesWith: Power Adjustable SteeringColumn............................................................79End of Travel Position..........................................80
Airbag Disposal...............................................53Air ConditioningSee: Climate Control...........................................133
Air FilterSee: Changing the Engine Air Filter..............303
AlarmSee: Anti-Theft Alarm...........................................77
All-Wheel Drive...............................................181Ambient Lighting.............................................94Anti-Theft Alarm...............................................77Arming the Alarm..................................................77Disarming the Alarm.............................................77
Appendices.....................................................513Apps.................................................................435.................................................................................435SiriusXM Traffic and Travel Link......................437
At a Glance........................................................17Audible Warnings and Indicators..............108Headlamps On Warning Chime.......................108Keyless Warning Alert........................................108Parking Brake On Warning Chime..................108
Audio Control....................................................81Seek, Next or Previous.........................................81
Audio System................................................364General Information...........................................364
Audio Unit......................................................365Seek, Fast Forward and Reverse...................367Tune ......................................................................367Volume and Power.............................................367
Auto Hold........................................................190Using Auto Hold..................................................192
Autolamps.........................................................88Windshield Wiper Activated Headlamps........89
Automatic Climate Control..........................133A/C...........................................................................134Auto .......................................................................135Climate Controlled Seats...................................134Defrost....................................................................135Dual.........................................................................135Fan Speed Control..............................................134Heated Rear Window.........................................135Heated Seats........................................................134Left-hand Temperature Control.......................134MAX A/C................................................................134Power......................................................................135Recirculated Air....................................................134Right-hand Temperature Control.....................134
Automatic High Beam Control....................90Automatic High Beam Indicator........................92
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Index

Rear Window Wiper Blade...............................298
Checking MyKey System Status..................61MyKey Distance......................................................61Number of Admin Keys.......................................62Number of MyKeys...............................................62
Checking the Wiper Blades.......................297Child Restraint and SeatbeltMaintenance.................................................40Child Restraint Positioning...........................30Child Safety.......................................................19General Information..............................................19
Child Safety Locks...........................................31Left-Hand Side.......................................................32Right-Hand Side....................................................32
Cleaning Leather Seats................................311Cleaning Products.......................................305Materials...............................................................305
Cleaning the Engine....................................308Cleaning the Exterior..................................306Cleaning the Headlamps.................................306Exterior Chrome Parts.......................................307Exterior Plastic Parts..........................................307Stripes or Graphics.............................................307Underbody...........................................................307Under Hood.........................................................307
Cleaning the Instrument Panel andInstrument Cluster Lens.............................311
Cleaning the Interior...................................309Cleaning Black Label or PresidentialInterior..............................................................309
Cleaning the Wheels....................................312Cleaning the Windows and WiperBlades...........................................................308Clearing All MyKeys........................................61Climate..............................................................411Climate Control..............................................133Climate Controlled Seats.............................147Cooled Seats........................................................148
Collision Warning System...........................231Principle Of Operation.......................................231
Coolant CheckSee: Engine Coolant Check.............................291
Crash Sensors and Airbag Indicator...........51Creating a MyKey...........................................60Programming or Changing ConfigurableSettings................................................................61
Cross Traffic Alert.........................................226Blocked Sensors................................................229Switching the System Off and On..................229System Errors......................................................229System Lights, Messages and AudibleAlerts.................................................................229System Limitations.............................................229Using the Cross Traffic Alert System............226
Cruise Control.................................................82Principle of Operation.......................................209
Cruise controlSee: Using Cruise Control...............................209
Customer Assistance..................................260
D
Data Recording................................................10Event Data Recording...........................................10Service Data Recording.......................................10
Daytime Running Lamps...............................90Type One - Conventional(Non-Configurable)..........................................90Type Two - Configurable....................................90
Direction Indicators........................................92Doors and Locks.............................................64Drive Control.................................................234LINCOLN DRIVE CONTROL............................234
Driver Alert......................................................217PRINCIPLE OF OPERATION.............................217USING DRIVER ALERT.......................................217
Driver and Passenger Airbags....................44Children and Airbags...........................................45Proper Driver and Front Passenger SeatingAdjustment.........................................................45
Driver Knee Airbag.........................................50Driving Aids.....................................................217
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Index

Using Hill Start Assist.........................................190
Hints on Controlling the InteriorClimate..........................................................135Defogging the Side Windows in ColdWeather.............................................................136General Hints........................................................135Quickly Cooling the Interior..............................136Quickly Heating the Interior.............................136Recommended Settings for Cooling..............136Recommended Settings for Heating..............136
Hints on Driving With Anti-LockBrakes............................................................187Home Screen................................................385Hood LockSee: Opening and Closing the Hood............286
I
In California (U.S. Only)................................261Information Display Control.........................82Information Displays.....................................109General Information............................................109
Information Messages...................................114Active Park.............................................................114Adaptive Cruise Control.....................................115AdvanceTrac™........................................................116Airbag......................................................................116Alarm.......................................................................116
All-Wheel Drive......................................................117Automatic Engine Shutdown.............................117Auto Start-Stop......................................................118Battery and Charging System...........................119Blind Spot Information and Cross Traffic AlertSystem...............................................................120Collision Warning System.................................120Doors and Locks...................................................121Driver Alert.............................................................121Fuel.........................................................................122Hill Start Assist.....................................................122Keys and Intelligent Access.............................122Lane Keeping System........................................123Maintenance.........................................................124MyKey.....................................................................125Park Aid..................................................................126Park Brake.............................................................126Power Steering.....................................................127Remote Start.........................................................128Seats.......................................................................128Starting System ...................................................128Tire Pressure Monitoring System....................129Traction Control...................................................129Trailer......................................................................130Transmission.........................................................130
Installing Child Restraints..............................21Child Seats..............................................................21Using Lap and Shoulder Belts............................21
Using Lower Anchors and Tethers forCHildren (LATCH).............................................24Using Tether Straps..............................................26
Instrument Cluster.........................................103Instrument Lighting Dimmer........................89Vehicles With Front Fog Lamps........................89Vehicles Without Front Fog Lamps..................89
Instrument Panel Overview...........................17Interior Lamps..................................................93Front Interior Lamp...............................................93Rear Interior Lamp................................................94
Interior Mirror...................................................99Auto-Dimming Mirror...........................................99
Introduction.........................................................7
J
Jump Starting the Vehicle..........................255To Connect the Booster Cables.....................257To Start the Engine............................................258
K
Keyless Entry...................................................69SECURICODE™ KEYLESS ENTRYKEYPAD..............................................................69
Keyless Starting.............................................156Ignition Modes.....................................................156
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Index

Keys and Remote Controls...........................54
L
Lane Keeping System..................................219Switching the System On and Off...................219
Liftgate...............................................................72Lighting Control...............................................87Flashing the Headlamp High Beam.................88Headlamp High Beam.........................................88
Lighting..............................................................87General Information..............................................87
Lincoln Automotive Financial Services......12Lincoln Protect..............................................478Lincoln Protect (CANADA ONLY)....................479Lincoln Protect Extended Service Plans (U.S.Only)..................................................................478
Load CarriersSee: Roof Racks and Load Carriers...............236
Load Carrying................................................236Load Limit.......................................................237Special Loading Instructions for Owners ofPick-up Trucks and Utility-typeVehicles.............................................................241Vehicle Loading - with and without aTrailer.................................................................237
Locking and Unlocking.................................64Activating Intelligent Access.............................66
Autolock..................................................................67Autounlock..............................................................67Battery Saver.........................................................68Illuminated Entry...................................................68Illuminated Exit......................................................68Mechanical Key.....................................................65Opening a Rear Door from Inside....................66Power Door Locks................................................64Remote Control.....................................................64Smart Unlocks.......................................................66Welcome Lighting.................................................68
Luggage Covers...........................................236Lug NutsSee: Changing a Road Wheel.........................337
M
Maintenance..................................................286General Information...........................................286
Memory Function..........................................143Easy Entry and Exit Feature..............................145Linking a PreSet Position to your RemoteControl or Intelligent Access Key...............144Saving a PreSet Position...................................144
Message CenterSee: Information Displays.................................109
MirrorsSee: Heated Windows and Mirrors.................136See: Windows and Mirrors.................................95
Mobile Communications Equipment...........14Moonroof.........................................................100Bounce-Back.........................................................101Opening and Closing the Moonroof...............101Power Sunscreen.................................................101Venting the Moonroof.........................................101
Motorcraft Parts - 2.0L/2.0LEcoBoost™....................................................346Motorcraft Parts - 2.3L/2.3LEcoBoost™....................................................347MyKey Troubleshooting................................62MyKey™..............................................................59Principle of Operation.........................................59
N
Navigation......................................................424cityseeker.............................................................433Destination Mode...............................................425Map Mode............................................................424Navigation Map Updates..................................434Navigation Menu................................................430SiriusXM Traffic and Travel Link......................434SYNC AppLink.....................................................433Waypoints.............................................................432
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Index

Normal Scheduled Maintenance.............485Intelligent Oil-Life Monitor™..............................485Maintenance Intervals.......................................487
O
Oil Change Indicator Reset.......................290Oil CheckSee: Engine Oil Check......................................289
Opening and Closing the Hood...............286Opening the Hood.............................................286
Ordering Additional Owner'sLiterature.....................................................266Obtaining a French Owner’s Manual............266
Overhead Console.......................................155
P
Parking Aids....................................................197Principle of Operation........................................197
Passive Anti-Theft System............................76SecuriLock®............................................................76
PATSSee: Passive Anti-Theft System........................76
Perchlorate........................................................12Personal Safety System™..............................42How Does the Personal Safety SystemWork?...................................................................42
Phone...............................................................416During a Phone Call............................................421Making Calls........................................................420Pairing Your Cell Phone for the FirstTime....................................................................416Phone Menu..........................................................417Receiving Calls.....................................................421Smartphone Connectivity.................................423Text Messaging...................................................422
Post-Crash Alert System............................258Power Door LocksSee: Locking and Unlocking..............................64
Power Liftgate..................................................72Hands-Free Feature.............................................75Obstacle Detection...............................................75Opening and Closing the Liftgate....................72Setting the Liftgate Open Height......................74Stopping the Liftgate Movement......................74
Power Seats.....................................................141Four-Way Power Lumbar...................................143Power Lumbar......................................................143
Power Windows..............................................95Accessory Delay...................................................96Bounce-Back..........................................................95One-Touch Down..................................................95One-Touch Up.......................................................95Window Lock.........................................................96
Protecting the Environment..........................16
PunctureSee: Changing a Road Wheel.........................337
R
Rear Parking Aid............................................197Rear Seat Armrest.........................................148Rear Seats.......................................................145Folding the Seatback.........................................145Recline Adjustment.............................................145Unfolding the Seatback.....................................145
Rear Under Floor Storage..........................236Cargo Management System............................236
Rear View Camera.......................................206Using the Rear View Camera System...........206
Rear View CameraSee: Rear View Camera...................................206
Rear Window Wiper and Washers..............85Rear Window Washer..........................................86
Recommended Towing Weights...............243Refueling..........................................................167Refueling System Overview..............................167Refueling System Warning................................169Refueling Your Vehicle.......................................167
Remote Control...............................................55Car Finder...............................................................57Intelligent Access Key.........................................55Remote Start...........................................................57
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Index

Replacing the Battery..........................................55Sounding the Panic Alarm..................................57
Remote Start...................................................137Automatic Settings..............................................137
Removing a Headlamp...............................300Repairing Minor Paint Damage..................312Replacement Parts Recommendation........13Collision Repairs.....................................................13Scheduled Maintenance and MechanicalRepairs.................................................................13Warranty on Replacement Parts.........................13
Replacing a Lost Key or RemoteControl............................................................58Reporting Safety Defects (CanadaOnly)..............................................................267Reporting Safety Defects (U.S. Only)......266Roadside Assistance...................................253Vehicles Sold in Canada: Getting RoadsideAssistance.......................................................254Vehicles Sold in Canada: Roadside AssistanceProgram Coverage........................................254Vehicles Sold in Canada: Using RoadsideAssistance.......................................................254Vehicles Sold in the United States: GettingRoadside Assistance.....................................253Vehicles Sold in the United States: UsingRoadside Assistance.....................................253
Roadside Emergencies...............................253
Roof Racks and Load Carriers..................236Running-InSee: Breaking-In.................................................250
Running Out of Fuel.....................................165Adding Fuel From a Portable FuelContainer..........................................................166Filling a Portable Fuel Container.....................166
S
Safety Canopy™...............................................50Safety Precautions........................................164Scheduled Maintenance Record..............493Scheduled Maintenance.............................481Seatbelt Extension...........................................41Seatbelt Height Adjustment.........................37Seatbelt Reminder..........................................38Belt-Minder™...........................................................38
Seatbelts...........................................................33Principle of Operation..........................................33
Seatbelt Warning Lamp and IndicatorChime..............................................................37Conditions of operation......................................38
Seats.................................................................138Security..............................................................76Settings...........................................................438911 Assist...............................................................446Ambient Lighting................................................455
Bluetooth...............................................................441Clock.......................................................................441Display...................................................................457General.................................................................452Media Player........................................................439Mobile Apps..........................................................451Navigation............................................................448Phone....................................................................442Radio......................................................................447SiriusXM................................................................448Sound....................................................................438Valet Mode...........................................................458Vehicle..................................................................455Voice Control.......................................................457Wi-Fi & Hotspot...................................................453
Side Airbags.....................................................49Sitting in the Correct Position....................138Snow ChainsSee: Using Snow Chains...................................331
Spare WheelSee: Changing a Road Wheel.........................337
Special Notices.................................................13New Vehicle Limited Warranty...........................13Notice to Owners of Pickup Trucks and UtilityType Vehicles.....................................................14On Board Diagnostics Data LinkConnector............................................................14Special Instructions...............................................13
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Index

U
Under Hood Overview................................287Unique Driving Characteristics...................161Universal Garage Door Opener................149HomeLink Wireless Control System...............149
USB Port..........................................................367Using Adaptive Cruise Control..................210Automatic Cancellation......................................213Blocked Sensor...................................................215Canceling the Set Speed..................................213Changing the Set Speed...................................213Detection Issues..................................................214Following a Vehicle..............................................211Hilly Condition Usage........................................213Overriding the Set Speed.................................212Resuming the Set Speed...................................213Setting the Adaptive Cruise Speed.................211Setting the Gap Distance..................................212Switching Adaptive Cruise Control Off..........213Switching Adaptive Cruise Control On..........210Switching to Normal Cruise Control...............216System Not Available.........................................215
Using All-Wheel Drive...................................181Driving in Special Conditions With All-WheelDrive....................................................................181
Using Cruise Control...................................209Switching Cruise Control Off............................210
Switching Cruise Control On...........................209
Using MyKey With Remote StartSystems..........................................................62Using Snow Chains.......................................331Using Stability Control.................................196Using Traction Control.................................193Switching the System Off..................................193System Indicator Lights and Messages.........193Using a Switch......................................................193Using the Information Display Controls.........193
Using Voice Recognition............................387Audio Voice Commands...................................389Climate Voice Commands...............................390Mobile App Voice Commands........................395Navigation Voice Commands..........................393Phone Voice Commands..................................390SiriusXM Traffic and Travel Link VoiceCommands......................................................395Voice Settings Commands..............................396
Utilizing the Mediation/Arbitration Program(Canada Only).............................................263
V
Vehicle Care..................................................305General Information...........................................305
Vehicle Certification Label.........................348Vehicle Identification Number..................348
Vehicle Storage..............................................313Battery....................................................................314Body........................................................................313Brakes.....................................................................314Cooling system....................................................314Engine.....................................................................313Fuel system...........................................................313General...................................................................313Miscellaneous.......................................................314Removing Vehicle From Storage.....................314Tires........................................................................314
VentilationSee: Climate Control...........................................133
VINSee: Vehicle Identification Number...............348
Voice Control....................................................81
W
Warning Lamps and Indicators..................104Adaptive Cruise Control Indicator..................105Airbag Warning Lamp........................................105Anti-Lock Brake System Warning Lamp........105Auto Hold Active.................................................105Auto Hold Unavailable.......................................105Automatic Headlamp High BeamIndicator............................................................105Auto-Start-Stop Indicator...................................105
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Index